1. Introduction
The examination of sustainability reports constitutes a rapidly evolving and multifaceted field [
1]. In a landscape where numerous stakeholders, regulatory bodies, and governments demand insight into enterprises’ sustainability and social responsibility practices, these reports have become the primary means for enterprises to communicate their sustainability performance [
2]. Such a type of report “becomes an institutionalized practice contributing in building the necessary knowledge for voluntary risk taking for all the actors involved in the value creation process” ([
3] p. 15).
Towards the beginning of the 2000s, there was a substantial increase in the number of published sustainability reports [
4]. A decade later, Mori, Dest, and Cotter [
5] observed a significant rise in the percentage of enterprises publishing reports compared to earlier studies by Rikhardsosn, Andersen, and Bang [
6] and Kolk [
7]. This surge can stem from growing public scrutiny from various stakeholders, prompting enterprises to enhance their tracking of sustainability performance, as explained by Nilipour, De Silva, and Xuedong [
8]. By 2015, over 90% of global companies listed in Fortune’s Global 250 had released sustainability reports [
2]. According to Vukić et al. [
3], a continued increase in the number of enterprises publishing such reports in the future is expected. They further note that “Dilemma for the business is no longer whether having a non-financial report or not, it is rather why, how and which report or option should companies choose to meet stakeholders needs and comply with the regulatory framework” ([
3] p. 13). This trend, as highlighted by Arkoh, Constantini, and Scarpa [
9], persists to the present day.
Modern sustainability reports reflect the culmination of a historical evolution dating back to the 1950s [
10], emerging from antecedent tools designed for analogous purposes. Among these tools, the Social Audit, prevalent in Corporate Social Responsibility (CSR) literature of the 1960s–1980s, stands out. Carroll and Beiler ([
11] p. 589) defined the Social Audit as “a concept for monitoring, appraising, and measuring the social performance of business”, framing it as a mechanism to operationalize CSR efforts aimed at assessing the social contribution of enterprises. Over time, the Social Audit underwent transformations in its purpose, application, scope, and methodology [
11]. Fifka [
4] notes that prior to 1980, reports predominantly focused on social concerns (termed social balances in Europe and Latin America), with environmental performance reports emerging in the 1980s and evolving to integrate social, environmental, and governance aspects in the new millennium, ultimately culminating in modern sustainability reports.
The proliferation of sustainability reports has not occurred uniformly across all countries. For instance, in the United Kingdom, the publishing of reports began to rise in 1979, accelerating from 1986 onwards, accompanied by amplified and diversified reporting issues during this period [
12]. Similarly, in Australia, the increase in report publishing occurred between 1980 and 1991 [
13]. Currently, the Asia-Pacific and Latin American regions are experiencing an uptick in report publication [
3]. Notably, sustainability report publication is mandatory in France and South Africa, where it is integrated into financial reports. Additionally, countries such as the United Kingdom and Singapore legally require large enterprises and publicly traded companies to disclose their socio-environmental performance. However, in most countries, publishing these reports remains voluntary [
8]. In developing countries, report publication rates are low [
14], where only 25 out of the 500 largest enterprises engage in such reporting [
15]. In summary, while many enterprises adopt CSR and sustainability policies, only a small percentage report on these initiatives. Moreover, research on sustainability reports leaves many key questions unanswered [
16].
The voluntary nature of sustainability report publication in most countries [
16], coupled with the lack of independent auditing, has led to skepticism regarding their accuracy. A notable study conducted in Australia found that environmental performance disclosures are often self-congratulatory, emphasizing positive aspects while omitting negatives [
13]. Numerous authors have criticized the credibility and trustworthiness of these reports [
2,
17,
18]. Gray ([
17] p. 48) highlighted the growing criticism of these reports, asserting that “it is increasingly well-established in the literature that most business reporting on sustainability and much business representative activity around sustainability actually have little, if anything to do with sustainability”. Similarly, Manetti and Becatti ([
19] p. 289) noted that “there is a credibility gap that renders sustainability reports an instrument little used by the traditional target users: shareholders, lenders, customers, employees and local communities”. Hess ([
10] p. 462) contended that some enterprises submit incomplete information, and that “
dissemble when they disclose favorable information but hide unfavorable information, fail to put their disclosures into the appropriate context or simply provide false disclosures”.
Other scholars have criticized the prevalence of unsubstantiated rhetoric in sustainability reports, which often excessively highlight success stories [
20]. It has been suggested that “sustainability reports appear to be a marketing tool intended to positively impact the perceptions of stakeholders rather than be reliable source of information” ([
2] p. 705). Furthermore, some enterprises are accused of using sustainability reports as a form of greenwashing or marketing ploy [
21]. Nilipour et al. [
8] assert that the publishing of sustainability reports ranges from genuine efforts to self-serving public relations exercises. Additionally, certain authors argue that reporting standards, such as those outlined by the Global Reporting Initiative (GRI), may inadvertently shield enterprises from thorough scrutiny [
22].
Theoretical and methodological criticisms abound as well. Gray [
12] noted a lack of cohesion in the literature on CSR reporting, attributing this to several factors, including the absence of foundational certainties and legislation typical of traditional accounting. They argue that much of CSR is subject to debate or questioning. More recently, Pombinho, Fialho, and Novas [
23] highlighted the complexity of syntax and lack of transparency in many reports, which hindered the trustworthiness of information, especially when environmental and social information is concealed. Hamilton and Waters [
24] identified methodological issues such as lack of comparability, precision limitations (including issues with materiality, reliability, and validity of indicators), and the absence of common criteria for information verifiability. Despite these criticisms, there is consensus that “its use will lead to increased corporate accountability, greater stakeholder democracy, and ultimately corporate practices that are more consistent with sustainable development” ([
10] p. 447).
The prevailing circumstances underscore the imperative to assess whether the publishing of sustainability reports genuinely signifies transparency and a sincere commitment to CSR and sustainability. In essence, the fundamental question to address is whether enterprises that publish these reports demonstrate transparency and a genuine dedication to incorporating CSR into their management practices or not. One approach to answering this question involves comparing the transparency and actual social responsibility of enterprises that publish sustainability reports with those that do not. Many enterprises, particularly those with private capital, small and medium-sized, and family-owned businesses, are in the process of adopting CSR policies but refrain from publishing reports. This reluctance may stem from factors such as associated costs (consulting, dedicated personnel, auditing fees, etc.), lack of appropriate internal information systems, unawareness of the potential benefits of report publication, and skepticism about the veracity of disseminated information. If enterprises that publish reports act with sincerity—that is, if they supply accurate information—it can be expected that their transparency and social responsibility will either be greater than or comparable to other enterprises.
Given the multifaceted nature of CSR, this study focuses on one of its most pertinent dimensions: environmental responsibility. The research outlined in this document aims to answer the question: are enterprises that publish sustainability reports more advanced in terms of transparency and environmental responsibility? To address this inquiry, a non-probabilistic sample of 67 enterprises claiming alignment with CSR and participating in a self-assessment system of CSR in Uruguay was utilized. Roughly half of these enterprises publish sustainability reports, while the remaining half do not. Additionally, the study analyzed the mediating role of other variables in the relationship between report publication and environmental responsibility. They are segmentation variables that were selected based on identified gaps in the research field, which will be elucidated subsequently. Environmental responsibility was operationalized using a battery of 13 indicators, while transparency was operationalized through eight indicators. The information was obtained from the enterprises via self-administered questionnaires.
It was observed that enterprises publishing sustainability reports exhibit greater development in terms of environmental responsibility and transparency. Additionally, transparency was found to mediate the relationship between these two variables. When considering two homogeneous groups of enterprises categorized by their level of transparency, the differences in environmental responsibility between enterprises publishing sustainability reports and those that do not vanish. This finding raises questions about how transparency influences the relationship between report publication and environmental responsibility. Moreover, the study sheds light on the behavior of certain enterprise profiles that have been underrepresented in this field of research, namely small and medium enterprises (SMEs), non-publicly traded entities, and those with local capital.
3. Methodology
To evaluate the validity of the hypotheses, a quantitative study was designed. The characteristics of this research are described below.
3.1. Population and Sample
The research was carried out in Uruguay. In this country, Corporate Social Responsibility was introduced in the late 1990s. Since that time, a growing number of companies have incorporated CSR into their management. The population for this study consists of enterprises in Uruguay that claim to align with Corporate Social Responsibility (CSR) principles. These enterprises participate in CSR forums, belong to organizations promoting CSR, or publicize their CSR activities through various channels. They are companies of different sizes and nationalities (local or international). Some are public capital, and others are private capital. A total of 67 enterprises from this population agreed to participate in a CSR evaluation program implemented by an association of managers and businessmen in 2019 (Asociación Cristiana de Dirigentes de Empresas (
https://acde.org.uy, accessed on 15 May 2024)). It is important to note that this sample was not selected using a random procedure. Therefore, it is a non-probabilistic sample. It is not a representative sample of the companies that operate in Uruguay, nor of the subset of companies that apply CSR. The participating enterprises disclosed information through a questionnaire, which was completed by one or more representatives from each company. Respondents were instructed to write down objective evaluations of their company’s management practices related to CSR, refraining from offering personal opinions and ensuring accuracy by carefully verifying the information before responding. Consequently, the questionnaire is not an opinion poll but an instrument that tries to measure, in the best way possible, real facts. The rationale for selecting this population is to compare the environmental responsibility of enterprises that publish sustainability reports with those that do not within a context where all enterprises are committed to incorporating CSR practices. This ensures comparability among the enterprises included in the study. Comparing with enterprises not engaged in CSR practices would not be feasible or meaningful for the purposes of this study.
3.2. Variables and Indicators
Environmental Responsibility, within the scope of this study, is contextualized as a facet of the broader concept of Corporate Social Responsibility (CSR). It encompasses the conscientious management of externalities arising from enterprise operations on the environment. This entails efforts to minimize or mitigate negative environmental impacts while fostering positive contributions. To operationalize environmental responsibility, a set of 13 indicators, aligned with the four categories delineated in ISO 26000, was employed.
These indicators encompass actions targeting specific environmental externalities. Enterprises were tasked with assessing the extent of their policy development for each indicator: (1) does not perform actions or only does isolated actions; (2) is in the process of designing a policy; (3) has a policy but only recently has been spreading it internally; (4) has begun to internalize this policy in their operations; (5) this policy is fully implemented and is integrated into their strategy. This classification formed an ordinal Likert-type scale supported by semantic validation. By synthesizing these indicators, an Environmental Responsibility index (INDRM) was formulated. The reliability of this index was validated using Cronbach’s alpha.
Transparency. Eight indicators related to information policies directed towards shareholders, employees, clients, and the community in general were utilized. These indicators also refer to the development of specific policies and are evaluated with the same scale used to evaluate the indicators of environmental responsibility. Through their combination, a transparency index was built (INDTRANSP). The reliability of this index was validated using Cronbach’s alpha.
Publishing of Sustainability Reports. In the questionnaire, enterprises were asked whether they publish any type of sustainability report. Based on their responses, a nominal binary variable (RS1) was constructed: 1 (publishes a report) and 2 (does not publish a report). If the enterprise does publish a report, the last published report was searched, with the goal of identifying the methodology used to elaborate it. Another nominal variable (RS2) was constructed to identify the methodology used: 1 (publishes a report using GRI), 2 (publishes a report without using GRI), 3 (does not publish a report). The sample was distributed into three segments: 16%, 31%, and 52%.
Segmentation variables. Segmentation variables were employed to categorize enterprises based on the following three key factors: (1) size, (2) type of enterprise (public or private), and (3) origin of capital (local or international). Regarding their profile, the sample was distributed as follows: (1) enterprises that had fewer than 100 employees (31%), had between 100 and 500 employees, and had more than 500 employees (39%); (2) in terms of enterprise type, 18% were public, while 75% were private; (3) regarding the origin of capital, 79% of enterprises were locally funded, while 21% received international funding.
The questionnaire was administered in a self-administered format during the second semester of 2019, affording participants the opportunity to seek clarification or ask questions as needed. Data collected through the questionnaire was subsequently compiled into a database, and statistical analyses were conducted using SPSS 22 software.
Statistics analysis. Different statistical techniques were used in the statistical analysis. To study the relationship between the publication of reports and the profile of the companies, the chi-square test was used. To evaluate the reliability of INDRM and INDTRANSP, Cronbach’s alpha was calculated. To verify the five hypotheses, the mean difference test was used, which is based on an ANOVA test. The relationship between INDRM and INDTRANSP was verified through simple correlation analysis. It is important to note that the mean difference test, the chi-square test, and simple correlation analysis allowed the establishment of statistical relationships between the variables but not causal relationships.
4. Results
Initially, the chi-squared test was conducted to ascertain whether the proportion of enterprises publishing sustainability reports varied across different segments determined by size, enterprise type, and capital nationality. Results are presented in
Table 2. Notably, a discernible relationship was observed between enterprise size and report publication: larger enterprises exhibited a markedly higher propensity to publish reports. The obtained significance level (0.087) was deemed acceptable given the constraints of a small sample size. Similarly, a significant disparity was noted between public and private enterprises, albeit with a confidence level of 80% or lower for the extrapolation of results. Conversely, no statistically significant distinctions were found between enterprises of local and international origin. These findings underscore the potential pitfalls of generalizing results from investigations predominantly focused on publicly traded large enterprises to the broader spectrum of enterprise types. Consequently, the significance of this study is underscored by these observations.
Subsequently, Cronbach’s alpha was computed to assess the reliability of both the environmental responsibility index (INDRM) and the transparency index (INDTRANSP). As depicted in
Table 3, Cronbach’s alpha for both indexes significantly exceeds the recommended minimum threshold of 0.800. Additionally, descriptive statistics for both indexes are displayed. Notably, the analysis reveals that enterprises exhibit a higher degree of development in transparency policies compared to environmental responsibility policies. This discrepancy is evident in both the mean and median values, which differ by approximately one point on the scale ranging from 1 to 5. Furthermore, standard deviation values suggest a greater dispersion of data in the environmental responsibility index compared to the transparency index. Lastly, the correlation coefficient between the two indexes is presented in the last column. With a coefficient value of 0.669 and a high level of significance, it indicates a strong correlation between the two indexes. This correlation can be extrapolated with a confidence level equal to or greater than 99%, underscoring the robustness of the relationship between transparency and environmental responsibility.
Verification of hypotheses 1 and 2. To assess hypothesis 1, a test of differences in means was employed to compare the average Environmental Responsibility Index (INDRM) values between enterprises that publish sustainability reports (RS1) and those that do not.
Table 4 presents the following results of this analysis: (1) the average value of INDRM in each category of RSI and (2) the results of the ANOVA test (F-value and the two-tailed level of significance). It indicates that enterprises publishing reports exhibit higher environmental responsibility scores (3.63) than their non-publishing counterparts (3.04). The F-value (3.444) and significance level (0.068) suggest a positive relationship between RS1 and INDRM, with a confidence level of 90. Given the small sample size, this is a good confidence level to accept that the difference between means is statistically significant. Additionally,
Table 5 displays the results of the test applied to each of the 13 environmental responsibility indicators, revealing consistently higher scores among report-publishing enterprises, although the ANOVA test indicates low significance levels in most cases. Consequently, the overall data validates hypothesis 1:
The publishing of sustainability reports has a positive relationship with the performance of environmental responsibility. On the other hand, hypothesis 2 examined the performance disparity between enterprises utilizing GRI standards and those employing other methodologies. In regard to hypothesis 2, The ANOVA test results, using RS2 as the independent variable, indicated no statistically significant difference between enterprises adopting GRI and those using alternative standards (F = 1.961, sign. = 0.149). Moreover, the environmental responsibility index value was slightly higher for non-GRI users (3.75) compared to GRI users (3.31). Consequently, hypothesis 2, the enterprises that publish sustainability reports based on the standards of the GRI have a higher performance in terms of environmental responsibility than those that use other standards, is rejected.
Verification of hypotheses 3 and 4. As depicted in
Table 4, enterprises publishing sustainability reports exhibit a notably higher average transparency index (4.57) compared to non-publishing counterparts (3.96). The ANOVA test results underscore the significance of this difference (F = 8.398,
p = 0.005).
Table 6 further illustrates this discrepancy across all eight indicators composing the transparency index, with most cases demonstrating highly significant differences. Consequently, hypothesis 3, which posits that “
the publishing of sustainability reports has a positive relationship with the transparency of enterprises with their stakeholders”, is validated. Conversely,
Table 4 indicates that utilizing the GRI methodology (4.59) does not result in discernibly different transparency levels compared to other methodologies (4.56). Thus, hypothesis 4, “
Enterprises publishing sustainability reports based on GRI standards demonstrate better transparency with their stakeholders than those using other standards”, is rejected based on the available data.
Considering the strong positive correlation between transparency and the other two variables and the comparatively weaker correlation between sustainability report publication and environmental responsibility, it is pertinent to argue whether transparency works as a mediator between sustainability report publication and environmental responsibility. To address this inquiry, the sample was divided into two sub-samples based on their transparency index values. The first sub-sample comprised enterprises with transparency index values below the mean (3.54), while the second sub-sample included those with values above the mean. A test of differences in means was conducted to analyze the relationship between the Environmental Responsibility Index (INDRM) and sustainability report publication (RS1) within each sub-sample. The results are detailed in
Table 7.
Interestingly, within each transparency segment, the relationship between RS1 and INDRM diminishes. This suggests that when comparing relatively homogenous enterprises in terms of transparency, the act of publishing sustainability reports does not inherently correlate with higher levels of environmental responsibility. Moreover, the data reveals that enterprises publishing reports and practicing transparency also exhibit environmentally responsible behaviors: their means (3.99 and 3.84) are higher than the sample media (3.32). Conversely, enterprises publishing reports lacking transparency tend to display lower environmental responsibility: their means (2.10 and 2.19) are lower than the sample media.
Verification of Hypothesis 5. Uruguay, with its relatively small population of 3.426 million inhabitants, hosts enterprises that are comparatively modest in scale when juxtaposed with those of other nations. In this country, any enterprise with over 100 employees is considered a big enterprise. To facilitate international comparability, the sample was stratified into enterprises with fewer than 300 employees and those with more. A test of difference in means was conducted to study the relationship between the Environmental Responsibility Index (INDRM) and sustainability report publication (RS1) within each segment. The results, presented in
Table 8, indicate that in both segments, enterprises that publish reports exhibit higher environmental responsibility. However, the significance level of this relationship is low, likely attributed to the small size of each sub-sample. As differences observed are notable (3.66 vs. 2.92 and 3.62 vs. 3.08), it is suggested that the association between RS1 and INDRM persists across enterprises of all sizes, with a low level of confidence.
Furthermore,
Table 8 presents the outcomes of applying the test of differences in means within public and private enterprises. While no significant differences were observed in environmental responsibility within publicly traded enterprises between those that publish reports (3.71) and those that do not (3.64), a statistically significant disparity was evident within private enterprises: 3.50 vs. 2.86 (with a confidence level exceeding 90%). Thus, enterprise type emerges as a variable influencing the relationship between RS1 and INDRM. Notably, within local enterprises (owned by national businessmen), a substantial difference in environmental responsibility was observed between those that publish reports (3.72) and those that do not (2.70), a relation deemed highly significant from a statistical standpoint by the ANOVA test. Conversely, within international enterprises (global or owned by non-residents of Uruguay), the relationship appears inverted (INDRM: 3.31 for publishers vs. 4.41 for non-publishers), albeit with low statistical significance. These findings suggest that the nationality of capital acts as a mediator in the relationship between RS1 and INDRM.
In summary, the association between sustainability report publication and environmental responsibility manifests as follows: (1) it exists and is positive regardless of enterprise size; (2) it exists and is positive within private enterprises but not within publicly traded ones; (3) it exists and is positive within enterprises of local capital but exhibits a negative trend within those of international capital. Consequently, Hypothesis 5 is rejected based on these outcomes.
5. Conclusions
This study scrutinized a sample of enterprises actively integrating Corporate Social Responsibility (CSR) practices into their management. Consequently, it offers a valuable opportunity to juxtapose the behavior of enterprises that publish sustainability reports with those that do not. Notably, it was discovered that two-thirds of large enterprises, along with an equivalent proportion of public enterprises, issue sustainability reports. These figures underscore the widespread adoption of this reporting practice within these segments, a trend not mirrored among SMEs and smaller enterprises. Given that a significant body of CSR and sustainability research hinges on the analysis of these reports or indexes derived from their contents (e.g., SID Scale, Bloomberg index, ESG index of Thomson Reuters), the findings of this study cast doubt on the validity of extrapolating research outcomes to all types of enterprises based solely on these indexes. For instance, research investigating the relationship between CSR and financial performance often employs these indexes [
46], potentially overlooking the limitations of their applicability to SMEs and private enterprises.
This study addresses the ongoing debate regarding the credibility of sustainability reports. Concerns such as the absence of materiality, clarity, and independent verification of the content in many reports have led to widespread distrust and skepticism about their reliability as information sources. This study seeks to determine whether these enterprises are genuinely responsible. We employed environmental responsibility, assessed through an alternative instrument, as an indirect measure of the accuracy of the information presented in the reports. Our findings indicate that the average level of environmental responsibility policies among enterprises that publish sustainability reports (mean = 3.63) is not particularly high, yet it is notably greater than that of enterprises that do not publish such reports (mean = 3.04). These results support the existing skepticism and mistrust of sustainability reports, although this evidence is not conclusive. While this study does not directly verify the accuracy of the information within the reports, it does reveal a stronger commitment to environmental responsibility among reporting enterprises. Consequently, although sustainability reports are not without flaws, they can still be valuable sources of information when interpreted with caution.
The predominant strategy in the development of sustainability reports is the utilization of standards aimed at enhancing the materiality and veracity of the information contained within them. Among these standards, the Global Reporting Initiative (GRI) stands out as the consensus choice. Consequently, many researchers anticipate that, on average, reports based on GRI will exhibit greater truthfulness compared to those that do not adhere to it. However, this study did not uncover statistically significant differences in environmental responsibility between enterprises utilizing GRI and those that do not. Given that environmental responsibility served as an indirect indicator of report veracity in this study, the lack of discernible improvement in veracity among GRI-utilizing enterprises challenges the assumption that GRI ensures report accuracy. Since we employed an indirect indicator and did not verify the accuracy of the contents of the reports from the enterprises included in the sample, it is not appropriate to conclude that the GRI fails to ensure the veracity of these reports. Nonetheless, this issue remains open to question.
The literature review reveals that existing research on sustainability reports predominantly focuses on large public enterprises. This prompts the question of whether findings from such research can be generalized to SMEs and private enterprises, given that small and private enterprises constitute a minority among entities incorporating CSR practices. In this study, enterprises with over 500 employees accounted for 39% of the sample, while public enterprises represented only 18%. It was observed that publishing sustainability reports correlates positively with environmental responsibility across enterprises of varying sizes, yet this relationship does not hold true for different types of enterprises. Specifically, while the relationship exists for private enterprises, it is not evident among publicly traded ones. Consequently, while size does not pose a barrier to extrapolating findings from large enterprises to SMEs, caution is warranted when extending conclusions derived solely from publicly traded enterprises to private counterparts. Thus, this study underscores the limitations of predominantly focusing on public enterprises in sustainability report research and advocates for targeted research initiatives aimed at non-publicly traded enterprises.
This study provides a significant contribution by integrating transparency into the relationship between publishing sustainability reports and environmental responsibility. Notably, transparency is often overlooked as a control variable in research on reports. Enterprises engage in accountability with their stakeholders through various mechanisms, with sustainability reports being the most comprehensive and sophisticated means. However, authentic accountability requires transparency, wherein enterprises openly disclose information. When transparency becomes a governing principle and core value, accountability becomes more genuine, consequently enhancing the credibility of sustainability reports. This study found that transparency acts as a mediator in the relationship between report publication and environmental responsibility. Upon introducing transparency as a control variable, the previously observed relationship between report publication and environmental performance diminishes. Among enterprises with well-established transparency policies, environmental performance is significantly higher, regardless of whether they publish reports. Consequently, reports from enterprises that prioritize transparency are likely to contain accurate information and exhibit fewer legibility issues, even in the absence of external audit verification. As such, this study suggests incorporating transparency indicators as a means of indirect verification to enhance the quality of research based on sustainability reports. This recommendation stands out as a significant contribution of this study to the field.
This study provides several significant contributions to the field of sustainability report research and to the indexes based on the contents of these reports. Firstly, this study employed an alternative source of information to contrast with the reports. We used data on enterprises’ policies concerning environmental responsibility and transparency gathered through a questionnaire. This questionnaire did not solicit value judgments on these issues but rather requested relatively objective information: the existence of policies and the extent of their integration into the enterprise’s strategy. While there is a possibility that some respondents may have been dishonest or subjective to some extent, this information is markedly different from that included in the reports. Therefore, this study introduces a methodology for indirectly evaluating the veracity of these reports, which can be utilized by any researcher. This methodology involves incorporating an alternative source of information to compare against the contents of the reports. For instance, in research based on content analysis of reports, researchers could apply a brief questionnaire on the implementation of CSR policies and key issues. In this study, we focused on the environmental dimension of CSR, but indicators related to specific stakeholders could also be employed. Subsequently, researchers can use the questionnaire responses to assess the accuracy of the information on topics included in the reports used as a source of information.
Moreover, the findings of this study shed light on important insights. Specifically, the results challenge the validity of extrapolating research findings exclusively based on sustainability reports to all enterprises engaged in CSR. Given that a significant portion of such enterprises do not publish reports and that those who do tend to exhibit lower levels of environmental responsibility and transparency. Additionally, the study underscores the need to diversify research samples beyond publicly traded enterprises to include private enterprises, which are often underrepresented in CSR research.
A particularly significant contribution of this study is the identification of transparency as a key mediator. Existing research often overlooks the evaluation of transparency in enterprises publishing sustainability reports. By highlighting the crucial role of transparency in mediating the relationship between publishing reports and environmental responsibility, this study underscores the importance of assessing transparency as an indirect means of evaluating the veracity of sustainability reports. It suggests that enterprises with robust transparency policies are more likely to produce accurate and reliable reports.
Resarch limitations. This study is subject to several limitations, underscoring the need to interpret the results with caution. Firstly, there are statistical limitations stemming from the unclear definition of the universe (enterprises aligned with CSR), leading to inadequate delineation of the sample. Non-random sampling diminishes the robustness of statistical techniques, which typically rely on randomly selected samples. Moreover, the small sample size resulted in high margins of error and hindered the attainment of more suitable significance levels in statistical tests (≤0.05). Additionally, the limited sample size precluded the exploration of a greater number of segments for the size variable. Secondly, the research relied on previously available information from a pre-existing database. The questionnaire used to create the database was initially designed as a self-evaluation tool for CSR policies, lacking specificity for this investigation. Consequently, operationalizing main variables like environmental responsibility and transparency required adaptation to the database’s indicators. While environmental responsibility indicators covered CSR’s four dimensions outlined in the ISO 26000 guide, transparency operationalization was primarily based on information policies directed at three stakeholders. Thirdly, due to the absence of information on report veracity, environmental responsibility was used as an approximation. This study operated under the assumption that enterprises with good environmental performance are likely to include truthful information in their reports. However, this assumption may not be robust. Lastly, the information available on sustainability reports was limited to whether enterprises published reports and whether they adhered to the GRI standard in said reports. Factors such as materiality, legibility, and independent verification of report contents were not analyzed. Consequently, this study has a preliminary and exploratory nature due to these limitations.