Mapping Service-Based Retailing to Improve Sustainability Practices in the Fashion Industry
Abstract
:1. Introduction
2. Literature Review
3. Materials and Methods
3.1. Generative Workshop
3.2. Business Cases and Service or Service-Correlated Providers Mapping
3.3. Systematization of Results
4. Results
4.1. Services for Environmental Sustainability
4.1.1. Reduce
4.1.2. Reuse
4.1.3. Recycle
4.2. Culture of Sustainability
4.2.1. Resources for Retailers
4.2.2. Transparency and Traceability
4.2.3. Sensibilization of Consumers
4.2.4. Artisanship and Heritage
4.3. Implementation of Social Sustainability
4.3.1. Labor Inclusivity
4.3.2. Socioeconomic Equity
4.3.3. Contamination among Social Groups
4.3.4. Neighborhood Engagement
4.3.5. Fundraising
5. Discussion
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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Article | Year | Service Orientation | Sustainable Practices | Circular BMs | Digital Transformation |
---|---|---|---|---|---|
“Product destruction: Exploring unsustainable production–consumption systems and appropriate policy responses” (Roberts H. et al.) [53] | 2023 | X | |||
“Digitalization as a Provider of Sustainability?—The Role and Acceptance of Digital Technologies in Fashion Stores” (von der Assen L.) [45] | 2023 | X | |||
“Orchestration capabilities in circular supply chains of post-consumer used clothes—A case study of a Swedish fashion retailer” (Sandberg E.) [39] | 2023 | X | X | ||
“Practical solutions for circular business models in the fashion industry” (Dragomir V.D. and Dumitru M.) [43] | 2022 | X | X | ||
“Textiles in a circular economy: An assessment of the current landscape, challenges, and opportunities in the United States” (Schumacher K.A. and Forster A.L.) [44] | 2022 | X | |||
“Exploring the nature of digital transformation in the fashion industry: opportunities for supply chains, business models, and sustainability-oriented innovations” (Casciani D. et al.) [46] | 2022 | X | X | ||
“Sustainability in retail services: a transformative service research (TSR) perspective” (Dodds S. et al.) [52] | 2022 | X | X | ||
“Sustainability in fashion retail: literature review and bibliometric analysis” (Prado N.M. et al.) [49] | 2022 | X | X | ||
“Fashion-as-a-Service: Circular Business Model Innovation in Retail” (Poldner K. et al.) [30] | 2022 | X | X | X | |
“Digitalization in the textiles and clothing sector” (Pal R. and Jayarathne A.) [47] | 2022 | X | |||
“Dynamic capabilities for the scaling of circular business model initiatives in the fashion industry” (Sandberg E. and Hultberg E.) [40] | 2021 | X | X | ||
“Product-service systems and sustainability: Analysing the environmental impacts of rental clothing” (Johnson E. and Plepys A.) [50] | 2021 | X | X | ||
“Changing the game to compete: Innovations in the fashion retail industry from the disruptive business model” (Jin B.E. and Shin D.C.) [41] | 2020 | X | |||
“Business model development for sustainable apparel consumption: The case of Houdini Sportswear” (Holtström J. et al.) [42] | 2019 | X | X | X | |
“Fashion leadership and intention toward clothing product–service retail models” (Lang C. and Armstrong C.M.J.) [51] | 2018 | X | X | ||
“Strategic approaches to sustainability in fashion supply chain management” (Macchion et al.) [48] | 2018 | X |
Article | Year | Study’s Purpose and Findings |
---|---|---|
“Product destruction: Exploring unsustainable production–consumption systems and appropriate policy responses” (Roberts H. et al.) [53] | 2023 | Through an exploratory qualitative study, the article investigates the upstream and downstream factors that drive companies—retailers and manufacturers—toward the unsustainable practice of product destruction. It proposes a mix of policy interventions to change the behavior of different actors, from producers and retailers to consumers and reuse organizations. |
“Digitalization as a Provider of Sustainability?—The Role and Acceptance of Digital Technologies in Fashion Stores” (von der Assen L.) [45] | 2023 | The article presents a digitization maturity model (Digitization 4 Sustainability Framework) showing the relationship between the application of digital technology at the point of sale (PoS) in fashion stores and the related digital and sustainable impacts. |
“Orchestration capabilities in circular supply chains of post-consumer used clothes—A case study of a Swedish fashion retailer” (Sandberg E.) [39] | 2023 | Based on the theoretical lens of orchestration capabilities, the article presents a framework bridging the three main capabilities through which organizations should manage circular practices and related empirical indicators. |
“Practical solutions for circular business models in the fashion industry” (Dragomir V.D. and Dumitru M.) [43] | 2022 | The article provides empirical evidence on circularity solutions adopted by major companies in the fast fashion industry, analyzed using a complete circular value chain model (including distribution and retail, customer use, and post-consumer garment collection). |
“Textiles in a circular economy: An assessment of the current landscape, challenges, and opportunities in the United States” (Schumacher K.A. and Forster A.L.) [44] | 2022 | The article presents current practices employed, challenges, and opportunities for advancement regarding the collection, sorting–grading, and recycling of textiles, with a primary focus on the U.S. system. |
“Exploring the nature of digital transformation in the fashion industry: opportunities for supply chains, business models, and sustainability-oriented innovations” (Casciani D. et al.) [46] | 2022 | The article provides an overview of the digital transformation (by focusing on the adoption of 3D virtual and digital technologies) of the fashion industry and describes the opportunities for and influences on supply chains, business models, and sustainability-oriented innovations that it offers. |
“Sustainability in retail services: a transformative service research (TSR) perspective” (Dodds S. et al.) [52] | 2022 | Adopting a transformative service research (TSR) perspective, the article explores the nexus between sustainability, well-being, and service systems and develops a “sustainable retail service wellbeing ecosystem” framework to unveil the transformative potential of retail service ecosystems to generate well-being of key actors, including the environment. |
“Sustainability in fashion retail: literature review and bibliometric analysis” (Prado N.M. et al.) [49] | 2022 | Through an analysis of the scientific literature, the article presents an overview of sustainability in fashion retail and a mapping of the 55 most important practices (including tools, programs, guidelines, concepts, etc.) to promote sustainability in fashion retail. |
“Fashion-as-a-Service: Circular Business Model Innovation in Retail” (Poldner K. et al.) [30] | 2022 | Built on the literature and a single in-depth case study of a pop-up store, the article presents a model that offers three key strategies for circular business-model innovation for fashion retail: Fashion-as-a-Service, place-based value proposition, and community as co-creator. |
“Digitalization in the textiles and clothing sector” (Pal R. and Jayarathne A.) [47] | 2022 | The article discusses the impact of digitalization on the clothing supply chain (CSC) organized along the value chain (including distribution, retail, and return processes) and provides a summary of main digital technologies and their implications in leading to CSC transformation and barriers. |
“Dynamic capabilities for the scaling of circular business model initiatives in the fashion industry” (Sandberg E. and Hultberg E.) [40] | 2021 | The article presents an exploration of the micro-foundations of dynamic capabilities (DCs) in scaling circular business models (CBMs) (predominantly based on repair, resale, redesign, collecting garments, and rent activities), aiming to provide new insights into sustainable business practices, and provides practitioners with a matrix tool for identifying, understanding, and organizing the necessary dynamic capabilities for different CBM scaling logics. |
“Product-service systems and sustainability: Analysing the environmental impacts of rental clothing” (Johnson E. and Plepys A.) [50] | 2021 | The article investigates whether business models as product–service systems (PSSs) offer the environmental benefits they claim by conducting a life-cycle assessment (LCA) in a rental-clothing case study in Stockholm, Sweden. |
“Changing the game to compete: Innovations in the fashion retail industry from the disruptive business model” (Jin B.E. and Shin D.C.) [41] | 2020 | The article analyzes the nature of disruptive business model innovations (born-digital brands, AI-enabled demand forecasting, product design, and collaborative consumption) and their impact on the fashion retail sector by defining which needs are unmet by current business models they address and which operational models they suggest. |
“Business model development for sustainable apparel consumption: The case of Houdini Sportswear” (Holtström J. et al.) [42] | 2019 | Based on a single case study in the apparel sportswear sector, the article identifies key aspects of business model development for sustainable apparel consumption rooted in product—service systems (from product idea, product development, production, and sales/rental to repair, reuse, and, finally, recycling) and potential obstacles in their adoption. |
“Fashion leadership and intention toward clothing product–service retail models” (Lang C. and Armstrong C.M.J.) [51] | 2018 | The article examines and evaluates the influence—as an obstacle or catalyst—of fashion leadership on consumers’ purchasing intention in sustainable clothing product–service systems (CPSSs), including the sale of redesigned clothing, clothing repair/alteration service, clothing renting, clothing swapping, and style-consultancy service. |
“Strategic approaches to sustainability in fashion supply chain management” (Macchion et al.) [48] | 2018 | Through a case-study analysis, the article aims to identify strategic approaches used in fashion supply chains to embrace sustainability in various areas (including delivery, retail, and return), revealing three distinct approaches. The findings detail the environmental and social practices implemented within each approach and the contextual factors, drivers, and barriers that influence them. |
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Elli, T.; Spagnoli, A.; Iannilli, V.M. Mapping Service-Based Retailing to Improve Sustainability Practices in the Fashion Industry. Sustainability 2024, 16, 7543. https://doi.org/10.3390/su16177543
Elli T, Spagnoli A, Iannilli VM. Mapping Service-Based Retailing to Improve Sustainability Practices in the Fashion Industry. Sustainability. 2024; 16(17):7543. https://doi.org/10.3390/su16177543
Chicago/Turabian StyleElli, Tommaso, Alessandra Spagnoli, and Valeria Maria Iannilli. 2024. "Mapping Service-Based Retailing to Improve Sustainability Practices in the Fashion Industry" Sustainability 16, no. 17: 7543. https://doi.org/10.3390/su16177543