2.1. Green Packaging
The vast majority of products on the market are packaged in a manner that ensures safety and fulfils marketing purposes; thus, the perception of packaging among consumers has been the object of many studies in the field of consumer behaviours [
23,
24,
25,
26]. In addition to influencing the perception of a product, the design of a package influences brand identity, product preferences, and product volume and use perceptions [
27,
28]. The evaluation of a product has been shown to influence the attitudes or purchase intentions of consumers in addition to their purchasing decisions [
29,
30].
Undoubtedly, packaging materials are one of the largest contributors to direct environmental impacts. The concept of sustainable green packaging refers to packaging that has a reduced environmental impact, which is in contrast to conventional packaging [
26,
31]. The concept of green packaging is commonly used to designate packaging products that have notably fewer harmful effects on the environment and consume less energy during their life cycle than the commonly used traditional alternative [
32]. For example, compared to traditional polyethylene terephthalate (PET) bottles, green alternatives (such as bioderived and recycled PET bottles) offer reductions in fossil fuel consumption, ranging from 13% to 56%, on a cradle-to-cradle basis [
33]. As part of their fulfilment process, all relevant and determinable environmental considerations and restrictions should be taken into account, as sustainable packaging is a form of “design for the environment,” which integrates environmental concerns into production and design processes [
34]. Green packaging is not only ecological in nature but also uses sustainable materials that have been produced in accordance with energy efficiency [
30]. In today’s packaging industry, materials are being reduced, recycled content is being increased, and renewable materials are being increasingly integrated into the lifecycle of packaging, from production through consumption to disposal and postdisposal [
35,
36]. The use of alternative biodegradable materials is also common for green packaging [
37,
38].
Following the current green movement, companies and brands are strategically investing in eco-innovations to prevent and reduce environmental damage, limit packaging materials, and adopt environmental principles to ensure they are aligned with customers and are valued more by them, thereby increasing product consumption and adding value to their business as a whole [
39,
40]. Indeed, in most industries, including pharmaceuticals, personal care, and fast-moving consumer goods, green packaging is becoming crucial [
41,
42].
2.2. Theories of Consumer Behaviour
In psychology and the social sciences, several theories attempt to explain human behaviours and decision making. These theories provide insights into the underlying factors that influence our attitudes, beliefs, and actions. Understanding these various theories, then, can help us better comprehend the complexities of human behaviours and devise effective strategies for promoting positive changes in society in regard to green packaging.
To provide a comprehensive understanding of consumer pro-environmental behaviours, value–belief–norm (VBN) theory is often employed [
43]. VBN suggests that individuals’ environmental values influence their beliefs regarding environmental protection, resulting in the formation of personal norms concerning environmental behaviours. Individuals’ personal norms determine how they should behave in certain situations based on their internalized moral standards [
44]. Various environmental contexts have thus been studied with the VBN model, e.g., pro-environmental consumer behaviours, such as pro-environmental travel behaviours, and recycling behaviours [
45,
46,
47].
Cognition–affect–behaviours (CAB) theory is a social psychology framework that suggests thoughts and emotions affect behaviours. According to the CAB model, attitudes are determined by cognitive and affective factors [
48]. A cognitive evaluation entails assessing factual information on an object or situation, while an affective evaluation involves assessing an individual’s emotional response to that object or situation [
49].
Hence, green consumption behaviours have been investigated using CAB theory, as consumers’ attitudes, as well as their emotional responses to environmental issues, significantly affect their intention to purchase environmentally friendly products [
50]. Specifically, consumers’ cognitive and affective responses to environmental issues, such as their sense of responsibility and concern for the environment, strongly predict their green consumption patterns [
51]. Other authors have used CAB theory to investigate the influence of greenwashing on green consumption behaviours [
52].
In addition, the norm activation model (NAM) is a theoretical framework that explains how and why people engage in pro-environmental behaviours [
44,
53]. Under the NAM, behaviour is guided by altruistic behaviours due to personal norms rather than social norms [
54]. The NAM thus suggests that the awareness of consequences and the attribution of responsibility play an important role in activating a consumer’s commitment to altruistic behaviour [
55]. Nevertheless, personal norms are notably and significantly correlated with altruistic behaviour only when individuals are willing to accept responsibility [
54]. Hence, the NAM provides a useful framework for understanding a wide range of pro-environmental behaviours, including energy conservation, sustainable transportation, and recycling [
45,
46,
56].
As a social psychology framework, the theory of reasoned action (TRA) was formulated to address some of the criticisms of rational choice explanations [
57]. The TRA proposes that people are rational when they utilize available information in a systematic manner while recognizing the importance of social influence on individual rationality. It therefore explains human behaviour as a function of the attitudes individuals have toward a given behaviour as well as the subjective norms that govern that behaviour [
58]. The TRA has been used to investigate the intentions of participants to engage in general acts of pro-environmentalism [
59]. Some research has also adopted this framework to study people’s participation in pro-environmental behaviours; these results suggest that the attitudes toward these behaviours and the perceptions of the social norms concerning them are important predictors of people’s engagement in them [
60]. The TRA has also been used to examine the relationship between environmental knowledge, environmental concern, and green purchase intention among young consumers [
61].
Finally, the theory of planned behaviour (TPB) integrates the concept of perceived control over one’s own behaviour into the TRA [
62]. This extension thus accounts for those contexts where an individual may intend to perform a certain behaviour, but that performance is hindered by the individual’s lack of confidence in their control over this behaviour [
63]. A wide range of behavioural domains has been examined using the TPB, e.g., why individuals purchase organic foods or recycle [
64,
65,
66,
67]. Hamilton and Terblanche-Smit [
68] have also applied the TPB to study resident intentions to purchase eco-friendly cars, while Olya et al. [
69] adopted it to predict why Cypriots continue to patronize and recommend green hotels. Examining the intention to purchase green food in China, Qi and Ploeger [
70] adopted the TPB, which has also been used by Askadilla and Krisjanti [
71] to examine the intentions of Indonesians toward the purchase of green cosmetics based on the original TPB predictors.
Moreover, by adopting TPB-based models, many researchers have examined consumers’ intentions to purchase sustainably packaged products [
32,
72,
73]. All three TPB factors significantly influence purchase intention, indicating that the TPB is a useful tool for understanding sustainable packaging behaviours. In sum, the TPB is widely used in research on green packaging’s effects on consumers because it is a comprehensive and effective framework for understanding the factors that influence behaviours and designing interventions that promote environmentally sustainable behaviours. Accordingly, the TPB is explored further below and used as the theoretical basis in this study.
2.3. Development of TPB-Based Hypotheses concerning the Purchase of Eco-Packaged Products
According to Ajzen [
62], attitudes, subjective norms, and perceived behavioural control can predict behaviour intention. Consumer attitudes play a key role in green purchase behaviours, influencing purchase intentions toward green packaged products [
74]. A person’s attitude is defined as his or her degree of psychological favourableness toward an object [
75]. Accordingly, attitudes play a central role in numerous consumer decision-making theories, not only in the TPB. An important part of selling products or services is identifying customer attitudes and presenting products or brands accordingly.
Studies show that customers become more committed to purchasing sustainable products if they have a positive attitude toward them [
76,
77]. Generally, customers’ attitudes depend on their past experiences with a brand or company; if customers have a positive experience with a brand, they will purchase that brand again [
78,
79]. When consumers have positive feelings about eco-friendly packaging, they are more likely to purchase a product that uses such packaging. A study in the Indian context, for example, shows that attitude toward green purchase behaviours is positively correlated with the purchase of ecologically packaged products [
74]. Previous research has also shown that consumer attitudes toward eco-friendly packaged products influence their purchase intentions [
80,
81]. The intention to purchase eco-friendly packaged products thus demonstrates the willingness to purchase them. Therefore, we posit the following hypothesis:
H1: There is a positive relationship between the attitude toward (“ATT”) and the intention to purchase green packaged products (“PINT”).
Subjective norms refer to individual perceptions of the attitudes of others about their engagement in a particular behaviour [
62]. In the context of purchase behaviours, this reflects the extent to which individuals perceive social pressure from their reference group(s) to purchase a particular product or service. As a result of socialization, observational learning, and social control, subjective norms are sustained in several ways [
82].
Tsang et al. [
83] have found that subjective norms positively influence purchase intention toward mobile phones in China: Consumers’ purchase intention is positively influenced by their perception of how much their reference groups value the use of mobile phones. Consumers who perceive strong social pressure from their reference groups to purchase organic food are also more likely to intend to purchase it. Chen [
84] has examined the influence of subjective norms on purchase intention toward green products in Taiwan. These results show that subjective norms have a positive effect on purchase intention. Consumers who perceive strong social pressure from their reference groups to purchase green products are thus more likely to have a higher purchase intention toward these products. Consumers in Malaysia are also more likely to purchase green packaging products when a high level of pressure is being exerted by subjective norms [
82]. Subjective norms are, therefore, the pressures experienced by individuals to exhibit (or not) certain behaviour [
62]. Overall, then, these studies demonstrate that subjective norms can have a positive effect on purchase intention across various product categories and cultural contexts. Accordingly, if the social environment offers a positive appreciation of green product purchase intention, such purchase intention will also be high, resulting in the following hypothesis:
H2: There is a positive relationship between subjective norms (“SUB”) and the intention to purchase green packaged products (“PINT”).
Perceived behavioural control is a concept that encompasses the perception and control of the internal and external factors that are capable of hindering or facilitating the accomplishment of behaviours and their results [
85]. Therefore, those who are in a greater position of control and who have all the available means and opportunities for achieving their goals are more likely to follow through on a certain behaviour [
58]. People’s perception of controllability (in terms of their ability to perform a particular action and the opportunities that are available to them) is thus reflected in perceived behavioural control [
86].
Research on green packaging indicates that the intention to purchase products using green packaging seems to be influenced by perceived behavioural control [
87,
88]. According to Mohiuddin et al. [
89], there is a significant and direct link between perceived behavioural control and the intention of Malaysian business students to purchase green vehicles. The students demonstrated high confidence in and recognized the availability of resources needed to adopt green vehicles [
82]. Afroz et al. [
90] have found that perceived behavioural control is positively related to the intention to purchase environmentally friendly products and to actual purchase behaviour. These authors conclude that increasing perceived behavioural control may, therefore, be an effective strategy for promoting green consumption. McEachan et al. [
91] also show that perceived behavioural control is positively related to the intention to purchase healthy food and to actual purchase behaviours. These authors suggest that interventions promoting healthy eating should aim to increase perceived behavioural control by providing information on healthy food options and practical tips for incorporating them into daily life.
Overall, then, these studies suggest that perceived behavioural control is an important predictor of purchase intention in various contexts. Furthermore, perceived behavioural control and behavioural intent can be used to directly predict behavioural actions for at least two reasons, according to Moorthy et al. [
82]. First, given a constant intention, the effort expended to lead a course of behaviours to a successful conclusion likely increases as perceived behavioural control increases. Moreover, perceived behavioural control can often be used as a substitute for a real control measure; thus, there is a direct correlation between perceived behavioural control and behavioural achievement. Therefore, the following hypotheses are proposed:
H3a: There is a positive relationship between perceived behavioural control (“PBC”) and the intention to purchase green packaged products (“PINT”).
H3b: There is a positive relationship between perceived behavioural control (“PBC”) and green packaged product purchase behaviours (“PBEH”).
An indicator of a person’s willingness to perform certain behaviours, intent acts as a sign, capturing the factors that motivate a person to act in a particular way [
61]. Hence, the immediate antecedent of a behaviour in the TPB is the intention to perform that behaviour. If there is a strong intention for the behaviour, the behaviour will more likely follow [
82].
Chaudhary and Bisai [
87] found that among millennials in India, the higher the intention behind green purchasing is, the greater the green purchase behaviour. Similarly, Jaiswal and Singh [
92] confirmed that green purchase intention leads to green purchase behaviours. The incidence of green purchase behaviours among Muslim consumers also depends heavily on their purchase intentions, according to Ghazali et al. [
93]. Lian and Yoong [
94] also found that the purchase intentions of adult Malaysian consumers influence their decisions to purchase organic food. Park and Kim [
95] showed a positive relationship between purchase intention and purchase behaviour regarding digital cameras. Wee et al. [
96] conducted a study on the relationship between purchase intention and actual purchase behaviour regarding organic food products, demonstrating that the former is a significant predictor of the latter. Finally, Verhagen and Van Dolen [
97] investigated the relationship between purchase intention and purchase behaviour for mobile applications. They also revealed that purchase intention is positively related to actual purchase behaviour. Therefore, the following hypothesis is proposed (
Figure 1 is a graphical depiction of the overall proposed model, including all the hypotheses):
H4: There is a relationship between the intention to purchase green packaged products (“PINT”) and green packaged product purchase behaviours (“PBEH”).
2.4. West—East Differences in Thought and Behaviours
Undoubtedly, cultural context has a profound impact on people. Several studies have demonstrated that people think and behave differently in the West and the East [
98,
99,
100]. Many social scientists have specifically compared the cultural differences between Western and Eastern societies [
101,
102,
103]. Some evidence suggests that the social structural differences between these cultures play a greater role in promoting certain cognitive processes compared to others [
104].
A basic perception that has emerged in the related research is thus that the East is more collectivist in its orientations than the West [
105]. On the other hand, the West is centred on individualism, a set of cultural norms and values emphasizing individual freedom, autonomy, fulfilling one’s own potential, and making one’s own choices. Collectivism, on the other hand, places an emphasis on the community, group duty, and maintaining the harmony of the group as a whole [
104]. Individualists are, then, less susceptible to social influence in purchasing situations than those who follow collectivist guidance, and collectivists are more likely to give way to social influence in purchasing situations than individualists [
105].
Moreover, Americans and Europeans, who are embedded in more independent social systems, are more likely to believe that the world is discrete and discontinuous and that rules and properties can be used to predict an object’s behaviours and to engage in analytical thinking [
106]. East Asians, who are incorporated into more interdependent social systems, typically have a more holistic way of thinking and believe that the focus should be on an entire field and that the relationships between things are important.
Additionally, in the Western world, materialism is often a value orientation that reflects the importance that consumers place on purchasing and owning goods [
107]. In the West, people are often able to achieve their main life goals or final states of happiness through acquisitions. Accordingly, goods are perceived as a key to happiness due to the fear of rejection by others and the uncertainty in one’s own self-worth [
104,
108]. Hence, materialists define themselves through their possessions rather than through their experiences or relationships with others [
109]. In contrast, in relevant studies, Eastern respondents express significantly greater environmental concerns, a more pro-environmental self-identity, and more sustainable consumer behaviours than British respondents [
108].
There is another cultural difference between Western and Eastern societies in terms of their emphasis on self-enhancement or self-improvement. In Western cultures, self-enhancement is typically prioritized; this entails promoting oneself and one’s accomplishments and encouraging others to do the same. Eastern cultures, on the other hand, notably tend to place a high value on self-improvement, defined as striving to be a better person to have a positive effect on society [
110].
Furthermore, there is a critical difference between Western and Eastern societies in regard to social norms. The social norms in Eastern cultures are stronger than those in Western cultures, while conformity is valued more highly in Eastern cultures than in Western cultures [
111]. Western cultures, however, place a higher value on individual autonomy and self-expression than Eastern cultures. Notably, these are just a few examples of the cultural differences between Western and Eastern societies that have been investigated. Concerning these cultural differences, there is clearly a large amount of information to consider, as they comprise an extremely complex matter.