Evaluation of Digital Transformation and Upgrading in Emerging Industry Innovation Ecosystems: A Hybrid Model Approach
Abstract
1. Introduction
2. Literature Review
2.1. Innovation Ecosystems and Sustainable Development
2.2. The Design of Evaluation Index Systems
2.3. The Evaluation Methods for Digital Transformation and Upgrading
3. Methods
3.1. Grounded Theory
- (1)
- Open coding and spindle coding. Open coding is used to analyze and summarize original data one by one, so as to find intrinsic relevance and similarities in text information and conceptualize and categorize original data, while remaining objective at all times in the process; spindle coding is a deep coding of initial concepts with the same or similar meanings on the basis of open coding.
- (2)
- Selective coding and saturation test. After repeated deliberation and scrutiny, the selective coding finally obtains a complete framework of factors; the saturation test is mainly used to ensure the scientificity and rigor of the theoretical model.
3.2. Cloud Model
- (1)
- Determining three numerical features (Ex, En, and He). There are various calculation methods for the three parameters of the cloud model. This paper uses Formula (1) to calculate them according to the actual evaluation situation of the digital transformation ability of the innovation subject:
- (2)
- Generating cloud droplets. This paper selects the cloud model with better universality. k is a hyperparameter that can be adjusted according to the actual situation. After the parameters are determined, firstly, a normal random number, En′, with expected value En is generated, and its standard deviation is He; secondly, a normal random number, x, with expected value Ex and standard deviation En′ is generated, and the certainty, yi = exp[−(x − Ex)2/2En′2], of xi on the qualitative concept Z is calculated; finally, the above steps are repeated to generate enough cloud droplets.
- (3)
- Computerizing expert evaluation scores. Firstly, the natural language evaluations of m experts on the influencing factors for the digital transformation capabilities of n innovation subjects are collected, and the number of experts in different divisions of the i-th factor can be obtained. Secondly, the FCG is used to calculate the certainty.
- (4)
- Filtering indexes. For the indexes based on the grounded theory above, multiple experts give natural language opinions on their importance, and the number of experts in each interval for each index is counted. Due to the inherent randomness of the certainty, each certainty value and its corresponding score were calculated 10 times to ensure reliability, and the mean of these repetitions was taken as the final certainty and score.
3.3. Projection Pursuit Model
3.4. K-Means and SVM
3.4.1. K-Means
- (1)
- Randomly select k center points;
- (2)
- Assign each data point to its closest center point;
- (3)
- Recalculate the average distance between each data point and its corresponding center point in each class;
- (4)
- Reassign each point to its nearest center point;
- (5)
- Repeat steps (3) and (4) until all data points are no longer assigned or the maximum number of iterations is reached.
3.4.2. SVM
4. Results
4.1. Index Extraction
4.2. Screening of Evaluation Indexes
4.3. Digital Transformation and Upgrading Level Evaluation
4.4. Classification of Digital Transformation and Upgrading Levels
4.5. Comparison with Other Methods
5. Discussion and Conclusions
5.1. Discussion
5.2. Conclusions
5.3. Limitations
Author Contributions
Funding
Acknowledgments
Conflicts of Interest
Appendix A
Category | Original Concept and Source Material | Literature |
---|---|---|
Procurement Digitalization, A1 | Supplier digital management system application level, network connection status, procurement activity automation intelligence, and controllability | [37,47] |
R&D Digitalization, A2 | Digital R&D platform construction level and R&D process visualization level | [21,30,35] |
Production Digitalization, A3 | Enterprise-owned digital processing equipment and technology platforms, automated production lines and intelligent workshops, and intelligent management of production processes | [21,22,47] |
Marketing Digitalization, A4 | Enterprises build e-commerce platforms to achieve online sales and use new media such as live broadcasts, e-commerce, and Douyin to promote marketing activities | [36,47] |
Logistics Digitalization, A5 | Enterprises build a digital warehouse to realize the digitalization of inventory management, visualization of warehousing, and traceability of logistics distribution processes | [36,37] |
Organizational Digitalization, A6 | Senior managers attach importance to and participate in the formulation process of digital strategic planning, and support the digital transformation of enterprises from the top strategy; daily management patterns, such as talent management, financial management, and customer relations, have also been transformed digitally | [22,48] |
Cultivation of Digital Transformation Professionals, A7 | Cultivation of professionals for digital transformation, such as big data and artificial intelligence | [49,50] |
Research Direction Setting of Digital Technology such as Big Data and Artificial Intelligence, A8 | Research direction setting of digital technology such as big data and artificial intelligence | [50,51] |
Digital Related Research Team A9 | Setting up a dedicated digital technology research team | [51] |
Research Digital Repository and Research Digital Tools, A10 | Technical reserves and specialties of universities and research institutes, such as building and improving digital resource bases for scientific research and purchasing digital tools | [51] |
Establishment of the Special Promotion Agency for Digital Achievement Transformation, A11 | Establishing relevant departments and institutions dedicated to promoting the transformation of digital achievements | [52] |
Personalized Needs of Customers, A12 | Customers follow the trend of digitalization and generate personalized digital needs | [53] |
Customer Experience Digitalization, A13 | Customers participate in digital production and service processes | [53,54] |
E-Government, A14 | Using modern information technology means, such as computers, networks, and communication systems, to realize the optimization and reorganization of government organizational structure and work flow | [55] |
Information Sharing, A15 | Using digital technology to improve the ability and level of government information sharing | [55] |
Digital Governance, A16 | The ability of the government to carry out digital governance and the level at which it does so | [55] |
Digital Trading Platform Construction Level, A17 | The number of digital trading platforms and the development of digital trading markets | [56] |
Development Level of Data Marketization Standards, A18 | The promotion and construction of market-based standards for data elements | [56] |
Digital Transformation Consulting Services, A19 | Digital intermediary service agencies and platforms provide enterprises with specialized digital transformation consulting services | [52] |
Digital Technology Knowledge Mobility, A20 | Digital technology knowledge and information flow freely and smoothly among innovators | [57] |
Digital Interface Extension and Compatibility, A21 | The interface of digital products is extensible and compatible | [58] |
Complementary Innovations of Digital Technologies, A22 | Each innovation subject contributes its own resources and capabilities to interact and realize complementary advantages and collaborative innovation | [59,60] |
Digital Level of Industry–University–Research Cooperation, A23 | The degree of digital cooperation among enterprises, universities, and research institutes | [57] |
Digital Market Information Matching, A24 | Intermediaries or governments guide multilateral markets to participate in digital trading platforms for effective communication, exchange, trading, and value co-creation, and each achieves free communication on digital trading platforms | [61] |
Modular Design, A25 | The digital platform divides the entire business process or service according to certain standards, designed as several modules that can be freely combined to reduce communication barriers between users and improve the efficiency of digital transactions | [62,63] |
Data Collaboration, A26 | The digital platform provides data assistance for innovative subjects on the platform, such as searching for business information for consumers, providing consumer demand and future trend forecasts for businesses, and coordinating data suppliers and demanders | [55,64] |
Digital Empowerment, A27 | Providing support for digital resources and capabilities to businesses or subjects of the ecosystem, enabling these businesses or subjects to have a certain capability or nature | [55] |
Fiscal Policy Support for Digital Transformation, A28 | The government formulates preferential tax policies and financial subsidy policies for digital transformation to solve the financial obstacles of digital transformation and enhance the confidence of digital transformation | [65,66] |
Financial Support for Digital Transformation, A29 | Emerging industries are technology-intensive and capital-intensive industries. The government supports digital transformation with preferential loans and special funds to encourage enterprises to actively explore digital transformation | [66,67] |
Policy Guidance for Digital Transformation, A30 | The government introduces publicity and guidance for the emerging industry digital transformation, promotes the construction of 5G facilities, builds the industrial Internet platform, and provides digital basic technology training | [28] |
Consumption Digitalization Level, A31 | Per capita e-commerce transaction volume (sales + purchases) | [56] |
Digital Market Competition Level, A32 | Competitors build competitive advantage through digital transformation | [49] |
Digital Consumption Scenarios, A33 | New digital marketing scenarios, such as the new crown epidemic, the Internet wave, smart stores, and the live broadcast economy, are forcing digital transformation of enterprises | [68] |
Digital Infrastructure, A34 | Digital technologies, such as big data, artificial intelligence, and 5G, are important foundations and prerequisites for digital transformation | [22] |
Digital Technology Innovation Capability, A35 | The ability to leverage digital technologies and digital infrastructure for digital innovation | [46] |
Digital Technology Innovation Diffusion Capability, A36 | The transfer, spillover, and network externalities of digital technology promote the diffusion of digital technology innovation | [57] |
Digital Innovation Culture Atmosphere, A37 | Increasing tolerance for innovation failure by fostering the digital culture | [35,36] |
Digital Innovation Initiative, A38 | Positivity and enthusiasm for using digital technologies to innovate | [36] |
Digital Human Resources, A39 | The digital operation, digital communication ability, and digital literacy of employees are the guarantee for implementing digital transformation | [30,57] |
Digital Investment, A40 | Increasing research and development of the latest digital technologies, such as cloud computing, big data, smart logistics, and artificial intelligence, and building smart core technologies | [67] |
Main Category | Subcategory | Category | Interpretation of Relationship |
---|---|---|---|
Innovation Subject, C1 | Enterprise Digitalization Level, B1 | Procurement Digitalization (A1), R&D Digitalization (A2), Production Digitalization (A3), Marketing Digitalization (A4), Logistics Digitalization (A5), Organizational Digitalization (A6) | The digitalization level of core business and organizational structure reflects the capability and level of enterprise digital transformation |
Universities and Research Institutes Digitalization Level, B2 | Cultivation of Digital Transformation Professionals (A7), Research Direction Setting of Digital Technology such as Big Data and Artificial Intelligence (A8), Digital Related Research Team (A9), Research Digital Repository and Research Digital Tools (A10), Establishment of the Special Promotion Agency for Digital Achievement Transformation (A11) | The cultivation of digital talents and the setting of research directions such as big data and artificial intelligence reflect the level of digitalization in universities. The establishment of digitalization-related research teams, the acquisition of digital scientific research resources and digital research tools, and the promotion of digital achievements are key to measuring the digital transformation capabilities of scientific research institutes | |
Digitalization Level of Customers, B3 | Personalized Needs of Customers (A12), Customer Experience Digitalization (A13) | The personalized digital experience needs of customers, driven by their pursuit of digital trends, reflect the level of their digital transformation capability. | |
Digitalization Level of Government, B4 | E-government (A14), Information Sharing (A15), Digital Governance (A16) | The capability and level of e-government and digital governance reflect the capability and level of government digital transformation | |
Digitalization Level of Intermediaries, B5 | Digital Trading Platform Construction Level (A17), Development Level of Data Marketization Standards (A18), Digital Transformation Consulting Services (A19) | The establishment of digital trading platforms and trading markets, the construction of data marketization standards, the promotion of data cross-border flow, and the level of digital transformation consulting services reflect the digitalization levels of intermediaries | |
Connection Relation, C2 | Digitalization Level of Innovation Chain, B6 | Digital Technology Knowledge Mobility (A20), Digital Interface Extension and Compatibility (A21), Complementary Innovation of Digital Technology (A22), Digital Level of Industry–University–Research Cooperation (A23), Digital Market Information Matching (A24) | The mobility of digital technology knowledge, the scalability and compatibility of digital interfaces, and the complementary innovation of digital technology reflect the level of digital connection in the enterprise innovation chain; the digitalization level of industry–university–research cooperation reflects the digital connection level of the industry–university–research innovation chain; the matching level of digital market information allows enterprises to participate in the purchase of data through market transactions and realizes the digital connection between enterprises and intermediaries or the government, which is a digital connection that assists the innovation chain; a small connection between two or three innovation subjects connects the original scattered and isolated innovation subjects |
Application Level of Digital Platform, B7 | Modular Design (A25), Data Collaboration (A26), Digital Empowerment (A27) | The digital platform divides business processes or services into modules that can be freely combined according to certain standards and provides data assistance and capability support for innovation subjects on the platform, so that innovation subjects or business activities have digital capabilities and characteristics and realize the digital upgrade of the ecosystem | |
Innovation Environment, C3 | Policy Environment, B8 | Fiscal Policy Support for Digital Transformation (A28), Financial Support for Digital Transformation (A29), Policy Guidance for Digital Transformation (A30) | The government provides fiscal policy support through tax cuts and financial subsidies, provides financial support through loan support and the establishment of special funds for digital transformation, introduces policies to promote digital transformation, increases demonstration and publicity of successful cases, actively provides training and coaching for enterprise digital transformation, and guides enterprises to effect digital transformation |
Market Environment, B9 | Consumption Digitalization Level (A31), Digital Market Competition Level (A32), Digital Consumption Scenarios (A33) | The consumption digitalization level has been continuously improved, and competing companies are implementing digital transformation strategies; the rise of new digital consumption scenarios has led to increasingly fierce market competition and forced digital transformation of enterprises | |
Technical Environment, B10 | Digital Infrastructure (A34), Digital Technology Innovation Capability (A35), Digital Technology Innovation Diffusion Capability (A36) | The innovation level of emerging industry is improving globally. Digital technologies such as big data, artificial intelligence and 5G are developing continuously, and the transformation and upgrading of emerging industries are accelerating. The stronger the innovation and diffusion capacity of digital technologies, the more effective they will be in promoting the digital transformation and upgrading of the innovation ecosystem | |
Cultural Environment, B11 | Digital Innovation Culture Atmosphere (A37), Digital Innovation Initiative (A38) | The cultural atmosphere and enthusiasm for digital innovation in the innovation ecosystem affect the positivity of enterprises with respect to participating in digital innovation and increase the motivation for digital transformation of enterprises | |
Resource Environment, B12 | Digital Human Resources (A39), Digital Investment (A40) | Digital investment and digital talents are the resource guarantee for enterprises to implement digital transformation |
Expert ID | Institution Type | Institution Name | Position/Title |
---|---|---|---|
E1 | Enterprise | Jinan Bresee Co., Ltd. | Digital Transformation Manager |
E2 | Enterprise | Shandong Inspur Group | Senior Engineer |
E3 | Enterprise | Weihai Cyberguard Technologies | CTO |
E4 | University | Shandong University | Professor |
E5 | University | Harbin University of Science and Technology | Associate Professor |
E6 | University | Shandong Jiaotong University | Professor |
E7 | University | Shandong Technology and Business University | Professor |
E8 | Government | Qiqihar Municipal Government | Officer of the Division of Science, Technology, and Electronic Information |
E9 | Government | Weihai Municipal Government | Director of the Municipal Big Data Center |
E10 | Intermediary | Weihai Wisdom Valley | Strategy Consultant |
Category | Importance | Score | ||||
---|---|---|---|---|---|---|
[0, 0.2) | [0.2, 0.4) | [0.4, 0.6) | [0.6, 0.8) | [0.8, 1] | ||
Procurement Digitalization, A1 | 1 | 4 | 5 | 0 | 0 | 0.632 |
R&D Digitalization, A2 | 7 | 3 | 0 | 0 | 0 | 0.912 |
Production Digitalization, A3 | 6 | 3 | 1 | 0 | 0 | 0.861 |
Marketing Digitalization, A4 | 3 | 4 | 3 | 0 | 0 | 0.730 |
Logistics Digitalization, A5 | 1 | 4 | 4 | 1 | 0 | 0.615 |
Organizational Digitalization, A6 | 2 | 4 | 2 | 2 | 0 | 0.650 |
Cultivation of Digital Transformation Professionals, A7 | 3 | 2 | 2 | 3 | 0 | 0.635 |
Research Direction Setting of Digital Technology such as Big Data and Artificial Intelligence, A8 | 0 | 3 | 4 | 3 | 0 | 0.502 |
Digital Related Research Team, A9 | 0 | 6 | 2 | 1 | 1 | 0.553 |
Research Digital Repository and Research Digital Tools, A10 | 2 | 6 | 2 | 0 | 0 | 0.719 |
Establishment of the Special Promotion Agency for Digital Achievement Transformation, A11 | 0 | 3 | 3 | 3 | 1 | 0.451 |
Personalized Needs of Customers, A12 | 0 | 5 | 3 | 1 | 1 | 0.534 |
Customer Experience Digitalization, A13 | 0 | 2 | 5 | 2 | 1 | 0.445 |
E-Government, A14 | 4 | 3 | 3 | 0 | 0 | 0.757 |
Information Sharing, A15 | 2 | 3 | 2 | 2 | 1 | 0.501 |
Digital Governance, A16 | 1 | 3 | 3 | 2 | 1 | 0.520 |
Digital Trading Platform Construction Level, A17 | 3 | 4 | 1 | 1 | 1 | 0.664 |
Development Level of Data Marketization Standards, A18 | 3 | 6 | 1 | 0 | 0 | 0.771 |
Digital Transformation Consulting Services, A19 | 1 | 3 | 5 | 1 | 0 | 0.586 |
Digital Technology Knowledge Mobility, A20 | 2 | 3 | 2 | 3 | 0 | 0.604 |
Digital Interface Extension and Compatibility, A21 | 4 | 5 | 1 | 0 | 0 | 0.796 |
Complementary Innovation of Digital Technology, A22 | 6 | 4 | 0 | 0 | 0 | 0.880 |
Digital Level of Industry–University–Research Cooperation, A23 | 5 | 5 | 0 | 0 | 0 | 0.848 |
Digital Market Information Matching, A24 | 1 | 8 | 1 | 0 | 0 | 0.711 |
Modular Design, A25 | 2 | 6 | 2 | 0 | 0 | 0.717 |
Data Collaboration, A26 | 4 | 5 | 0 | 1 | 0 | 0.779 |
Digital Empowerment, A27 | 2 | 6 | 1 | 1 | 0 | 0.696 |
Fiscal Policy Support for Digital Transformation, A28 | 1 | 4 | 4 | 1 | 0 | 0.617 |
Financial Support for Digital Transformation, A29 | 6 | 4 | 0 | 0 | 0 | 0.884 |
Policy Guidance for Digital Transformation, A30 | 6 | 3 | 1 | 0 | 0 | 0.863 |
Consumption Digitalization Level, A31 | 0 | 2 | 3 | 4 | 1 | 0.407 |
Digital Market Competition Level, A32 | 4 | 6 | 0 | 0 | 0 | 0.813 |
Digital Consumption Scenarios, A33 | 0 | 4 | 2 | 3 | 1 | 0.467 |
Digital Infrastructure, A34 | 8 | 2 | 0 | 0 | 0 | 0.947 |
Digital Technology Innovation Capability, A35 | 7 | 3 | 0 | 0 | 0 | 0.913 |
Digital Technology Innovation Diffusion Capability, A36 | 1 | 6 | 1 | 1 | 1 | 0.597 |
Digital Innovation Culture Atmosphere, A37 | 2 | 5 | 1 | 2 | 0 | 0.663 |
Digital Innovation Initiative, A38 | 0 | 3 | 2 | 4 | 1 | 0.430 |
Digital Human Resources, A39 | 4 | 4 | 2 | 0 | 0 | 0.775 |
Digital Investment, A40 | 9 | 1 | 0 | 0 | 0 | 0.970 |
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Research Theme | Main Indicators/Considerations | Reference No. |
---|---|---|
The evaluation index system for innovation ecosystems | Innovation subjects | [14] |
Innovation elements | [15,16] | |
Synergistic interaction | [17,18] | |
Innovation environment | [14,19] | |
The evaluation index system for digital transformation and upgrading | Digital infrastructure | [20,21,22] |
Business processes of innovation subjects | [21,22] | |
Government R&D subsidies | [23,24] | |
Connection between innovation ecosystems and platforms | [25] | |
Organizational structure | [22] | |
Human capital | [26] | |
Capital investment | [22,27,28] | |
Industrial innovation synergy | [20,22] | |
Digital innovation environment | [27] |
Natural Language | Very Important | Relatively Important | Generally Important | Secondarily Important | Unimportant |
---|---|---|---|---|---|
Value Range | 0.8~1 | 0.6~0.8 | 0.4~0.6 | 0.2~0.4 | 0~0.2 |
Natural Language | Very Important | Relatively Important | Generally Important | Secondarily Important | Unimportant |
---|---|---|---|---|---|
Ex | 1 | 0.7 | 0.5 | 0.3 | 0 |
En | 0.017 | 0.033 | 0.033 | 0.033 | 0.017 |
He | 0.01 | 0.05 | 0.05 | 0.05 | 0.01 |
Population Size | Generation | Evaluation Score | Standard Deviation | SVM Accuracy (%) |
---|---|---|---|---|
200 | 100 | 1.532 | 0.061 | 95.02 |
400 | 200 | 1.524 | 0.045 | 96.15 |
600 | 300 | 1.521 | 0.039 | 96.92 |
800 | 400 | 1.519 | 0.037 | 97.37 |
1000 | 500 | 1.518 | 0.038 | 97.24 |
Questionnaire | Comprehensive Evaluation Value | Questionnaire | Comprehensive Evaluation Value |
---|---|---|---|
1 | 2.20106941 | 502 | 1.63285729 |
2 | 1.74326225 | 503 | 1.65309318 |
3 | 2.05240864 | 504 | 1.57287097 |
4 | 2.1652659 | 505 | 1.88745441 |
5 | 1.92698998 | 506 | 1.73927888 |
…… | …… | …… | …… |
Parameter | Decision_Function_Shape | Kernel | C |
---|---|---|---|
Range | OVO | RBF | [1, 10, 100, 1000] |
Linear | [1, 10, 100, 1000] | ||
OVR | RBF | [1, 10, 100, 1000] | |
Linear | [1, 10, 100, 1000] |
Method | Train Accuracy | Test Accuracy |
---|---|---|
RF | 98.53% | 94.12% |
ANN | 90.45% | 89.73% |
Our Method | 99.72% | 97.37% |
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Tian, L.; Sun, L.; Wang, X. Evaluation of Digital Transformation and Upgrading in Emerging Industry Innovation Ecosystems: A Hybrid Model Approach. Sustainability 2025, 17, 7969. https://doi.org/10.3390/su17177969
Tian L, Sun L, Wang X. Evaluation of Digital Transformation and Upgrading in Emerging Industry Innovation Ecosystems: A Hybrid Model Approach. Sustainability. 2025; 17(17):7969. https://doi.org/10.3390/su17177969
Chicago/Turabian StyleTian, Li, Long Sun, and Xueyuan Wang. 2025. "Evaluation of Digital Transformation and Upgrading in Emerging Industry Innovation Ecosystems: A Hybrid Model Approach" Sustainability 17, no. 17: 7969. https://doi.org/10.3390/su17177969
APA StyleTian, L., Sun, L., & Wang, X. (2025). Evaluation of Digital Transformation and Upgrading in Emerging Industry Innovation Ecosystems: A Hybrid Model Approach. Sustainability, 17(17), 7969. https://doi.org/10.3390/su17177969