“Triple Bottom Line” as “Sustainable Corporate Performance”: A Proposition for the Future
Abstract
:1. Introduction
2. Corporate Financial Performance
3. Corporate Social Performance (CSP)
3.1. The Concept of CSP
Authors | Definition of CSP | CSP Dimensions |
---|---|---|
Carroll [39] | The articulation and interaction between (a) different categories of social responsibilities; (b) specific issues relating to such responsibilities; and (c) the philosophies of the answers | Definition of Corporate Social Responsibility Levels: economic, legal, ethical, discretionary Philosophy of Responsiveness Stances: responsive, defensive, accommodative, proactive Social Issues involved e.g., Consumerism; Environment; Discrimination; Product safety; Safety at work; Shareholding |
Wartick and Cochran [42] | “The underlying interaction among the principles of social responsibility, the process of social responsiveness and the policies developed to address social issues” (p. 758) | Corporate Social Responsibilities Levels: economic, legal, ethical, discretionary Corporate Social Responsiveness Stances: responsive, defensive, accommodative, proactive Social Issues Management Approach: Identification; Analysis; Response |
Wood [41] | “A Business organization’s configuration of principles of social responsibility, processes of social responsiveness, and policies, programs, and observable outcomes as they relate to the firm’s societal relationship”(p. 693) | Principles of Corporate Social Responsibility Levels: Institutional, Organizational and Individual Processes of Corporate Social Responsiveness Includes: Environmental Assessment and Analysis; Stakeholder Managements; Issues Management Outcomes of Corporate Behavior Combines: Societal Impacts; Corporate Social Programs and Policies |
Clarkson [43] | The ability to manage and satisfy the different corporate stakeholders | This model identifies specific problems for each of the main stakeholder categories it distinguishes: Employees; Owners/Shareholders; Consumers; Suppliers; State; Stakeholders; Competitors |
3.2. Measurement Approaches to CSP
Type of Measurement | Suitability in terms of the SP-concept | Characteristics/Problems | Mode of production |
---|---|---|---|
Contents of annual reports | A measurement that is more symbolic than substantive (discourse) and which contains no reference to the construct’s varying dimensions | Subjective measurement that can be easily manipulated | By the company |
Pollution indicators | Measures just one of the construct’s dimensions (its environmental aspects) | An objective measurement but does not apply to all firms | By an entity that is external to the company |
Questionnaire based surveys | Depends on what measurements have been suggested. Can be a very good fit with the concept but actors’ perceptions remain a priority in such measurements | Perceptual measurement that can be manipulated depending on how it is administered | By a researcher who uses questionnaires to gather info directly from the company |
Corporate Reputation indicators | Overlapped with Corporate Reputation enables a measurement of overall CSP but is still relatively ambiguous | Perceptual measurement Halo effects | By an entity that is external to the company |
Data produced by “measurement entities” | Multidimensional measurement, with the extent of a theoretical model’s “fit” depending on the operational modes and benchmarks that agencies are using | Depends on the agencies’ operational mode. Halo effects | By an entity that is external to the company |
Measure | Dimensions | Judge | Source |
---|---|---|---|
Fortune | Eight attributes of reputation | Financial analyst, senior executives and outside managers | Griffin and Mahon [79] |
KLD | Five attributes of CSR focusing on key stakeholder relation, including topics with which companies have recently experienced external pressures | External audiences | Waddock and Grave [22] |
TRI | Qualitative measure of companies’ environmental discharge to water, air and landfill, and disposal of hazardous waste | No external judge needed, companies themselves give the data | Griffin and Mahon [79] |
Corporate Philanthropy | Quantitative measure of companies philanthropy, how much | No external judge needed, companies themselves give the data | Griffin and Mahon [79] |
Best Corporate Citizen | Three-year average shareholder return and six social measures: company’s influence on customer, employee, community, environment, minorities, and non US stakeholders | Social investment research firm | Murphy [80] |
Dimension | Strength | Concern |
---|---|---|
Community Issues | -Generous Giving -Innovating Giving -Community consultation/Engagement -Strong aboriginal Relationship | -Lack of Consultation/Engagement -Breach of Covenant -Weak aboriginal relation |
Diversity Workplace | -Strong Employment Equity Program -Women on board of directors -Women in senior management -Work/family benefit -Minority/women contracting | -Lack of employment equity initiative -Employment equity Controversies |
Employee relations | -Positive union relation -Exceptional benefit -Workforce management policies -Cash profit sharing -Employee ownership/Involvement | -Poor union relation -Safety problem -Workforce reduction -Inadequate benefits |
Environmental Performance | -Environmental management strength -Exceptional environment planning and impact assessment -Environmentally sound resource use -Environmental impact reduction -Beneficial product and service | -Environment management concern -Inadequate environmentalplanning or impact assessment -Unsound resource use -Poor compliance record -Substantial emissions/discharges -Negative impact of operation -Negative impact of products |
International | -Community relations -Employee relations -Environment -Sourcing practice | -Poor community relations -Poor employee relations -Poor environmental management/performance -Human rights -Burma -Sourcing practice |
Product and Business Practice | -Beneficial products and services -Ethical Business Practice | -Product safety -Pornography -Marketing practices -Illegal business practices |
Other | -Limited compensation -Confidential proxy voting -Ownership in companies | -Excessive compensation -Dual-class share structure -Ownership in other Companies |
4. Triple Bottom Line as Sustainable Corporate Performance
5. A Proposition for the Future
Acknowledgments
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Fauzi, H.; Svensson, G.; Rahman, A.A. “Triple Bottom Line” as “Sustainable Corporate Performance”: A Proposition for the Future. Sustainability 2010, 2, 1345-1360. https://doi.org/10.3390/su2051345
Fauzi H, Svensson G, Rahman AA. “Triple Bottom Line” as “Sustainable Corporate Performance”: A Proposition for the Future. Sustainability. 2010; 2(5):1345-1360. https://doi.org/10.3390/su2051345
Chicago/Turabian StyleFauzi, Hasan, Goran Svensson, and Azhar Abdul Rahman. 2010. "“Triple Bottom Line” as “Sustainable Corporate Performance”: A Proposition for the Future" Sustainability 2, no. 5: 1345-1360. https://doi.org/10.3390/su2051345
APA StyleFauzi, H., Svensson, G., & Rahman, A. A. (2010). “Triple Bottom Line” as “Sustainable Corporate Performance”: A Proposition for the Future. Sustainability, 2(5), 1345-1360. https://doi.org/10.3390/su2051345