Handover of Critical Patients in Urgent Care and Emergency Settings: A Systematic Review of Validated Assessment Tools
Abstract
:1. Introduction
Objectives
2. Materials and Methods
2.1. Study Type
2.2. Selection Criteria
2.3. Data Collection
2.4. Data Analysis and Processing
3. Results
3.1. Assessment Tool 1: Standardization of Pediatric Emergency Handover through the Application of a Shared Mental Model
- Validity: the methodological quality of content validity and hypothesis testing was “adequate” [23]. On the other hand, both criterion and construct validity were considered to be of “doubtful” methodological quality [23] due to poor statistical analysis of correlations and descriptions of item handling. Regarding sensitivity, the methodological quality was found to be “inadequate” [23] as there was no clear description of what happens during the interim period or possible changes in the study participants.
3.2. Assessment Tool 2: Emergency Medicine Handoff Tool
- Reliability: Alrajhi et al. [29] evaluated internal consistency and temporal stability between stages. The internal consistency was rated as “very good” [23] and showeda Cronbach’s α of 0.93, considered “acceptable” [32]. The intraclass correlation coefficient (ICC) of 0.36 indicated a “poor” degree of agreement [32] for each of the stages.
- Validity: The methodological quality of content validity was “adequate” [23]. Construct validity, on the other hand, was considered “doubtful” [23]. Alrajih et al. [29] performed an exploratory factor analysis but did not provide a clear and extensive description of the analysis. In addition, they performed the analysis on a smaller-than-appropriate sample [23].
3.3. Assessment Tool 3: Cognitive Load Inventory for Handoff (CLIH)
- (1)
- Intrinsic load (IL), evaluated through five items, arises from the information processing demands associated with the performance of the task itself.
- (2)
- Extraneous load (EL), evaluated through seven items, occurs when learners use working memory resources to process information not essential to the task.
- (3)
- Germane load (GL), evaluated through four items, represents the information processing load caused by the learner’s deliberate use of cognitive strategies to refine existing schemata and to enhance storage in long-term memory.
- Reliability: the tool was considered “acceptable” [32] and of “very good” [23] methodological quality, with a Cronbach α of 0.85, 0.87, and 0.91 for the IL, EL, and GL, respectively [31]. It showed “doubtful” methodological quality [23] in the assessment of error and reliability due to the absence of an ICC calculation. However, Young [31] gauged this by applying Pearson’s correlation coefficient between IL, EL, and GL and their respective items, obtaining moderately strong scores for IL (0.51) and EL (0.75), though not for GL (0.22) [32].
- Validity: both content and construct validity were of “very good” methodological quality [23]. Young [31] applied an exploratory factor analysis (EFA) and a confirmatory factor analysis (CFA), obtaining optimal and statistically significant results (EFA: 0.52–0.90 for IL, 0.40–0.75 for EL, 0.50–0.86 for GL; AFC: 4.76 ± 2.06 for IL, 2.65 ± 1.88 for EL, 3.45 ± 2.29 for GL) [31].
4. Discussion
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
- Castañeda Hidalgo, H.; Garza Hernández, R.; González Salinas, J.F.; Pineda Zúñiga, M.; Acevedo Porras, G.; Aguilera Pérez, A. Percepción de la cultura de la seguridad de los pacientes por personal de enfermería. Cienc. Enfermería 2013, 9, 77–88. [Google Scholar] [CrossRef]
- Aller Hernández, M.B. La Continuidad Entre Niveles Asisteciales en Diferentes Entornos Sanitarios; Universitat Autònoma de Barcelona: Bellaterra, Spain, 2013. [Google Scholar]
- Reig Garcia, G. Continuïtat Assistencial Infermera. Una millora en la Qualitat i Seguretat de les Cures Infermeres; Universitat de Girona: Girona, Spain, 2015. [Google Scholar]
- Péculo Carrasco, J.A. Guía de Práctica Clínica Seguridad del Paciente. 2010. Available online: http://www.epes.es/wp-content/uploads/Guxa_Prxctica_Seguridad_del_Paciente-2ed.pdf (accessed on 21 September 2021).
- Sanjuan-Quiles, Á.; Hernández-Ramón, M.D.P.; Juliá-Sanchis, R.; García-Aracil, N.; Castejón-De La Encina, M.E.; Perpiñá-Galvañ, J. Handover of Patients from Prehospital Emergency Services to Emergency Departments: A Qualitative Analysis Based on Experiences of Nurses. J. Nurs. Care Qual. 2018, 34, 169–174. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Wong, M.C.; Yee, K.C.; Turner, P. Exploring Socio-Technical Insights for Safe Nursing Handover. Stud. Health Technol. Inform. 2017, 241, 43–48. [Google Scholar] [CrossRef] [PubMed]
- Siemsen, I.M.D.; Madsen, M.D.; Pedersen, L.F.; Michaelsen, L.; Pedersen, A.V.; Østergaard, D.; Andersen, H.B. Factors that impact on the safety of patient handovers: An interview study. Scand. J. Public Health 2012, 40, 439–448. [Google Scholar] [CrossRef] [PubMed]
- Kessler, C.; Shakeel, F.; Gene Hern, H.; Jones, J.S.; Comes, J.; Kulstad, C.; Gallahue, F.A.; Burns, B.D.; Knapp, B.J.; Gang, M.; et al. An algorithm for transition of care in the emergency department. Acad. Emerg. Med. 2013, 20, 605–610. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Randell, R.; Wilson, S.; Woodward, P.; Galliers, J. The ConStratO model of handover: A tool to support technology design and evaluation. Behav. Inf. Technol. 2011, 30, 489–498. [Google Scholar] [CrossRef]
- Shook, J.E.; Chun, T.H.; Conners, G.P.; Conway, E.E.; Dudley, N.C.; Fuchs, S.M.; Lane, N.E.; Macias, C.G.; Moore, B.R.; Wright, J.L.; et al. Handoffs: Transitions of care for children in the emergency department. Pediatrics 2016, 138, e20162680. [Google Scholar] [CrossRef] [Green Version]
- Friesen, M.A.; White, S.V.; Byers, J.F. Handoffs: Implications for Nurses; Agency for Healthcare Research and Quality: Rockville, MD, USA, 2008. [Google Scholar]
- VanGraafeiland, B.; Foronda, C.; Vanderwagen, S.; Allan, L.; Bernier, M.; Fishe, J.; Hunt, E.A.; Jeffers, J.M. Improving the handover and transport of critically ill pediatric patients. J. Clin. Nurs. 2019, 28, 56–65. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Starmer, A.J.; Landrigan, C.P.; I-PASS Study Group. Changes in medical errors with a handoff program. N. Engl. J. Med. 2015, 372, 490–491. [Google Scholar] [CrossRef]
- Bakon, S.; Millichamp, T. Optimising the emergency to ward handover process: A mixed methods study. Australas. Emerg. Nurs. J. 2017, 20, 147–152. [Google Scholar] [CrossRef]
- Patient Safety Solutions Preamble-May 2007 [Internet]. 2007. Available online: www.jcipatientsafety.org (accessed on 21 September 2021).
- WHO Launches «Nine Patient Safety Solutions». World Health Organization [Internet]. 2010. Available online: https://www.who.int/mediacentre/news/releases/2007/pr22/en/ (accessed on 21 September 2021).
- Manser, T.; Foster, S.; Gisin, S.; Jaeckel, D.; Ummenhofer, W. Assessing the quality of patient handoffs at care transitions. Qual. Saf. Health Care 2010, 19, 1–5. [Google Scholar] [CrossRef] [PubMed]
- Zakrison, T.L.; Rosenbloom, B.; McFarlan, A.; Jovicic, A.; Soklaridis, S.; Allen, C.; Schulman, C.; Namias, N.; Rizoli, S. Lost information during the handover of critically injured trauma patients: A mixed-methods study. BMJ Qual. Saf. 2016, 25, 929–936. [Google Scholar] [CrossRef] [PubMed]
- Bakon, S.; Wirihana, L.; Christensen, M.; Craft, J. Nursing handovers: An integrative review of the different models and processes available. Int. J. Nurs. Pract. 2017, 23, 1–8. [Google Scholar] [CrossRef] [PubMed]
- Davis, J.; Roach, C.; Elliott, C.; Mardis, M.; Justice, E.; Riesenberg, L. Feedback and Assessment Tools for Handoffs: A Systematic Review. J. Grad. Med. Educ. 2017, 9, 18–32. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Rüdiger-Stürchler, M.; Keller, D.I.; Bingisser, R.; Rüdiger-Stürchler, M.; Keller, D.I.; Bingisser, R. Emergency physician intershift handover -can a dINAMO checklist speed it up and improve quality? Emergency physician intershift handover–can a dINAMO checklist speed it up and improve quality? Swiss Med. Wkly. 2010, 140, w13085. [Google Scholar] [CrossRef] [Green Version]
- Moher, D.; Liberati, A.; Tetzlaff, J.A.; The PRISMA Group. Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement. PLoS Med. 2009, 6, e1000097. [Google Scholar] [CrossRef] [Green Version]
- Mokkink, L.B.; Terwee, C.B.; Patrick, D.L.; Alonso, J.; Stratford, P.W.; Knol, D.L.; Bouter, L.M. COSMIN checklist manual. Qual. Life Res. 2010, 19, 539–549. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Sochet, A.A.; Ryan, K.S.; Miller, W.; Bartlett, J.L.; Nakagawa, T.A.; Bingham, L. A Longitudinal and Sustainability Assessment of Pediatric Interfacility Transport Handover Standardization. Pediatr. Qual. Saf. 2018, 3, e118. [Google Scholar] [CrossRef] [PubMed]
- Festekjian, A.; Mody, A.P.; Chang, T.P.; Ziv, N.; Nager, A.L. Novel Transfer of Care Sign-out Assessment Tool in a Pediatric Emergency Department. Acad. Pediatr. 2018, 18, 86–93. [Google Scholar] [CrossRef]
- Ferrara, P.; Terzoni, S.; Davì, S.; Bisesti, A.; Destrebecq, A. A tool for assessing the quality of nursing handovers: A validation study. Br. J. Nurs. 2017, 26, 882–888. [Google Scholar] [CrossRef] [PubMed]
- Tuna, R.; Dalli, B. The Turkish version of the Handover Evaluation Scale: A validity and reliability study. Int. J. Nurs. Pract. 2019, 25, e12787. [Google Scholar] [CrossRef] [PubMed]
- Redley, B.; Waugh, R. Mixed methods evaluation of a quality improvement and audit tool for nurse-to-nurse bedside clinical handover in ward settings. Appl. Nurs. Res. 2018, 40, 80–89. [Google Scholar] [CrossRef] [PubMed]
- Alrajhi, K.; Alsaawi, A. Developing an emergency medicine handoff tool: An electronic Delphi approach. Int. J. Emerg. Med. 2019, 12, 37. [Google Scholar] [CrossRef] [Green Version]
- Aykanat Girgin, B.; Cimete, G. Validity and reliability of the Neonatal Discharge Assessment Tool. J. Spec. Pediatr. Nurs. 2016, 21, 74–83. [Google Scholar] [CrossRef] [PubMed]
- Young, J.Q.; John, M.; Thakker, K.; Friedman, K.; Sugarman, R.; Sewell, J.L.; O’Sullivan, P.S. Evidence for validity for the Cognitive Load Inventory for Handoffs. Med. Educ. 2021, 55, 222–232. [Google Scholar] [CrossRef] [PubMed]
- Berenguer Poblet, M.; Roldán Merino, J. Validació i adaptació de qüestionaris. In Investigació en Infermeria: Teoria i Pràctica; Lleixà Fortuño, M., Montesó Curto, P., Eds.; Publicacions URV: Tarragona, Spain, 2015; pp. 69–86. ISBN 978-84-8424-368-7. [Google Scholar]
- Di Delupis, F.D.; Mancini, N.; di Nota, T.; Pisanelli, P. Pre-hospital/emergency department handover in Italy. Intern. Emerg. Med. 2014, 10, 63–72. [Google Scholar] [CrossRef] [PubMed]
- Dojmi Di Delupis, F.; Pisanelli, P.; Di Luccio, G.; Kennedy, M.; Tellini, S.; Nenci, N.; Guerrini, E.; Pini, R.; Franco Gensini, G. Communication during handover in the pre-hospital/hospital interface in Italy: From evaluation to implementation of multidisciplinary training through high-fidelity simulation. Intern. Emerg. Med. 2014, 9, 575–582. [Google Scholar] [CrossRef] [PubMed]
- Ebben, R.H.; van Grunsven, P.M.; Moors, M.L.; Aldenhoven, P.; de Vaan, J.; van Hout, R.; Vloet, L.C. A tailored e-learning program to improve handover in the chain of emergency care: A pre-test post-test study. Scand. J. Trauma Resusc. Emerg. Med. 2015, 23, 1–11. [Google Scholar] [CrossRef] [Green Version]
- Iedema, R.; Ball, C.; Daly, B.; Young, J.; Green, T.; Middleton, P.M.; Foster-Curry, C.; Jones, M.; Hoy, S.; Comerford, D. Design and trial of a new ambulance-to-emergency department handover protocol: «IMIST-AMBO». BMJ Qual. Saf. 2012, 21, 627–633. [Google Scholar] [CrossRef] [PubMed]
- Hovenkamp, G.T.; Olgers, T.J.; Wortel, R.R.; Noltes, M.E.; Dercksen, B.; Ter Maaten, J.C. The satisfaction regarding handovers between ambulance and emergency department nurses: An observational study. Scand. J. Trauma Resusc. Emerg. Med. 2018, 26, 78. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Calleja, P.; Aitken, L.; Cooke, M. Staff perceptions of best practice for information transfer about multitrauma patients on discharge from the emergency department: A focus group study. J. Clin. Nurs. 2016, 25, 2863–2873. [Google Scholar] [CrossRef] [PubMed] [Green Version]
- Bradley, S.; Mott, S. Handover: Faster and safer? Aust. J. Adv. Nurs. 2012, 30, 23–32. [Google Scholar]
- De Lange, S.; van Eeden, I.; Heyns, T. Patient handover in the emergency department: ‘How’ is as important as ‘what’. Int. Emerg. Nurs. 2018, 36, 46–50. [Google Scholar] [CrossRef] [PubMed] [Green Version]
Database | Search | nNo Filter |
---|---|---|
PubMed | (((((((questionnaire) OR assessment tools) AND validation) AND psychometric) AND validity) AND reliability) AND emergency handoff) OR emergency handover | 452 |
Scopus | ((KEY (instrument) OR KEY (tool) AND KEY (validation))) AND ((KEY (handoff) OR KEY (handover) AND KEY (emergency) AND KEY (prehospital))) | 0 |
(KEY (instrument) OR KEY (tool) AND KEY (validation) AND KEY (handoff) OR KEY (handover) AND KEY (emergency)) | 1 | |
(KEY (instrument) OR KEY (tool) AND KEY (validation) AND KEY (handoff) OR KEY (handover)) | 7 | |
Cinahl | instrument validation OR assessment tools AND handover OR handoff AND emergency | 40,739 |
Web of Science (WoS) | TS = (instrument validation OR assessment tools) AND TS = (handoff OR handover) AND TS = (emergency) | 42 |
PsycINFO | instrument validation OR assessment tools AND handoff OR handover AND emergency | 2302 |
Tool | Objective | Language | Methodology | Sample | Town/City | Scope | Factors/ Domains | Items | Response Options |
---|---|---|---|---|---|---|---|---|---|
Shared Mental Model index (SMMi) (Sochet, 2018, USA) | To show that greater degree of SMMi can be achieved by using simple checklist-based handover standardization and can enhance other quality outcomes. | English | Retrospective descriptive and comparative cohort study | n = 100 pre = 50 post = 50 | Nurses, doctors, technicians: prehospital and hospital | PICU NICU EC | 1-SMMi 2- Face Validity Assessment 3-Handover and teaming metrics | 5 4 6 | Likert Scale (0 to 7- points) “I don’t know” rated as 0 |
15 | |||||||||
Emergency Medicine Handoff Tool (Alrajhi, 2019, Saudi Arabia) | To identify the core elements essential for an emergency department and to developing standardized handoff tools. | English | Delphi | n = 25 | MS Doctors | EM | 1-Non-clinical patient information 2-Clinical patient information 3-Emergency department course 4-Emergency department status | 3 10 10 9 | Likert scale (1 = rarely required) to (10 = always required) |
32 | |||||||||
Cognitive Load Inventory for Handoff (CLIH) (Young, 2020, USA) | To measure the cognitive load experienced by trainees during patient handovers. | English | Psychometric study—cross-sectional survey | n = 1807 | Residents | In-patient ICU In-patient non-ICU Emergency department Ambulatory Perioperative setting | 1-Intrinsic load 2-Extraenus load 3-Germane load | IL: 5 EL: 7 GM: 4 | Likert scale (0 = strongly disagree) to (10 = strongly agree) |
16 |
Tool | General Recommendation | Content Validity | Construct Validity | Internal Consistency | Cross-Cultural Adaptation | Error and Reliability | Criterion Validity | Hypothesis Testing | Sensitivity | Translation Process |
---|---|---|---|---|---|---|---|---|---|---|
Shared Mental Model index (SMMi) (Sochet, 2018, USA) | Very good | Very good | Doubtful | Doubtful | NA | Doubtful | Doubtful | Adequate | Inadequate | NA |
Emergency Medicine Handoff Tool (Alrajhi, 2019, Saudi Arabia) | Very good | Adequate | Doubtful | Very good | NA | NA | NA | NA | NA | NA |
Cognitive Load Inventory for Handoff (CLIH) (Young, 2020, USA) | Very good | Very good | Very good | Very good | NA | Doubtful | Very good | Very good | Very good | NA |
Publisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations. |
© 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Tortosa-Alted, R.; Martínez-Segura, E.; Berenguer-Poblet, M.; Reverté-Villarroya, S. Handover of Critical Patients in Urgent Care and Emergency Settings: A Systematic Review of Validated Assessment Tools. J. Clin. Med. 2021, 10, 5736. https://doi.org/10.3390/jcm10245736
Tortosa-Alted R, Martínez-Segura E, Berenguer-Poblet M, Reverté-Villarroya S. Handover of Critical Patients in Urgent Care and Emergency Settings: A Systematic Review of Validated Assessment Tools. Journal of Clinical Medicine. 2021; 10(24):5736. https://doi.org/10.3390/jcm10245736
Chicago/Turabian StyleTortosa-Alted, Ruth, Estrella Martínez-Segura, Marta Berenguer-Poblet, and Sílvia Reverté-Villarroya. 2021. "Handover of Critical Patients in Urgent Care and Emergency Settings: A Systematic Review of Validated Assessment Tools" Journal of Clinical Medicine 10, no. 24: 5736. https://doi.org/10.3390/jcm10245736
APA StyleTortosa-Alted, R., Martínez-Segura, E., Berenguer-Poblet, M., & Reverté-Villarroya, S. (2021). Handover of Critical Patients in Urgent Care and Emergency Settings: A Systematic Review of Validated Assessment Tools. Journal of Clinical Medicine, 10(24), 5736. https://doi.org/10.3390/jcm10245736