1. Introduction
Under the backdrop of digital intelligence, innovation activities in manufacturing enterprises increasingly depend on the extraction and analysis of vast amounts of information. In the process of acquiring, integrating, and analyzing information, the top management team, as the core of strategic decision-making within organizations, plays a crucial role. Manufacturing enterprises seeking to enhance innovation efficiency must construct a top management team proficient in maximizing the utilization of information and making strategic decisions that promote innovative outcomes. According to the upper echelons theory, cognitive foundations rooted in demographic attributes and value systems significantly influence decision-making preferences, which, in turn, affect corporate innovation outcomes [
1]. The concept of faultlines emerges as a pivotal construct for assessing top management team characteristics, reflecting the heterogeneity of groupings based on distinct attributes within the team [
2]. As digitalization and intelligent technologies reshape organizational processes, innovation activities increasingly involve cross-departmental, inter-organizational, and even cross-border collaborations. Therefore, it is essential that we fully consider the impact of faultlines on innovation in the context of digital intelligence.
The existing research on the subsequent effects of top management team characteristics has produced relatively rich results, but it often focuses narrowly on a single feature. Based on previous studies of heterogeneity and diversity, Lau and Murnighan [
2] introduced the concept of “faultlines” defined as a virtual dividing line that separates a team into several subgroups based on one or more attribute characteristics. Members with similar characteristics tend to cluster together, increasing the similarity within subgroups while exacerbating the divergence between them [
2,
3]. Earlier heterogeneity and diversity studies often adopted an individual-level perspective. Instead, faultlines consider the interactions of different attributes—they emphasize a combination-based approach [
4]. These combinations, based on shared characteristics, significantly influence the realization of governance effectiveness in top management teams [
5].
In the context of digital intelligence, information has become a strategic resource for manufacturing transformation and upgrading [
6]. From the information-processing perspective, diverse demographic backgrounds allow groups to leverage complementary strengths. Faultline divisions facilitate extensive exchanges of knowledge, experience, and information, aiding top management teams in efficiently integrating this information [
7,
8]. This leads to improved decision-making efficiency and positively impacts corporate innovation [
9,
10,
11]. Notably, task-related faultlines, based on factors such as educational background and tenure, demonstrate this effect particularly clearly, as these elements often directly reflect differences in information-processing capabilities [
7,
8,
12,
13,
14]. Conversely, social identity theory posits that individual executives classify themselves into specific groups and identify with group characteristics. This process fosters internal identity and external bias [
15]. Faultlines can disrupt team unity, reduce information-processing efficiency, and hinder the achievement of efficient innovation decisions [
16,
17]. Relationship-related faultlines, based on factors such as gender and age, exhibit this effect more pronouncedly, as these innate factors are prone to fostering factionalism, further diminishing information-processing efficiency [
18,
19,
20]. Therefore, the impact of top management team faultlines on innovation cannot be generalized and this paper specifically investigates the differing effects of task-related versus relationship-related faultlines. Furthermore, it is notable that the chairperson plays a pivotal role in strategic decision-making, responsible for directing the organization’s strategy and advancing key decisions. The chairperson exerts considerable influence over other executives, often shaping their compliance with strategic directives. Therefore, this study investigates the unique position of the chairperson to examine whether faultlines’ effects on innovation differ based on which subgroup the chairperson belongs to.
Additionally, prior research has demonstrated that characteristics of top management teams significantly influence corporate decision-making preferences [
21]. Given the limited resources available to any company at a given time, senior executives, as representatives of investment decisions, exhibit subjective intentions closely aligned with the company’s investment direction [
22]. From an information-processing perspective in the digital era, these characteristics determine whether top management teams possess long-term investment decision preferences and their ability to accurately evaluate long-term investment projects, thereby affecting corporate innovation performance. Furthermore, executives’ decisions are shaped by decision-making contexts. In the digital age, information is pervasive; companies can efficiently capture competitors’ data while maintaining transparency about their own development status. Discrepancies between expected and actual performance may expose senior executives to pressure from multiple sources. This could prompt them either to increase risk tolerance and invest in high-risk activities such as innovation or to stick to conservative approaches, both of which significantly influence the information-processing dynamics under different faultline characteristics [
23,
24].
The manufacturing sector is marked by active innovation and offers a substantial sample size for study. In the digital era, manufacturers must capitalize on innovation opportunities. This requires top management teams to have strategic foresight and sensitivity while integrating diverse informational resources [
25,
26]. Therefore, this study selects Chinese A-share listed manufacturing companies as research samples. It employs R programming to calculate faultline values and uses fixed-effects models to analyze how different types of top management team faultlines impact corporate innovation performance. Additionally, it investigates the mechanisms through which long-term investment decision preferences and performance expectation gaps influence these outcomes. The study confirms that task-related faultlines, based on educational background, tenure, professional experience, and overseas experience, facilitate efficient information exchange and sharing. These faultlines enhance information-processing quality, stimulate the team’s long-term investment preferences, and lead to improved innovation performance. On the other hand, relationship-related faultlines formed by gender and age hinder information flow, exacerbate intergroup conflicts, prevent achieving long-term investment preferences, and negatively impact innovation performance. When a performance expectation gap exists—i.e., when actual performance falls short of expected performance—executives share a common goal, that is, to reverse unfavorable circumstances. Consequently, they show more focus on long-term investments and innovations, thereby enhancing the positive effects of task-related faultlines while reducing the negative impacts of relationship-related faultlines.
The original contributions of this study are as follows: First, within the digital era, we adopt an information-processing perspective to offer fresh insights into enhancing the effectiveness of top management teams and fostering innovation vitality in manufacturing enterprises. The use of fixed-effects models enables a valuable addition to the existing research by examining how top management team faultlines influence corporate innovation decision-making. Secondly, this study demonstrates the mechanisms through which top management team faultlines impact innovation performance, addressing a previously unexplored ‘black box’. This approach aids in understanding how these faultlines affect innovation decisions through long-term investment preferences from an information-processing perspective. Thirdly, by examining the pivotal role of performance expectation gaps in shaping decision contexts, we analyze, within the digital intelligence context, how senior executives as decision-makers influence innovation performance under favorable versus adverse operating conditions. These findings offer valuable insights for enhancing innovation capabilities within manufacturing enterprises.
The structure of this paper is as follows:
Section 2 formulates research hypotheses based on an extensive literature review, focusing on theoretical analysis and logical explanations of variable relationships.
Section 3 provides detailed descriptions of data sources, variable measurements, and the construction process of the empirical model.
Section 4 presents the analysis results, including robustness tests to validate findings.
Section 5 discusses the study’s conclusions and implications by integrating the existing research with practical insights from enterprises. Finally,
Section 6 succinctly summarizes the core findings and outlines future research directions.
5. Discussion
This study is conducted within the context of digital intelligence, using Chinese A-Share manufacturing listed companies as the research sample. Using R 4.1.0 to measure faultlines and employing a fixed-effects model, this research examines how top management team faultlines impact innovation performance. Additionally, it explores the mediating role of long-term investment decision preferences and the moderating effect of performance expectation gaps within this framework. Given the importance of information-processing capabilities, this study enhances our theoretical understanding of how faultlines influence outcomes in a digital intelligence context. Additionally, it offers practical recommendations for manufacturing companies to build effective top management team structures and improve their innovation capacities.
In this study, the measurement of faultlines is based on the methodology proposed by Van et al. [
36] and implemented using R programming. The approach involves a two-stage clustering process grounded in various attribute characteristics of the top management team. During the first stage, hierarchical clustering combined with pseudo-F statistics is used to determine the optimal number of clusters, comparing cluster numbers ranging from 2 to 4. The number corresponding to the maximum pseudo-F statistic is selected as the optimal cluster count. In the second stage, k-means clustering is applied to identify the grouping scheme based on the determined optimal cluster number. Finally, following the method proposed by Thatcher et al. [
3], the interaction term between faultline strength and faultline distance is calculated to measure faultlines. This approach represents a relatively new development in existing faultline calculations. Unlike many studies that uniformly divide top management teams into two or three groups [
14], this study allows cluster numbers to be flexibly determined based on corporate realities, ranging from two to four groups. This method demonstrates a greater generalizability and better alignment with practical contexts.
This study employs the Hausman test in the empirical analysis to determine the suitability of a fixed-effects model for estimating and validating the proposed hypotheses. The results confirm both H1 and H2: task-related faultlines in top management teams, formed by cognitive differences such as education, tenure, professional background, and overseas experience, have a positive impact on corporate innovation performance. Conversely, relationship-related faultlines based on innate and difficult-to-change factors, such as gender and age, negatively influence innovation performance. These findings remain robust after undergoing propensity score matching (PSM), alternative measures of the dependent variable, and sample size adjustments. Consistent with mainstream conclusions, stronger task-related faultlines under digital intelligence enhance information integration capabilities and foster more efficient collaborative interactions, thereby positively influencing innovation outcomes. In contrast, relationship-related faultlines have an adverse effect. This study provides valuable insights into optimizing top management team composition in the context of digital intelligence. To achieve efficient decision-making, enterprises should adopt techniques such as knowledge management, big data analysis, and artificial intelligence when selecting and optimizing their top management teams. They should prioritize factors representing the team’s knowledge assets, including executives’ education, tenure, professional background, and overseas experience, ensuring that the top management team exhibits a broad distribution across these factors and forms specialized subgroups based on distinct cognitive capabilities to mitigate information-asymmetry-induced decision errors. Additionally, enterprises should strive to minimize faultlines arising from identity-based divisions by consciously balancing gender and age distributions among top management members. When recruiting new executives, enterprises must carefully evaluate how potential hires may impact existing team dynamics.
Additionally, this study supports H3 and H4: the preference for long-term investments mediates the relationship between task-related and relationship-related faultlines within the top management team and corporate innovation performance. Specifically, task-related faultlines within the top management team strengthen the preference for long-term investments, which positively influences innovation performance. Conversely, relationship-related faultlines diminish this preference, resulting in a negative impact on innovation performance. This finding provides manufacturers with a basis for predicting decision-making risks associated with different types of faultlines in the context of digital intelligence. Given the limited corporate resources within a specific timeframe, long-term investments generally provide greater potential for fostering innovation. This underscores the importance of assembling top management teams with diverse qualifications (e.g., education, tenure, professional background, and overseas experience) to improve their ability to anticipate and mitigate decision-making risks. These findings suggest that manufacturing enterprises should prioritize balancing team member characteristics and emphasize executives’ long-term perspectives to maximize the beneficial effects of their preference for long-term investments.
H5a, H5b, H6a, and H6b are supported additionally. Specifically, the gap in performance expectations (as a contextual factor) influences the indirect relationship between top management team task-related faultlines, long-term investment decision preferences, and innovation performance by acting as a positive moderator. Conversely, it negatively moderates this relationship when considering top management team relationship-related faultlines. Enterprises should recognize the impact of performance expectation gaps. To some extent, adversity can act as an incentive; even significant gaps may present favorable opportunities for proactive innovation and transformative change. For organizations with substantial differences in expectations, aligning executives around a shared objective—such as overcoming operational challenges—is crucial in order to fully harness their potential. In adverse conditions, enterprises should prioritize integrating information resources and enhancing mechanisms for information sharing to foster resilience and adaptability.
Finally, considering the differences in decision-making status, this study conducted further tests based on subgroup discrepancies among chairpersons during the clustering process. Previous research often treated the influence of various executives within teams as equivalent; however, in reality, the chairperson, as the highest leader of the enterprise, can directly impact or even determine innovation-related decisions. The findings reveal that, when a chairperson is part of a minority subgroup, both task-related and relationship-related faultlines within the top management team have more significant effects on innovation performance. This suggests that chairmen should avoid unilateral decision-making and refrain from exerting authority to dominate discussions. Instead, they should ensure the active involvement of members from different subgroups in all stages of the decision-making process. In particular, under the context of digital intelligence, enhancing communication channels is crucial in order to ensure decisions are based on thorough discussions among executives. This approach not only improves the scientific nature of decision-making but also fosters a more inclusive and collaborative environment within the organization.
In terms of theoretical implications, considering the context of digital intelligence, this study contributes theoretically by examining faultlines from a combined perspective, moving beyond individual attributes. Through the lens of information integration and processing, the research investigates how task-related and relationship-related faultlines influence innovation performance. This analysis enriches the literature on top management team faultlines, particularly within the manufacturing industry, while deepening our understanding of how such teams shape innovation decisions. Methodologically, the study considers both faultline strength (reflecting within-group homogeneity) and faultline distance (capturing between-group differences), categorizing executive teams into two to four subgroups. This approach introduces a novel analytical dimension to the field. Additionally, as key decision-makers in corporate investment strategies, executives’ subjective preferences significantly influence a company’s strategic direction. Given the resource constraints inherent in any organizational context, the efficiency of information processing becomes critical. By introducing “long-term investment decision preferences” as a mediating variable, this study seeks to unpack the relationship between executive team characteristics and innovation performance. Furthermore, the research evaluates variations in the effects of executives’ preferences for long-term investment decisions and innovation performance under contrasting business conditions—specifically, whether there is a gap in performance expectations.
In practical terms, this study’s findings yield actionable recommendations for manufacturing firms. When assembling or optimizing executive teams, companies should prioritize members’ heterogeneity across diverse dimensions. By fostering effective information integration and communication, organizations can assemble teams that are better aligned to support innovation, maximizing the benefits of faultline advantages while minimizing potential drawbacks. The findings underscore the importance of prioritizing the structural composition in executive team design and improving the information-processing efficiency. Additionally, by enhancing the long-term vision, companies can adopt a broader perspective on strategic decision-making, enabling choices that better align with innovation goals. These insights offer practical relevance for organizations seeking to embed innovative practices into their operations. Moreover, the study’s analysis of performance expectation gaps provides guidance for manufacturing firms in optimizing team structures based on specific contextual factors, such as whether the organization experiences gaps between anticipated and realized performance outcomes. This approach facilitates more efficient resource allocation and innovation-related activities, ultimately supporting firms’ long-term competitiveness and sustainable growth.
6. Conclusions
This study employs a two-stage clustering approach to identify faultline groupings and measures their effects using a fixed-effects model for analysis. The research investigates the mechanisms through which different types of top management team faultlines influence innovation performance by triggering long-term investment decision preferences, as well as how these mechanisms operate under varying decision-making contexts. The findings demonstrate that task-related faultlines have a positive impact on innovation performance, while relationship-related faultlines exert a negative influence. Long-term investment decision preferences serve as the critical mechanism through which faultlines affect innovation performance. Moreover, performance expectation gaps amplify the positive effects of task-related faultlines and mitigate the negative impacts of relationship-related faultlines. Notably, when the chairperson occupies a minority subgroup position, the effects of faultlines become more pronounced.
This study makes theoretical contributions by refining the measurement of faultlines and enriching research on the downstream effects of top management team characteristics. In practical terms, it offers insights for manufacturing enterprises operating under digital intelligence, emphasizing how to fully leverage the proactive roles of top management teams. On one hand, it guides manufacturers to grasp the broader context of digital intelligence when forming or optimizing their executive teams. Specifically, they should consider differences in team members’ attributes across various dimensions, effectively utilizing the advantages of task-related faultlines in information transmission and communication while reasonably avoiding the negative impacts of relationship-related faultlines. This approach can maximize the role of top management teams in driving innovation. On the other hand, the study suggests that manufacturing enterprises should appropriately balance long-term and short-term investments, broaden their perspectives on long-term investment decision-making, and optimize team structures based on whether performance expectation gaps exist within the organization. By leveraging internal resources effectively and conducting more efficient innovative activities, enterprises can achieve better outcomes in their strategic decision-making processes.
This study has several limitations. First, although it examines top management team member characteristics such as gender, age, education, tenure, professional background, and overseas experience—commonly analyzed traits in the existing literature—it does not account for other potential factors that could influence faultline formation, such as kinship relationships and informal relationships among team members. Second, there may be omitted variables in this study, such as leadership styles and organizational culture—these factors could potentially influence the results but were not included in this analysis. Third, the innovation decision-making process of top management teams is inherently complex, suggesting there may be additional mechanisms beyond investment preferences, such as strategic choice pathways, which have not been explored in this research. Fourth, this study employs data from Chinese manufacturing firms; therefore, the generalizability of the findings to other industries or national contexts requires further discussion.
Future research directions include expanding the measurement of faultlines by incorporating more variables, such as kinship relationships, political connections, and informal relationships among team members, in order to conduct a deeper analysis. Second, the potential influence of omitted variables, such as leadership style or organizational culture, on the results can be considered. Third, a further exploration of potential mediating variables could enrich the understanding of how faultlines influence innovation performance. Fourth, future research could also explore evidence from other industries or countries to achieve a more universally applicable result.