1. Introduction
Tourism is a major economic activity and has emerged as one of the most dynamic and rapidly expanding industries globally [
1]. According to the UNWTO, international tourism revenue reached USD 1.481 trillion in 2019, a 2.5% increase from 2018 [
2]. But as a result of the industry’s quick growth, energy consumption and carbon emissions have gone up [
3]. Research indicates that tourism’s contribution to global greenhouse gas emissions is nearly 8% [
4], significantly higher than many other economic sectors, raising concerns about environmental sustainability. This is especially critical in China, which has the biggest domestic tourism market in the world. Therefore, enhancing the tourism carbon efficiency (TCE) [
4,
5] to achieve sustainable development goals has become an urgent practical and research issue. Meanwhile, artificial intelligence (AI) is opening up new possibilities in the tourism sector due to the quick development and expanding use of intelligent automation technology [
6].
As a machine or technology capable of performing tasks that require human intelligence [
7], AI contributes to fostering economic development [
8] and environmental protection [
9], and is becoming a key factor in sustainable development. Given its information-intensive [
10] and experiential nature [
11], the tourism sector is becoming a significant application scenario for AI [
12], including autonomous vehicles, hotel e-concierge services, virtual tour guides, robot chefs, and smart chatbots [
13], as well as projects like China’s Digital Forbidden City, Digital Dunhuang, and Time Machine Europe [
14]. AI has a broad impact on tourism; from a management perspective, it enhances the insights and predictive capabilities of tourism authorities regarding large volumes of information [
15]; from a supply perspective, it optimizes business processes and saves costs [
10]; from a demand perspective, it encourages tourists to reduce high-energy, high-emission travel activities [
10]. As AI’s application in tourism widens, further analysis of its impact on TCE is urgently needed.
Tourism labor productivity, the tourism industry structure, and the tourism technological level can facilitate production in tourism enterprises and reduce their energy consumption and carbon emissions [
16,
17,
18,
19,
20], thereby influencing TCE. Evidence suggests that AI has been shown to replace repetitive tasks [
15], inspire optimal employee performance [
21], and enhance labor productivity in the tourism sector [
15]. Simultaneously, AI improves factor flows [
22], which helps to optimize the structure of the tourism sector [
17]. Furthermore, AI can enhance the tourism technological level by optimizing resource allocation [
11] and improving energy efficiency [
23]. Thus, enhancing tourism’s labor productivity and optimizing the tourism industry structure and tourism technological level are crucial for AI to promote TCE.
Three major categories can be used to group the existing research that is pertinent to this subject. The first group encompasses studies focusing on AI. AI has sparked a new wave of industrial, technological, and societal transformations, drawing considerable attention from the academic community. The effects of AI on labor structure [
24], productivity [
25], and economic growth [
8] are becoming more and more prominent in the literature that is currently available. As environmental issues become deeply ingrained in societal consciousness, some scholars have begun to explore the pathways through which AI contributes to low-carbon development. Research has revealed that AI exhibits significant emission reduction effects [
26], and its theoretical positioning as a key driver of sustainable economic growth has received empirical support [
22,
26]. The second category involves research on TCE. Existing studies generally agree that TCE serves as a critical indicator of sustainable tourism development [
27]. Extensive research has been conducted on the conceptual connotations, measurement methodologies, and influencing factors of TCE [
4,
5,
27,
28,
29]. It is widely acknowledged that factors such as urbanization, environmental regulations, industrial structure, tourism agglomeration, tourism scale, openness, and technological innovation impact TCE [
1,
4,
5], providing a solid theoretical foundation for this study. However, no research has thus far integrated AI and TCE into a unified analytical framework. This academic gap provides the impetus and direction for the current research. Studies on AI in the hotel and tourism industries make up the third category. Research indicates that AI has transformed the hospitality and tourism industry [
14,
30], acting as a catalyst [
6,
12]. AI reduces operational costs [
14], enhances demand forecasting capabilities [
31], and improves marketing and economic performance [
7,
32,
33]. Furthermore, AI influences tourist perceptions [
34], satisfaction [
35], experiences [
19,
36], and pro-environmental behavior [
37]. Studies have also demonstrated the impact of AI on tourism professionals, such as hotel employees [
38] and tour guides [
15]. Concurrently, other academics have looked at how AI might affect sustainable tourism development [
10,
12], suggesting that AI offers numerous potential solutions to sustainability challenges in tourism [
13]. Overall, the focus of the literature currently available on AI in the hotel and tourism industry is gradually shifting from purely economic effects to sustainable development that balances economic and environmental outcomes [
39], but it primarily relies on theoretical explanations [
13,
39], lacking empirical validation. In summary, this study endeavors to integrate AI and TCE into a unified analytical framework, conducting comprehensive theoretical analyses and rigorous empirical tests to fill the aforementioned academic gap.
There are four main research questions that this study focuses on: (1) What kind of effect does AI have on TCE? (2) Through what mechanisms does AI influence TCE? (3) Does AI’s effect on TCE exhibit heterogeneity? (4) Does AI demonstrate spatial spillover effects on TCE? Utilizing provincial-level panel data (2000–2022) from China, this research employs the fixed effects panel model, mediation effect model, and spatial Durbin model to analyze the AI-TCE link based on the Environmental Kuznets Curve (EKC) theory. Our findings reveal that AI positively enhances TCE. The empirical results demonstrate that AI promotes TCE through three key mediating channels: the improvements in tourism labor productivity, the rationalization of the tourism industry structure, and advancements in tourism technology. Furthermore, our analysis identifies significant heterogeneity in AI’s effects across different geographical regions and varying levels of tourism resource endowments. Notably, we document positive spatial spillover effects, indicating that AI development in one region contributes to TCE not only locally but also in adjacent areas. The results offer robust empirical support and policy implications for tourism enterprises and local governments seeking to implement AI-driven sustainable development strategies, contributing new insights to the literature on sustainable tourism pathways.
This study introduces four innovations. Firstly, it integrates AI and TCE within a unified analytical framework, examining AI as a determinant of TCE to enrich the existing literature. Secondly, drawing on EKC theory, it elucidates the mechanistic pathways—improvements in tourism labor productivity, optimization of tourism industry structure, and advancements in tourism technology—through which AI influences TCE, revealing novel avenues for AI-driven sustainable tourism development. Thirdly, it elucidates the heterogeneous effects of AI on TCE from regional and tourism resource endowment perspectives, offering policy recommendations for differentiated government interventions and fostering intelligent transformation in tourism. Finally, it examines how AI affects TCE spatially from the standpoint of spatial correlation, highlighting the need for coordinated regional development strategies in tourism.
This paper’s remaining sections are organized as follows: The materials and methods are described in
Section 2. The results and discussion are shown in
Section 3. The conclusions and implications are presented in
Section 4.
4. Conclusions and Implications
4.1. Conclusions
This paper draws on the EKC theory, using panel data from 2000–2022 across 30 Chinese provinces, to develop and test AI’s influence on TCE and the mechanisms involved. The empirical findings indicate that AI has markedly enhanced TCE, with their validity retained following rigorous robustness tests. Moreover, improving tourism labor productivity, rationalizing the tourism industry structure, and enhancing the tourism technology level are three channels through which AI influences TCE. Additionally, AI is particularly effective in boosting TCE in eastern regions and areas with deficient tourism resource endowments. Furthermore, AI showed significant spatial spillover effects, significantly promoting TCE in both local and surrounding areas.
4.2. Implications
The findings yield significant managerial implications for tourism policymakers and practitioners. Our benchmark regression analysis robustly demonstrates AI’s substantial enhancement of TCE, underscoring its transformative potential in advancing sustainable tourism development. This empirical insight suggests that tourism authorities should strategically integrate AI development into sectoral policy frameworks to systematically promote smart tourism initiatives. Concurrently, tourism operators should be incentivized to adopt AI technologies for operational efficiency improvements, thereby reducing energy consumption and carbon emissions. Collectively, these measures provide actionable pathways for the tourism sector to contribute substantively to China’s broader carbon mitigation goals through subsystem-level emission reductions.
Secondly, the identification of tourism labor productivity improvements, tourism industry structure rationalization, and tourism technology advancements as key transmission mechanisms not only delineates concrete domains for managerial intervention but also validates the practical applicability of EKC theory in tourism contexts. To maximize AI’s potential in boosting TCE, policymakers should cultivate an enabling environment through (1) investing in AI-oriented education and training programs for tourism workforce development, (2) facilitating factor mobility and promoting structural rationalization of the tourism sector, and (3) propelling intelligent transformation in tourism to accelerate technological upgrading and energy efficiency gains.
Furthermore, the results of the heterogeneity study show significant disparities in AI’s impact on TCE, with particularly pronounced effects observed in eastern China and resource-constrained regions. These findings suggest that policymakers should adopt differentiated smart tourism strategies tailored to regional contexts. For instance, in economically prosperous eastern regions and areas with insufficient tourism resources, policymakers may choose to prioritize investments in AI technologies to maximize their benefits in enhancing TCE. In contrast, in regions where AI’s impact is less discernible, policymakers may allocate more attention to AI-related sustainable tourism initiatives, such as the continued promotion of intelligent low-carbon technologies in tourism, to establish foundational capabilities for future smart tourism development.
Finally, the notable positive spatial spillover effect of AI on TCE underscores the significance of regional cooperation and synergy in the sustainable development of tourism. Consequently, it is imperative to further strengthen inter-regional collaboration in smart technology and the integrated development of the tourism industry. For instance, policymakers should take the lead in establishing cross-regional tourism development alliances to foster a conducive environment for the integrated development of “artificial intelligence + tourism”. Tourism enterprises should promote networked cross-regional cooperation within the tourism industry value chain, thereby enhancing the spatial spillover level of AI on TCE.
4.3. Limitations
The study admits its limits despite its contributions. Primarily, owing to data constraints, the empirical analysis is restricted to provincial-level data in China, which curtails its broader applicability. As data accessibility enhances in the future, it is advisable for subsequent studies to delve into more granular datasets or international contexts. Secondly, anchored in the EKC theory, this paper solely examines three transmission mechanisms. Hence, forthcoming research endeavors may identify additional, potentially more efficacious mechanisms that merit investigation, such as alterations in tourist behavior, AI-powered emission monitoring, or the augmentation of energy efficiency via smart infrastructure.