Evaluation of M-Payment Technology and Sectoral System Innovation—A Comparative Study of UK and Indian Models

Webb, Heather; Liu, Shubo; Yan, Min-Ren

doi:10.3390/electronics8111282

Open AccessArticle

Evaluation of M-Payment Technology and Sectoral System Innovation—A Comparative Study of UK and Indian Models

by

Heather Webb

^1,†

,

Shubo Liu

^2,† and

Min-Ren Yan

^3,*

¹

Higher Colleges of Technology, Dubai Men’s College, Dubai 00000, UAE

²

Business School, Central University of Finance and Economics, Beijing 102200, China

³

College of Business, Chinese Culture University, Taipei 11114, Taiwan

^*

Author to whom correspondence should be addressed.

^†

The first two authors contribute equally to this project, they are co-first author.

Electronics 2019, 8(11), 1282; https://doi.org/10.3390/electronics8111282

Submission received: 8 September 2019 / Revised: 8 October 2019 / Accepted: 30 October 2019 / Published: 4 November 2019

(This article belongs to the Special Issue Electronics and Dynamic Open Innovation)

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Abstract

The paper constructs a sectoral system of innovation model specifically for the mobile payments (m-payments) sector. Both the UK and Indian sectoral system of innovation were studied in regards of the actors involved in providing the m-payment service with an emphasis on emergent business models. We integrated open innovation and Ogle’s ideas into our model and demonstrated the importance of active agency in shaping innovation systems, for example in leveraging existing social networks. The research draws upon original interviews with companies and regulators in both India and the UK. Our overall conclusion is that the m-payments sectoral system of innovation in India is more customer-oriented and far-reaching as compared to the practices in UK. It concludes that no matter the context, the importance of integrating firms’ activity into integrated service systems in demand-driven innovation is key for success.

Keywords: sectoral system of innovation; mobile payments; India; active agency; business model; open innovation

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MDPI and ACS Style

Webb, H.; Liu, S.; Yan, M.-R. Evaluation of M-Payment Technology and Sectoral System Innovation—A Comparative Study of UK and Indian Models. Electronics 2019, 8, 1282. https://doi.org/10.3390/electronics8111282

AMA Style

Webb H, Liu S, Yan M-R. Evaluation of M-Payment Technology and Sectoral System Innovation—A Comparative Study of UK and Indian Models. Electronics. 2019; 8(11):1282. https://doi.org/10.3390/electronics8111282

Chicago/Turabian Style

Webb, Heather, Shubo Liu, and Min-Ren Yan. 2019. "Evaluation of M-Payment Technology and Sectoral System Innovation—A Comparative Study of UK and Indian Models" Electronics 8, no. 11: 1282. https://doi.org/10.3390/electronics8111282

APA Style

Webb, H., Liu, S., & Yan, M.-R. (2019). Evaluation of M-Payment Technology and Sectoral System Innovation—A Comparative Study of UK and Indian Models. Electronics, 8(11), 1282. https://doi.org/10.3390/electronics8111282

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Evaluation of M-Payment Technology and Sectoral System Innovation—A Comparative Study of UK and Indian Models

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