2. Literature Review
Modern business is continually evolving due to new challenges and threats linked to the broader business climate, such as economic and political uncertainty, high competition in business, rapid technological advances, new migration problems, ageing as a social phenomenon, strong environmental concerns and ethical issues. CSR, therefore, forms an important area of concern to companies in order to remain competitive and relevant in the industry (
Grubor et al. 2020).
CSR impact on the performance of companies depends on their size, regardless of their investment motive. CSR consequences are almost immediate in small businesses due to the shortened time between decision making and investment decisions. To determine the relationship between CSR investment decisions (
Williams 2020) sampled 50 U.S.-based SME firms in the manufacturing sector. This study used stakeholder and social capital theories to construct a theoretical framework with a particular focus on social and environmental CSR. Findings revealed more significant effects of CSR on the financial performance of SMEs offering services than those dealing with manufacturing. Further, a significant negative association established between combined social and environmental CSR activities and financial performance. It is therefore paramount for the United States of America (USA) SMEs to consider focusing on financial performance or promoting firm value when adopting CSR investment decisions that are beneficial to the company and society at large.
In a similar study, (
Su et al. 2020) investigated the effect of differential CSR dimensions on corporate financial performance (CFP) across sectors in 568 Chinese publicly traded firms from 2008–2017. Findings from the study showed that the bulk of the CSR environment has adverse effects on financial performance in capital-intensive manufacturing industries. Besides, the impact of Human Resource expenditure on CFP has a negative influence in the tertiary sector and resource-intensive manufacturing corporations. CSR investment, therefore, has a positive effect in resource-intensive industries and other secondary industries (mining, construction and utilities). Generally, many people think that firms earn more benefits by investing in business and financial stakeholders.
A study by (
Berkman et al. 2020) showed that during the Global Financial Crisis (GFC) US firms with high levels of ratings in corporate social responsibility matters increased in value relative to firms with low CSR ratings. These raised questions about the internal and external validity of the inferences in their study. Conflicting results were established for a similar sample of US stocks, concluding that there was no evidence to support the fact that high CSR firms outperformed low CSR firms during the GFC when we used a calendar-time portfolio study that monitors the industry or used value-weighted portfolios. Generally, it was reported that the global financial and economic crisis had contributed much harm to public trust in institutions. The financial crisis underscored the prominence of faith for well-functioning markets and monetarist stability, but dialogues on the role of trust and, more generally, social capital in economic life are not new.
During the great recession, studies conducted by (
Chintrakarn et al. 2020) on the independence of the board on CSR investments, independent directors were found to have an unfavourable view on CSR during the crisis. Studies have established that healthy board independence has the capability of leading a reduction in CSR activities. Increasing the board’s independence, therefore has a significant decrease in CSR activities of an enterprise. Several managers tend to over-invest in CSR activities during the crisis as compared to other times, which is not suitable for corporations. Investing in CSR activities during crisis time is motivated by managerial risk preference. CSR can therefore reduce a firm’s financial and performance risks substantially during crisis times, thereby strongly confirming risk mitigation.
In examining the role of capital structure as a mediating variable on CSR, stakeholders’ interest and financial performance, it has been established that CSR and stakeholder interest have both a direct and indirect impact on financial performance. These imply that firms screen out uncertain situations while making capital structure decisions and pursuing CSR-related activities. Evidence reveals the mediating effect of a capital structure in the relationship (
Hunjra et al. 2020).
Much of the recent literature has tried to explore the relationship between corporate performance and corporate social responsibility (CSR) initiatives. They are using ROA, ROE and non-financial as constructs of financial performance. A positive relationship was established between CSR initiatives with financial and non-financial indicators. Findings also revealed that customers’ brand trust, customers’ brand loyalty, customer’s perception of quality, and customer satisfaction is positively correlated with non-financial corporate performance. Similar findings were reported in related studies conducted in Bangladesh, Pakistan and Lebanon. (
Prieto et al. 2020) in their Ecuadorian study on banks perceived that banks as socially responsible entities invest resources in CSR events as a corporate governance policy to upsurge their financial and non-financial performance.
Research by (
Wu et al. 2020) explored the impact of CSR and financial distress on corporate financial performance (CFP). A total of 1445 companies were selected from listed Chinese companies in the manufacturing industry. The study used a regression model, and the findings established that CSR has a significant positive impact on CFP, and the association is more noticeable for firms that are more unwavering. Additionally, it was confirmed that the relationship between CSR and CFP is also more robust in state-owned enterprises (SOEs).
Effectiveness of CSR disclosures in protecting corporate reputation is also an essential phenomenon of concern to researchers. Supported by the legitimacy theory, firms can signal their legitimacy via non-financial disclosure after the adverse effects of financial restatements. A study by (
Zhang et al. 2020) supports the legitimacy theory which shows that restating firms make significant improvements to overall CSR disclosure eminence by fluctuating their reports to a more conservative tone, swelling readability and report length, even though they intentionally disclose less forward-thinking and sustainability-related content. Such improvements, therefore, are more pronounced in restating firms with prior low-quality CSR disclosure, yet CSR disclosure changes after restatements do not additionally improve analyst forecast accurateness. Matched with nondisclosures, restating firms with exposures in CSR suffer significant smaller losses in firm value. Overall, evidence has it that consistent CSR reporting alleviates reputational damage and plays an insurance-like or value protection role during crisis periods (
Bastič et al. 2020).
The notion of CSR and financial performance has gained prominence in both public and private corporations. It has been an exciting area that has a direct influence on the financial soundness of companies. In their study, (
Hashim et al. 2019) examined the relationship between corporate social responsibility and financial performance in the Association of Southeast Asian Nations (ASEAN), which is a regional intergovernmental organisation encompassing ten countries based in Southeast Asia. The ASEAN promotes intergovernmental cooperation and expedites economic, military, security, political, educational and socio-cultural integration among its members. Among the tenets of CSR were included community, corporate governance, employee relations and the environment. Meanwhile, financial performance is obtained by scrutinising the organisation’s ROA. The study helped build empirical evidence on the possible relationship between CSR and Financial Performance.
A study on the effect of the relationship between CSR performance and firms’ financial performance (
Kim et al. 2019) selected a sample of 5040 large US companies. The main focus was to establish the relationship between CSR performance and firms’ financial performance. The study focused on verifying if firms had an assurance to benefit from CSR performance services. Theory suggests in instances where companies value firms using credible information, they then apply a lower discount. Findings revealed that CSR performance is positively associated with the financial performance of the firm. It is believed that CSR assurance services have a significant association with the financial performance of companies, denoting that firms having their CSR accounts assured by external experts experience much more incredible financial performance than firms deprived of such assurance services.
Corporate Social Responsibility is a valuable resource of value chain capabilities. It influences Customer Satisfaction, as well as Financial Performance. CSR demands the practice of social and environmental undertakings. These undertakings mainly concentrate on cultivating the relationships of a firm with its stakeholders, which comprises of shareholders, charitable and community organisations, employees, suppliers, customers and the environment.
Grounded on the traditional value chain model by Porter of the mid-1980s, research in the US and Asia Pacific on the aviation industry analysed the markets, and the findings from this research highlighted the prominence of cultivating and promoting CSR culture and governance to influence the performance of CSR positively. Enticements for managers to invest in CSR in the quest for sustainable performance is an important aspect that cannot be left out. There is a vital requisite for sustainable firm performance in the current environment, but this can only be accomplished where the approach is implanted in the fundamental business by CSR leaders who can apply the models of value creation through a robust CSR culture. Firms achieve sustainable performance, and eventually financial performance through the identification of value chain proficiencies such as CSRL and CSRC (
Phillips et al. 2019).
Akben-Selcuk (
2019) conducted a study in Turkey to reconnoitre the impact of CSR rendezvous on firm financial performance in a developing country. The focus was to investigate the controlling role of rights concentration in the CSR relationship and financial performance. The study involved non-financial public companies listed in Borsa Istanbul market between 2014 and 2018. Findings revealed a positive connection with financial performance. Ownership concentration played a negative moderating effect on the financial performance of companies even when endogeneity is controlled for.
A closely related study was conducted for the Egyptian stock market using panel data for 2014 to 2017. The purpose of the conducted research was to analyse the role of capital structure and its influence in CSR activities on the firm value. Seventeen companies were used for the study to establish the effect of financial leverage on the firm value with findings demonstrating that financial leverage had a significant influence on the corporate value of the firm. The results of the investigation established a significant effect of financial force on corporate value. Adopting CSR activities does not affect the corporate values, meaning that there is a lack of awareness of investors about the prominence of applying CSR activities in Egypt (
Tarek 2019).
Many scholars have focused their studies on CSR and corporate financial performance, thus shedding light on the role of CSR in promoting the financial performance of a company. The authors recalculate ESG performance starting from economical, environmental, governance and social points of view. In a study by (
Salvi et al. 2019) they used a Generalised Method of Moments approach (GMM) to tackle the extensively dubious indigeneity issues arising in their databases concerning CSR and CFP. The results aced a positive relationship between CSR, as measured in a tailored manner in this study, and corporate financial performance. Contributions from researchers have recognised the significance of the Board of Directors as an internal corporate governance mechanism which is seen as a control mechanism that plays a significant role.
According to studies, the effectiveness of CSR depends on several factors. The board size the independence of its members, the presence of specialised committees, especially the audit committee, gender diversity and board meetings.
Memon et al. (
2019) in their study aimed to explore the impact of Corporate Social Responsibility Reporting Index CSRRI on the financial performance of banks. Bank Performance was measured using ROA, EPS and PAT. Trend analysis used panel data for the years 2004 to 2017. CSRRI and bank size were the independent variables. Findings from a regression model revealed that the slope coefficient of intercept and CSRRI were positive except bank size, which is harmful in three models.
The research findings of the current study have shown that CSR reporting might provide welfare for both banks. Developed econometric models suggest that socially responsible banks can attract not only large numbers of customers, but also increase profitability. Inconsistent findings of CSR relationship with financial performance established by (
Rao and Dhar 2019) is due to the complexity of the connection between two variables. The convolution of relationship stems from the nature of CSR, which is inseparable from its environment. This nature of association brings unfavourable impact on empirical research. The conclusion obtained from empirical evidence of such association will be exceedingly contextual and lack generality. It is, therefore, imperative that country characteristics govern the affinity of CSR practices, which influences the strength of the CSR relationship with firm value. The selection of CSR forms and measurements to be made is part of a company’s strategy to achieve legitimacy.
Obtaining empirical evidence about CSR, credit interest, and bank size on financial performance is very paramount. These prompted a study by (
Bangun 2019) the effect of CSR, bank size and credit interest, on the financial performance of listed banks in the Indonesian Stock Exchange for the years 2015–2017. The study established that credit interest and corporate social responsibility had no significant influence on financial performance, while bank size had a significant positive effect on financial performance.
Dividend policy is also considered as one of the critical elements of CSR. Whether to pay dividends or not to stakeholders depends on the management view on the role played by CSR on financial performance. Several scholars have argued that payment of the dividend is essential, as it sends positive shock waves or shareholder. Shareholders always feel that companies that pay a premium are doing well financially. Companies that do not pay dividends are ever seen as worst-performing.
Ullah and Bagh (
2019), in their study, said that dividend policy was one of the most significant areas of research in corporate finance due to the consequence it has to all company stakeholders. Dividend policy is affected by many factors like Leverage, Profitability, Business Risk, Liquidity, Growth Opportunities and other micro and macro economy variables. Studying the Pakistanian Stock Exchange for the period 2011 to 2016, it was established that the profitability of the firm, leverage and liquidity are positively and significantly related to dividend payout. Further, it is claimed that increasing the profitability, liquidity and leverage of the firm ultimately increases dividend payment to the shareholder. Therefore, for the board of directors to consider increasing dividend payment to shareholders, they should carefully consider profitability, leverage, liquidity, growth opportunity and business risk.
To investigate the role of peer pressure on banks’ CSR activities and the long-term impacts of their CSR spending on financial performance, (
Malik et al. 2019) found that the bank’s CSR expenditure increases significantly with that of its peer-banks. They, however, established that there is no association between a banks CSR expenditure and that of non-peer groups. Spending on CSR is compelled by tax incentive.
In another study on the Korean exchange market, (
Cho et al. 2019) analysed whether a corporate social responsibility (CSR) has a systematic relationship with the financial performance and corporate financial performance. This study was conducted using 191 listed firms. The Korea Economic Justice Institute (KEJI) 2015 index was used to measure CSR performance. The firm value and profitability were used to measure corporate financial performance. Return on assets and Tobin’s Q were used as proxies for profitability and firm value, respectively. Using regression and correlation, the results from the study ratify that CSR performance has a partial positive correlation with firm value and profitability. These results are partly in tandem with findings from previous studies reporting, which established a positive correlation between CSR and the financial performance of the Korean firms’ using KEJI index before 2011. Between the variables under review, i.e., CSR performance and profitability, social contribution yielded a positive correlation. Correlation analysis between CSR performance and indicators of financial performance publicised a positive association between corporate soundness and social contribution and the growth rate of total assets. Both corporate resilience and social assistance showed a positive correlation with Tobin’s Q, the measure of corporate value.
According to (
Rao and Dhar 2019), inconsistent results of CSR relationship and financial performance is brought about by the intricacy of the relationship between two variables. The relationship stems from the inseparability of CSR from its environment, which has an unfavourable impact on research. This research study proposed variables which contribute to the complexity of CSR and firms financial performance. The variables include country characteristics, as well as forms and dimensions. Country characteristics define the tendency of CSR practices, which finally influence the strength of CSR relationship with financial performance. The selection of CSR forms and measurements to be made is part of a company’s strategy to achieve legitimacy.
According to (
Gangi et al. 2019), Corporate social responsibility is a practice of amassing knowledge and experience. In their paper, they aimed to find out how CSR knowledge affects the financial performance of the European banking industry using panel data from 72 European banks between 2009 to 2015. Using a two-stage Heckman model and fixed effects regression analysis findings revealed that the concept of absorptive knowledge capacity and the internal CSR of banks positively affects citizenship performance. Reputational effect of CSR and citizen performance are positive predictors of banks’ financial performances. Accrued internal CSR knowledge is a very significant factor in implementing effective CSR programs for external stakeholders. CSR engagement in external initiatives improves the competitiveness of the bank because of the relationship between citizenship performance, and reputation is positive.
Gangi et al. (
2019) conducted a study in the European banking industry to investigate whether and how CSR knowledge affects financial performance. Seventy-two banks from 20 European countries were involved in the study for a period of seven years 2009 to 2015. Twofold research findings emanated from this research. First, consistent with the concept of absorptive knowledge capacity, the internal CSR of banks positively affects citizenship performance. Second, citizenship performance is a positive predictor of a bank’s financial performance in line with the reputational effect of CSR. From a knowledge-based perspective, accrued internal CSR knowledge plays a crucial role in executing operative CSR programs for stakeholders outside the company.
Additionally, this study demonstrates how CSR participation in external initiatives will boost the competitiveness of the bank due to the relationship between the success of citizenship and the positive image of the bank. The management of CSR initiatives may favour the sharing of knowledge and the creation of trust affiliations among internal and external stakeholders of the banks. CSR awareness contributes to stretched value creation for the bank as well as society. The CSR knowledge management perspective offers new acumens into business models sustainability of banks, thus contributing to the debate of modes of governance and their effects of CSR. Besides, the CSR perspective proposes additional opportunities for addressing the defies associated with sharing tacit knowledge within and outside of organisations.
Effective management of CSR activities favours knowledge sharing and creation of trust relationships among internal and external shareholders. The knowledge of CSR contributes to expanded value creation for the back, as well as the society which gives insights into the sustainability of the banks’ business model. CSR perspective offers superfluous opportunities for addressing the challenges associated with sharing tacit knowledge within and outside of organisations.
Studies have given considerable attention to establishing the impact of proactive corporate social responsibility on the financial performance of the firm. Grounded in the knowledge-based view (
Sinthupundaja et al. 2019) (KBV), examined the significance of the causal combinations of knowledge-acquisition conditions on supporting the engagement of proactive CSR which is a complex precursor of the financial performance of a firm. Results indicate that neglecting any of internal capabilities and forms of external cooperation condition could lead to the low financial performance of the firm. Both internal capabilities and forms of external cooperation, therefore are very vital as they simultaneously support the engagement of proactive CSR.
Corporations practising CSR always benefit from increased stability compared to other index performance criteria (
Fides 2018). To study the citizen perception of CSR activities on the performance of financial institutions in Bangladesh, (
Mamun 2018) analysed 27 CSR activities in five major areas, (education, health, infrastructural, public awareness and socio-cultural). Citizens very clearly indicated that the health sector activities, infrastructural development and social awareness campaigns for CSR are more societal than profit-oriented. On the other hand, education-related activities to them are, to some extent, societal than profit-driven. Nevertheless, the socio-cultural events they perceive to be more profit-driven than societal. Overall, the citizens’ view regarding these CSR activities are not purely societal, but more societal than profit-oriented.
In their study, (
Timbate and Park 2018) examined 500 US companies to establish the relationship between socially responsible firms and firms not embracing CSR, to maintain their financial reporting quality. Findings revealed that socially liable firms are less likely to manage their earnings. Firstly the researcher tried to establish whether firms with practical CSR activities were performing better than those who are not embracing CSR. Secondly was to confirm if the Market rewards companies are behaving responsibly to maintain their financial reporting quality. The study failed to demonstrate significant relationships between investors’ perceptions of earning and CSR. The perception making is measured by earnings response coefficient and stock returns. The findings from the study inferred that CSR activities are motivated by managers’ ethical incentives to serve the interests of stakeholders.
According to (
Henriques and Sadorsky 2018), there is an emergent movement which has seen both individual investors and large institutions dissociate from oil companies and fossil fuel producers in general. This paper reconnoitres the inferences of doing so, by matching three portfolios: the first being a portfolio which includes fossil fuel producing companies and utilities, and secondly, a portfolio that swaps fossil fuel-generating companies and utilities with clean energy companies, and thirdly, a portfolio without fossil fuel producing companies, utilities, or pure energy companies. The findings revealed that portfolios divesting from fossil fuels and utilities and invest in clean energy outshine those with fossil fuels and utilities. We also found that risk-averse investors would be willing to pay a fee to make this switch, even when trading costs are included.
Given the modern unclear relational effect amid corporate financial performance and corporate social performance and the potentially myopic behaviour of managers, (
Ruggiero and Cupertino 2018) have contributed immensely towards a better understanding of the association between corporate financial performance and corporate social performance. The study analysed the role of innovation activities as a mediator between corporate financial performance and corporate social performance. This study focused on the firms’ financial resources, innovation initiatives, and social and environmental performance. Results from the research demonstrate that innovation is a critical factor in the relationship between CFP and CSP. It empowers organisations to react to new social, economic and environmental factors faster and better than non-innovative organisations. Therefore, investment of financial resources in innovation initiatives is a significant lever to pursue to increase CSP.
A research was conducted to analyse the role of corporate strategy moderation in the influence of CSR performance on corporate financial performance. In the study, company strategy was measured by Product Differentiation, CSR was measured using the Global Reporting Association (GRI) index, while Return on Assets (ROA) was used to measure the financial performance. The research sampled listed mining companies in the Indonesia Stock Exchange (BEI) for the period 2016–2017. The study findings from established that performance of CSR does not show any significant influence to the company’s financial performance and the use of the company’s strategy as a moderator variable indicates that the company’s strategy variable turns out to moderate significantly on the impact of CSR performance on the financial performance of the company (
Santoso 2018). In a closely related study, (
Bollazzi and Risalvato 2018) conducted a study on the newly listed companies on the Italian Stock Exchange. The purpose of the scholarly work was to find out the importance of the Corporate Social Responsibility factor on the ROA for the period 2009 to 2015. The findings revealed that not all elements contribute to the improvement of performance in the newly listed companies, but it seems to have a greater ROA only the companies that take on responsibilities from an environmental perspective.
Debates on the role of CSR as a risk-reducing factor to the shareholders has gained prominence among scholars. In accordance to this studies shifted attention in testing the following; the purview specific CSR portfolios present pricing inconsistencies that could be captured by the introduction of risk factors accounting for exposition to stakeholder risk; secondly, this risk source is priced in the cross-section of stock returns. Due to these, we restrained in disentangling the contributions of different CSR realms in generating the pricing incongruities. Our findings show the presence of pricing variances related to CSR, the variant in numbers across all the territories under analysis. Specific CSR risk factors are thus not able to capture all pricing anomalies as they shrink their absolute value. Additionally, results from the study established that stakeholder risk is priced in the cross-section of returns and that such additional risk source presents different premiums for each domain (
Becchetti et al. 2018).
The connection concerning CSR and corporate financial performance has been a subject of extensive empirical enquiry. The body of evidence has accumulated about the nature of the relationship as equivocal. A universally identified motive for the diverse and incongruous results is measurement issues relating to both notions of interest. Findings from several studies have shown that CSR operationalisations in empirical literature range from multidimensional to one-dimensional and that CSR measurement approaches include reputation indices, content analyses, questionnaire-based surveys and one-dimensional measures. In contrast, CFP measurement approaches include accounting-based measures, market-based measures and combined measures. Lastly, that CSR measurement approach is without shortcomings. In addition to method-specific downsides, two glitches inherent in most practices are researcher partiality and selection bias that might stimulate the nature of the CSR–CFP relationship detected in the empirical literature (
Galant and Cadez 2017).
Yang and Baasandorj (
2017) analyse the influence of CSR toward the financial performance of low-cost (LCC) and full-service air carriers (FSC). Using a fixed-effect model of panel data, they analysed data for the period between 2006 to 2015. In their findings, the research established that FSCs increase financial performance via environmental and social CSR activities compared to LCCs via increased firm size and environmental CSR activities. Besides, the study demonstrated that Firm age significant but negatively influences LCCs, whereas leverage shows significant mixed influence toward FSCs. CSR increases current and expected financial performances for FSCs and LCCs, respectively. FSCs and LCCs, with further environmental participation, could increase CSR scores and enhance financial performance.
Currently, there has been a developing demand for companies to strengthen their corporate social responsibility. It has become the obligation of syndicates to offer CSR activities of giving back to the society in which they operate and make huge profits. The unfortunate being that there is a wide gap in awareness between companies from developed countries and those nations that are developing.
Entities from developed countries have higher CSR levels of awareness. Besides, they do not face any exertion in disclosing their CSR activities relative to the companies in developing countries. It is also vital to ascertain if the level of CSR disclosure influences the performance of the company in terms of its return on asset (ROA) and firm value (Tobin’s Q). (
Bt Abdul Wahab et al. 2017) developed a CSR disclosure index which he used to determine if the company’s performance is related to its contribution to the society. They established positive, negative and insignificant results between CSR activities on the company performance.
Sustainable growth can be a source of firm success and that CSR is a crucial tool for sustainable development. Scholars always ask a question on whether firms should capitalise on CSR without having assurance in the effects and methods of CSR. The study used R & D, CSR motivation and technology commercialisation as core competencies that enrich corporate performance through CSR from a normative stakeholder’s perspective. Strategic management factors, along with CSR motivations, may influence strategic and traditional CSR (
Oh et al. 2017).
Similarly, passive involvement in CSR activities does not have any influence on tax avoidance. The scholars in their study established that asset turnover, the labour-to-equipment ratio, the net income-to-equity ratio the noncurrent liabilities ratio, and all have a positive and significant influence on corporate tax avoidance. The study established that there can be some voluntary method to reduce corporate tax avoidance in firms, and one of the most effective ways is by encouraging firms to engage in CSR activities.
Matuszak and Różańska (
2017) conducted a twofold study. First was to investigate the trends of corporate CSR reporting and FP in Polish commercial banks. Secondly, this study examined the impact bank CSR disclosure on their financial performance using ROA, ROE and NIM. Annual financial reports were used for the years 2008 through to 2015 using a trend analysis for eight years. Two significant findings emanated from the study. CSR disclosures had a positive association with the ROA and ROE as measures of profitability. An inverse relationship was established between CSR and NIM. Besides, the study confirmed that banks’ CSR activities are not the dominant predictor of their profitability as compared with other control variables. The above research contributed immensely to the understanding of the relationship between disclosures in CSR and financial performance.
Researches in CSR and its influence on the financial performance of banks has heightened social and environmental concerns of the civil society which has compelled present-day managers to deviate away from the traditional viewpoints of business strategising that merely focuses on shareholder wealth maximisation. Whereas they are primarily tasked with ensuring sound returns on capital and long term economic growth of the firm, the demands of broader society to be socially and environmentally accountable are wielding enormous pressure on them which cannot be ignored. Several scholars have argued that trying to placate the contradictory stakeholder prospects can cause a dent in a firm’s financial performance. These, however, do not mean that the whole concept of CSR has to be left out for companies to maximise shareholder profit. It is therefore established that some companies have been found to create added value to the stakeholders’ wealth maximisation by incorporating responsible economic, environmental and social behaviour into organisations’ strategies. Their pre-emptive moves have abetted them to craft a reputational advantage in an exceedingly competitive industry, hence positively contributing to financial performance by skilfully exploiting the reputational advantage (
Nair and Wahh 2017).
CSR is a desirable approach considering that it reduces risks, increases the brand value as well as improving transparency, and has a possible impact on a firm’s financial health. Recently India initiated as an act of philanthropy where it has become a mandatory part of the Companies Act mandating CSR spending. CSR disclosures are believed to lead to better financial performance and vice-versa. According to studies, it has been established that the profitability of companies has a cause and effect relationship with the CSR disclosure with the reverse also being true. These substantiated the theories envisaging that CSR can affect the financial performance of an entity (
Gautam et al. 2016).
The idea of CSR has received global attention among many scholars interested in the study of financial performance. Past researchers investigated the relationship between CSR and corporate financial performance (CFP), and findings show varied results. It has been established that CSR is positively and significantly associated with financial performance represented by ROS, ROA and ROE. Socially responsible firm performance can be attached to achieving higher economic benefits, and hence the need for firms to recognise and instil CSR initiatives into their corporate culture and business operations since investment upsurges in CSR can lead to higher CFP while harmonising the needs of their inner and external stakeholders (
Asfaw et al. 2016).
After China’s 30 years of rapid development, the country gained significant advances in economic growth at the expense of high environmental and social costs. Listed companies must fulfil their social obligations not only in order to meet the needs of stakeholders, but also in order to enhance management performance, create the right image, cultivate competitive advantage and realise sustainable development. For the reason that the influence of CSR in China is expanding gradually, there is a need to explore the relationship of listed companies in fulfilment of social obligations, information disclosure, and operational risk. Companies listed improving their social responsibilities fulfilment face significantly lower operational risks.
Second, listed companies publishing independent CSR reports face increased considerably operational risk. On the other hand, high-risk companies improving social responsibility fulfilment can substantially condense their operational risk, while publishing independent CSR reports, and this can lead to significantly increased operational risk.
Conventional accretion of raw scores of CSR and its interpreted impact the value of the firm have provided mixed evidence in the literature. Scholars have shown that the value impact of CSR activities relies heavily on the industry-specific relative position of the firm. Only firms that differentiate themselves from their peers are connected with increased firm value. Evidence concerns and portfolio construction can allude to a possible CSR clientele, suggesting the reality of an optimal CSR level (
Ding et al. 2016).
The study of corporate social responsibility through its seven societal dimensions has enabled us to understand the guidelines relating to the ISO 26000 standard (
Chakroun et al. 2019). However, it does not refer to human rights, fair operating conditions and consumer concerns, because there is no significant connection between these dimensions and financial performance. CSR research has grown exponentially in the last few decades. Nevertheless, significant debate remains about the association between CSR performance and corporate financial performance (CFP). Researches have established convergent result of CSR on financial performance. A similar study conducted in the US established conflicting findings with the one conducted in other western markets. Interesting findings have been established which are not consistent with similar studies using the US and other Western market data. A study by (
Rutledge et al. 2014) in China established a significant negative relationship between CSR performance and CFP.
To investigate CSR impact on corporate financial performance (CFP) in Mongolian banks (
Ho et al. 2019) collected data from 12 Mongolian banks for the years 2003 to 2012 to construct CSR disclosure index from 65 annual reports. The study established that banks with a duality of Chief Executive Officer as well as larger size unveil higher CSR performance. Besides, banks with higher CSR performance tend to have a lower non-performing loan and higher net interest margin and. Additionally, the CSR association varies before and after the economic crisis. The findings from the study provide meaningful insight to foreign investors regarding the effect of CSR on profitability and credit risk.
(
Nkundabanyanga and Okwee 2011) researched to establish the relationship concerning CSR, managerial discretion, competences, learning and efficiency and perceived corporate financial performance in order to establish the legitimacy and value of CSR, taking managers’ perspectives in Uganda. Findings revealed that managerial description and competencies, learning and efficiency are significant forecasters of perceived corporate financial performance whereas CSR is not. Conversely, the results show serendipitously that CSR moderates managerial discretion’s predictive potential of perceived corporate performance. The limitation emanating from the study assented that, Corporate social responsibility concept is not well appreciated but only understood as philanthropic and not viewed as a means for improved financial performance.
Businesses have faced mounting pressures over the last several decades from diverse stakeholders to amend their CSR operations to become more socially and environmentally responsible. Many firms appear to have reacted by adopting more sustainable practices of measuring, documenting and publishing annual CSR reports to showcase ways in which they are addressing critical issues in this area. Research in this purview has not yet analytically scrutinised whether businesses in totality have changed their practices in line with the essential vicissitudes in their institutional context over time. Businesses have become more, not less, irresponsible concerning CSR activities (
Mazutis 2018).
To study the empiric literature on corporate social success (
Wood and Jones 2016) focused their studies on attempting to associate corporate social with financial performance. Most studies correlate measures of business performance that as yet have no hypothetical relationship. Empirical CSP literature mismatches variables in terms of which stakeholders are relevant to which kind of measure. Second, only the studies using market-based variables and theory show a consistent relationship between social and financial performance, particularly those showing a negative abnormal return to the stock price of companies experiencing product recalls. Even though this paper shows that the CSP build is not yet all around sufficiently determined to create more grounded outcomes, ongoing exploration recommends that much advancement is being made both observationally and hypothetically in creating legitimate and trustworthy proportions of corporate social execution.
Corporate Social Responsibility (CSR) concept is concerned with balancing social, environmental and economic issues in the operations of firms and dealing or relating ethically with corporate stakeholders (
Branco and Rodrigues 2016). These imply that businesses should be committed to social, economic and environmental practices as well as ethically relate with their stakeholders (
Usman and Amran 2015). With this, a nascent number of top corporate managers and academics has apportioned a significant amount of resources and time to CSR practices. A UN Global Compact-Accenture CEO study in 2010 revealed that ninety-three per cent of 766 CEOs who participated in the study globally considered the concept of CSR as necessary’ or ‘very important’ element for the sustainability of their corporations. The argument is that the sustainability of firms is dependent on how effective firms respond to and manage their relationships with society. However, the success of this relationship is contingent on trust, and trust is shaped by attending and exceeding responsibilities to society (
Agyemang and Ansong 2016).