1. Introduction
From the perspectives of the management responsibilities for ensuring the life cycle reliability of the product, management responsibilities can be divided into two types: manufacturers’ management responsibilities and consumers’ management responsibilities. Manufacturers use warranty models/policies to fulfill the related responsibilities, while consumers use self-maintenance models/policies to fulfill their own responsibilities, named by some studies as post-warranty maintenance models/policies. Depending on whether two types of management responsibilities are simultaneously considered, the research streams of models/policies to fulfill respective responsibilities can be divided into three categories: ① warranty models/policies from the perspective of manufacturers, which are only confined to ensuring the warranty-stage reliability; ② maintenance policies/models from the perspective of consumers, which are only confined to ensuring the post-warranty-stage reliability; ③ warranty and maintenance models from the perspectives of both, which are successively used to ensure the life cycle reliability of the product.
The warranty models of the first stream can be classified into three types of models. The first type of model is named the free repair (i.e., minimal repair) warranty (FRW) model (see Refs. [
1,
2,
3]) in which minimal repair service removes the warranty-stage failures. Because minimal repair service cannot improve product reliability, introducing preventive maintenance (PM) to the warranty stage, some scholars and practitioners have designed the PM warranty (PMW) model (see Refs. [
4,
5]), where PM can improve the product reliability and reduce the frequency number of failures, which belongs to the second type of the present stream. From the perspective of engineering practice, by means of PM, it is very difficult to recover the used product into a completely new product. In view of this fact, some scholars and practitioners have designed a replacement warranty (RW) model where the failed product over the warranty stage is replaced as a new identical product, which is categorized as the third type of the present stream. Based on the renewal and non-renewal cases of the warranty period, RW can be categorized into renewable free replacement warranty (RFRW) with the renewable warranty period and non-renewable replacement warranty (NRRW) model with the non-renewable warranty period. The RFRW model includes an on-condition RFRW model (see Ref. [
6]), wherein any of the on-condition maintenance services in Refs. [
7,
8,
9,
10,
11,
12,
13] have been used to ensure the reliability of the product subject to any stochastic processes in Refs. [
14,
15,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
29], and the classic RFRW model (see Refs. [
30,
31]), wherein classic replacement services have been used to ensure the reliability of the product with self-announcing failure.
Similar to classifying the models in the first stream, here, we classify the maintenance models of the second stream into three types of models. The first type of model is self-repair action, where minimal repair is used to remove post-warranty-stage failures (see Ref. [
32]). The second type of model is self-PM action, where PM is used to improve the post-warranty-stage reliability and reduce the failure frequency over the post-warranty stage (see Ref. [
33]). The third type of model is self-replacement action, where block replacement is used to ensure post-warranty-stage reliability (see Ref. [
34]).
The models of the third stream can be classified into three types of models to ensure life cycle reliability, which can be listed as follows. The first type is warranty and maintenance models, which successively ensure the life cycle reliability of the product subject to self-announcing failure (see Refs. [
35,
36]). The second type is the on-condition warranty model and on-condition maintenance model, which successively ensure the life cycle reliability of the product subject to degradation failure. For example, Ref. [
6] proposed an on-condition RFRW and on-condition replacement for ensuring the life cycle reliability of the product where the process of degradation failure is modeled by an inverse Gaussian (IG) process. The third type is the random warranty model and random maintenance model, which successively ensure the life cycle reliability of the product, the working/mission/task cycles of which can be monitored in real time and transmitted to the management center. For example, integrating one of the types of cycles into the warranty and post-warranty stages, Refs. [
37,
38,
39,
40,
41,
42,
43,
44,
45,
46] proposed some random warranty and random maintenance models for ensuring the life cycle reliability of the product with monitored working/mission/task cycles.
From the perspective of estimating the cost of models, the product’s accumulated usage, such as accumulated mileage, accumulated operating time, or both, is one of the key factors affecting the cost of each model. In view of this, integrating usages (i.e., mileages) into the warranty stage or the life cycle, some scholars and practitioners have designed warranty and/or maintenance models with usages. For example, classifying the usages during the warranty stage into three types, Ref. [
47] proposed a warranty model for ensuring the warranty-stage reliability; classifying the usages during the life cycle into three types, Ref. [
48] proposed warranty and maintenance models for ensuring the life cycle reliability. From the perspective of applying models, both can be applied to ensure the reliability of the vehicle because vehicle usage can be measured by accumulated mileage. For some products with monitored working data, which include but are not limited to working/mission/task cycles, their reliabilities can be ensured by means of monitored working data because these data can measure the historical and remaining reliability performance. The related contribution can be found in recent studies in Refs. [
49,
50,
51,
52,
53,
54,
55]. For some non-vehicle products, the accumulated operating time produced by monitored mission/task cycles can measure their usage. For example, by means of industrial software (IS) integrated with digital technologies, the manufacturers of some intelligent air conditioners can remotely obtain the time of the consumers’ unit usage, and the consumers can also see the historical usage information from the use logs, which is stored in consumers’ mobile devices. The manufacturers and consumers of the intelligent electric bicycle can obtain the usage data and the operating envelope of such bicycles by means of respective ISs. Their accumulated operating time, i.e., usages, can be measured as the sum of historical cycles. During the same calendar time, the lengths of all types of usage are different from one consumer to another consumer. These signals indicate that the usages of consumers are heterogeneous. Therefore, considering usages, customizing random warranty models and random maintenance models for ensuring the life cycle reliability of the product with monitored task cycles is a very practical topic. To the best of our knowledge, on the basis of heterogeneity, customizing the corresponding models has never been developed from the perspective of ensuring the life cycle reliability of the product with monitored task cycles.
In this paper, four intervals are designed to classify consumers’ usages to screen the differences in usages. According to the screening results of the differences in usages, a random warranty model is customized to help manufacturers ensure the warranty-stage reliability of the product with monitored task cycles. Similarly, a random maintenance model is customized to help consumers ensure the post-warranty-stage reliability of products with monitored task cycles. For the former model, minimal repair services with four different areas of coverage are used to remove the warranty-stage failures. Due to considering usage heterogeneity, the former model is named a random free repair warranty with heterogeneity (RFRW-H). For the latter model, four periodic replacement models are used to ensure the post-warranty-stage reliability. Because four periodic replacement models are designed on the basis of both usage classification and each of ‘whichever occurs first/last’, the latter model is called a customized random periodic replacement first (CRPRF) model and a customized random periodic replacement last (CRPRL) model. The RFRW-H is modeled from the perspectives of cost and time measures, and the specific cases of cost and time measures are presented for modeling other random warranties. The CRPRF and CRPRL are modeled from the viewpoint of cost rate functions by using the renewal cycle. Some specific cases related to cost rate functions are presented for modeling other maintenances to ensure the post-warranty-stage reliability of the product.
The innovative points of this paper are listed below: ① By categorizing consumers’ usages, a random warranty model is customized for controlling the warranty cost based on the differences in usages, which is different from Ref. [
56] where the differences in usages were used to maintain warranty fairness rather than control the warranty cost. ② In the case of categorizing consumers’ usages, random replacement first and last are customized for ensuring the post-warranty-stage reliability, which differs from Ref. [
57] where random replacement models to ensure the post-warranty-stage reliability were customized based on cases of warranty expiries rather than usages.
The study’s structure is as follows.
Section 2 customizes a random warranty with heterogeneity by screening the differences in usages and models the related warranty from the viewpoints of cost and time measures. In
Section 3, two types of maintenance models are customized to ensure the post-warranty-stage reliability, the cost rate functions of both are presented from the consumers’ perspectives, and some of the specific cases are obtained for modeling other maintenance models.
Section 4 analyzes the sensitivities of key parameters related to the models.
Section 5 concludes the paper.
2. Random Warranty Model Customizing Basing on Usage Heterogeneity
The assumptions of this study are provided as: the product implements tasks at cycles with variable lengths, called tasks cycles, and the cycles of the () task are independent and identically distributed random variables with a memory-less distribution function given by , where the symbol represents the probability that the cycles are completed before , similarly hereinafter; the distribution function of the time to first failure is given by with the failure rate function , wherein () and () are two parameters; and the time to repair/replacement is negligible.
2.1. The Customization of Random Warranty
Let and be two natural numbers, respectively, and let , , and be three time thresholds, respectively, which satisfy . Using them, the terms of a random warranty are listed below:
If the operating time of the product reaches the time threshold before the end of task cycle, then the warranty responsibility expires at ;
If the operating time of the product does not reach the time threshold until the end of the task cycle, then the product reliability is ensured by any of the following extended terms: ① the minimal repair with coverage is triggered to ensure the product reliability if the task cycle ends in interval ; the minimal repair with coverage is triggered to ensure the product reliability if the task cycle ends in interval ; ③ the minimal repair with coverage consisting of time span and the end of the task cycle, whichever occurs first, is triggered to ensure the product reliability if the task cycle ends in interval .
Notable: ① setting four different areas of coverage, which are , , , and , aims to classify the heterogeneity of the consumers’ usages, which can be measured by the different lengths of the operating time () resulting from the end of the task cycle; ② based on four cases where the operating time falls into four different coverages, customizing four warranty terms, which are listed as: the warranty service, which expires at , the minimal repair with the coverage , the minimal repair with the coverage , as well as the minimal repair with a coverage consisting of the time span and the end of the task cycle. Therefore, this warranty model is named a random free repair warranty with heterogeneity (RFRW-H).
To easily model RFRW-H, hereinafter, the above four warranty terms will be called a non-extended term (i.e., the first term) and three extended terms (i.e., the last three terms). Let
be a realization of
. Then, the operating time
satisfies the distribution and reliability functions, which are given by
Similarly, the operating time produced by the task cycle end has the related functions and , which will be used hereinafter.
2.2. Service Measures of the RFRW-H
In this section, two service measures of the RFRW-H, i.e., the warranty service cost and time, are derived as below.
2.2.1. The Warranty Service Cost of the RFRW-H
The event that triggers the above four terms can be modeled by four in-equations, which are
,
,
, and
. Because
satisfies
and
, the probabilities that respective terms are triggered can be given by
where
and
can be obtained by means of
and
.
Summing up these four probabilities, their sum is clearly equal to .
In the case of using
, the failure rate functions at
can be presented by
. Let
be the unit repair cost of minimal repair. By means of
and
, the warranty service costs
related to the last three terms are measured as
where
can be obtained by computing
.
The warranty service cost
related to the first term is presented by
The probabilities that four terms are triggered have been offered by
in Equation (1). By means of these probabilities, the total warranty service cost
of the RFRW-H is measured as
2.2.2. The Warranty Service Time of the RFRW-H
The warranty service time
related to four terms is measured as
where
can be obtained by calculating
.
By means of
in Equation (1), the total warranty service time
of the RFRW-H is similarly given by
2.3. Specific Models of the RFRW-H
Obviously, RFRW-H is a generalized warranty model. This signals that the RFRW-H includes some underlying variant models. By means of some simple algebraic operations, the variant models of the RFRW-H can be mined below.
Specific model 1: when
, the model
of Equation (4) can be reduced to:
where the heterogeneity of usages is removed.
signals that the end of the
task cycle no longer plays a role in identifying the heterogeneities of consumer usages, and all extended terms are removed. Therefore,
reduces the RFRW-H to a classic FRW model with a total warranty service cost given by Equation (7). Similarly, the total warranty service time
of the FRW is obtained by calculating the limit; i.e.,
Specific model 2: when
, the model
of Equation (4) can be reduced to:
signals that the end of the
task cycle no longer plays a role in limiting the warranty coverage and does not affect any of the other warranty terms. Therefore,
reduces the RFRW-H to a free repair warranty with heterogeneity (FRW-H), the total warranty service cost of which is given by Equation (9). Furthermore, the total warranty service time
of the FRW-H is measured as
Specific model 3: when
,
, and
, the model
of Equation (4) can be reduced to:
which is the same as the result in Ref. [
42] and in which the heterogeneity of usages is removed.
,
, and
signal that the coverage of the last three terms is completely removed and never appears, which means that the RFRW-H model is reduced to an FRW model with two warranty limits, i.e.,
and the end of the
task cycle, called a 2DFRWF in Ref. [
42]. Therefore, the model given by Equation (11) is the total warranty service cost of the 2DFRWF. Similarly, the total warranty service time
of the 2DFRWF is given by
3. Random Maintenance Model Customizing Based on Usage Heterogeneity
The above RFRW-H has been customized by identifying the heterogeneity of usages and dividing usage heterogeneity into different categories. Enlightened by such a thought, two consumers’ random maintenance models will be customized to ensure the post-warranty-stage reliability by assuming that the FRW-H in Equation (9) is used to ensure the warranty-stage reliability.
3.1. The Customization of Random Maintenance Model 1
Denote decision variables and by a post-warranty service time and a natural number; denote , , and by three natural numbers where . On the basis of the above usage categories, the terms of random maintenance model 1 are listed as follows.
The product the FRW-H of which expires at the time threshold before the end of the task cycle will undergo the minimal repair schedule with coverage consisting of the post-warranty service time and the end of the task cycle, whichever occurs first;
The product that undergoes the first type of extended term will undergo the minimal repair schedule with coverage consisting of the post-warranty service time and the end of the task cycle, whichever occurs first;
The product that undergoes the second type of extended terms will undergo the minimal repair schedule with coverage consisting of the post-warranty service time and the end of the task cycle, whichever occurs first;
The product that undergoes the third type of extended terms will undergo the minimal repair schedule with coverage consisting of the post-warranty service time and the end of the task cycle, whichever occurs first.
Notably, four replacement coverages are considered in such a model, where the relationship among them is in ascending order (see Ref. [
43]). In addition, periodic replacement is used as a key term to ensure post-warranty-stage reliability, and ‘whichever occurs first’ is used as a constraint. Therefore, such a random maintenance model is referred to as a customized random periodic replacement first (CRPRF) model.
In the reliability field, there exist two types of objective functions, which are the expected/average cost rate (see Refs. [
44,
45,
46,
47,
48,
58,
59,
60]) and availability (see Refs. [
61,
62,
63,
64,
65,
66,
67,
68,
69]), which are based on the renewal process in Ref. [
70], and the renewal process related to Markov processes can be found in Refs. [
71,
72]. To seek optimal solutions of decision variables
and
, i.e., seeking
and
, the average cost rate model will be built by defining the time span from a new identical product sold with an FRW-H to replacing it with another new identical product sold with an FRW-H is a renewal cycle, which can be obtained by calculating two types of measures; i.e., total service cost during the renewal cycle and total service time during the renewal cycle.
3.1.1. Total Service Cost during the Renewal Cycle
In the case of using FRW-H, the failure rate functions
at all expiries of the FRW-H can be given by
Let
be the unit failure cost including the unit minimal repair, where
. Then, under the case of using CRPRF, the post-warranty service cost
is measured by
where each term can be obtained by means of a similar method to calculate
in Equation (2).
By means of
in Equation (1), the total post-warranty service cost
during the renewal cycle is modeled as
where
is the unit replacement cost.
By algebraic operation, the total service cost
during the renewal cycle is modeled as
where the first term represents the total failure cost, which can be obtained by replacing
in
of Equation (9) as the unit failure cost
.
3.1.2. Total Service Time during the Renewal Cycle
When the product sold with an FRW-H is replaced in the form of the CRPRF, the related post-warranty service time
can be expressed as
By means of
in Equation (1), the total post-warranty service time
during the renewal cycle is modeled as
By summing the total warranty service time
given by Equation (10) and the total post-warranty service time
given by Equation (18), the total service time
during the renewal cycle can be modeled as
3.1.3. Average Cost Rate
By algebraic operation, the average cost rate
can be given by
3.2. The Customization of Random Maintenance Model 2
By revising ‘whichever occurs first’ as ‘whichever occurs last’, the above CRPRF can be rewritten as a customized random periodic replacement last (CRPRL) model. Similar to obtaining the average cost rate of the CRPRF, we next derive the average cost rate of the CRPRL.
3.2.1. Total Service Cost during the Renewal Cycle
When the CRPRL is used to manage the post-warranty-stage reliability of the product sold with the FRW-H model, the related post-warranty service cost
is given by
where the first term
and other terms can be obtained by means of a similar method.
By means of
in Equation (1), the total post-warranty service cost
of the CRPRL is modeled as
Similarly, the total service cost
during the renewal cycle is modeled as
3.2.2. Total Service Time during the Renewal Cycle
When the CRPRL is used as a random replacement model of the product through FRW-H, the related post-warranty service time
can be expressed as
where the first term
can be obtained by calculating
, and other terms can be obtained by means of a similar method.
By means of
in Equation (1), the total post-warranty service time
during the renewal cycle is modeled as
By summing the total warranty service time
and the total post-warranty service time
, the total service time
during the renewal cycle can be modeled as
where the first term of the right-hand side of the first equation is the total warranty service time
given by Equation (10).
3.2.3. Average Cost Rate
By algebraic operation, the average cost rate
of the CRPRL can be represented as
3.3. The Specific Models of the Average Cost Rates
The above two average cost rates and have been derived by using the FRW-H as a warranty model and each of the CRPRF and CRPRL to ensure the life cycle reliability of the product with monitored task cycles. Similar to obtaining specific models of the RFRW-H, some specific models of the average cost rates are presented here.
Specific model A: when
, the average cost rate
is reduced to:
signals that the end of the cycle number (i.e.,
) never occurs. This means that all extended terms are removed, and the FRW-H model is reduced to a classic FRW model, which has been mentioned above. In addition,
removes the last three replacement terms in the CRPRF, which signals that the CRPRF is reduced to a random periodic replacement first (RPRF) model in Ref. [
42]. Therefore, the average cost rate
of Equation (28) is a model where FRW and RPRF models are used to ensure the life cycle reliability. In this model, heterogeneity during the life cycle has been completely ignored; namely, usages are not classified (similarly hereinafter).
Specific model B: when
, the average cost rate
is reduced to:
signals that CRPRF is reduced to a special customized random periodic replacement first (CRPRF) model where the post-warranty service time becomes a unique decision variable and other terms are still kept. Therefore, the average cost rate of Equation (29) is a model where FRW and special CRPRF models are used to ensure the life cycle reliability. In this model, heterogeneity during the life cycle is still considered.
Specific model C: when
,
, and
, the average cost rate
is simplified as
,
, and
reduce the CRPRF to an RPRF in Ref. [
42]. Therefore, the average cost rate
of Equation (30) is a model where FRW and RPRF models are used to ensure the life cycle reliability. In this model, all heterogeneities during the warranty stage are still kept, heterogeneity during the post-warranty stage has been completely ignored, and RPRF is a uniform model to ensure the post-warranty-stage reliability.
Specific model D: when
,
,
, and
, the average cost rate
is simplified as
In this model, all usage heterogeneities during the warranty stage are still kept, heterogeneity during the post-warranty stage has been ignored because , and RPRF is a uniform model to ensure the post-warranty-stage reliability.
Specific model E: when
,
,
, and
, the average cost rate
is simplified as
,
,
, and
reduce CRPRF to a classic periodic replacement (PR) model in Ref. [
73]. Therefore, the average cost rate
of Equation (32) is a model where the FRW-H and PR models are used to ensure the life cycle reliability. In this model, heterogeneity during the warranty stage is still kept, while heterogeneity during the post-warranty stage has been completely removed.
Specific model a: when
, the average cost rate
is reduced to:
reduces the FRW-H to a classic FRW model, which has been mentioned in Equation (33). Similarly,
reduces the CRPRL to a random periodic replacement first (RPRL) model in Ref. [
42]. Therefore, the average cost rate
of Equation (33) is a model where FRW and RPRF models are used to ensure the life cycle reliability. In this model, heterogeneity during the life cycle has also been completely removed.
Specific model b: when
, the average cost rate
is reduced to:
signals that CRPRL is reduced to a special customized random periodic replacement last (CRPRL) model where the post-warranty service time becomes a unique decision variable and other terms are still kept. Therefore, the average cost rate of Equation (34) is a model where FRW and special CRPRL models are used to ensure the life cycle reliability. In this model, heterogeneity during the life cycle is still considered.
Specific model c: when
,
, and
, the average cost rate
is simplified as
,
, and
reduce the CRPRL to an RPRL in Ref. [
42]. Therefore, the average cost rate
of Equation (35) is a model where FRW and RPRL models are used to ensure the life cycle reliability. In this model, heterogeneity during the warranty stage is still maintained, while heterogeneity during the post-warranty stage is completely ignored.
Specific model d: when
,
,
, and
, the average cost rate
is reduced to:
The average cost rate of Equation (36) is a model where FRW and special CRPRL models are used to ensure the life cycle reliability. In this model, heterogeneity during the life cycle is still considered.
Specific model e: when
,
,
, and
, the average cost rate
is simplified as
,
,
, and
reduce CRPRL to a classic periodic replacement (PR) model in Ref. [
73]. Therefore, the average cost rate
of Equation (37) is a model where FRW and RPRF models are used to ensure the life cycle reliability. Similar to the case of Equation (36), heterogeneity during the warranty stage is still maintained, while heterogeneity during the post-warranty stage has been completely ignored.
4. Numerical Experiments
In this paper, we have presented three warranty models and four maintenance models. In this section, the RFRW-H provided in
Section 2.1, the CRPRF mentioned in (29), and the CRPRL mentioned in (34) will be subjected to sensitivity analysis, and other models can be similarly analyzed from the perspective of sensitivity, which will no longer be provided hereinafter.
The latest boiler of company X has been integrated into IS, which aims to send task cycles to manufacturers and consumers. Therefore, such a type of boiler is the potential application carrier of the proposed models. In view of this, the latest boiler of X company is considered as a case study for executing numerical analysis. Assume that the cycles are independent and identically distributed with an exponential distribution function given by , which is a nonnegative constant; i.e., . Similarly, in this paper, the latest boiler of X company is still used to execute numerical analysis. Some common parameters are set as , , and .
4.1. Sensitivity Analysis of the RFRW-H
To explore how
,
, and
impact the total warranty service cost of the RFRW-H,
Figure 1 has been plotted using
,
, and
.
Figure 1A, where
shows that the increase in
can make the total warranty service cost of the RFRW-H decrease to a constant, which is the total warranty service cost of the FRW and is provided by Equation (7); under the case where
is smaller, the total warranty service cost of the RFRW-H is increasing with respect to
.
Figure 1B, where
, shows that the increase in
can make the total warranty service cost of the RFRW-H first increase and then decrease to a constant, which is likewise the total warranty service cost of the FRW; under the case where
is smaller, the total warranty service cost of the RFRW-H is increasing with respect to
. The above increasing phenomena under the case of
being smaller have a common cause in which the increase in any of the warranty terms
,
, and
can enlarge the warranty coverage, which enhances the number of warranty-stage failures.
To mine how
,
, and
impact the total warranty service cost of the RFRW-H,
Figure 2 has been offered by means of
,
, and
.
Figure 2 shows that the increase in
can make the total warranty service cost of the RFRW-H increase to be a constant, which can be measured by
in Equation (9); the total warranty service cost of the RFRW-H is increasing with respect to any of the warranty terms
and
, and the related cause is similar to the cause in
Figure 1.
To obtain the impacts of
on the service measures of the RFRW-H,
Figure 3 is shown setting
,
,
,
, and
.
Figure 3 shows that
can make the total warranty service cost of the RFRW-H increase to the total warranty service cost of the FRW; under the case of
increasing, the total warranty service time of the RFRW-H decreases to the total warranty service time of the FRW. The simultaneous increases in two service measures of the RFRW-H cannot mine the performance of the RFRW-H. In addition, the dimensions of cost and time are not the same; thus, the performance of the RFRW-H cannot be mined by the above two service measures.
By translating the dimensions of both into the same dimension, Ref. [
46] compared the performances of warranty models. By using this method and setting
,
,
,
, and
,
Table 1 has been plotted to compare the performances of the RFRW-H and the FRW.
Table 1 shows that the total warranty service time of the FRW is shorter than the total warranty service time of the RFRW-H, i.e.,
, which implies that the RFRW-H is superior to the FRW.
Note that: ① time measures and can be obtained by calculating and , respectively; ② under the case where manufacturers absorb all cost during the warranty stage, the service time measure of a warranty model is a key factor affecting consumers’ tendencies to products, and thus, using the service time measure to compare warranty models is more practical than using the cost measure to compare warranty models for manufacturers.
4.2. Sensitivity Analysis of Random Maintenance Models
In this section, the sensitivities of the CRPRF mentioned in (29) and the CRPRL mentioned in (34) will be analyzed from consumers’ perspectives.
4.2.1. Sensitivity Analysis of the CRPRF
To numerically prove that the optimal CRPRF uniquely exists,
Figure 4 has been offered setting
,
,
,
,
,
,
,
,
,
, and
.
Figure 4 shows that the optimal CRPRF uniquely exists because the optimal post-warranty service time
and the optimal value
of the cost rate (i.e., vertical coordinates) are unique; the increase in the replacement cost
can lengthen the optimal post-warranty service time but cannot reduce the optimal value of the cost rate.
To display the impacts of replacement terms
(
) on the optimal CRPRF,
Figure 5 has been offered setting
,
,
,
,
,
,
,
, and
.
Figure 5A, where
and
, shows that the increase in
can reduce the optimal value of the cost rate but cannot lengthen the optimal post-warranty service time;
Figure 5B, where
and
, shows that the increase in
can reduce the optimal value of the cost rate and lengthen the optimal post-warranty service time, which is completely different from that of
Figure 5A;
Figure 5C, where
and
, shows that the increase in
can reduce the optimal value of the cost rate and shorten the optimal post-warranty service time, which is completely the same as that of
Figure 5A. Because these changes are not completely in the same direction, they cannot illustrate the performance of the CRPRF.
To illustrate the performance of the CRPRF,
Table 2 has been obtained by setting
,
,
,
,
,
,
,
,
,
,
, and
.
Table 2 shows that the CRPRF is superior to the RPRF because
, where
and
.
To obtain the results of how
and
affect the optimal CRPRF,
Table 3 has been offered setting
,
,
,
,
,
,
,
,
, and
.
Table 3 shows that the increase in
can reduce the optimal value of the cost rate and shorten the optimal post-warranty service time for a given
; the increase in
can lengthen the optimal post-warranty service time and enhance the optimal value of the cost rate for a given
.
Similar to the objective of
Table 3,
Table 4 has been offered setting
,
,
,
,
,
,
,
,
, and
.
Table 4 shows that the increase in
can lengthen the post-warranty service time and reduce the cost rate for a given
; the changes produced by the increase in
are similar to the changes produced by the increase in
for
Table 3.
4.2.2. Sensitivity Analysis of the CRPRL
To prove whether the optimal CRPRL exists,
Figure 6 has been offered setting
,
,
,
,
,
,
,
,
,
, and
.
Figure 6 shows that the optimal CRPRL is unique; the increase in the replacement cost can lengthen the optimal post-warranty service time but cannot reduce the optimal value of the cost rate, which is similar to that of
Figure 4.
Note that to control the length of the paper, we do not present other sensitivity analyses of the CRPRL because they can be obtained and analyzed by means of the same method.
5. Conclusions
In the case of being able to monitor task cycles of the product that implements tasks, it has been discovered that the lengths of the task cycles are heavily dependent on consumers’ usage situations. This fact signals that task cycles are heterogeneous time data, which have heterogeneous effects on the life cycle reliability. In view of these, classifying usages into the different categories, this study modeled two types of random models, which can be applied to ensure the life cycle reliability of the product with monitored task cycles. The first type of model is suitable for ensuring warranty-stage reliability, which has been named a random free repair warranty with heterogeneity (RFRW-H) because minimal repair can remove all failures over the warranty stage. Each model in the second type of model is suitable for ensuring post-warranty-stage reliability, which has been named a customized random periodic replacement first (CRPRF) model and a customized random periodic replacement last (CRPRL) model because periodic replacements with different coverage and each of ‘whichever occurs first/last’ are combined to customize these two models. The models mentioned above are modeled from the perspectives of cost and time measures or the cost rate function, and some specific cases are presented by calculating the limits of mathematical models. Some models have been numerically illustrated for valuable mining management. Taking the CRPRF model as a typical model, the performance of the CRPRF is numerically compared as well.
Usage heterogeneity and the differences in reliability have a significant effect on controlling the life cycle cost of the product with monitored task cycles. By classifying usage and screening the differences in reliability, modeling random models for ensuring the life cycle reliability of the product with monitored task cycles is a more practical topic, which is being investigated by the present authors.