1. Introduction
Multi-criteria decision-making (MCDM), a major subdiscipline of the operations research domain, assists in making judgments in complex real-world challenges. It allows for formulating problems comprising several alternatives in a structured format to find the best ranking or select the best alternative based on multiple conflicting criteria. The criteria are conflicting in the sense of being benefit criteria and non-benefit criteria to reflect their roles in maximizing or minimizing the alternatives, respectively. Moreover, the criteria are weighted to represent the problem better and make the best decision on the alternatives. Several MCDM methods have emerged, with different characteristics and purposes, with broad applications in many disciplines [
1,
2]. The two primary components of MCDM are weighing the criteria and ranking the alternatives.
The first component of MCDM, weighting the criteria, entails designating importance or preference values to each criterion. Depending on whether the weights are based on quantified qualitative inputs from the decision-maker’s judgments using a predefined scale (i.e., subjective data) [
3,
4,
5], based on quantitative data (i.e., objective data) [
6,
7,
8,
9,
10], or a combination of both (i.e., a mix of subjective and objective data) [
11,
12,
13], there are various MCDM methods for weighting criteria. Methods like the analytic hierarchy process (AHP), analytic network process (ANP), and best-worst method (BWM) are examples of subjective methodologies for finding the weights of criteria [
4,
5]. These pairwise-based methods compare criteria using a scale of preferences to quantify qualitative inputs. Entropy and criteria importance through inter-criteria correlation (CRITIC) are examples of objective methods [
14]. These data-based methods use mathematical algorithms to calculate the weights based on the information entropy, the correlation coefficients, or the compromise ranking of the alternatives. However, fuzzy AHP, fuzzy ANP, and fuzzy BWM accept a combination of subjective and objective data for finding the criteria weights. These methods base the calculations of weights in a fuzzy environment to account for uncertainty and ambiguity in decision-makers’ inputs [
15].
The second component of MCDM, ranking the alternatives, entails the performance scoring of each alternative on each criterion and finding the best ranking or choice accordingly. Various techniques for ranking alternatives based on multiple criteria have been developed. Such methods include outranking algorithms like “élimination et choix traduisant la realité” (ELECTRE), which translates to elimination and choice translating reality, and the preference ranking organization method for enrichment evaluations (PROMETHEE) [
16,
17,
18], to mention two. These methods compare alternatives pair-wisely using measures of concordance and discordance between them on each criterion.
However, fuzzy MCDM alternative ranking methods have been developed and applied to enable them to handle the uncertainty and ambiguity of decision-makers’ subjective scoring inputs. Such methods are the fuzzy BWM [
19,
20,
21,
22,
23,
24,
25,
26], fuzzy additive ratio assessment (ARAS) [
27,
28,
29], fuzzy measurement alternatives and ranking according to compromise solution (MARCOS) [
30,
31,
32], fuzzy technique for order preference by similarity to ideal solution (TOPSIS) [
24,
33,
34], fuzzy multi-attributive border approximation area comparison (MABAC) [
35,
36,
37,
38], fuzzy VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) [
39,
40,
41,
42], fuzzy multi-attributive ideal–real comparative analysis (MAIRCA) [
43,
44,
45,
46,
47], and, most recently, the fuzzy multiple criteria ranking by alternative trace (MCRAT) [
48]. Several investigators applied the two components of MCDM in different fields [
49,
50,
51,
52,
53,
54,
55,
56,
57,
58,
59,
60,
61,
62,
63].
Two of the most recent MCDM methods for weighting the criteria and ranking the alternatives are the method based on the removal effects of criteria (MEREC) [
64,
65,
66] and ranking the alternatives based on the trace to median index (RATMI) techniques [
67]. The MEREC was developed as an objective method for weighting the criteria. In 2023, an updated and enhanced version of the MEREC, labeled as the method for removal effects of criteria with a geometric mean (MEREC-G), was developed to enable it to process objective and subjective data [
65]. Also, fuzzy extension and modification of the MEREC method were recently developed, enabling it to process subjective data using linguistic term judgments by decision-makers [
68,
69]. However, to date, there is no fuzzy extension to the enhanced MEREC-G. Additionally, in 2022, the RATMI was developed as an alternative ranking method. RATMI bases the ranking algorithm on the trace to median index, which combines ranking alternatives based on median similarity (RAMS), and the MCRAT methods, using a majority index and the concept of the VIKOR method [
67]. In addition, despite this, the RATMI method is a relatively new alternative ranking method; it has proven its efficacy in real-world applications [
70,
71]. However, to date, there is no fuzzy extension to the RATMI method.
Therefore, this study aims to first develop a fuzzy MEREC-G as a weighting criteria method and a fuzzy RATMI as an alternative ranking method. Secondly, it proposes a new hybrid MCDM approach based on the developed fuzzy MEREC-G and fuzzy RATMI. The proposed new hybrid MCDM approach will provide advancements in that the fuzzy MEREC-G can accept linguistic input terms from multiple decision-makers, handle their ambiguous judgments on a complex problem, and produce consistent fuzzy weights of the criteria when converted to crisp values. This, in turn, will enable the use of the produced fuzzy weights from the fuzzy MEREC-G in the fuzzy RATMI, which will be able to accept and process fuzzy ranking scores of each alternative for each criterion and rank them accordingly.
The new proposed hybrid MCDM approach is provided in the following section. In the subsequent sections, along with a discussion, a numerical application of the proposed approach is provided to compare its results with other fuzzy MCDM methods to check its validity and sensitivity. Finally, the last section of this paper provides a conclusion to the proposed approach and some future research directions.
3. The Proposed Hybrid Fuzzy MEREC-G and Fuzzy RATMI Methods
Figure 1 illustrates the proposed fuzzy MEREC-G and fuzzy RATMI methods in three main phases. The first phase involves defining the problem under study by specifying the alternatives and criteria with their objective. The decision-maker invites the experts who will provide their initial fuzzy decision matrices between the alternatives and criteria. The second phase applies the fuzzy MEREC-G method to assign weights to each criterion based on the information from the first phase. The third step uses the fuzzy RATMI method to rank the alternatives according to the weighted fuzzy criteria obtained in the second phase. The following sections explain these phases in more detail.
3.1. Phase 1: Formulate the Problem Using the MCDM Model
Step 1.1: The decision-maker identifies “” possible alternatives, “” relevant criteria, and the nature of each criterion (i.e., whether it is a benefit criterion that should be maximized or a non-benefit criterion that should be minimized) for the problem at hand.
Step 1.2: The decision-maker determines “” experts who have knowledge and experience about the problem to participate in the decision-making process by providing either subjective or objective input data represented by triangular fuzzy numbers (TFNs).
Step 1.3: The experts,
, will provide a realistic evaluation of each alternative in
based on each criterion in
, which is represented by the fuzzy number
. The fuzzy decision matrix,
, for each expert, “
”, can be constructed using Equation (2).
Step 1.4: Construct the combined fuzzy decision matrix,
, using Equation (3).
where
.
3.2. Phase 2: Fuzzy MEREC-G Method
Step 2.1: Normalize the combined fuzzy decision matrix to reduce the disparity between the magnitude of alternatives and dimensions, with a normalized value within [0, 1]. The component of a normalized matrix,
, will be produced by the triangular fuzzy number (TFN) according to [
69] using Equation (4) for benefit criteria and Equation (5) for non-benefit criteria.
Step 2.2: Calculate the fuzzy overall performance value,
, of the alternatives using the geometric mean of the fuzzy normalized matrix, as presented by Equation (6).
Step 2.3: This step considers the core of the classical MEREC-G [
65], in which the changes in the overall performance value of the alternatives will be calculated by removing the effect of each criterion from the overall performance. This step can be calculated for the fuzzy MEREC-G using Equation (7) to find the changes represented by the fuzzy number,
.
Step 2.4: Find the removal effect,
using Equation (8) to obtain the final fuzzy weights,
, of each criterion using Equation (9) and Equation (10).
Step 2.5: To obtain the crisp weights,
, of the criteria, the obtained fuzzy weights,
, are converted using Equation (11). The sum of the crisp weights equals one.
3.3. Phase 3: Fuzzy RATMI Method
Step 3.1: The values in the combined fuzzy decision-making matrix will be normalized by the Equations (4) and (5) that are used for the fuzzy MEREC-G technique.
Step 3.2: The fuzzy weights of the criteria are multiplied by the fuzzy normalized values to obtain fuzzy weighted normalized values using Equation (12).
Step 3.3: Determine the fuzzy optimal alternative using Equations (13) and (14). Then, decompose the fuzzy optimal alternative into two components using Equations (15) and (16), followed by decomposing the other alternatives into two components using Equations (17) and (18).
Step 3.4: Calculate the fuzzy magnitude of optimal alternative components using Equations (19) and (20) and the fuzzy magnitude of other alternative components using Equations (21) and (22).
Step 3.5: In this step, the alternatives will be ranked twice. The first uses the fuzzy MCRAT [
48], and the second uses fuzzy RAMS as a part of the proposed fuzzy RATMI. Ranking by fuzzy MCRAT uses the following sub-steps:
Step 3.5.1: Create the matrix,
composed of the optimal alternative component, as shown in Equation (23).
Step 3.5.2: Create the matrix,
composed of the alternative’s component using Equation (24).
Step 3.5.3: Create the matrix,
using Equation (25).
Step 3.5.4: Then, the fuzzy trace of the matrix,
can be obtained using Equation (26).
In Equation (26),
indicates the fuzzy trace of the
matrix, and the value is defuzzied to obtain
by using Equation (27). Here, rank the alternatives in descending order of the
values.
Ranking by fuzzy alternatives median similarity (RAMS) uses the following sub-steps:
Step 3.5.5: Determine the fuzzy median of similarity of the optimal alternative using Equation (28).
Step 3.5.6: Determine the fuzzy median of similarity of the alternatives using Equation (29).
Step 3.5.7: Calculate the fuzzy median similarity,
which represents the ratio between the perimeter of each alternative and the optimal alternative using Equation (30).
In Equation (30),
indicates the median similarity of the
matrix, and the value is defuzzied to obtain
by using Equation (31). Here, rank the alternatives in descending order of the
values.
Step 3.6: If
is the weight of fuzzy MCRAT’s strategy, and
is the weight of RAMS’s strategy, then the majority index,
between the two strategies can be calculated using Equation (32). Then, find the final rank of the alternatives in descending order of
.
where
;
;
;
;
is a value from 0 to 1. Here, = 0.5.
6. Conclusions
Decision-making can be challenging when faced with multiple conflicting criteria and uncertain or vague information. Fuzzy logic can model the uncertainty and ambiguity in the decision process and provide a framework for fuzzy MCDM methods. These methods help decision-makers assign weights to the criteria and rank the alternatives systematically. This paper introduces a new hybrid fuzzy MCDM approach that combines two novel methods: fuzzy MEREC-G for criteria weighting and fuzzy RATMI for alternative rankings. The new approach was tested with real-world problem data adopted from Ulutaş et al. [
48] and compared with other MCDM methods: fuzzy ARAS, fuzzy MARCOS, fuzzy TOPSIS, fuzzy MABAC, fuzzy VIKOR, and fuzzy MAIRCA, fuzzy MCRAT, and fuzzy RAMS. The validity and sensitivity of the proposed hybrid MCDM approach were evaluated. The validity was measured using the nonparametric Spearman’s
rho and Kendall’s
tau_b correlation coefficients of ranked data. The correlation coefficients were 0.943 and 1.00 using Spearman’s
rho methodology, while they were 0.867 and 1.00 using Kendall’s
tau_b methodology. These figures indicate that the proposed approach was valid and can be applied to different real problems with fuzzy data, such as supplier selection [
49,
52] and selecting pandemic hospital sites [
55]. The sensitivity was checked by analyzing how different criteria weights affected the alternative rankings from the fuzzy RATMI, which showed that the approach was sensitive enough to reflect the changes in the criteria weights on the alternative rankings, but not too sensitive and able to produce consistent rankings based on the alternatives’ performance scorings. Therefore, this study’s new hybrid fuzzy approach is deemed valid.
There are always opportunities for further studies in any new approach. The following are possible future directions to extend the study on the proposed hybrid fuzzy MEREC-G and fuzzy RATMI approach:
Using the proposed fuzzy hybrid approach for different problems in multi-disciplines can further ensure its effectiveness in solving research and industrial decision-making problems.
Conduct comparative studies between the new hybrid fuzzy approach and different hybrid fuzzy methods in the literature or to be developed in the future.
Study the efficacy of the proposed fuzzy hybrid approach when the number of decision criteria increases.
Apply other variations and extensions of traditional fuzzy set theory, such as intuitionistic, hesitant, and Pythagorean fuzzy, in the developed method, which might better handle the uncertainty and vagueness of inputs in decision-making problems.
For further comparative analyses, the proposed fuzzy hybrid approach could apply to other studies, such as the recent study presented by Görçün et al. [
63].