Refugees’ Opinions about Healthcare Services: A Case of Turkey
Abstract
:1. Introduction
2. Materials and Methods
2.1. Universe-Sample
2.2. Data Collection Tool
2.3. Data Analysis
3. Results
4. Discussion
5. Study Limitations
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Conflicts of Interest
References
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Variables | ŞanlıUrfa (n = 414) | Kilis (n = 300) | General (n = 714) | ||||
---|---|---|---|---|---|---|---|
Number | % | Number | % | Number | % | ||
Gender | Female | 219 | 52.9 | 175 | 58.3 | 394 | 55.3 |
Male | 195 | 47.1 | 125 | 41.7 | 320 | 44.7 | |
Marital Status | Married | 237 | 57.2 | 95 | 31.6 | 332 | 44.4 |
Single | 177 | 42.8 | 205 | 68.4 | 382 | 55.6 | |
Education Level | No education | 72 | 17.4 | 6 | 2.0 | 78 | 9.5 |
Primary school | 36 | 8.7 | 66 | 22.0 | 102 | 15.4 | |
High School | 98 | 23.7 | 110 | 36.7 | 208 | 30.2 | |
Associate Degree | 74 | 17.9 | 10 | 3.3 | 84 | 10.6 | |
Bachelor | 120 | 29.0 | 97 | 32.3 | 217 | 30.7 | |
Postgraduate | 14 | 3.4 | 11 | 3.7 | 25 | 3.6 | |
Age (Year) (Mean ± SD) | 33.21 ± 13.9 | 25.12 ± 9.23 | 29.2 ± 11.6 | ||||
ŞanlıUrfa (n = 414) | Kilis (n = 300) | ||||||
Number | % | Number | % | ||||
Do you work in any job? | Yes | 255 | 61.6 | 88 | 29.4 | ||
No | 159 | 38.4 | 212 | 70.6 | |||
For how many years have you lived in Turkey? | Less than 1 year | 126 | 30.5 | 15 | 5.0 | ||
1–4 years | 239 | 57.7 | 117 | 39.0 | |||
5–9 years | 49 | 11.8 | 163 | 54.3 | |||
More than 10 years | - | - | 5 | 1.7 | |||
Income | No Income | 183 | 44.2 | 128 | 42.7 | ||
Less than 500 TL | 79 | 19.1 | 61 | 20.3 | |||
501–1000 TL | 55 | 13.3 | 55 | 18.3 | |||
1001–1500 TL | 45 | 10.9 | 20 | 6.7 | |||
1501–2000 TL | 27 | 6.5 | 21 | 7.0 | |||
More than 2000 TL | 25 | 6.0 | 15 | 5.0 | |||
How many people live in your house? (Mean ± SD) | 4 ± 2 | 5 ± 2 |
ŞanlıUrfa (n = 414) | Kilis (n = 300) | ||||
---|---|---|---|---|---|
Number | % | Number | % | ||
How can you describe your health status? | Excellent | 28 | 6.8 | 71 | 23.6 |
Good | 196 | 47.3 | 191 | 63.7 | |
Bad | 160 | 38.6 | 35 | 11.7 | |
Worse | 30 | 7.3 | 3 | 1.0 | |
Do you have any chronic diseases? | Yes | 231 | 55.8 | 20 | 6.7 |
No | 183 | 44.2 | 280 | 93.3 | |
Do you use any regular medication? | Yes | 214 | 51.7 | 12 | 4.0 |
No | 200 | 48.3 | 288 | 96.0 | |
Which institution do you receive health care from? | Primary care center | 68 | 16.4 | 31 | 10.3 |
State hospital | 320 | 77.3 | 249 | 83.0 | |
Private hospital | 26 | 6.3 | 20 | 6.7 | |
Which healthcare services have you received in the last 6 months? | Outpatient services | 174 | 42.0 | 108 | 36.0 |
Surgery | 33 | 8.0 | 30 | 10.0 | |
Inpatient treatment (medication) | 21 | 5.1 | 11 | 3.7 | |
Emergency | 56 | 13.5 | 47 | 15.6 | |
Dental | 38 | 9.2 | 45 | 15.0 | |
Vaccination | 3 | 0.7 | 3 | 1.0 | |
Prescribed medicine | 41 | 9.9 | 41 | 13.7 | |
Check-up | 48 | 11.6 | 15 | 5.0 |
Şanlı Urfa (Mean ± SD) | Kilis (Mean ± SD) | General (Mean ± SD) | |
---|---|---|---|
Waiting time for examination is too long in the laboratory/radiology unit. | 2.49 ± 1.16 | 2.74 ± 1.41 | 2.60 ± 1.28 |
Hospitals are very clean and tidy. | 3.80 ± 0.80 | 3.22 ± 1.25 | 3.55 ± 1.05 |
Physicians and other health professionals are kind and helpful. | 3.18 ± 0.90 | 3.03 ± 1.12 | 3.11 ± 1.00 |
The physician who examined me spares me enough time. | 2.85 ± 1.03 | 2.92 ± 1.19 | 2.88 ± 1.10 |
I have difficulty expressing myself to physicians and other healthcare professionals. | 2.82 ± 1.03 | 2.86 ± 1.10 | 2.84 ± 1.06 |
I find it difficult to understand what my physician and other health care professionals are telling me | 2.71 ± 0.91 | 2.89 ± 1.02 | 2.79 ± 0.96 |
Due to the lack of social security, I have difficulty in covering my health expenses. | 2.93 ± 1.24 | 2.93 ± 1.08 | 2.93 ± 1.17 |
When I go to the hospital for examination, I am informed about the processes by the officials. | 3.07 ± 1.01 | 3.11 ± 1.15 | 3.08 ± 1.07 |
Physicians and other healthcare professionals take care of my privacy. | 2.95 ± 1.18 | 2.99 ± 1.20 | 2.97 ± 1.19 |
I ask the physician to prescribe the drugs which I want. | 2.71 ± 1.04 | 2.85 ± 1.117 | 2.77 ± 1.09 |
I constantly have health problems because I have problems in terms of nutrition, shelter, and hygiene | 2.71 ± 0.98 | 2.73 ± 1.08 | 2.72 ± 1.02 |
I trust the knowledge of physicians and other health care professionals and follow the treatment protocol they instruct | 3.13 ± 1.09 | 3.13 ± 1.16 | 3.13 ± 1.12 |
I think that I am not provided with sufficient care by physicians and other health care professionals because I am an immigrant/refugee | 3.32 ± 1.34 | 3.02 ± 1.22 | 3.19 ± 1.30 |
I avoid giving consent because I do not understand what is written in the information and consent forms. | 2.80 ± 1.22 | 2.70 ± 1.14 | 2.76 ± 1.19 |
Group | N | Average | Sd | t | df | p |
---|---|---|---|---|---|---|
Şanlı Urfa | 414 | 2.96 | 0.43 | −0.640 | 561.9 | 0.522 |
Kilis | 300 | 2.93 | 0.52 |
Group | N | Average | Sd | t | df | p |
---|---|---|---|---|---|---|
Female | 394 | 2.95 | 0.50 | 0.074 | 710.7 | 0.941 |
Male | 320 | 2.95 | 0.42 |
Group | N | Average | Sd | F | p |
---|---|---|---|---|---|
No education | 78 | 2.87 | 0.45 | 0.491 | 0.783 |
Primary school | 102 | 2.97 | 0.53 | ||
High School | 208 | 2.96 | 0.54 | ||
Associate Degree | 84 | 2.93 | 0.29 | ||
Bachelor | 217 | 2.95 | 0.43 | ||
Post graduate | 25 | 2.91 | 0.46 |
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Tengilimoğlu, D.; Zekioğlu, A.; Budak, F.; Eriş, H.; Younis, M. Refugees’ Opinions about Healthcare Services: A Case of Turkey. Healthcare 2021, 9, 490. https://doi.org/10.3390/healthcare9050490
Tengilimoğlu D, Zekioğlu A, Budak F, Eriş H, Younis M. Refugees’ Opinions about Healthcare Services: A Case of Turkey. Healthcare. 2021; 9(5):490. https://doi.org/10.3390/healthcare9050490
Chicago/Turabian StyleTengilimoğlu, Dilaver, Aysu Zekioğlu, Fatih Budak, Hüseyin Eriş, and Mustafa Younis. 2021. "Refugees’ Opinions about Healthcare Services: A Case of Turkey" Healthcare 9, no. 5: 490. https://doi.org/10.3390/healthcare9050490