Organisational Leadership and Service Management of Educational Organisations—Motivational Factors for the Participation of Primary Education Teachers in European Educational Programmes: The Case of Imathia Prefecture and Two Greek Urban Centres †
Abstract
:1. Introduction
- Key Action 1—Learning mobility of individuals;
- Key Action 2—Cooperation among organisations and institutions;
- Key Action 3—Support for policy development and cooperation [8].
2. Theoretical Background
2.1. Herzberg’s Two-Factor Theory
2.2. Push–Pull Theory
2.3. European Programmes and Professional Development of Teachers
3. Materials and Methods
- 4.
- To what degree are the teachers informed about their active participation in the management and collaboration of a European educational programme?
- 5.
- Which are the most important push–pull factors and which are the personal motivation factors, according to Herzberg, of the teachers who participate in European educational programmes?
- 6.
- Do the gender and the level of education of the participating teachers differentiate their position in the five key dimensions of the motivational factors?
- 7.
- Is there a correlation between the age of the participating teachers and the five key dimensions of the motivational factors?
3.1. Population Description
3.2. Procedure
4. Results
4.1. Demographic Data
4.2. First Research Question
4.3. Second Research Question
4.4. Third Research Question
4.5. Fourth Research Question
5. Discussion and Conclusions
5.1. Managerial Implications
5.2. Policy Implications
5.3. Limitations and Directions for Future Research
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
- Grönroos, C. From scientific management to service management: A management perspective for the age of service competition. Int. J. Serv. Ind. Manag. 1994, 5, 5–20. [Google Scholar] [CrossRef]
- Albrecht, K. At America’s Service; Dow Jones-Irwin: Homewood, IL, USA, 1988. [Google Scholar]
- Bateson, J. Consumer performance and quality in services. Manag. Serv. Qual. Int. J. 2002, 12, 206–209. [Google Scholar] [CrossRef]
- Sardar, A.; Amjad, S.; Ali, U. An empirical analysis of the service quality gap in business education: Evidence from higher education in Pakistan. J. Educ. Bus. 2016, 91, 148–158. [Google Scholar] [CrossRef]
- Roussakis, I.; Govaris, C. European Union: Politics in Education, 1st ed.; YPEPTH: Paedagogical Institute: Athens, Greece, 2008. [Google Scholar]
- Horvarth, Z. Handbook on the European Union, 3rd ed.; Hungarian National Assembly: Budapest, Hungary, 2007. [Google Scholar]
- European Communities. The History of European Cooperation in Eduction and Training. Europe in the Making—An Example; European Communities: Belgium, 2006; Available online: https://op.europa.eu/en/publication-detail/-/publication/2686e4f1-7bcf-4c15-bf68-56db0639cbbb (accessed on 22 November 2021).
- IKY. 2024-Erasmus+Programme-Guide_EN.v.1.28-11-23. Available online: https://www.iky.gr/el/iky-rss/item/4279 (accessed on 1 May 2024).
- European Commission. Erasmus+ Programme Guide. Key Action 1: Learning Mobility of Individuals. Available online: https://wayback.archive-it.org/12090/20210927132851/https://ec.europa.eu/programmes/erasmus-plus/programme-guide/part-b/key-action-1_en (accessed on 22 November 2021).
- European Commission. Erasmus+ Programme Guide. Key Action 2: Cooperation Among Organisations and Institutions. Available online: https://wayback.archive-it.org/12090/20210927140413/https://ec.europa.eu/programmes/erasmus-plus/programme-guide/part-b/key-action-2_en (accessed on 22 November 2021).
- European Commission. Erasmus+ Programme Guide. Key Action 3: Support to Policy Development and Cooperation. Available online: https://wayback.archive-it.org/12090/20210927140455/https://ec.europa.eu/programmes/erasmus-plus/programme-guide/part-b/key-action-3_en (accessed on 22 November 2021).
- Herzberg, F.; Mausner, B.; Snyderman, B. The Motivation to Work; Wiley: New York, NY, USA, 1959. [Google Scholar]
- Alshmemri, M.; Shahwan-Akl, L.; Maude, P. Herzberg’s two-factor theory. Life Sci. J. 2017, 14, 12–16. [Google Scholar]
- Acquah, A.; Nsiah, T.K.; Antie EN, A.; Otoo, B. Literature review on theories of motivation. EPRA Int. J. Econ. Bus. Rev. 2021, 9, 25–29. [Google Scholar] [CrossRef]
- Owens, R.G. Organizational Behavior in Education: Instructional Leadership and School Reform, 7th ed.; Allyn & Bacon: Boston, MA, USA, 2001. [Google Scholar]
- Kotni, V.D.P.; Karumuri, V. Application of Herzberg two-factor theory model for motivating retail salesforce. IUP J. Org. Beh. 2018, 17, 24–42. [Google Scholar]
- Dann, G.M.S. Anomie, ego-enhancement and tourism. Ann. Tour. Res. 1977, 4, 184–194. [Google Scholar] [CrossRef]
- Dann, G.M.S. Tourist motivation: An appraisal. Ann. Tour. Res. 1981, 8, 187–219. [Google Scholar] [CrossRef]
- Kim, S.S.; Lee, C.K.; Klenosky, D.B. The influence of push and pull factors at Korean national parks. Tour. Manag. 2003, 24, 169–180. [Google Scholar] [CrossRef]
- Urbański, M. Comparing Push and Pull Factors Affecting Migration. Economies 2022, 10, 21. [Google Scholar] [CrossRef]
- Hovdhaugen, E.; Wiers-Jenssen, J. Those who leave and those who stay—Features of internationally mobile vs. domestic students. J. Int. Stud. 2021, 11, 687–705. [Google Scholar] [CrossRef]
- Anderson, J.R.; Greeno, J.G.; Reder, L.M.; Simon, H.A. Perspectives on learning, thinking, and activity. Educ. Res. 2000, 29, 11–13. [Google Scholar] [CrossRef]
- Sofou, E.; Dieronitou, E. Teacher Training and professional development through school self-evaluation processes and practices: A case study. Sci. Educ. J. 2015, 3. Available online: https://journal.educircle.gr/images/teuxos/2015/teuxos1/4.pdf (accessed on 24 April 2024).
- Shaw, D.; Hall, M.; Edwards, J.S.; Baker, B. Responding to crisis through strategic knowledge management. J. Organ. Change Manag. 2007, 20, 559–578. [Google Scholar] [CrossRef]
- Quarchioni, S.; Paternostro, S.; Trovarelli, F. Knowledge management in higher education: A literature review and further research avenues. Knowl. Manag. Res. Pract. 2020, 20, 304–319. [Google Scholar] [CrossRef]
- Becerra-Fernandez, I.; Sabherwal, R. Organizational knowledge management: A contingency perspective. J. Manag. Inf. Syst. 2001, 18, 23–55. [Google Scholar] [CrossRef]
- Earl, M. Knowledge management strategies: Toward a taxonomy. J. Manag. Inf. Syst. 2001, 18, 215–233. [Google Scholar] [CrossRef]
- Bornemann, M.; Wiedenhofer, R. Intellectual capital in education: A value chain perspective. J. Intellect. Cap. 2014, 15, 451–470. [Google Scholar] [CrossRef]
- Massaro, M.; Dumay, J.; Garlatti, A. Public sector knowledge management: A structured literature review. J. Knowl. Manag. 2015, 19, 530–558. [Google Scholar] [CrossRef]
- Cheng, E.C.K. Knowledge Management for School Education; Springer: Singapore, 2015. [Google Scholar]
- Kelly, A. The intellectual capital of schools: Analysing government policy statements on school improvement in light of a new theorization. J. Educ. Policy 2004, 19, 609–629. [Google Scholar] [CrossRef]
- Terziev, V.; Lyubcheva, M.; Georgiev, M. The contemporary strategic challenges facing higher education. IJASOS-Int. E-J. Adv. Soc. Sci. 2021, 7, 444–451. Available online: http://ijasos.ocerintjournals.org/en/download/article-file/1895876 (accessed on 12 April 2024).
- Hamilton, E.R. His Ideas are in My Head: Peer-to-Peer Teacher Observations as Professional Development. Prof. Dev. Educ. 2013, 39, 42–64. [Google Scholar] [CrossRef]
- Coe, R.; Cesare, A.; Steve, H.; Lee Elliot, M. What Makes Great Teaching? Review of the Underpinning Research; The Sutton Trust: London, UK, 2014. [Google Scholar]
- Thurlings, M.; Brok, P. Learning outcomes of teacher professional development activities: A metastudy. Educ. Rev. 2017, 69, 554–576. [Google Scholar] [CrossRef]
- Creemers, B.; Kyriakides, L. Explaining stability and changes in school effectiveness by looking at changes in the functioning of school factors. Sch. Eff. Sch. Improv. 2010, 21, 409–427. [Google Scholar] [CrossRef]
- Avalos, B. Teacher professional development in Teaching and Teacher Education over ten years. Teach. Teach. Educ. 2011, 27, 10–20. [Google Scholar] [CrossRef]
- IKY. Statistics of Erasmus + applications. Available online: https://www.iky.gr/el/stats (accessed on 1 May 2024).
- Arredondo, M.I.C.; Rodríguez Zapatero, M.I.; Pérez Naranjo, L.M.; López-Guzmán, T. Motivations of educational tourists in non English-speaking countries: The role of languages. J. Travel Tour. Mark. 2017, 35, 437–448. [Google Scholar] [CrossRef]
- McMillan, D.J.; McConnell, B.; O’Sullivan, H. Continuing professional development—Why bother? Perceptions and motivations of teachers in Ireland. Prof. Dev. Educ. 2016, 42, 150–167. [Google Scholar] [CrossRef]
Variable | Groups | Percentage |
---|---|---|
Gender | Male | 26.80 |
Female | 73.20 | |
Level of education | Bachelor’s degree | 69.90 |
Second Bachelor’s degree | 3.80 | |
Master’s degree | 23.00 | |
PhD | 1.40 | |
Other | 1.90 | |
Type of school | Kindergarten | 18.70 |
Primary school | 72.20 | |
Other | 9.10 | |
M | SD | |
Age | 48.82 | 9.296 |
Years of service | 21.18 | 9.605 |
Variable | Groups | Percentage |
---|---|---|
Gender | Male | 12.50 |
Female | 87.50 | |
Level of education | Bachelor’s degree | 51.40 |
Second Bachelor’s degree | 2.80 | |
Master’s degree | 40.30 | |
PhD | 4.20 | |
Other | 1.40 | |
Type of school | Kindergarten | 29.20 |
Primary school | 55.60 | |
Other | 15.30 | |
M | SD | |
Age | 44.55 | 11.702 |
Years of service | 18.04 | 10.193 |
Imathia | Urban Centres (Athens and Thessaloniki) | ||||
---|---|---|---|---|---|
M | SD | M | SD | ||
Briefing from the school headteacher about participation in European educational programmes (e.g., Erasmus+) | 2.34 | 1.382 | Briefing from the school headteacher about participation in European educational programmes (e.g., Erasmus+) | 2.86 | 1.456 |
Self-briefing about the European educational programmes through the Internet (e.g., Erasmus+) | 2.41 | 1.249 | Self-briefing about the European educational programmes through the Internet (e.g., Erasmus+) | 2.72 | 1.258 |
Participation in the process management of a European educational programme (e.g., Erasmus+) | 3.13 | 1.202 | Participation in the process management of a European educational programme (e.g., Erasmus+) | 3.11 | 1.250 |
Collaboration with colleagues in a European programme (e.g., Erasmus+) | 3.22 | 0.996 | Collaboration with colleagues in a European programme (e.g., Erasmus+) | 3.30 | 1.194 |
Imathia | Urban Centres (Athens and Thessaloniki) | ||||
---|---|---|---|---|---|
M | SD | M | SD | ||
Desire to travel | 4.43 | 0.770 | Live new experiences | 4.52 | 0.804 |
Learn and experience the host culture | 4.42 | 0.647 | Learn and experience the host culture | 4.48 | 0.888 |
Educational experience of studying in a different country | 4.31 | 0.711 | Educational experience of studying in a different country | 4.47 | 0.855 |
Live new experiences | 4.30 | 0.754 | Desire to travel | 4.30 | 0.958 |
Meet new people | 4.19 | 0.844 | Meet new people | 4.40 | 1.002 |
Leisure and entertainment opportunities | 3.99 | 1.002 | Face challenges | 4.19 | 0.987 |
Learn or improve the language | 3.92 | 0.980 | Learn or improve the language | 3.98 | 1.068 |
Face challenges | 3.78 | 0.978 | Improve employment opportunities | 3.90 | 1.076 |
Increase the number of relationships | 3.67 | 0.935 | Increase the number of relationships | 3.41 | 1.286 |
Improve employment opportunities | 3.49 | 1.290 | Leisure and entertainment opportunities | 3.72 | 1.280 |
Be independent | 2.92 | 1.367 | Be independent | 3.41 | 1.286 |
My friends also participate in a mobility programme | 2.46 | 1.232 | My friends also participate in a mobility programme | 2.88 | 1.284 |
Imathia | Urban Centres (Athens and Thessaloniki) | ||||
---|---|---|---|---|---|
M | SD | M | SD | ||
Ease of accommodation | 4.39 | 0.802 | Ease of accommodation | 4.04 | 1.131 |
Leisure and cultural attractions | 4.29 | 0.852 | Language of instruction | 4.01 | 1.192 |
Geographic location | 4.19 | 0.866 | Geographical location | 3.90 | 1.176 |
Language of instruction | 4.13 | 0.829 | Leisure and cultural attractions | 3.88 | 1.169 |
Communication network | 4.11 | 0.988 | Lifestyle | 3.84 | 1.070 |
Lifestyle | 4.07 | 0.854 | Entry requirements-programme | 3.84 | 1.146 |
Geographical proximity | 3.90 | 0.968 | Academic offer | 3.86 | 1.166 |
Climate | 3.85 | 0.996 | Socio-economic level | 3.70 | 1.026 |
Academic offer | 3.86 | 0.760 | Climate | 3.70 | 1.271 |
Entry requirements-programme | 3.83 | 0.841 | Communication network | 3.68 | 1.148 |
Size of the city | 3.73 | 0.941 | Academic difficulty level | 3.37 | 1.093 |
Cosmopolitan city | 3.66 | 1.000 | Geographical proximity | 3.45 | 1.137 |
Socio-economic level | 3.53 | 0.746 | Cosmopolitan city | 3.31 | 1.276 |
Academic difficulty level | 3.36 | 0.761 | Size of the city | 3.15 | 1.252 |
Imathia | Urban Centres (Athens and Thessaloniki) | ||||
---|---|---|---|---|---|
M | SD | M | SD | ||
Personal choice to improve one’s teaching | 4.20 | 0.740 | Personal choice to improve one’s teaching | 4.16 | 0.903 |
Personal choice out of interest in the area | 4.17 | 0.771 | Personal choice out of interest in the area | 4.05 | 0.991 |
Good time in life to do so | 4.02 | 0.932 | Desire to read widely around area of interest | 3.94 | 1.019 |
Desire to read widely around area of interest | 3.96 | 0.816 | Good time in life to do so | 3.88 | 1.081 |
Personal choice for career advancement | 3.95 | 0.905 | Personal choice for career advancement | 3.79 | 0.992 |
Summer life-long-learning courses | 3.71 | 1.015 | Related to post of responsibility | 3.44 | 1.124 |
Felt need in relation to teaching responsibility | 3.66 | 0.930 | Felt need in relation to teaching responsibility | 3.45 | 1.186 |
Related to post of responsibility | 2.97 | 1.280 | Summer life-long-learning courses | 3.19 | 1.158 |
Imathia | Urban Centres (Athens & Thessaloniki) | ||||
---|---|---|---|---|---|
Gender | Level of Education | Gender | Level of Education | ||
Briefing, participation, and collaboration in European educational programmes | 0.014 | 0.002 | Briefing, participation, and collaboration in European educational programmes | 0.452 | 0.879 |
Push factors | 0.013 | 0.011 | Push factors | 0.638 | 0.501 |
Pull factors | 0.465 | 0.222 | Pull factors | 0.244 | 0.351 |
Personal motivation factors (Herzberg) | 0.092 | 0.007 | Personal motivation factors (Herzberg) | 0.932 | 0.341 |
Spearman Correlation | Age | Briefing, Participation, and Collaboration in European Educational Programmes | Push Factors | Pull Factors | Personal Motivation Factors (Herzberg) |
---|---|---|---|---|---|
Age | 1.000 | −0.307 ** | −0.296 ** | 0.025 | −0.243 ** |
Briefing, participation, and collaboration in European educational programmes | −0.307 ** | 1.000 | 0.536 ** | −0.026 | 0.306 ** |
Push factors | −0.296 ** | 0.536 ** | 1.000 | 0.223 ** | 0.690 ** |
Pull factors | 0.025 | −0.026 | 0.223 ** | 1.000 | 0.497 ** |
Personal motivation factors (Herzberg) | −0.243 ** | 0.306 ** | 0.690 ** | 0.497 ** | 1.000 |
Spearman Correlation | Age | Briefing, Participation, and Collaboration in European Educational Programmes | Push Factors | Pull Factors | Personal Motivation Factors (Herzberg) |
---|---|---|---|---|---|
Age | 1.000 | 0.132 | 0.118 | −0.165 | −0.185 |
Briefing, participation, and collaboration in European educational programmes | 0.132 | 1.000 | 0.271 ** | −0.039 | 0.203 |
Push factors | 0.118 | 0.271 ** | 1.000 | 0.547 ** | 0.565 ** |
Pull factors | −0.165 | −0.039 | 0.547 ** | 1.000 | 0.503 ** |
Personal motivation factors (Herzberg) | −0.185 | 0.203 | 0.565** | 0.503 ** | 1.000 |
Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content. |
© 2025 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Gkouna, O.; Kougioumtzoglou, M.; Kouvela, S.; Pliari, Z. Organisational Leadership and Service Management of Educational Organisations—Motivational Factors for the Participation of Primary Education Teachers in European Educational Programmes: The Case of Imathia Prefecture and Two Greek Urban Centres. Proceedings 2024, 111, 6. https://doi.org/10.3390/proceedings2024111006
Gkouna O, Kougioumtzoglou M, Kouvela S, Pliari Z. Organisational Leadership and Service Management of Educational Organisations—Motivational Factors for the Participation of Primary Education Teachers in European Educational Programmes: The Case of Imathia Prefecture and Two Greek Urban Centres. Proceedings. 2024; 111(1):6. https://doi.org/10.3390/proceedings2024111006
Chicago/Turabian StyleGkouna, Ourania, Martha Kougioumtzoglou, Stavroula Kouvela, and Zoi Pliari. 2024. "Organisational Leadership and Service Management of Educational Organisations—Motivational Factors for the Participation of Primary Education Teachers in European Educational Programmes: The Case of Imathia Prefecture and Two Greek Urban Centres" Proceedings 111, no. 1: 6. https://doi.org/10.3390/proceedings2024111006
APA StyleGkouna, O., Kougioumtzoglou, M., Kouvela, S., & Pliari, Z. (2024). Organisational Leadership and Service Management of Educational Organisations—Motivational Factors for the Participation of Primary Education Teachers in European Educational Programmes: The Case of Imathia Prefecture and Two Greek Urban Centres. Proceedings, 111(1), 6. https://doi.org/10.3390/proceedings2024111006