2. Participatory Journalism as a Contested Issue in Newsrooms
While the proposed understanding of participatory journalism thus corresponds to the definition developed for our previous systematic literature review of 378 studies on online participatory journalism (
Engelke 2019), this study broadens the focus of our previous understanding in two ways: First, we are also interested in offline types of participation, as the audience can be involved in the news production process in both locations (e.g.,
Batsell 2015;
Belair-Gagnon et al. 2019;
Lawrence et al. 2018;
Wenzel 2019). Second, our understanding here specifically comprises additional types of participation that are associated with certain forms of audience engagement in professional contexts, namely news games, storytelling and membership (e.g.,
Meier et al. 2018).
1 These were not explicitly taken into account in the previous literature review, although the term “engagement” was included in the search string used in the identification process (
Engelke 2019).
A number of concepts deal with audience involvement in journalism (for an overview, see
Loosen et al. 2022;
Nip 2006) with often inconsistently and interchangeably used terminology (
Abbott 2017;
Hermida 2011;
Meier et al. 2018;
Nip 2006;
Singer et al. 2011). Audience engagement is one of the newest and currently most popular concepts (
Loosen et al. 2022;
Nelson 2021;
Nelson and Schmidt 2022). It has been defined as “audiences actively contributing to different stages of the news production process” (
Belair-Gagnon et al. 2019, pp. 558–59; see also
Broersma 2019;
Ferrucci et al. 2020;
Lawrence et al. 2018;
Nelson 2021). While this indicates commonalities—and literature on audience engagement was drawn upon in
Engelke (
2019) and is drawn upon in this paper when appropriate and relevant—audience engagement cannot be equated with participatory journalism for the following two reasons: (1) participation entails not only active contributions, but also more passive involvement (see
Netzer et al. 2014;
Springer et al. 2015), albeit similarities exist between passive participation and a minimalist approach (
Broersma 2019) to audience engagement, and (2) audience engagement encompasses both audience consumption and participation (
Broersma 2019;
Nelson 2021), and in this sense goes beyond audience participation in the news production process. This distinction is, for example, illustrated by the fact that only four of the five forms of audience engagement proposed by Meier, Kraus and Michaeler (
Meier et al. 2018), namely communication, storytelling, editorial analytics and membership, can potentially involve the audience in the news production process and thus in these specific circumstances be considered types of participation.
In order to investigate metajournalistic discourse on participatory journalism, this study builds on a taxonomy of forms of audience participation in the news production process that we previously developed for and applied in the literature review of empirical research on online participatory journalism (
Engelke 2019) and expands it in the two ways described above. Based on the five stages proposed in a conceptualization by
Domingo et al. (
2008) and later
Hermida (
2011), the taxonomy distinguishes three stages of the news production process in which the audience can participate: the formation, the dissemination and the interpretation stage. As presented in
Table 1 (see
Engelke 2019 for details on the development of the original taxonomy), participation can take on twelve forms within these three stages, in which various types of participation can become relevant—ranging, for example, from the audience financing news via crowdfunding by making donations or micropayments (
Aitamurto 2019) to the audience enhancing news pieces’ prominence on news sites by reading, sharing or commenting on them (
Hermida 2011) to the audience being involved in the discussion of news by reading and writing user comments (
Springer et al. 2015). Both offline types of participation and types of participation associated with forms of audience engagement have been integrated into the expanded taxonomy without adding additional forms (see Column 3 in
Table 1, which lists examples for types of participation). This is possible as the original taxonomy was developed based on the stages of the news production process as well as the forms of participation—and not the specific types—thus allowing it to be continuously expanded to include new developments in journalism. Regarding the offline context, participation types can include, for example, in-person events or letters to the editor in which the audience can give journalists feedback or discuss the news in the interpretation stage (
Batsell 2015;
Belair-Gagnon et al. 2019;
Broersma 2019;
Lawrence et al. 2018;
Wenzel 2019) or sharing news offline by word of mouth in the dissemination stage and thus enhancing its prominence (
Bobkowski et al. 2019). Regarding audience engagement, membership as a type of participation, for example, can come into play in all three stages (
Meier et al. 2018). As another example, news games can involve the audience in the creation and development process of a news piece—akin to involving the audience in writing—in the formation stage and can also allow audience members to check their comprehension of a news piece in the interpretation stage (
Meier et al. 2018;
Plewe and Fürsich 2018).
As illustrated by the examples in
Table 1, our approach to participation is broad in three ways (see
Engelke (
2019) for the scope of the original taxonomy) and thus allows us to capture it holistically: First, regarding the degree of involvement, we include both low-involvement, more passive types of participation (e.g., participating in news discussions by reading user comments) and high-involvement, more active types of participation (e.g., participating in news discussions by writing user comments) (see also
Netzer et al. 2014;
Springer et al. 2015). Second, regarding the location of participation, we include types of participation both on news outlets’ own platforms and on external platforms (see also
Westlund and Ekström 2018) as well as both online and offline (see also
Belair-Gagnon et al. 2019). Third and finally, regarding the degree of the participation type’s establishment, we include both older, more established types, such as letters to the editor or user comments, and newer, more innovative types, such as news games (see also
Meier et al. 2018).
4. Method
This study follows a mixed-method approach by combining a quantitative content analysis and a qualitative textual analysis. The quantitative analysis aimed to answer RQ1, while the qualitative analysis focused on RQ2. The study examines a decade of metajournalistic discourse on participatory journalism (2009–2018) and is cross-national in that it includes metajournalistic discourse from the US and Germany. This approach follows
Carlson’s (
2016) suggestions for research on metajournalistic discourse and allows us to capture different national and temporal contexts. While participatory journalism is older than and was researched before 2009 (
Engelke 2019;
Loosen et al. 2022)—letters to the editor, for example, being a centuries-old phenomenon (
Silva 2019)—publications on participatory journalism in the digital context as well as metajournalistic discourse about participatory journalism rapidly increased in the late 2000s and early 2010s (
Engelke 2019;
Vos and Thomas 2023), indicating that this is when audience participation took off in practice, as well. The US and Germany were included because they are two of the most researched countries in the field of online participatory journalism, indicating that an in-depth discourse takes place there, and are located in regions with differences regarding participation’s impact on journalistic power structures (
Engelke 2019). They also stem from different models or types of media systems (
Brüggemann et al. 2014;
Hallin and Mancini 2004), with the strongest differences lying in the fact that the US-including Western type is characterized by a comparatively low level both of public broadcasting and of ownership regulation, while the Germany-including Central type, by contrast, is characterized by comparatively strong public broadcasting and strict ownership regulation (
Brüggemann et al. 2014). Including these two countries thus allows for a broader picture to be captured. Specifically, metajournalistic discourse is examined in the print publications of the two leading trade magazines
Columbia Journalism Review (US) and
Journalist (Germany).
In order to investigate metajournalistic discourse on participatory journalism in the two trade magazines, all issues from 2009 to 2018 were manually examined, with a full census of all relevant articles being drawn. The inclusion criteria were that the article (1) is at least half a page of written text in length, (2) deals with one or more forms of participatory journalism as defined above, and that (3) one or more forms of participatory journalism are at least semi-prominent in the article, i.e., dealt with in at least half of the article. The second criterion had to become apparent in the article’s title and/or lead. If no lead was present, it had to become apparent in the first third of the article. In combination with the third inclusion criterion, this ensured that only articles covering participatory journalism as a main topic were analyzed. This procedure led to 135 relevant articles.
Drawing upon research on participatory journalism and metajournalistic discourse, the codebook was developed deductively and encompassed variables—some coded openly—for both the quantitative and qualitative analysis, with minor adjustments being made after a pretest. The coding was conducted by three coders, namely the author and two student assistants. We captured formal and content variables, specifically information on (1) the article, (2) its author(s) as actor(s) of metajournalistic discourse, including the type of author(s) (journalistic, non-journalistic, mixed or not discernable) and the number of authors, (3) the origin of discourse (reactive, generative or not discernable), (4) the form of presentation (fact-based, opinion-based or not discernable), (5) the stages as well as forms and types of participation discussed above, (6) the context variables of participation, namely media organization type (start-up, legacy, both or not mentioned), location (online, offline, both or not mentioned) and level of participation (local, regional, national, multiple or not mentioned) and (7) the evaluations of participation. For the quantitative content variables (Holsti = .91), agreement was highest for the variables regarding the stages and forms of participation (Holsti = .95) and lowest for the variables regarding the context of participation (Holsti = .78).
After coding was completed, the author performed the quantitative analysis on the 135 relevant articles and the qualitative textual analysis on those 93 articles featuring evaluations of participatory journalism. Combining qualitative content analysis (
Mayring 2000) with a thematic analysis approach (
Peterson 2017), the two overarching categories of reasons for positive and reasons for negative evaluations were developed deductively in a first step and themes within these two overarching categories were developed and refined inductively—i.e., based on an iterative process of reading and rereading the evaluations in the 93 articles—in a second step. Since there were far more similarities between the US and Germany than differences (see below), themes were developed and refined across both countries.
5. Results
While the 135 articles in the sample were not distributed equally from 2009 to 2018—ranging from a low of 3 articles in 2016 to a peak of 20 articles in 2013—there was no long-term increase or decrease in coverage, illustrating that participatory journalism was of relatively steady interest to the trade magazines in the decade examined. 96 articles appeared in Journalist (71%) and 39 in CJR (29%), with the unequal distribution possibly due to the fact that, from 2009 to 2018, Journalist published 119 issues and CJR published 48 issues. Broken down, both trade magazines featured 0.8 articles per issue. Authorship was clearly dominated by journalistic actors (82%), followed by non-journalistic actors in the form of academics (8%) and by mixed actor groups (1%). We found no articles clearly authored by non-academic audience members. In 9% of articles, actors were not discernable. The majority of articles had a reactive origin (60%), while less (40%) were of a generative origin. Regarding specific origins, several topics emerged that were of particular relevance both in reactive and generative discourse: financial issues including crowdfunding and donations; discourse issues including hate speech, trolls and widespread backlash; and users contributing entire news pieces. Beyond that, coverage featured a wide range of origins, for example, various apps journalists can use to involve audience members, crowdsourcing endeavors, journalist-audience interaction in social media or the management of audience analytics. This variety shows how multi-faceted participatory journalism is. Finally, more articles were fact-based (84%) than opinion-based (16%).
In the following sections, differences between the US and Germany are pointed out when present. These two countries were included to capture a broader picture. Despite the differences in their region’s power structures (
Engelke 2019) and in their media systems (
Brüggemann et al. 2014;
Hallin and Mancini 2004), only few differences emerged—possibly due to both being Western countries (see
Hanitzsch et al. 2019). Furthermore, the differences over time were not notable—other contextual and influencing factors emerged as more relevant.
5.1. Dealing with Participatory Journalism in Metajournalistic Discourse
RQ1 focused on how and in which contexts audience participation was dealt with in metajournalistic discourse in trade magazines: Most of the 135 articles dealt with one stage (59%), although a notable number also covered two stages (33%), while only few focused on the entire news production process (8%). Turning to the three stages, 77% of all articles dealt with participation in the formation stage, 14% focused on dissemination and 58% on interpretation. While Journalist and CJR gave similar amounts of coverage to the first two stages, there was a notable difference in the interpretation stage, with 62% of all articles in Journalist but only 49% of all articles in CJR covering this stage. All twelve forms of participation were covered, with the trade magazines showing a diverse focus. Audience involvement in the discussion of news (44%) was dominant, while the audience qualitatively influencing content selection (33%), supplementing professional reporting with their content (30%) and giving qualitative feedback (30%) were also prominently covered. Metajournalistic articles also (somewhat) frequently dealt with the audience financing news via crowdfunding (20%), producing entire news pieces (18%), quantitatively influencing content selection (15%), enhancing the news’ prominence on external platforms (13%) and being involved in the writing, editing and revision process (11%). Less frequently covered were the audience checking its comprehension via interaction (7%), giving quantitative feedback (6%) and enhancing the prominence of news on journalistic sites (3%). In the most pronounced forms covered, the following types were particularly prominent: User comments both on websites and in social media were dealt with most often regarding audience involvement in the discussion of news and giving qualitative feedback, while letters to the editor and in-person events such as town hall meetings and open houses were covered less frequently. Qualitative influence on content selection was covered prominently both via journalists finding new content due to user-generated content (UGC) in social media and via direct user tips or suggestions to the newsrooms. Regarding audience content supplementing professional reporting, articles most often focused on crowdsourcing efforts and UGC in the form of pictures and videos.
The contexts in which participatory journalism takes place were not always clearly mentioned in the articles. We first turn to media organizations, where legacy organizations dominated coverage (49%), though a notable number of articles dealt either solely with start-ups (17%) or with both organizational forms (24%), illustrating a broad focus on participation in all facets of professional journalism. 191 specific outlets were mentioned across the metajournalistic discourse in both trade magazines. The top 10 outlets—Süddeutsche Zeitung, Zeit, ARD, Spiegel, The New York Times, Huffington Post, ZDF, Buzzfeed, Welt and Frankfurter Allgemeine Zeitung—are all (American or German) national outlets. Two are start-ups, while the rest are legacy organizations. Turning to the location, most articles dealt with online participation (70%), but a notable number also dealt with participation in both locations (23%) or purely offline forms (5%), indicating that for journalists, audience participation is not a digital-only phenomenon but also an important part of their offline work. Turning to the level of participation covered, most articles focused solely on the national level (54%), followed by the local (14%) and regional level (4%). 19% dealt with multiple levels. Taking this into consideration, we see a notable shift: while the national level still dominated—73% of all articles dealt with it solely or in combination with other levels—20% of the articles dealt with the regional and 19% with the local level solely or in combination with other levels, illustrating a significant interest in these levels.
Finally, we were interested in differences that emerged regarding the stage of participation covered depending on the different contexts in which participation occurs. It should be noted that the following results focus on those articles that dealt solely with one organization form, location or level to more clearly draw distinctions and do not delve further into those cases in which multiple organization forms, locations or levels were present or no contexts were mentioned. Furthermore, we report percentages despite the (very) small sizes of the subsets of articles that dealt with the individual context factors for better comparability. Focusing on articles that dealt solely with start-up organizations (n = 23) or legacy organizations (n = 66), we see clear differences regarding the discussion of participation in the formation and interpretation stage: While 100% of start-up articles focused on formation, only 70% of legacy articles did so. Even more strikingly, only 22% of start-up articles focused on interpretation, while 68% of legacy organizations did so. Conversely, the strongest difference regarding location was in the dissemination stage, with 15% of the articles that dealt solely with online participation (n = 94) but none of the articles that dealt solely with offline participation (n = 7) focusing on this stage. Additionally, participation in the interpretation stage was dealt with more often online (55%) than offline (43%). Regarding the level at which participation takes place, we see differences in all three stages in those articles that deal solely with one level: While the formation stage was focused on in 95% of local articles (n = 19) and 80% of regional articles (n = 5), this was only the case in 71% of national articles (n = 73). Only 5% of local but 12% of national and 20% of regional articles discussed the dissemination stage. Most strikingly, only 37% of local and 40% of regional but 60% of national articles covered the interpretation stage.
6. Discussion, Limitations and Conclusions
Overall, our findings regarding RQ1 show that while participatory journalism was widely discussed both in its various forms and types and in different contexts, there are several aspects of audience participation that were covered more dominantly in metajournalistic discourse than others. At the same time, notable differences in the coverage of stages emerged depending on the specific context factors of participation featured in discourse. What are some possible explanations for these results?
The prevalence of the formation stage in metajournalistic discourse may seem surprising due to the fact that research has time and again revealed journalistic reluctance to allowing participation here (e.g.,
Domingo et al. 2008;
Lawrence et al. 2018). However, this reluctance may be the explanation for why it was dealt with so extensively here: Discourse sets boundaries to participation by presenting for what reasons and in which circumstances it is acceptable or not and thus in which contexts journalistic authority is legitimized and in which contexts authority can be shared with the audience and boundaries therefore blurred (see
Carlson 2016). The contested nature of audience participation in the formation stage may simply evoke more debate regarding those boundaries. That audience involvement in the discussion of news was the single most prominent form of participation discussed—despite not being located in the dominant formation stage—can be explained due to the fact that user comments are one of the most widespread forms of participation (
Wright et al. 2020). Interestingly, one of the most prominent types of participation covered regarding the second most prominent form of participation—namely the audience qualitatively influencing content selection—was passive participation in the form of journalists finding new content due to UGC in social media, albeit audience members actively giving tips or making suggestions to the newsrooms was also prominent. This result illustrates the importance of taking into account more passive types of participation.
The significant interest in the regional and local level in metajournalistic discourse mirrors previous research showing that journalists value participation at these two levels (
Canter 2013;
Hermida 2011;
Wolfgang et al. 2020). Discourse thus illustrated the importance of
Wahl-Jorgensen’s (
2019) call for research to focus on local and regional journalism. At the same time, the focus on the national level and on elite organizations with regard to the top 10 media outlets is not surprising, as it has been previously observed both in research and metajournalistic discourse (e.g.,
Engelke 2019;
Meltzer 2015;
Wahl-Jorgensen 2019).
We now turn to the differences in how the stages of participation were covered depending on the context factors in which the audience participates. Beginning with the organization in which participation was depicted as taking place, the results found here mirror previous research (
Hermida 2011;
Lawrence et al. 2018) in indicating that start-ups are more open to sharing power with their audience members in the formation stage and surrendering their role as gatekeeper, although legacy media also seem fairly open. One reason for both the openness and the higher amount of discourse could be the important role crowdfunding plays for start-ups and the collaborative approach often associated with it (
Aitamurto 2019;
Lawrence et al. 2018). The differences in the interpretation stage—with legacy organizations depicted as focusing on this stage more often than start-ups—are more striking and also harder to unpack. Authors in trade magazines may have focused more extensively on the third stage when covering legacy organizations because participation possibilities tend to be less prominent in legacy organizations than in start-ups (
Lawrence et al. 2018), meaning that the legacy organizations’ possibilities could more often be the focus of definition establishing and boundary setting (see
Carlson 2016).
Regarding the location of participation, it is not surprising that metajournalistic discourse on the offline context did not deal with the dissemination stage, since sharing news offline by word of mouth, while a prominent audience practice (
Bobkowski et al. 2019), may be less visible to journalists in their everyday work than online practices and thus not an issue deemed relevant for public evaluations. The interpretation stage may have been focused on more prominently online due to user comments, which are both one of the most widespread types of participation and particularly contested (
Nelson et al. 2021;
Wolfgang et al. 2020;
Wright et al. 2020). They thus may evoke more prominent processes of definition establishing and boundary setting (
Carlson 2016) than offline forms, which are particularly appreciated by journalists (
Belair-Gagnon et al. 2019;
Wenzel 2019).
Concerning, finally, the level of participation, media at the regional and local level are crucial for the health of their communities and more economically constrained (
Wahl-Jorgensen 2019), which may lead them to involve the audience in the formation stage more than national media (
Canter 2013;
Wenzel 2019, see also
Engelke 2019), thus explaining their more prominent coverage in metajournalistic discourse. The comparatively low focus on the interpretation stage at these levels may also reflect their particular economic challenges (
Wahl-Jorgensen 2019), meaning that discussions on issues such as user comments may have been less prominent due to a lack of resources to actually become involved at a larger scale. The fact that articles that dealt with local media only seldom focused on the dissemination stage may reflect the fact that local news is predominantly shared offline (
Bobkowski et al. 2019), thus leading—as discussed regarding the offline context—to dissemination being less visible to journalists and thus a less prominent topic for discussion.
Turning to RQ2, the themes uncovered here mirror and corroborate the reasons for and against participatory journalism presented above in the literature review:
Facilitating journalistic research,
community connection and
high-quality discussions reflect functional and civic-oriented reasons, while
brand loyalty and
economic advantages reflect economic and strategic reasons for participation.
New forms of narration and depiction emerged as a somewhat new theme, although it can also be connected to economic and strategic reasons, since awards may positively impact audience reach (
Wellbrock and Wolfram 2021). In turn,
low-quality discussions,
questionable motives for participation,
uncertainty regarding new sources,
detrimentally catering to the audience and
harassment of journalists reflect functional and civic-oriented reasons, while
work overload for journalists,
audience’s lack of interest in participation and
professionals being replaced by amateurs reflect economic and strategic reasons against participation. Taken together, they illustrate the multi-faceted, complex and contested nature of participatory journalism and furthermore demonstrate the importance of
Westlund and Ekström’s (
2018, p. 8) call for a closer examination of “positive and dark participation across diverse platforms”.
As described above (see also
Table 2), several directly contradicting themes emerged: (1)
Facilitating journalistic research is the opposite of
uncertainty regarding new sources; (2)
community connection can be contrasted with the
harassment of journalists and the
audience’s lack of interest in participation; (3)
high-quality discussions is diametrically opposed to
low-quality discussions; and (4)
economic advantages can be set against
work overload for journalists and
professionals being replaced by amateurs. Which positive or negative evaluation of participation was put forth in discourse seems to depend particularly on two prominent influencing factors that interplay with each other.
First, both the degree of involvement and the character of audience participation played a pivotal role. Active and high-involvement participation that is constructive or beneficial led to positive evaluations due to reasons of facilitating journalistic research, community connection, brand loyalty, high-quality discussions and economic advantages. In contrast, active and high-involvement participation that is destructive or malevolent and thus results in low-quality discussions, that threatens to replace professionals with amateurs, or that even simply leads to work overload for journalists was viewed negatively. At the same time, diametrically opposed, passive and low-involvement participation also led to negative evaluations due to low-quality discussions or the audience’s lack of interest in participation.
Second, the resources available to newsrooms were also pivotal regarding evaluations of participation, although there is no clear-cut influence. Rather, the results indicated that newsrooms with small resources may particularly benefit from audience participation by capitalizing on the possibility to facilitate journalistic research and on economic advantages. At the same time, resource-strapped newsrooms may, for example, have a harder time implementing moderation strategies regarding the comment sections and thus ensuring high-quality discussions. They may also be particularly prone to work overload. Newsrooms with larger resources, in contrast, may be more able to create a setting that ensures high-quality discussions.
The identification of these factors may not be surprising, seeing as they mirror previous research on journalists’ views, which also reveals the degree of involvement and character of audience participation (e.g.,
Lawrence et al. 2018;
Schmidt et al. 2022;
Wolfgang 2021) as well as resources (e.g.,
Lawrence et al. 2018;
Nelson et al. 2021;
Wolfgang et al. 2020) as relevant influences. However, this study underlines the importance of these two prominent factors for the public discourse on participatory journalism, especially when it comes to their interplay: Together, they shape journalistic attitudes towards and thus may also impact which opportunities newsrooms provide for participation. For example, while an active comment section may be viewed as beneficial by a newsroom with dedicated social media editors because it helps shape the outlet’s connection to the community and facilitates journalistic research, the same level of audience participation may be overwhelming to a smaller outlet with more limited resources and no participation-specific positions in that it leads to work overload. In both cases, participation has the potential to benefit journalism’s ability to fulfill its function and achieve its strategic goals, but only one outlet can actually tap into this potential. In the other outlet, journalism’s ability to fulfill its function may even be impeded if limited resources are stretched even thinner by audience participation.
While the results and insights regarding RQ1 and RQ2 are not generalizable—as discussed in more detail below—they allow us to draw some interesting conclusions that reflect previous research as discussed in the literature review above: Context is pivotal to how participatory journalism is presented in metajournalistic discourse. By drawing upon the functional and civic-oriented as well as the economic and strategic reasons described in the results section, audience participation is presented as either acceptable and appropriate or not—depending on the form, type and context of participation as well as on the degree of involvement and character of participation and the resources available to the newsroom. Metajournalistic discourse on participatory journalism in trade magazines thus serves to set specific boundaries (see
Carlson 2016) and therefore to illustrate to its readers in which cases boundaries and power structures truly are shifting—and in which cases they are not. Through this discourse, metajournalistic actors to a certain extent seem to be indicating a move towards shared authority between journalists and the audience—as evidenced by the fact that positive evaluations of participatory journalism outweighed both mixed and negative evaluations—but at the same time, the negative themes in particular demarcate where journalistic authority remains in place, thus ultimately providing legitimization for it (see
Carlson 2016).
The results therefore illustrate how participation contributes to the dynamicity of journalistic authority (see
Carlson 2016,
2017;
Vos and Thomas 2018). Depending on the form and type of participation, the context in which it takes place and other influencing factors, journalists are depicted as being either more or less inclined to allow participation and thus to share their power, with sometimes directly diametrical reasons for their choice to encourage or discourage the audience. Metajournalistic discourse in trade magazines has thus proved to be a discourse in which audience participation’s influence on authority is publicly evaluated and discussed and in which authority’s contextual nature (see
Carlson 2017) becomes particularly apparent.
What implications can be drawn about the relationship between journalists and their (participating) audience based on these results? The metajournalistic discourse analyzed here seems to reveal that while the relationship is viewed
differently—either with positive evaluations of participatory journalism and authority being shared with the audience or with negative evaluations of participatory journalism and authority being retained by the journalists—it is viewed
in the same terms. This is illustrated more broadly by the fact that both functional and economic reasoning is applied by both articles advocating for and articles arguing against participation as well as more specifically by the directly contradicting themes (see
Table 2). In the investigated discourse, proponents and opponents of participatory journalism seem to be focusing on two sides of the same coin—which side they are looking at and which side thus determines their views on the journalist–audience relationship seems to depend on the described factors. Our study thus emphasizes that while in-depth investigations of specific forms, types and contexts of participation as well as of newsrooms with especially small or large resources certainly lead to interesting results that contribute to our understanding of the journalist–audience relationship, we need studies that focus on all the influencing factors described here to fully understand how participatory journalism shapes this relationship. It stands to reason that this relationship will remain dynamic in the future (see
Carlson 2017), meaning that further research on the reasons for both positive and negative evaluations of participatory journalism and the factors which shape the reasoning is needed in order to base the ongoing discussion of the journalist–audience relationship on a more comprehensive understanding of audience participation’s influence on it (see also
Engelke 2019).
This study addresses some of the questions proposed by
Carlson (
2016) for research on metajournalistic discourse as well as some of the aspects identified as relevant for future research in
Engelke (
2019), specifically pertaining to cross-national studies, the consideration of various context factors and the focus not only on the national but also the local and regional levels. Nevertheless, the study must be viewed in light of several limitations.
First, our sample is limited in generalizability as it includes articles from the print publications of only two trade magazines from two nations. While the study provides an in-depth picture for these two trade magazines, the presented results and discussion can therefore not necessarily be transferred to all metajournalistic discourse on participatory journalism. In particular, the results pertaining to the differences that emerged regarding the stage of participation covered depending on the different contexts in which participation occurs have to be viewed with caution due to the small sizes of the subsets—quantitative studies with a larger sample could show whether these results hold firm. Moreover, while the results indicate that participation is a global phenomenon in which contexts and other influencing factors are more important than national differences (see also, e.g.,
Netzer et al. 2014), the non-generalizable nature of the study means that the national context in particular should be looked at more closely in future studies. Expanding studies on metajournalistic discourse on participatory journalism to include nations outside of the Western context would be especially interesting. Whether themes identified here are present in other countries and how dominant the individual themes are could be uncovered via quantitative analysis, while qualitative analysis as conducted in this study could show if there are further themes not present in these two Western trade magazines. Furthermore, examining metajournalistic discourse in the online publications of trade magazines or in purely online publications may also lead to different results.
Second, although we included all journalistic and non-journalistic actors producing metajournalistic discourse in
CJR and
Journalist, our study predominantly captures the journalists’ perspective—the perspective of non-journalists in the form of academics is much less present, while articles clearly authored by non-academic audience members were not found. Other studies that capture metajournalistic discourse on (aspects of) audience participation also mainly examine journalistic perspectives (e.g.,
Carpes da Silva and Sanseverino 2020;
Duffy and Knight 2019).
Reader (
2012), however, notably focused on both the journalistic and the audience perspective. To explore the audience’s perspective in metajournalistic discourse, sites other than trade magazines should be examined more in depth, such as letters to the editor, online comments or citizen journalistic endeavors (see also
Carlson 2016). This is especially relevant in light of previous research showing differences in journalistic and audience perspectives on participatory journalism (e.g.,
Engelke 2019;
Reader 2012).
Finally, we capture how participation is featured in metajournalistic discourse, which most likely mirrors but does not necessarily coincide with (see, e.g.,
Wolfgang 2021) how American and German journalists view participation in general or how participation plays out in practice. The contexts and influential factors identified as relevant in this study should therefore also be further investigated not only in metajournalistic discourse, but also in surveys, in-depth interviews and observations that focus on journalists, audience members, newsrooms and the practices within them.
Despite these limitations, the investigation of the two trade magazines’ metajournalistic discourse contributes to research on participatory journalism in two ways: First, it shows that participatory journalism is a pervasive and multi-faceted phenomenon that is widely discussed both in its various forms and types and in different contexts. Second, it demonstrates that while audience participation—under the best circumstances—was seen as being able to contribute towards journalism’s ability to fulfill its function as well as achieve economic and strategic goals, this was not always depicted as being the case. The results thus illustrate that there is no “one fits all” approach to participation, in turn indicating the importance of a continuing metajournalistic discourse—and its continued scholarly examination—to help scholars better understand participation’s ongoing impact on the journalist–audience relationship and to help practitioners better identify and reflect upon viable pathways for their own newsrooms, with both aspects depending in particular on the specific contexts of participatory journalism, the degree of involvement and character of audience participation and the resources available to the journalists.