Selected Papers from 24th UK Academy for Information Systems International Conference

A special issue of Informatics (ISSN 2227-9709).

Deadline for manuscript submissions: closed (31 December 2019) | Viewed by 15041

Special Issue Editors


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Guest Editor
Faculty of Arts Professional and Social Studies, Liverpool Screen School, Liverpool John Moores University, Liverpool, L3 5UG, UK
Interests: social media; user engagement; company adoption; qualitative research

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Guest Editor
Newcastle Business School, Northumbria University City Campus East 1, Newcastle upon Tyne NE1 8ST, UK
Interests: digital health technologies; healthcare information systems; sociotechnical systems design; information systems integration and user adoption; evidence-based management and information systems

Special Issue Information

Dear Colleagues,

The UKAIS conference is the premier academic event in the information systems calendar within the UK, and attracts leading scholars from the UK and overseas. It is a charity, whose aims are to enhance the recognition and knowledge of IS within the UK, and to provide a forum for discussing issues in IS teaching and research. UKAIS recognizes the importance of including practitioners in its work.

For this Special Issue of Informatics, we welcome papers presented at the conference that debate and reflect on the progress and future prospects of social transformation through information systems, or on any related topic including the following:

Topics

  • Artificial intelligence systems;
  • Bridging the digital divide: emancipatory IS;
  • Business intelligence and decision support;
  • Business process management;
  • eBusiness and competitive strategy;
  • Economics and the value of IS;
  • eGovernment solutions For citizens;
  • Enterprise systems;
  • European and cultural issues in IS;
  • Healthcare information systems;
  • Human–computer interactions;
  • Inter-organizational systems;
  • Innovative applications of IS in teaching;
  • IS diversity and diversity in IS;
  • IS artefacts and IS artefact design;
  • IS innovation, adoption and diffusion;
  • IS governance and sourcing;
  • Research methods and philosophy;
  • Project management and IS development;
  • Social media;
  • Service engineering and service management;
  • Ubiquitous and mobile information systems;
  • Technologies to promote a healthy and secure society.

This Special Issue will contain the expanded versions of selected papers presented at the 24th UK Academy for Information Systems International Conference (https://www.ukais.org/Conference) held in St Catherine's College, University of Oxford, UK, 9th–10th April 2019.

Prof. Dr. Rachel McLean
Prof. David Wainwright
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Informatics is an international peer-reviewed open access quarterly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1800 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • information systems
  • social transformation
  • research methods

Published Papers (2 papers)

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Research

26 pages, 6023 KiB  
Article
Personas Design for Conversational Systems in Education
by Fatima Ali Amer Jid Almahri, David Bell and Mahir Arzoky
Informatics 2019, 6(4), 46; https://doi.org/10.3390/informatics6040046 - 21 Oct 2019
Cited by 16 | Viewed by 8437
Abstract
This research aims to explore how to enhance student engagement in higher education institutions (HEIs) while using a novel conversational system (chatbots). The principal research methodology for this study is design science research (DSR), which is executed in three iterations: personas elicitation, a [...] Read more.
This research aims to explore how to enhance student engagement in higher education institutions (HEIs) while using a novel conversational system (chatbots). The principal research methodology for this study is design science research (DSR), which is executed in three iterations: personas elicitation, a survey and development of student engagement factor models (SEFMs), and chatbot interaction analysis. This paper focuses on the first iteration, personas elicitation, which proposes a data-driven persona development method (DDPDM) that utilises machine learning, specifically the K-means clustering technique. Data analysis is conducted using two datasets. Three methods are used to find the K-values: the elbow, gap statistic, and silhouette methods. Subsequently, the silhouette coefficient is used to find the optimal value of K. Eight personas are produced from the two data analyses. The pragmatic findings from this study make two contributions to the current literature. Firstly, the proposed DDPDM uses machine learning, specifically K-means clustering, to build data-driven personas. Secondly, the persona template is designed for university students, which supports the construction of data-driven personas. Future work will cover the second and third iterations. It will cover building SEFMs, building tailored interaction models for these personas and then evaluating them using chatbot technology. Full article
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7 pages, 479 KiB  
Communication
Exploring the Influence of Social Media Information on Interpersonal Trust in New Virtual Work Partners
by Hugo Martinelli Watanuki and Renato de Oliveira Moraes
Informatics 2019, 6(3), 33; https://doi.org/10.3390/informatics6030033 - 30 Aug 2019
Cited by 2 | Viewed by 6132
Abstract
This short communication proposes an exploratory investigation regarding the impact of social media information on interpersonal trust in new virtual work partners. The suggested approach assesses this potential impact via a combination of theories from informational economic studies and virtual team research. An [...] Read more.
This short communication proposes an exploratory investigation regarding the impact of social media information on interpersonal trust in new virtual work partners. The suggested approach assesses this potential impact via a combination of theories from informational economic studies and virtual team research. An initial theoretical model is also proposed. Full article
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