Pharmacy Workflow Optimization: Strategies for Enhancing Efficiency and Patient Satisfaction

A special issue of Pharmacy (ISSN 2226-4787). This special issue belongs to the section "Pharmacy Practice and Practice-Based Research".

Deadline for manuscript submissions: 31 January 2025 | Viewed by 506

Special Issue Editor


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Guest Editor
Graduate Institute of Clinical Pharmacy, College of Medicine, National Taiwan University, Taipei 100025, Taiwan
Interests: patient outcomes; health service research; qualitative research; mixed methods design

Special Issue Information

Dear Colleagues,

As technology has advanced and the role of pharmacists in the healthcare system has evolved, the working environment of pharmacists has changed drastically in the past decade. The introduction of automation into pharmacy systems has reduced the manual workloads of pharmacists, allowing them to focus more on providing cognitive services. Recently, artificial intelligence has further enhanced pharmacists’ ability to offer holistic care by integrating healthcare information to deliver tailored pharmaceutical care that accounts for unique patient characteristics. These innovations have improved pharmacy workflows, promoting efficient services and better patient outcomes.

This Special Issue focuses on optimizing pharmacy workflows to advance practice and patient outcomes. It includes strategies to enhance the efficiency of pharmaceutical care and interventions to improve patient health outcomes. We invite papers providing intervention developments, reviews, case studies, analytical papers, and assessments from various disciplines relevant to contemporary pharmaceutical care. Topics of interest include, but are not limited to, the following:

  • Applying technology for achieving better patient health outcomes;
  • Developing measurements to assess healthcare quality;
  • Exploring predictors of improved pharmacy practice;
  • Identifying gaps in pharmacy care to inform refined services;
  • Proposing strategies for efficient pharmacy workflows;
  • Testing new or refined pharmacy practice models;
  • Translating theories into pharmacy practice.

Dr. Yen-Ming Huang
Guest Editor

Manuscript Submission Information

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Keywords

  • automation
  • efficiency
  • human factors
  • healthcare systems
  • optimization
  • patient outcome
  • pharmacy workflow
  • technology

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Published Papers (1 paper)

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Research

13 pages, 223 KiB  
Article
Exploring Barriers Faced by Community Pharmacists in Serving Patients with Disabilities in Saudi Arabia: Recommendations for Enhancing Healthcare Provisions
by Aisha F. Badr
Pharmacy 2024, 12(5), 137; https://doi.org/10.3390/pharmacy12050137 - 9 Sep 2024
Viewed by 340
Abstract
While several studies have explored the barriers to accessing community pharmacies for individuals with physical, hearing, visual, and learning disabilities, most have focused on the perspectives of disabled individuals. Therefore, this study aimed to examine the barriers faced by community pharmacists when serving [...] Read more.
While several studies have explored the barriers to accessing community pharmacies for individuals with physical, hearing, visual, and learning disabilities, most have focused on the perspectives of disabled individuals. Therefore, this study aimed to examine the barriers faced by community pharmacists when serving individuals with physical, visual, and hearing disabilities in Saudi Arabia, with the goal of recommending ways to enhance future healthcare provisions. Methods: A mixed-methods cross-sectional phenomenological study was conducted among community pharmacists in Saudi Arabia between March and April 2022. Both closed- and open-ended questions were utilized to identify themes related to community pharmacists’ barriers and experiences when providing care to individuals with disabilities. Results: A total of 40 community pharmacists participated in this study. Among them, 57.5% reported encountering difficulties when caring for patients with disabilities, with 65% indicating a lack of specialized services at their respective community pharmacies. Three major themes emerged from the findings: the need for pharmacist training and awareness, technology-guided methods for overcoming communication barriers, and improving overall pharmacy accessibility. Conclusion: This study reveals a significant gap in the provision of services for patients with disabilities in Saudi Arabia. Addressing physical accessibility, providing targeted training, and leveraging technology can enhance care delivery and promote inclusivity. Further research is warranted to assess the effectiveness of technological solutions and the integration of artificial intelligence in improving communication and patient-centered care for individuals with disabilities. Full article
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