Process Evaluation of an eHealth Intervention Implemented into General Practice: General Practitioners’ and Patients’ Views
Abstract
:1. Introduction
2. Materials and Methods
2.1. “MyPlan 1.0”
2.2. Implementation of “MyPlan 1.0” in General Practice
2.3. Assessment of Patients’ Views Regarding the Implementation of “MyPlan 1.0”
2.4. Assessment of GPs’ Views Regarding the Implementation of “MyPlan 1.0”
2.5. Ethical Approval
2.6. Sample
2.6.1. Patients
2.6.2. GPs
2.7. Data Analysis
3. Results
3.1. The View of the Patients
3.2. The View of the GPs
3.2.1. The Delivery Mode
“Because of the profile of our patients (low socio-economic status), we thought the tablet might not be handled with care. That’s the reason why we did not use the tablet.”(Female, 12 years of experience, group practice)
“I think we are not ready yet to use tablets”(Male, 35 years of experience, group practice)
“You cannot solely give a flyer to people you should motivate, because then I see it on their faces: they will throw it in the paper bin.”(Female, 12 years of experience, group practice)
“There are already a lot of posters in our waiting room. I doubt that people will spontaneously participate in the study by just seeing the poster.”(Female, 5 years of experience, group practice)
3.2.2. The Target Group
“It depends on the situation. But to some of my patients I had to give the advice to eat more healthy and be more physically active. Now there was the possibility to do it via that application and I could bring it up this way.”(Male, 29 years of experience, group practice)
“I selected my patients based on whether I knew they could work with a computer. I could for example not ask persons of 80 years or older, for whom I know cannot work with or do not have a computer, to participate in this study. However, I did not use any other selection criteria.”(Male, 10 years of experience, group practice)
“We believe in the power of the eHealth programme when it is used in the right population groups, especially the younger, higher educated patients.”(Female, 2 years of experience, group practice)
3.2.3. Discussion of the Advice and Action Plan with the GP
“Yesterday, a woman said to me: ‘you told me it would not take long to complete it, but it did take long!’”(Male, 10 years of experience, group practice)
3.2.4. Barriers for Implementation
“I think the programme is too extensive to let patients use it in the practice or in the waiting room”(Male, 10 years of experience, group practice)
“When people are here with the flu, you cannot mention their weight or the eHealth programme. When they are too sick, you just can’t start talking about the eHealth programme.”(Female, 12 years of experience, group practice)
“Apparently some of my patients found it too difficult to work with the computer, or had insufficient knowledge about a computer to use the eHealth intervention.”(Female, 30 years of experience, solo practice)
“It was difficult because it was a busy period with many patients having the flu. Therefore, there was not enough time to take anything extra.”(Male, 29 years of experience, solo practice)
3.2.5. Facilitating Factors for Implementation
“It is easier because we have a practice assistant, she can offer the eHealth programme to the patients. GPs who don’t have a practice assistant have to do it themselves.”(Female, 9 years of experience, group practice)
“I found this a very interesting project. Especially because the researchers did all the preparatory work and gave us a ‘ready-to-use package’ and programme that provided all the tailored feedback. I really liked it.”(Male, 38 years of experience, group practice)
“You should indeed be able to adapt the delivery mode to your own style, because indeed, GPs work in different ways.”(Male, 29 years of experience, group practice)
3.2.6. New Ideas for Future Implementation
“It would be a good idea to combine the programme with the GMD+ questionnaire, filling in the Global Medical File immediately offers a reason to talk about the programme.”(Female, 30 years of experience, solo practice)
“I think it would be a good idea to use an app for it. Patients will rather use the eHealth programme on their own smartphone. It may be a better idea than working on the tablet. When using an app also more people can use the eHealth programme at the same time.”(Female, 25 years of experience, solo practice)
“Maybe, the programme should not only be spread via us but via different channels, people should also see it in the media. Delivering this programme in pharmacies would be a nice idea, or dietitians could perhaps also use it.”(Female, 12 years of experience, group practice)
4. Discussion
5. Conclusions
Supplementary Materials
Author Contributions
Funding
Acknowledgments
Conflicts of Interest
References
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Reasons Why General Practice Is a Feasible Setting to Implement “MyPlan 1.0” According to Patients | n = 114 |
---|---|
High reach of varied patients | 24 (21.1%) |
Because you have time when you are waiting in the waiting room | 21 (18.4%) |
Right context to talk about a healthy diet and PA | 21 (18.4%) |
GPs’ authority and trust in GP | 20 (17.5%) |
Personal contact | 15 (13.2%) |
The advice can also be discussed with the GP | 7 (6.1%) |
Extra stimulation by a GP is possible | 6 (5.3%) |
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Poppe, L.; Plaete, J.; Huys, N.; Verloigne, M.; Deveugele, M.; De Bourdeaudhuij, I.; Crombez, G. Process Evaluation of an eHealth Intervention Implemented into General Practice: General Practitioners’ and Patients’ Views. Int. J. Environ. Res. Public Health 2018, 15, 1475. https://doi.org/10.3390/ijerph15071475
Poppe L, Plaete J, Huys N, Verloigne M, Deveugele M, De Bourdeaudhuij I, Crombez G. Process Evaluation of an eHealth Intervention Implemented into General Practice: General Practitioners’ and Patients’ Views. International Journal of Environmental Research and Public Health. 2018; 15(7):1475. https://doi.org/10.3390/ijerph15071475
Chicago/Turabian StylePoppe, Louise, Jolien Plaete, Nele Huys, Maïté Verloigne, Myriam Deveugele, Ilse De Bourdeaudhuij, and Geert Crombez. 2018. "Process Evaluation of an eHealth Intervention Implemented into General Practice: General Practitioners’ and Patients’ Views" International Journal of Environmental Research and Public Health 15, no. 7: 1475. https://doi.org/10.3390/ijerph15071475
APA StylePoppe, L., Plaete, J., Huys, N., Verloigne, M., Deveugele, M., De Bourdeaudhuij, I., & Crombez, G. (2018). Process Evaluation of an eHealth Intervention Implemented into General Practice: General Practitioners’ and Patients’ Views. International Journal of Environmental Research and Public Health, 15(7), 1475. https://doi.org/10.3390/ijerph15071475