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4,712 Results Found

  • Article
  • Open Access
2 Citations
3,920 Views
18 Pages

Upcoming Services Innovation for the Home Energy Management System in Korea

  • Hyeog-in Kwon,
  • Ju-ho Kim,
  • Moo-goong Hong and
  • Eui-jin Park

4 September 2020

Smart grid technology is developed to be commercialized globally, and expected to be utilized at home, named as home energy management system. Despite of its promising marketability, innovative business models are not well-structured and service desi...

  • Article
  • Open Access
7 Citations
3,397 Views
18 Pages

5 August 2022

Urban public services can significantly promote the improvement and capacity of urban innovation, yet there are differences. Although some studies have analyzed the impact of public services on technological innovation, few studies have taken Chinese...

  • Article
  • Open Access
6 Citations
3,470 Views
21 Pages

19 February 2023

The digital transformation of producer services contributes to the development of manufacturing technology innovation through an intermediary role, providing an important policy basis for the effective implementation of China’s innovation-drive...

  • Article
  • Open Access
3 Citations
2,398 Views
31 Pages

10 January 2025

Cross-region and cross-industry cooperation has become a key driver of industrial transformation. Advanced manufacturing is boosting the modern service industry and fostering innovation and development, while the modern service industry is promoting...

  • Article
  • Open Access
7 Citations
3,049 Views
14 Pages

2 February 2023

This study aimed to examine the impact of services development and technological innovation on the embedded location of the agricultural global value chain (GVC), and the interaction between the two in fifty-seven countries (regions) around the world...

  • Article
  • Open Access
17 Citations
4,416 Views
22 Pages

14 April 2023

Green innovation is a critical driver in achieving the goals of “carbon peaking” and “carbon neutrality”, as well as an important aid in accelerating green transformation. Does the opening-up of digital services trade, as a ma...

  • Article
  • Open Access
424 Views
20 Pages

Beyond the Project Cycle: Relational Sustainability in Transdisciplinary Social Innovation in Social Services

  • Luna del Alba Anillo Pérez,
  • María Elena Ferri Fuentevilla,
  • Manuela Ángela Fernández-Borrero and
  • Susana Martí García

29 January 2026

Transdisciplinarity and the co-production of knowledge have become fundamental approaches to addressing complex social problems. However, the sustainability of collaborative partnerships remains underexplored from an empirical perspective. This artic...

  • Article
  • Open Access
418 Views
22 Pages

9 February 2026

Background/Objectives: Healthcare and human service organizations face mounting pressures to adapt to social and public health challenges while maintaining quality care. Innovative work behavior among healthcare and human service professionals is cri...

  • Article
  • Open Access
3 Citations
4,292 Views
26 Pages

3 September 2024

Public service is related to everyone’s life and future and directly feeds back on the development of society and the country. How to better shape and develop it is a critical issue for both individuals and groups. As the primary provider, the...

  • Article
  • Open Access
5 Citations
3,421 Views
23 Pages

Health and social services (HSS) are now, more than ever, at the center of the debate of public policy. We are interested in studying the HSS services innovations from the networked-governance strategy standpoint. With this research, we contribute by...

  • Article
  • Open Access
6 Citations
4,559 Views
19 Pages

7 January 2020

In the Arctic region, sea ice retreat as a decadal-scale crisis is creating a challenging environment for navigating long-term sustainability. Innovations in sea ice services can help marine users to anticipate sea ice concentration, thickness and mo...

  • Article
  • Open Access
2 Citations
3,997 Views
22 Pages

Innovation in Services and Environmental Practices: An Analysis of Sustainable Competitive Advantage in the Hospitality Sector in Brazil

  • Silvânio da Silva Gomes,
  • Julio Cesar Ferro de Guimarães,
  • Jakson Renner Rodrigues Soares,
  • Carla Santos Borba,
  • Vilmar Antônio Gonçalves Tondolo and
  • Viviane Santos Salazar

The hospitality sector plays a crucial role in the tourism industry, undergoing a transformation driven by the intersection of service innovation and environmental practices. Competitiveness in this sector requires adaptation to market demands, with...

  • Article
  • Open Access
11 Citations
3,873 Views
16 Pages

23 March 2019

As a sustainable innovation, offering additional services for products (ASP) is rapidly emerging as an increasingly important consideration for manufactories. Although additional services can increase enhance product utility, there is no guarantee th...

  • Proceeding Paper
  • Open Access
1,194 Views
4 Pages

This paper investigates the implementation of innovation and the advisory needs of farmers in agricultural holdings in Western Macedonia. The research carried out was divided into two parts. Initially, we investigated how the programs under analysis...

  • Article
  • Open Access
6 Citations
3,177 Views
23 Pages

29 April 2021

There is still a lack of empirical evidence about smart service in general, and more particularly, in small and medium sized firms (SMEs). For SMEs, where the implementation of smart technologies is more demanding, the importance of cooperation with...

  • Article
  • Open Access
15 Citations
5,979 Views
21 Pages

11 February 2021

There is anecdotal evidence of the effectiveness of Extension and Advisory Service (EAS) agencies for strengthening innovation networks to adapt to extreme events that impact agricultural production and productivity. In Bangladesh, the Department of...

  • Article
  • Open Access
29 Citations
8,002 Views
27 Pages

30 September 2021

Digital climate services can support agricultural management decisions under uncertain climatological conditions and may contribute to achieving the ambitions of the fourth agricultural revolution. However, do they encourage social and environmental...

  • Article
  • Open Access
31 Citations
7,239 Views
26 Pages

24 July 2021

The aim of this paper is to analyse and evaluate the deployment of smart platforms (operated by distribution system operators—DSOs—or by independent parties) in key jurisdictions that facilitate the trading of flexibility services—primarily by DSOs....

  • Article
  • Open Access
12 Citations
5,113 Views
12 Pages

Service Learning, Service Climate, and Service-Based Social Innovation for Sustainability

  • Lan Li,
  • Hsin-Chieh Kung,
  • Fu-Sheng Tsai,
  • Chih-Fang Liu and
  • Kun-Hwa Lu

23 July 2018

How does service-based education influence societal sustainability? Beyond product innovation, service innovation has been emerging as a paradigmatic issue for research. Human resource quality is one vital factor for service innovation. Service human...

  • Article
  • Open Access
8 Citations
4,223 Views
17 Pages

7 December 2018

In the innovation studies literature, the process of innovation has been described as an interactive process that engages many different actors over time in the development and regeneration of goods and services. In the development and regeneration o...

  • Article
  • Open Access
49 Citations
17,909 Views
24 Pages

The digitalization of micro, small, and medium enterprises (MSMEs) is important, considering the many associated benefits. Indonesia, through the government’s direction, has begun to develop digitalization through the introduction of e-payment...

  • Article
  • Open Access
21 Citations
12,250 Views
19 Pages

Service Innovations in the Healthcare Service Ecosystem: A Case Study

  • Maria V. Ciasullo,
  • Silvia Cosimato and
  • Marco Pellicano

In the service economy, scholars and practitioners are even more focused on the development and appliance of innovative services. The importance of service innovation is rising in many sectors and among different organizations. Several disciplines (e...

  • Article
  • Open Access
3 Citations
3,863 Views
14 Pages

This paper describes a study of the elements of service innovation for artistic painting creation enterprises from the service-dominant logic point of view. This research mainly aimed to (1) explore how to integrate the concepts of service innovation...

  • Article
  • Open Access
10 Citations
7,929 Views
16 Pages

Service Innovation Model of the Automobile Service Industry

  • Chia-Nan Wang,
  • Jen-Der Day and
  • Muhammad Farid

13 June 2019

Service innovations in the service industry will improve its ability to compete in maintenance as well as increase the number of customers. Measuring service innovations according to the characteristics of the automobile industry is important. Thus,...

  • Article
  • Open Access
22 Citations
3,766 Views
13 Pages

27 October 2018

Technological innovation is a vital method for enterprises to remain sustainably competitive. Highlighting the emerging information technology such as cloud computing, big data, and Internet of Things (IOT) provides grounds for options of technologic...

  • Article
  • Open Access
5 Citations
3,509 Views
16 Pages

17 September 2018

Research on service innovation appears in several research disciplines, with important contributions in marketing, management, and operations research. The purpose of manufacturing enterprise service is to reduce energy consumption. We offer a new ac...

  • Article
  • Open Access
19 Citations
15,284 Views
18 Pages

22 December 2020

With the transformation of the industrial paradigm from the manufacturing industry to the service industry, many companies have utilized “service design” as an innovative performance tool to enhance customer satisfaction while increasing...

  • Article
  • Open Access
11 Citations
3,655 Views
17 Pages

30 January 2024

With the ongoing intensification of VUCA environment, enhancing service innovation performance has become a crucial choice for enterprises striving for sustainable development. The emergence of digital transformation offers construction enterprises a...

  • Article
  • Open Access
2 Citations
3,564 Views
26 Pages

1 June 2021

Partial least squares structural equation modelling has proven very valuable to study the unexplored and complex public service innovation networks (PSINs) in the public sector, from a socio-economic stance. Web have modelled PSINs’ three structural...

  • Article
  • Open Access
14 Citations
3,356 Views
14 Pages

Recently many enterprises have been in need of design outsourcing services through which they can form creative ideas and innovations. In this respect, the innovation competency of design consulting firms is unprecedentedly regarded as a deciding com...

  • Article
  • Open Access
17 Citations
13,840 Views
22 Pages

Innovation in education has been heavily focused on pedagogical, technological, or regulatory elements, while service innovation relates to other elements involving interpersonal and community co-production too. This paper provides a conceptual frame...

  • Article
  • Open Access
8 Citations
3,814 Views
17 Pages

3 October 2021

The purpose of this study is to verify the structural relationship between innovative technology characteristics (recognized usefulness, ease of use, perceived risk), resistance to innovative technologies and acceptance intentions in order for unmann...

  • Article
  • Open Access
80 Citations
15,445 Views
25 Pages

Technology, Value Co-Creation and Innovation in Service Ecosystems: Toward Sustainable Co-Innovation

  • Sergio Barile,
  • Mara Grimaldi,
  • Francesca Loia and
  • Carlo Alessandro Sirianni

1 April 2020

The work identifies the main enabling dimensions and the strategic drivers to foster value co-creation and sustainable innovation in service ecosystems. The aim is to explore how resource and knowledge integration, through technology-mediated interac...

  • Article
  • Open Access
74 Citations
32,259 Views
19 Pages

Fintech Innovations in the Financial Service Industry

  • Mansurali Anifa,
  • Swamynathan Ramakrishnan,
  • Shanmugan Joghee,
  • Sajal Kabiraj and
  • Malini Mittal Bishnoi

Digital transformation underscored by the fourth industrial revolution has led to the emergence of sophisticated technology-enabled financial services known as fintech, that has swiftly altered traditional financial services space. Global adoption of...

  • Article
  • Open Access
7 Citations
4,448 Views
22 Pages

27 September 2022

Relationship management capability is a significant factor in promoting a firm’s service innovation performance. Although there is a rich body of study on the role of relationship management capability in performance of firms, scant attention h...

  • Article
  • Open Access
13 Citations
7,609 Views
13 Pages

3 January 2023

This paper examines the direct relationship between business ethics diffusion and innovation performance. This study also investigates the mediating role of service innovation and the moderating role of knowledge-sharing between business ethics diffu...

  • Article
  • Open Access
39 Citations
14,995 Views
19 Pages

Expert Concepts of Sustainable Service Innovation in Restaurants in Taiwan

  • Sheng-Fang Chou,
  • Jeou-Shyan Horng,
  • Chih-Hsing Liu,
  • Yung-Chuan Huang and
  • Yu-Chun Chung

3 August 2016

Sustainable service innovation is a critical attribute in restaurant management that is widely recognized by experts and restaurant owners. In this paper, we investigated ideas on sustainable service innovation in restaurants gathered from interviews...

  • Article
  • Open Access
12 Citations
6,274 Views
17 Pages

Adopt Big-Data Analytics to Explore and Exploit the New Value for Service Innovation

  • Nopsaran Thuethongchai,
  • Tatri Taiphapoon,
  • Achara Chandrachai and
  • Sipat Triukose

18 March 2020

Big-data analytics is gaining substantial attention due to its contribution to the process of determining business strategy and providing valuable information for the design and development of service innovation. The principal objective of this resea...

  • Article
  • Open Access
9 Citations
4,509 Views
33 Pages

Integrated Framework of Growth Management for Identification of Service Innovation Levels and Priorities

  • Jingxiao Zhang,
  • Haiyan Xie,
  • Hui Li,
  • Rose Timothy,
  • Si Pu,
  • Quanxue Deng and
  • Weixing Jin

17 September 2018

Growth management depends on an accurate understanding of an organizations’ current situation within the market in which it operates. Literature indicates that there is still inefficiency in quantitatively diagnosing the driving factors of serv...

  • Article
  • Open Access
1,449 Views
30 Pages

11 December 2024

Driven by the servicing and digital transformation of manufacturing enterprises, product and service innovation for manufacturers and service providers to promote integrated solutions collaboratively has become an important way for enterprises to mai...

  • Article
  • Open Access
1 Citations
1,243 Views
14 Pages

The purpose of this paper is twofold. First, it investigates the way by which Tunisian service firms make their decision to innovate: simultaneously (one-stage model) or sequentially (two-stage model). Afterwards, once the innovation-making-decision...

  • Article
  • Open Access
4 Citations
3,733 Views
26 Pages

17 October 2023

With the development of the service economy, the service-oriented transformation of the manufacturing industry has become a crucial strategy pursued by major manufacturing enterprises globally. They must constantly innovate their services and provide...

  • Article
  • Open Access
49 Citations
11,052 Views
20 Pages

Investigating the Role of Customer Co-Creation Behavior on Social Media Platforms in Rendering Innovative Services

  • Ali Moghadamzadeh,
  • Pejman Ebrahimi,
  • Soodabeh Radfard,
  • Aidin Salamzadeh and
  • Datis Khajeheian

26 August 2020

The emergence of social media platforms as the main representatives of Web 3.0 applications significantly impacts the co-creation activities among enterprises, customers, and other stakeholders, and has enabled firms to benefit from creativity and id...

  • Article
  • Open Access
39 Citations
2,035 Views
13 Pages

This study analyzes the effects of R&D activities and government support programs for the product innovation of service industry. With the advent of the knowledge based society, the technology innovation of the service industry has become an impo...

  • Article
  • Open Access
53 Citations
15,092 Views
18 Pages

The Role of Sustainable Service Innovation in Crafting the Vision of the Hospitality Industry

  • Jeou-Shyan Horng,
  • Chung-Jen Wang,
  • Chih-Hsing Liu,
  • Sheng-Fang Chou and
  • Chang-Yen Tsai

The purpose of this study was to examine the key characteristics of sustainable service innovation in the hospitality industry. We conducted a content analysis based on the interview records for 17 experts (including three academic scholars, three go...

  • Review
  • Open Access
4,074 Views
19 Pages

1 November 2023

It is widely accepted that service design is a discipline that is becoming increasingly recognized as a key element for productive collaboration between multidisciplinary stakeholders. However, it is difficult to understand the interplay between serv...

  • Article
  • Open Access
5 Citations
2,996 Views
11 Pages

12 February 2022

The monetization of forest ecosystem services requires actors to innovate and tackle difficulties. We conducted a questionnaire survey with forest owners—important actors in implementing monetization—to investigate their innovativeness in Japan. We m...

  • Article
  • Open Access
3 Citations
3,042 Views
17 Pages

29 November 2022

The purpose of this study is to understand the process through which internal market orientation leads to service innovative behavior via a serial multiple mediator model, with perceived social capital on customers and work engagement. It set and ver...

  • Article
  • Open Access
7 Citations
8,192 Views
18 Pages

12 September 2017

A lack of growth remains a major concern for Caribbean countries. Private sector development has been identified as vital in addressing this problem. Innovation, a necessary condition for competitiveness, is a key channel through which the private se...

  • Article
  • Open Access
15 Citations
3,600 Views
15 Pages

22 December 2022

Based on the enterprise knowledge-based view, this study follows the basic logic of “knowledge acquisition-knowledge transformation-knowledge creation” to explore the effects of cross-border search and knowledge co-creation on the service...

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