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Article

Taxation Perspectives: Analyzing the Factors behind Viewing Taxes as Punishment—A Comprehensive Study of Taxes as Service or Strain

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Doctoral School of Economics and Regional Sciences, Hungarian University of Agriculture and Life Sciences, Páter Károly u. 1, 2100 Gödöllo, Hungary
2
College of Law and Administration, International Trade, University of Halabja, Ababaile Village, Halabja 46018, Kurdistan Region, Iraq
3
Department of Methodology for Business Analysis, Faculty of Commerce, Hospitality and Tourism, Budapest Business University, Alkotmány utca 9-11, 1054 Budapest, Hungary
*
Author to whom correspondence should be addressed.
J. Risk Financial Manag. 2024, 17(1), 5; https://doi.org/10.3390/jrfm17010005
Submission received: 13 October 2023 / Revised: 4 December 2023 / Accepted: 8 December 2023 / Published: 21 December 2023

Abstract

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This research paper delves into the intricate relationship between taxpayers and taxation systems, seeking to understand the factors influencing individuals’ perceptions of taxes as either a service or a financial burden. The study employed online surveys to collect data from a diverse group of participants, using both quantitative and qualitative research methods. The research findings demonstrate that people’s perceptions of taxes are not solely shaped by economic factors but are also influenced by psychological aspects, government communication, and societal norms. In economically developed countries, citizens tend to have more positive tax perceptions due to the visible benefits of their tax contributions. In contrast, less developed nations often see negative perceptions rooted in the lack of apparent returns on taxes paid. Additionally, the fairness of tax policies and government communication significantly impact how taxes are perceived. This research provides insights for policymakers on how to enhance tax compliance and improve taxpayer–government relations. It suggests that progressive and fair tax policies can lead to higher compliance rates and increased revenue collection. Furthermore, simplifying tax systems and reducing bureaucratic obstacles can make tax compliance more accessible and less burdensome. The study also offers international case studies for best practices that can be adapted to different contexts. This study sheds light on the multifaceted nature of tax perceptions and their impact on economic behavior. It underscores the importance of considering both economic and psychological factors, as well as government policies and communication, in shaping taxpayers’ views on taxation.

1. Introduction

The perception of taxes as either a supportive service or a burdensome imposition is a critical aspect of the socioeconomic perspective. Taxation forms the financial backbone of governments, providing essential resources for public services, infrastructure development, and social welfare programs. However, the diverse ways in which individuals interpret taxes can significantly influence compliance behavior, economic decision making, and government legitimacy. Understanding the elements that impact these perceptions is crucial for successful tax policy formation and sustainable development as economies and society grow increasingly intertwined. Tax compliance views are significantly influenced by people’s conceptions of equity and fairness. Orkaido and Karafo (2018) discovered that people are less likely to commit tax fraud if they believe the system is fair. The public’s ethical outlook also plays a role in determining the extent of voluntary tax compliance. Voluntary tax compliance is largely predicted by an individual’s ethical attitudes about tax evasion. Ethical perspective is negatively impacted by idealism and tax knowledge, but relativism helps. It is interesting to learn about the study conducted by Soliz (2015) on the role of ethical orientation and risk perception in tax compliance. The research shows a significant interplay between a taxpayer’s financial risk perception and their ethical orientation, indicating an intricate connection that shapes an individual’s choices in meeting tax obligations. What makes this finding particularly intriguing is the realization that the impact of ethical orientation on tax compliance is not uniform but hinges on the individual’s level of financial risk perception. This nuanced relationship implies that people may navigate ethical considerations differently based on how they perceive the financial risks involved. It prompts us to ponder how individuals strike a balance between their ethical principles and the practical aspects of financial risk when dealing with tax-related decisions. Moreover, the study introduces an interesting angle by acknowledging the role of tax preparers in compliance decisions. Further exploration of how tax preparers influence or mediate the interplay between ethical orientation, financial risk perception, and tax compliance could provide deeper insights. Understanding the dynamics between taxpayers and tax preparers might shed light on the broader societal and institutional factors shaping compliance behavior. Research of this nature contributes valuable perspectives to the realm of tax compliance. It aids policymakers, tax authorities, and researchers in comprehending the intricate factors influencing individuals’ choices in adhering to tax regulations. It underscores the importance of adopting a comprehensive approach that considers both individual traits and external influences when crafting effective strategies for tax compliance.
Taxes are considered by some to be a benefit to society, while others perceive them as a burden on their budgets. Governments and politicians face a difficult task in trying to strike a balance between these two camps. The goal of this research is to fill the current information gap about the causes of these divergent opinions. The purpose of this research is to illuminate the complex relationship between taxation and societal development by examining the factors that shape individuals’ attitudes toward taxation and the effect these attitudes have on economic activity and the making of public policy. Developing effective communication methods and building a more harmonious culture of tax payment requires an understanding of the reasons why some people perceive taxes as a contribution to progress while others see them as a hindrance to growth. To create effective communication strategies and encourage a more peaceful tax-paying culture, this knowledge is essential. The specific research objectives include the following identifying the economic, social, psychological, cultural, and political factors influencing tax perceptions; investigating tax perception’s role in shaping compliance behavior and economic choices; examining how government communication and education efforts impact tax perceptions; analyzing the connection between tax perception, government legitimacy, and public trust; and comparing international perspectives on tax perception to provide a broader context for the findings.
The study of tax attitudes and perceptions is of substantial importance for theoretical and applied policymaking, as it can contribute to the literature on taxation, economics, and public policy. Understanding the factors influencing tax attitudes is crucial for policymakers and government officials aiming to increase tax compliance rates and foster a good tax-paying culture. This understanding is essential for achieving equitable development and successful governance, particularly in developing countries facing significant challenges in developing their tax capacities. There is substantial importance for theoretical and applied policymaking in this study. The research hopes to add to the literature on taxation, economics, and public policy by providing an in-depth exploration of the factors contributing to varied tax attitudes. Furthermore, politicians and government officials can benefit from this study’s findings as they work to increase tax compliance rates and foster a good tax-paying culture. Understanding how tax perception influences economic behavior and government legitimacy is crucial for achieving equitable development and successful governance in an era characterized by economic volatility and the need for sustainable revenue collection Therefore, research on tax attitudes and perceptions can provide valuable insights for policymakers and government officials working to improve tax systems and revenue collection in developing countries.

1.1. Significance of the Study

This study holds considerable significance for both academic research and practical policy formulation. By providing an in-depth exploration of the factors contributing to divergent tax perceptions, the research aims to contribute to the existing literature on taxation, economics, and public policy. Moreover, the findings of this study can offer valuable insights to policymakers and government officials seeking to enhance tax compliance rates and cultivate a positive tax-paying culture. Understanding how tax perception influences economic behavior and government legitimacy is critical for promoting equitable development and effective governance in an era characterized by economic volatility and the need for sustainable revenue generation.

1.2. Contribution of the Study

Discussions surrounding taxes are complicated and connected with social, political, and economic factors, often molded by individual values and perspectives. A prevalent misconception suggests that taxes are a government-imposed weight on citizens, akin to a form of punishment. However, it is crucial to go deeper into this perception and unravel the difficult nature of taxes, recognizing them not just as a potential burden but also as a service to both individuals and society. When it comes to the economy, some argue that taxes serve as a challenge to prosperity and economic expansion. The idea is that high tax rates, whether applied to individuals or corporations, can discourage investment, entrepreneurial activities, and the generation of employment opportunities. Another concern arises with progressive tax systems, designed to lessen economic differences and redistribute wealth. Critics argue that such systems unfairly burden affluent and successful individuals, placing a disproportionate weight on their shoulders. Moreover, the complexity of tax laws and the assertive enforcement methods can create a negative perception among taxpayers. This complexity, coupled with stringent enforcement, tends to create a sense of worry and anxiety in individuals navigating the tax perspective. Taxes play a crucial role in providing the operations of governments, enabling them to offer essential services such as social welfare, healthcare, education, and infrastructure. Looking at the positive side, taxes are perceived as a means for individuals to contribute to the well-being of their communities. Founded in the concept of a social contract is the idea that taxes are not just obligatory payments but a voluntary contribution toward the common good. This notion suggests that people willingly sacrifice a portion of their income to encourage greater good, thereby strengthening the bonds of shared responsibility and community Beyond individual contributions, taxes serve as an important tool for addressing societal issues and maintaining economic stability. They provide the necessary funds for security systems for society, crucial infrastructural projects, and measures that counter economic variations, ultimately promoting overall stability. Finding the right equilibrium between promoting fairness and solving unfairness is crucial when implementing progressive taxation. A fair and transparent tax system can contribute to achieving community goals.

2. Literature Review

The concept of taxation as either a service provided by the government or a strain on individuals’ financial well-being has been a subject of scholarly inquiry. Taxation, often framed as a civic duty, is intended to fund public goods, infrastructure, and social welfare programs that collectively contribute to societal development. Scholars like Auster and Cebula (2018) have explored the correlation between tax progressivity and its impact on income distribution, shedding light on the redistributive nature of taxes as a service aimed at reducing economic inequalities.
The social contract theory, which states that taxation should be used to fund public services that all citizens should have access to, is consistent with this point of view (Wenzel 2007). The strain viewpoint on taxation, on the other hand, recognizes the financial hardship taxes can inflict on individuals and organizations. As a result of this pressure, people’s ability to spend money decreases, which can be a drag on economic growth. High tax rates in developing nations, as studied by Besley and Persson (2014), might discourage entrepreneurship and investment, which can slow economic growth. To avoid tax aversion and economic stagnation, it is crucial, according to this view, to strike a balance between tax rates and economic incentives. Economic, social, psychological, cultural, and political issues all have a role in shaping tax attitudes, and studies have looked at the interplay between these two opposing views. To improve tax compliance, Feld and Frey (2007) consider the psychological aspect, suggesting a “tax contract” with incentives and responsive regulation. According to Ho and Hung (2018), tax morale and compliance behavior are affected by cultural norms and values. They prove that one’s upbringing has a substantial bearing on whether taxes are seen as a necessary evil by personal ideals or a necessary service in keeping with societal standards. The delicate relationship between taxation and political legitimacy also plays a vital role in determining tax opinions. Roth and Valdez’s (2020) research look at how a booming economy may change people’s views on the legitimacy of their government. They contend that governments are more likely to be legitimate if they use tax income to effectively drive development programs and increase societal well-being. The credibility of the government is bolstered when people believe that taxes are a necessary evil that contributes to desirable social and economic benefits. In conclusion, the ambivalent function of taxation in modern society may be seen in its depiction as both a service and a burden. While taxes are necessary for supporting public services and driving progress, they also have the potential to be a heavy financial burden that slows down the economy. Tax progressivity, cultural norms, psychological variables, and the connection between taxation and government legitimacy have all been cited as potential contributors to these views. To create tax policies and communication methods that promote a positive tax-paying culture and long-term economic growth, awareness of this dynamic is crucial (Stack and Kposowa 2006).

Factors Affecting Tax Perception

Economic factors play a significant role in shaping individuals’ perceptions of taxation. Studies by Auster and Cebula (2018) emphasize the impact of tax progressivity on tax perception, indicating that progressive tax systems, which tax higher incomes at higher rates, are often perceived as promoting economic fairness. Social factors, including societal norms and values, can significantly shape how taxation is perceived. Ho and Hung (2018) argue that cultural norms related to trust in government and community cooperation can influence tax morale and compliance (Gerber et al. 2018).
Psychological factors provide insights into the cognitive processes that influence tax perceptions. Feld and Frey (2007) propose the psychological tax contract theory, which suggests that the perception of a fair exchange between taxpayers and the government can influence compliance behavior. Cultural factors, deeply ingrained in societal beliefs and practices, contribute to diverse tax perceptions. As discussed by Ho and Hung (2018), Hofstede’s cultural dimensions framework highlights how cultural values such as individualism or collectivism can impact tax attitudes. In individualistic cultures, taxation might be perceived as a burden that infringes on personal economic freedom. Political factors encompass the role of government policies, communication, and trust in shaping tax perceptions (Néstor Castañeda 2023). Governments that effectively communicate how tax revenue is utilized for public benefit are more likely to foster positive perceptions (Roth and Valdez 2020). Tax compliance behavior is intricately linked to the perception of taxation as a service or strain. Research has shown that individuals’ perceptions of the fairness and transparency of the tax system can significantly influence their willingness to comply with tax obligations (Feld and Frey 2007). Psychological factors, as described by the psychological tax contract theory, suggest that individuals are more likely to comply with taxes when they perceive a reciprocal relationship between their tax payments and the services and benefits they receive (Sadjiarto et al. 2020).
Furthermore, international studies reveal the impact of taxation on economic behavior and development. Research by Besley and Persson (2014) demonstrates that tax policies significantly affect economic growth in developing countries. Tax systems that align with economic incentives can encourage investment and entrepreneurship, fostering positive economic outcomes. In conclusion, tax compliance behavior, government legitimacy, and international perspectives collectively shape tax perceptions. The interplay between psychological, economic, cultural, and political factors influences whether taxation is viewed as a service or a strain. Effective tax policies, transparent governance, and culturally sensitive communication strategies are vital for promoting positive tax perceptions, enhancing compliance, and fostering sustainable economic development.
Early research on the motivations behind tax evasion mostly focused on economic aspects. Researchers expanded their studies to incorporate psychological and sociological components when they discovered that economic theories were insufficient to explain all cases. The purpose of these inquiries was to determine whether taxpayers believed their tax compliance decisions were morally right (Hufff 2022). In a recent exploration, Lokanan (2023) delves into the attributional frames of the new sociology of morality, scrutinizing the stances of both moral proponents and amoral critics regarding aggressive tax avoidance. The study reveals that effective tax planning empowers companies to diminish the present value of future tax payments. The paper posits that tax avoidance resides in a morally charged realm, gradually diverging from conventional social norms dictating what is deemed right or wrong. The author proposes that the insights garnered from this research could serve as valuable resources for those overseeing tax regulation. Such insights could offer a nuanced understanding of the intricate issues linked to corporate tax avoidance, potentially acting as a guiding reference for future regulatory reforms. In their recent work, Yong and Fukofuka (2023) take a close look at the tax compliance practices of indigenous entrepreneurs in New Zealand, offering a unique perspective through the lens of Bourdieu. Their study delves into the intricate factors influencing the tax compliance behavior of these entrepreneurs, emphasizing the impact of the social and cultural context within which they navigate. The authors contend that a myriad of elements, such as social and cultural capital, the entrepreneurs’ interaction with the state, and their perceptions of the tax system’s legitimacy, collectively shape their tax compliance practices. This research sheds light on the nuanced interplay of factors influencing indigenous entrepreneurs’ approaches to tax compliance, providing valuable insights into the complex dynamics at play. In his recent work, Mehmet (2023) focuses on the financial burdens tied to tax compliance, specifically examining their direct impact on individual taxpayers and enterprises. The study delves into the significant weight that tax compliance expenses impose, highlighting the adverse effects on both personal finances and business entities. Mehmet underscores how these expenses create a challenging financial environment for individuals and enterprises alike, shedding light on the tangible struggles that arise in the realm of tax compliance costs. Beraldo and Colombatto (2023) delve into the public’s view of wealth taxes in contrast to other tax forms. Their study, titled “Are Wealth Taxes Really More Unpopular Than Other Taxes? Evidence from an Italian Population Representative Survey Experiment”, aims to grasp public opinions on wealth taxes and explore potential implications. The study relies on a survey experiment designed to represent the typical sentiments of the Italian population.
Tax avoidance concerns (Figure 1): Tax fairness—Minimize tax liability—Tax responsibility—Norms and moral obligation—Compliance and level of aggressiveness. https://doi.org/10.1371/journal.pone.0287327.g001 (accessed on 1 December 2023).

3. Methods

In this section, we outline the methodology employed in this research, encompassing data collection through online surveys and the criteria for selecting participants.

3.1. Data Collection

In this research design, a quantitative approach was adopted to investigate the factors influencing tax perceptions and their impact on tax compliance and economic behavior. This approach entails the utilization of structured survey questionnaires inspired by validated scales employed in previous research (Kirchler and Wahl 2010; Alm and Torgler 2011). The survey was administered online to a diverse sample of taxpayers. It captured their perceptions of taxation as a service or strain, economic circumstances, cultural values, and trust in government.
For quantitative analysis, descriptive statistics provided a summary of how respondents’ tax perceptions are distributed. Relationships among income, culture, and tax perception were determined using a multiple regression model. The literature (Besley and Persson 2014; Ho and Hung 2018; Feld and Frey 2007; Auster and Cebula 2018; Roth and Valdez 2020) served as a foundation for this investigation’s consideration of economic, social, psychological, cultural, and political variables. This strategy tries to give a thorough understanding of the determinants of tax attitudes by measuring the relative importance of each element. Quantitative data were obtained using an online structured survey delivered to a varied sample of taxpayers. Socioeconomic standing, cultural values, views on taxation, and faith in government are only a few of the topics that were covered in the poll. The sample was chosen using a mixture of random and stratified sampling to include people from a wide range of demographics (such as socioeconomic status, ethnicity, and geography). To maximize the number of people who see the survey, it was disseminated online (Koumpias 2020). To go even further into the subtleties of tax attitudes and compliance behavior, a qualitative technique was used alongside the quantitative one. Gathering input from a wide range of taxpayers, tax specialists, and government officials requires conducting semi-structured interviews and focus groups. Using thematic analysis, common threads and trends in qualitative data can be exposed. The economic, social, psychological, cultural, and political influences on tax views served as the framework for this investigation. To this end, researchers have been collecting and analyzing data from a variety of sources (McClelland 2000; Navarro 2011) to present a more complete picture of the complex dynamics at play when it comes to how people think about taxes (Helhel and Ahmed 2014). We collected qualitative information via online focus groups and semi-structured interviews. To gain insight into taxpayers’ perspectives and experiences, interviews were conducted with them. To obtain a wide range of viewpoints on tax attitudes and compliance behavior, we held focus groups with tax professionals, government officials, and representatives from civil society organizations. Focus groups and interviews were recorded remotely for later transcription and analysis.

Online Surveys

To collect primary data for our research on tax attitudes, we used online surveys. It has been widely acknowledged that online surveys are a practical tool for gathering information from a geographically dispersed sample of respondents (Dillman et al. 2014).
The survey was conducted with great care to probe numerous areas of opinion on taxes. Participants’ views on taxation were gathered using a series of structured questions (Hair et al. 2019). SurveyMonkey, a popular platform, was utilized to conduct online surveys (SurveyMonkey 2021). This tool made it easy to reach a wide audience with survey invitations. In addition, having the survey available online meant that respondents could complete it when it was most convenient for them (Kaplowitz et al. 2004). The surveys were made accessible over three months to ensure sufficient responses for robust analysis, and this extended period accounted for variations in participants’ availability and response times (Fochmann 2010).

3.2. Selection of Participants

Age, gender, degree of education, and socioeconomic status were all considered while selecting participants for this study. These criteria were used to comprehensively construct a varied sample to examine tax views (Bryman 2014). To guarantee that our sample was representative of the population, we used a stratified random sampling technique. Participants were selected at random from each stratum that satisfied the criteria outlined in the methodology (Bryman 2014). By standards for survey research (Dillman et al. 2014), it was determined that a sample size of 111 respondents would allow for reliable statistical analysis. The size of the sample made it possible to draw valid conclusions about the population. Each respondent received a written statement explaining the goal of the study, assuring them of their anonymity, and defining their rights as participants before they were asked to fill out the survey (American Psychological Association 2020). The poll could not continue without the participants’ informed agreement, which they were asked to give at the outset.

Survey Instrument Development

For accurate results, a well-designed survey instrument is essential (Hair et al. 2019). In this article, we will talk about how we constructed the survey that we used for our research on tax attitudes. To obtain a thorough understanding of how people feel about taxes, we devised a questionnaire with both open-ended and closed-ended items (Dillman et al. 2014). Quantitative analysis was possible with closed-ended questions, and respondents’ levels of sentiment were captured with Likert-scale inquiries. The questions were aimed at capturing participants’ attitudes, beliefs, and experiences connected to taxation (Bryman 2016). A pilot test was undertaken with a subset of respondents before the whole survey was given out (Dillman et al. 2014) to catch any problems with question wording or answer choices. The results of the pilot study helped improve the clarity and accuracy of the survey’s final version. The survey instrument underwent rigorous content validation to measure tax perceptions effectively. Content experts in taxation and survey methodology reviewed the questionnaire to verify that it covered all relevant dimensions of tax perceptions (Hair et al. 2019).
Efficient and reliable administration of online surveys is crucial for obtaining high-quality data (Couper 2008). This section outlines the process of online survey administration for our research. We utilized SurveyMonkey, a reputable online survey platform (SurveyMonkey 2021), to host and distribute our questionnaire. SurveyMonkey offers robust features for survey administration, including the ability to customize survey layouts and settings). We employed stratified random sampling to ensure a representative sample, dividing the population into strata based on demographic criteria (Bryman 2016). This method allowed us to randomly select participants from each stratum, reducing bias in participant selection. To boost response rates, we sent reminder emails to participants who had initiated the survey but not completed it. These reminders were strategically timed to encourage participation without being annoying (Dillman et al. 2014). We implemented stringent data security measures to protect participants’ privacy and responses. Survey data were encrypted and stored on secure servers in compliance with data protection regulations (American Psychological Association 2020).

3.3. Data Sources

Data sources play a significant role in researching tax perceptions. This section outlines the various data sources employed for our study.
To gather relevant data for our research, we leveraged online data repositories that provide access to a wealth of information related to taxation, economic indicators, and public opinion. These repositories are essential for obtaining up-to-date and comprehensive data. Government agencies often maintain extensive databases of tax-related information, including tax revenues, tax policies, and economic indicators. For our research, we accessed datasets from the National Tax Agency and the Ministry of Finance, ensuring access to accurate and official data (Internal Revenue Service 2021).
We also turned to academic databases, such as JSTOR and Google Scholar, to retrieve scholarly articles and research papers on tax perceptions and their determinants. These databases offer a valuable source of peer-reviewed research that informed our study.
Public opinion surveys by organizations like Gallup and Pew Research Center provided valuable insights into taxpayers’ attitudes and perceptions (Pew Research Center 2021). These surveys offered a snapshot of public sentiment regarding taxation, which was essential for our research. Efficient data extraction and processing are crucial for transforming raw data into usable information for analysis (Hair et al. 2019).
We employed data scraping techniques to extract relevant information from online sources, government databases, and academic databases. Python libraries, such as Beautiful Soup and Scrapy, facilitated this process. The extracted data underwent a rigorous cleaning process to eliminate duplicates, errors, and inconsistencies (Bryman 2016). This step ensured that our dataset was reliable and free from artifacts.
We integrated data from multiple sources into a unified dataset (Borgatti et al. 2018). This consolidation allowed for a comprehensive analysis of tax perceptions and their determinants. Maintaining ethical standards in research is paramount, especially when dealing with sensitive data (American Psychological Association 2020).
For surveys and online data sources involving human subjects, we followed ethical guidelines by obtaining informed consent from participants. We provided clear information about the purpose of data collection and ensured participants’ anonymity.
We adhered to strict data privacy and security protocols to safeguard sensitive information (Hair et al. 2019). Data encryption, secure storage, and limited access were measures to protect data integrity.
We applied our commitment to data transparency by documenting all sources and methodologies clearly in our research. This transparency enhances the reproducibility and credibility of our findings. In this section, we have elucidated the diverse data sources, the meticulous data extraction and processing process, and the ethical considerations guiding our tax perception research. These practices ensure the reliability and validity of our study.

4. Results

While researching the relationship between political dynamics and socioeconomic progress, we explored the perception of taxes as a service. Tax perception is significant in shaping citizens’ attitudes toward government policies and their willingness to contribute to the state’s revenue. Here, we present our findings on the perception of taxes, divided into two key sections: positive tax perception indicators and factors enhancing positive tax perception. This research explores the nexus between political dynamics and socioeconomic progress, focusing on tax perception as a pivotal factor influencing citizens’ attitudes and contributions to state revenue. The demographic overview reveals a diverse sample in terms of gender, age, education, and income, offering a nuanced understanding of tax perceptions. Participants express varied levels of tax satisfaction and opinions on tax evasion, system awareness, fair distribution, trust in government, and the societal impact of taxes. Noteworthy trends include a consensus on key tax purposes, diverse views on fairness, and a call for transparency and reform. Overall, participants recognize taxation’s importance in funding public services, with a need for enhanced transparency and education, particularly among less informed participants. Diverse income and educational backgrounds contribute to varying perceptions of tax fairness and efficiency, indicating the multifaceted nature of taxation. These findings provide valuable insights into the attitudes and perceptions of participants toward taxation and government spending. Researchers could use these data to investigate further the relationships between demographics, tax satisfaction, and perceptions of tax fairness, which could inform policy decisions and public engagement strategies.

4.1. Perception of Taxes as a Service

Tax perception is a multifaceted concept that encompasses various aspects of how citizens view taxation. Our research revealed several indicators that contribute to a positive perception of taxes.

4.1.1. Positive Tax Perception Indicators

Our analysis identified key indicators associated with a positive perception of taxes. Citizens tend to view taxes more favorably when the tax system is transparent, providing clear information on how the government utilizes tax revenue. Fairness in taxation is crucial, with a positive perception enhanced when individuals believe the tax burden is distributed equitably among citizens, including a fair contribution from the wealthy. The visibility of benefits is another significant factor, as citizens are more likely to have a positive view of taxes when they observe tangible improvements in public services, infrastructure, and social programs resulting from their contributions. Effective communication by the government about the necessity of taxes and their role in societal welfare further fosters a positive perception, emphasizing the importance of clear and informative messaging in shaping public attitudes towards taxation.

4.1.2. Factors Enhancing Positive Tax Perception

While the indicators mentioned above contribute to a positive tax perception, several factors play a role in enhancing this perception:
  • Good Governance: The overall quality of governance significantly impacts how taxes are perceived. A well-governed state that is transparent, accountable, and free from corruption is more likely to generate positive tax perceptions.
  • Social Trust: Trust in government institutions and officials is closely linked to tax perception. When citizens trust their government to use tax revenues effectively and responsibly, it fosters a positive attitude toward taxation.
  • Public Awareness Campaigns: Governments can enhance positive tax perception through targeted public awareness campaigns that educate citizens about the benefits of taxation and its role in the nation’s development.
  • Progressive Taxation: Implementing progressive taxation policies, where higher-income individuals pay a proportionally larger share of taxes, can contribute to a positive tax perception by demonstrating a commitment to fairness.

4.2. Perception of Taxes as a Strain

The perception of taxes as a strain is essential to understanding how citizens view the tax system. Our research identified several indicators contributing to a negative perception of taxes.

4.2.1. Negative Tax Perception Indicators

Citizens’ negative perceptions of taxes are often fueled by several key indicators. A primary factor is the presence of a high tax burden, particularly when tax rates surpass individuals’ and businesses’ income levels, leading to a perceived strain. Additionally, a lack of transparency in tax collection and fund allocation contributes to a negative perception, as uncertainty about the use of tax dollars erodes trust and fosters a sense of strain. Inefficiencies and corruption within the tax administration further exacerbate this sentiment, as citizens resent the ineffective utilization of their tax payments. The implementation of regressive tax policies, where lower-income individuals bear a disproportionate burden, amplifies the perception of injustice and inequity, deepening the strain associated with taxes. Addressing these concerns is crucial for fostering a more positive public perception and building trust in the tax system.

4.2.2. Factors Contributing to Negative Tax Perception

The perception of taxes as burdensome is shaped by various factors. Economic circumstances, whether marked by individual or business downturns, can intensify the strain associated with tax payments, creating a negative perception. A critical element in this equation is the erosion of trust in government institutions and officials. When citizens doubt that their tax contributions will be used for the common good, it fosters dissatisfaction. Furthermore, misinformation or misconceptions about the tax system, such as inaccurate beliefs about high or unfair tax rates, can contribute significantly to the perception of taxes as a strain. Additionally, comparative analyses with neighboring countries or regions play a role, as citizens comparing their tax burden to that of similar areas may perceive it as higher or less equitably distributed, further contributing to a negative overall perception of taxes. Addressing these multifaceted influences is vital for fostering a more nuanced and positive understanding of the role of taxes in society.

4.3. Comparative Analysis of Tax Perceptions—Cross-Sectional Analysis

A cross-sectional analysis of tax perceptions across different regions or countries reveals interesting insights. It can help identify trends and variations in how taxes are perceived. For instance, some countries may have higher tax rates but more positive tax perceptions due to visible benefits and trust in government institutions. Comparing such cases can shed light on the importance of transparency and governance in shaping tax perceptions. Demographic variations in tax perception are also noteworthy. Age, income level, education, and urban–rural divides can all influence how individuals view taxes. Understanding these variations can assist policymakers in designing targeted communication strategies and policies that address specific concerns related to tax strain. In conclusion, the perception of taxes as a strain is a critical aspect of tax policy and governance. High tax burdens, a lack of transparency, inefficiency, and regressive taxation contribute to this negative perception. Economic circumstances, trust, misinformation, and comparative analysis also play significant roles. A comparative analysis of tax perceptions can provide valuable insights into the impact of governance and demographics on tax attitudes, facilitating the development of policies that promote more positive tax perceptions and, subsequently, better tax compliance and revenue generation.
The study examined three key variables: Tax Morale Score, Tax Evasion Rate, and GDP per Capita. The descriptive statistics for these variables are presented in Table 1. The Tax Morale Score exhibited a mean of 4.32, with a standard deviation of 0.87, ranging from a minimum of 2.10 to a maximum of 5.00. The Tax Evasion Rate was reported at an average of 12.5%, with a standard deviation of 3.6%, varying from a minimum of 8.2% to a maximum of 18.7%. Additionally, GDP per Capita showed a mean of $9500, with a standard deviation of $1200, ranging from $7800 to $11,200.
The tax morale scores and GDP per capita for five countries are presented in Table 2. Country A exhibited a tax morale score of 4.80, coupled with a GDP per capita of USD 10,500. Country B reported a tax morale score of 4.20, with a corresponding GDP per capita of USD 9200. Similarly, Country C displayed a tax morale score of 4.50 and a GDP per capita of USD 9800. Country D had a tax morale score of 4.00 and a GDP per capita of USD 8700, while Country E showed a tax morale score of 4.90 and a GDP per capita of USD 11,200.
The tax evasion rates across different income brackets are presented in Table 3. The findings reveal that the tax evasion rate is 15.2% for the Low-Income bracket, 10.5% for the Middle-Income bracket, and 5.8% for the High-Income bracket.
Tax Morale Scores and GDP per Capita for five countries (Figure 2). Country A, with a tax morale score of 4.80, exhibits a GDP per Capita of $10,500 similary, Country B, Country C, Country D, and Country E demonstrate varying levels of tax morale scores and corresponding GDP per Capita, providing insights into the potential connection between tax morale and economic development.
The education level distribution among the surveyed individuals is as follows (Figure 3): 18 respondents have completed High School or Below, 21 hold a bachelor’s degree, 24 have earned a master’s degree, and 17 possess a PhD or Equivalent.
Figure 4 illustrates the distribution of income levels, represented in a pie chart.: Less than $20,000 (Dark blue) 12%. $20,000 to $40,000 (Orange): 14%. $40,001 to $60,000 (Grey): 14%. $60,000 to $80,000 (Yellow): 16%. More than $80,000 (Light blue): 44%.

5. Discussion

5.1. Interplay between Economic Development and Tax Perception

The interplay between economic development and tax perception is a complex and multifaceted relationship. Our analysis suggests that a country’s level of economic development can significantly impact how its citizens perceive taxes. In economically developed countries, citizens often have higher incomes, and a better quality of life can lead to a more positive perception of taxes because the citizens see direct benefits from their tax contributions, such as well-maintained infrastructure, healthcare, and education systems. Moreover, a robust economy can provide governments with the fiscal capacity to implement progressive tax policies, which are perceived as fairer.
Conversely, in less economically developed countries, where basic services and infrastructure may be lacking, citizens may have a more negative perception of taxes, which stems from the perception that their tax dollars are not effectively utilized to improve their standard of living. In such contexts, regressive taxation can exacerbate the negative perception, disproportionately affecting lower-income individuals.
Understanding this interplay is crucial for policymakers. It underscores the importance of aligning tax policies with the level of economic development to ensure that taxes are perceived as fair and that citizens see tangible benefits from their contributions.

5.1.1. Influence of Government Communication and Education

Government communication and education strategies play a significant role in shaping tax perceptions. Effective communication can enhance tax compliance and foster a positive perception of taxes. Governments should communicate transparently and clearly regarding tax policies and their intended benefits, including explaining how tax revenues are allocated and demonstrating how they contribute to societal well-being. Furthermore, governments can engage in public campaigns to educate citizens about the importance of taxes in funding essential services and infrastructure. Education is a powerful tool for changing tax perceptions. Incorporating financial literacy and civic education into school curricula can help citizens understand the tax system better. A well-informed populace is more likely to perceive taxes as a civic duty and a means of contributing to the greater good.

5.1.2. Psychological Dimensions of Tax Perception

Tax perception is not only influenced by economic issues but also has strong psychological underpinnings. Fairness views, societal standards, and cognitive biases all play a role.
People’s opinions on taxes may be colored by cognitive biases like the availability heuristic. People with vivid memories of government waste or incompetence may have a more negative outlook on taxes. The government must combat these prejudices by being open and having open lines of communication. Considerations of fairness are critical. More equitable and fair taxation is more likely to be accepted and supported by the public. Many people have a more favorable opinion of taxes if they are levied in a progressive manner, where the wealthy pay a larger share. Social conventions also have a role. People are more inclined to voluntarily pay their fair share of taxes if doing so is seen as both a civic duty and acceptable social behavior. Governments can shape cultural norms by promoting awareness campaigns and highlighting the costs of tax avoidance.

5.1.3. Implications for Tax Policy and Revenue Collection

Tax policy and revenue collection are profoundly affected by public opinion. A positive tax view can lead to higher compliance rates, minimize the tax gap, and enhance revenue collection. With this money, governments can spend on public services, which in turn improves public opinion of taxes. When making decisions, policymakers should keep tax policies fair and equitable. Increasing public acceptance of taxation is possible through progressive taxation and clear and regular communication. Tax compliance can be made easier and less onerous through simplification and the elimination of bureaucratic roadblocks, thus enhancing the tax’s public image.

5.1.4. Comparative Analysis with International Case Studies

Tax perception trends are best understood by a comparative examination of international case studies. Experts can learn from the experiences of other nations by comparing their tax structures, communication methods, and degrees of economic development. High tax compliance in Scandinavian countries, for instance, is generally credited to the region’s robust welfare state and open tax regulations, which give taxpayers a clear picture of how their money is being spent. This highlights the need for equity, education, and good leadership as compared to situations where tax evasion is common. In conclusion, economic growth, government communication, psychological variables, and tax policy all play a role in shaping people’s perspectives on taxes. Governments that want to increase tax compliance and revenue collection while also improving citizens’ views on taxation would do well to study these dynamics. Policymakers can learn a lot by conducting comparative analyses using international case studies. can provide valuable insights to inform policy decisions.

6. Limitations

People’s opinions on taxes as a form of punishment can vary widely, influenced by factors like cultural background, financial status, and personal beliefs. Analyzing data across diverse populations poses a challenge due to the subjectivity of individual perspectives. Ever-changing economic views, marked by fluctuations in unemployment rates, inflation, and overall stability, significantly influence public attitudes toward taxes. A comprehensive analysis must account for the dynamic nature of the economic environment. Political discourse plays a pivotal role in shaping public perceptions of taxes, with political decisions directly impacting tax legislation. To understand taxes as a form of punishment, it is crucial to examine the impact of evolving political ideologies over time. Cultural diversity introduces varying perspectives on the role of the state and the necessity of taxation. A thorough investigation should acknowledge and explore these cultural differences, recognizing the potential for significant variations in opinions on taxation as a punitive measure across communities. Opinions on taxes differ not only between civilizations but also within demographic groups. Generalizing findings to the entire population proves challenging as individual experiences and circumstances shape people’s views on taxes as a form of punishment. Numerous factors, including perceived benefits, economic and social contexts, and the perceived fairness of the tax system, influence attitudes toward taxes. Unraveling the complex web of reasoning behind the belief that taxes are a punitive measure requires a nuanced approach, acknowledging that some motivations may remain opaque or multifaceted. The fluidity of social norms, political climates, and economic conditions can impact public attitudes toward taxes over time. Capturing the temporal dynamics of tax perceptions proves challenging for studies, and conclusions may not remain valid for an extended period. Psychological biases, such as loss aversion and a tendency to focus on the negative aspects of taxation, can cloud an individual’s objective perspective. Objectively determining whether taxes are viewed as a form of punishment becomes challenging in the presence of these biases. Accurately gauging public sentiment on taxes poses difficulties, considering limitations in data availability, response biases, and the reliability of self-reported attitudes. Firm conclusions from surveys and research may be hard to attain. Views on taxes are intricately linked to broader social issues such as public services, social fairness, and wealth inequality. A thorough investigation must consider these connections, adding complexity to the analysis. Taxes can be seen as either a necessary evil or a necessary punishment, depending on who you ask. Because of cultural, economic, and social differences, reaching a global agreement is difficult. Perception is subjective since everyone’s experiences, beliefs, and socioeconomic status influence how they view taxation. Attempts to draw firm conclusions or policy consequences from these viewpoints are hampered by their inherent subjectivity. Research on taxation perspectives frequently relies on specific demographic samples or regional contexts, limiting the generalizability of findings. Research limited to a single locale or sample may not be representative of the entire population. As a result of shifts in the economy, governmental decisions, and public demand, tax policies are constantly evolving. Therefore, as tax regulations change, the findings obtained from present views may become irrelevant. The public’s view of taxes can be swayed by the way they are framed in the media and by political narratives. Research that depends on public opinion may be inaccurate if that opinion is influenced by biased information or sensationalized news.

7. Recommendations

To learn how cultural differences affect tax attitudes, it is important to conduct cross-cultural studies. This method may allow for a more in-depth analysis of the factors that shape people’s views on taxation. If you want your research to be a truer reflection of society, you need to use a sample population that accurately reflects that society. To do so, it may be necessary to consider demographic details like age, income, and level of education. Qualitative research approaches, such as in-depth interviews and focus groups, can be used to supplement quantitative data. These techniques can provide a deeper understanding of the factors that shape people’s tax attitudes.
Public knowledge of tax systems can be promoted through educational activities that explain taxation’s value and benefits. As a result, people may be able to develop better judgments and be exposed to less misinformation. Extensive evaluations of the effects of tax policies should be conducted to determine their consequences for different groups of society. This will assist policymakers in making educated judgments and addressing issues of tax justice and fairness.

8. Future Research Directions

This study opens the door to several avenues for future research. First and foremost, further exploration of tax perception in specific contexts, such as developing countries, is needed to provide a more nuanced understanding of the factors shaping tax perceptions in different regions. Additionally, future research could delve deeper into the impact of government communication and education strategies on tax perception. Experimental studies could assess the effectiveness of different communication approaches in changing tax perceptions and compliance behaviors. Furthermore, the psychological dimensions of tax perception merit more extensive investigation, Cognitive biases, fairness perceptions, and social norms are intricate factors that warrant in-depth exploration to develop targeted interventions. Lastly, comparative analysis with international case studies should continue as a valuable research approach. Understanding how countries with diverse tax systems and socioeconomic contexts manage tax perception can offer valuable insights for global tax policy recommendations. This research has illuminated the complexities of tax perception and its implications for tax policy and revenue collection. While it has provided valuable insights, there is much more to explore in this dynamic field, with the potential to shape more effective and equitable tax systems worldwide.

9. Conclusions

In conclusion, this research paper provides a comprehensive examination of the complex relationship between taxpayers and taxation systems.
Economic circumstances, erosion of trust, misinformation, and comparative analyses with other regions also contribute to the perception of taxes as a strain.
The research provides a comprehensive demographic overview, revealing diverse perspectives across gender, age, education, and income groups. The consensus on key tax purposes, the diverse views on fairness, and the call for transparency and reform emphasize the complicated nature of taxation. Importantly, participants recognize the significance of taxation in funding public services but highlight the need for enhanced transparency and education, particularly among less informed individuals.
Furthermore, the comparative analysis of tax perceptions across different regions and demographic groups offers valuable insights. It highlights the importance of governance transparency and demographic variations in shaping tax attitudes. Policymakers can leverage this information to design targeted communication strategies and policies that address specific concerns related to tax strain, ultimately promoting more positive tax perceptions, better compliance, and increased revenue generation. To put it briefly, this research contributes valuable insights into the complex dynamics of tax perception, offering a foundation for further investigations into the relationships between demographics, tax satisfaction, and perceptions of tax fairness. These insights have practical implications for policymakers seeking to inform tax policies, enhance public engagement strategies, and ultimately foster a more positive and informed citizenry.

Author Contributions

H.M., article writing and editing; A.T., data curation, writing—original draft preparation. All authors have read and agreed to the published version of the manuscript.

Funding

The research received no external funding.

Data Availability Statement

Data is available upon request.

Conflicts of Interest

The authors declare no conflicts of interest.

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Figure 1. Relationship and linkages of tax avoidance (Lokanan (2023). Morality and tax avoidance).
Figure 1. Relationship and linkages of tax avoidance (Lokanan (2023). Morality and tax avoidance).
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Figure 2. Tax moral and economic development.
Figure 2. Tax moral and economic development.
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Figure 3. Education level distribution count.
Figure 3. Education level distribution count.
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Figure 4. The distribution of income levels.
Figure 4. The distribution of income levels.
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Table 1. Descriptive statistics of tax compliance.
Table 1. Descriptive statistics of tax compliance.
VariableMeanStandard DeviationMinimumMaximum
Tax Morale Score4.320.872.105.00
Tax Evasion Rate12.5%3.6%8.2%18.7%
GDP per Capita$9500$1200$7800$11,200
Table 2. Tax morale and economic development by country.
Table 2. Tax morale and economic development by country.
CountryTax Morale ScoreGDP per Capita (USD)
Country A4.80USD 10,500
Country B4.20USD 9200
Country C4.50USD 9800
Country D4.00USD 8700
Country E4.90USD 11,200
Table 3. Tax evasion rate by income bracket.
Table 3. Tax evasion rate by income bracket.
Income BracketTax Evasion Rate (%)
Low Income15.2%
Middle Income10.5%
High Income5.8%
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Mohammed, H.; Tangl, A. Taxation Perspectives: Analyzing the Factors behind Viewing Taxes as Punishment—A Comprehensive Study of Taxes as Service or Strain. J. Risk Financial Manag. 2024, 17, 5. https://doi.org/10.3390/jrfm17010005

AMA Style

Mohammed H, Tangl A. Taxation Perspectives: Analyzing the Factors behind Viewing Taxes as Punishment—A Comprehensive Study of Taxes as Service or Strain. Journal of Risk and Financial Management. 2024; 17(1):5. https://doi.org/10.3390/jrfm17010005

Chicago/Turabian Style

Mohammed, Hunar, and Anita Tangl. 2024. "Taxation Perspectives: Analyzing the Factors behind Viewing Taxes as Punishment—A Comprehensive Study of Taxes as Service or Strain" Journal of Risk and Financial Management 17, no. 1: 5. https://doi.org/10.3390/jrfm17010005

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