Next Article in Journal
Regional Ecological Risk Assessment in the Huai River Watershed during 2010–2015
Previous Article in Journal
The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention
Article Menu
Issue 12 (December) cover image

Export Article

Open AccessArticle
Sustainability 2017, 9(12), 2270; doi:10.3390/su9122270

Effects of the Use of Social Network Sites on Task Performance: Toward a Sustainable Performance in a Distracting Work Environment

Department of Business Administration, Chosun University, 309 Pilmundaero Donggu, Gwangju 61452, Korea
Received: 25 October 2017 / Revised: 1 December 2017 / Accepted: 4 December 2017 / Published: 7 December 2017
(This article belongs to the Section Economic, Business and Management Aspects of Sustainability)
View Full-Text   |   Download PDF [853 KB, uploaded 7 December 2017]   |  

Abstract

As the use of social network sites (SNS) has become increasingly prevalent, its effect on sustainable performance has received much attention. The existing literature has taken either a positive or negative view of SNS, arguing that it either decreases performance by taking time and effort away from work, or increases performance by providing social benefits for enhancing performance. In contrast, this experimental study, investigates how SNS use can disturb or enhance the performance of different types of tasks differently, thus influencing the sustainability of task performance. Based on distraction-conflict theory, this study distinguishes between simple and complex tasks, examines the role of SNS, and analyzes data including electroencephalography data captured by a brain-computer interface. The results show that task performance can be sustainable such that SNS use positively influences performance when participants are engaged in a simple task and influences performance neither positively nor negatively when participants are engaged in a complex task. The study finds the former result is attributable to the positive effect of the psychological arousal induced by SNS use and the latter result to the negative effect of the psychological arousal offsetting the positive effect of reduced stress resulting from SNS use. View Full-Text
Keywords: sustainable performance; task performance; SNS use; EEG; distraction-conflict theory; break; arousal; stress sustainable performance; task performance; SNS use; EEG; distraction-conflict theory; break; arousal; stress
Figures

Figure 1

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

Scifeed alert for new publications

Never miss any articles matching your research from any publisher
  • Get alerts for new papers matching your research
  • Find out the new papers from selected authors
  • Updated daily for 49'000+ journals and 6000+ publishers
  • Define your Scifeed now

SciFeed Share & Cite This Article

MDPI and ACS Style

Min, J. Effects of the Use of Social Network Sites on Task Performance: Toward a Sustainable Performance in a Distracting Work Environment. Sustainability 2017, 9, 2270.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Related Articles

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Sustainability EISSN 2071-1050 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top