A Decision Support Model for Hotel Recommendation Based on the Online Consumer Reviews Using Logarithmic Spherical Hesitant Fuzzy Information
Abstract
:1. Introduction
- (1)
- Novel logarithmic operational laws under spherical hesitant fuzzy numbers are developed.
- (2)
- Based on the logarithmic operational laws, a novel list of algebraic aggregation operators is introduced to aggregate the uncertain information in real word decision making problems.
- (3)
- A decision-making algorithm is presented to deal decision-making problems.
- (4)
- A real-life decision-making problem of hotel selection is illustrated using proposed algorithm.
- (5)
- A validity test is given to show the effectiveness and reliability of the proposed methodology.
2. Preliminaries
3. Operational Laws for Logarithmic Spherical Hesitant Fuzzy Sets
4. Logarithmic Spherical Hesitant Fuzzy Aggregation Operators
4.1. Logarithmic Averaging Aggregation Operators
4.2. Logarithmic Geometric Aggregation Operators
5. Algorithm for Decision Making Problems
- Step-1
- Construct the expert evaluation matrix .
- Step-2
- Construct the normalized decision matrix Where
- Step-3
- Aggregate the individual decision matrices based on the spherical hesitant fuzzy aggregation operators to construct the collective matrix as follows.
- Step-4
- In this step, we find the weights of each of the attribute by using the spherical hesitant fuzzy entropy.
- Step-5
- Exploit the established aggregation operators to achieve the SHFN for the alternatives , that is, the established operators to obtained the collective overall preference values of for the alternatives , where is the weight vector of the attributes.
- Step-6
- Compute the score (According to Definition 15) of all the overall values for the alternatives .
- Step-7
- Rank the alternatives and select the best one having the greater value.
6. Illustrative Example
- Step-1
- The expert evaluation information in the form of the spherical hesitant fuzzy sets is enclosed in Table 1:
- Step-2
- Normalized logarithmic spherical hesitant fuzzy decision matrix calculated in Table 2:
- Step-3
- As, in this problem, we consider only one expert, so we do not need to find the overall preference of the experts.
- Step-4
- The expert weight are given in this case study are .
- Step-5
- Now, we calculate the aggregated values of each alternative under criteria weight vector using proposed list of logarithmic spherical hesitant fuzzy aggregation operators as follows:Case-1: Usingaggregation operator;The aggregated values of each alternative using aggregation operator is enclosed in Table 3:Case-2: Usingaggregation operator;The aggregated values of each alternative using aggregation operator is enclosed in Table 4:
- Step-6
- Now, Score values of each alternative of aggregated information are enclosed in Table 5:
- Step-7
- The rank of the alternatives is enclosed in Table 6:
7. Comparison Study
- Step-1
- Step-2
- The normalized expert evaluation information in enclosed in Table 8:
- Step-3
- As, in this problem, we consider only one expert, we do not need to find the overall preference of the experts.
- Step-4
- The expert weight are given in this case study are .
- Step-5
- Now, we calculate the aggregated values of each alternative under criteria weight vector using logarithmic spherical hesitant fuzzy weighted averaging aggregation operators as follows:The collective overall preference values of each alternative using aggregation operator is enclosed in Table 9:
- Step-6
- Ranking result is enclosed in Table 10:
Discussion
8. Reliability and Validity Test
Validity Test for Proposed Methodology
- Test step-1
- In this step, we exchange the normalized element for the worse element of the alternative by demonstrating the best possible alternative without any adjustment and also without modifying the comparative status of each decision criterion. The updated decision matrix is calculated in Table 12:Now, we calculate the aggregated value of the each alternative under attribute weight vector is using proposed list of logarithmic spherical hesitant fuzzy aggregation operators as follows:Case-1: Usingaggregation operator: The aggregated values of each alternative using aggregation operator is enclosed in Table 13:Case-2: Usingaggregation operator: The aggregated values of each alternative using aggregation operator is enclosed in Table 14:Now, the Score of the aggregated values of each alternative is enclosed in Table 15:Rank the alternatives is enclosed in Table 16:After applying the Test step-1, we obtained the same best alternative as we obtained in our proposed numerical case study.
- Test Step-2 & 3
- Now, we check the step-2 and -3 of the validity test to show that the proposed methodology is effective and appropriate. For this, first we transformed the consider MAGDM problem into three smaller sub-problems as , , and . Now, we apply the our proposed decision-making methodology on the smaller transformed problems and obtained the following ranking of the alternatives: , and , respectively. While assigning a comprehensive ranking, we find that is the same as the standard decision-making methodology results.
9. Conclusions
Author Contributions
Funding
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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Khan, A.; Abosuliman, S.S.; Abdullah, S.; Ayaz, M. A Decision Support Model for Hotel Recommendation Based on the Online Consumer Reviews Using Logarithmic Spherical Hesitant Fuzzy Information. Entropy 2021, 23, 432. https://doi.org/10.3390/e23040432
Khan A, Abosuliman SS, Abdullah S, Ayaz M. A Decision Support Model for Hotel Recommendation Based on the Online Consumer Reviews Using Logarithmic Spherical Hesitant Fuzzy Information. Entropy. 2021; 23(4):432. https://doi.org/10.3390/e23040432
Chicago/Turabian StyleKhan, Aziz, Shougi S. Abosuliman, Saleem Abdullah, and Muhammad Ayaz. 2021. "A Decision Support Model for Hotel Recommendation Based on the Online Consumer Reviews Using Logarithmic Spherical Hesitant Fuzzy Information" Entropy 23, no. 4: 432. https://doi.org/10.3390/e23040432
APA StyleKhan, A., Abosuliman, S. S., Abdullah, S., & Ayaz, M. (2021). A Decision Support Model for Hotel Recommendation Based on the Online Consumer Reviews Using Logarithmic Spherical Hesitant Fuzzy Information. Entropy, 23(4), 432. https://doi.org/10.3390/e23040432