1. Introduction
Burnout, a psychological syndrome which emerges as a prolonged response to chronic interpersonal stressors, is characterised by three key dimensions: emotional exhaustion, depersonalization, and a sense of reduced personal accomplishment or efficacy [
1] As indicated by its placement and definition within the 11th revision of the International Classification of Diseases (ICD-11), burnout is a syndrome defined by context—namely, it is an occupational phenomenon [
2]. As such, the occupational context is a key determinant of burnout prevalence. In other words, not all occupations are equally susceptible to burnout. The teaching profession has for many years been recognised as an at-risk occupation for burnout [
3].
Over time, theoretical models have evolved and highlighted the dynamic interplay between work-related demands and resources [
4]. The Job Demands–Resources (JD-R) model emphasises the balance between job demands—such as workload, roles and responsibilities and time pressures, and resources, including personal and social support, autonomy, and professional development opportunities [
5]. Empirical research supports this model, demonstrating that excessive occupational demands lead to emotional exhaustion, while inadequate resources are aligned to disengagement [
6]. Among teachers, studies show that they face substantial job demands, including pedagogical and administrative workload, managing student (and parent) behaviour, and poor physical work environments while often lacking sufficient resources such as collegial support, decision-making autonomy, and appreciation [
7].
A large-scale (N = 2035) study of Finnish teachers provided strong empirical support for the JD–R model, demonstrating that job demands predicted ill health through their impact on burnout, while job resources were associated with greater work engagement and organisational commitment. Their findings highlight how burnout mediates the relationship between workplace conditions and both teacher well-being and retention [
7]. Other researchers working in Norway have extended the JD-R model by exploring the relationships between different types of job demands and resources, and relationship with different dimensions of burnout. In their study, the specific demand of “Time pressure” was the strongest predictor of emotional exhaustion with no impact on teacher cynicism, while low student motivation and working in a dissonant value context was predictive of cynicism but not the BO dimension of emotional exhaustion [
8].
These concerns pre-dated the COVID-19 pandemic. The pandemic exacerbated these issues, introducing new stressors and intensifying existing ones [
9]. Post-pandemic research has consolidated the finding that the teaching occupation is particularly at-risk for burnout [
10]. The implications of teacher burnout are profound, affecting both educators, students, families, and society at large. For teachers, burnout can lead to decreased job satisfaction, higher absenteeism, and increased rates of attrition. A recent meta-analysis concluded that symptoms of burnout show a significant positive relationship with teachers’ intentions to quit, and that the risk of teacher attrition from burnout may be increasing over time [
11]. For students, meanwhile, teacher burnout can result in lower educational outcomes and decreased engagement [
12]. As such, burnout among teachers poses a critical threat to the education system.
Teachers in Ireland, like their colleagues worldwide, bore considerable responsibility in the uncertain times of the early pandemic years. Research has shown how Irish teachers felt unsupported in navigating the abrupt transformation of the educational landscape, citing insufficient resources, lack of clear guidelines, and inadequate mental health support systems [
13]. Furthermore, teachers struggled with the dual stress of managing their own anxieties about the virus alongside their students’ anxieties. This professional and emotional burden led to significant stress and negatively impacted on teachers’ mental health and well-being [
14]. Our team contributed to this field of study with mixed methods research in a national sample of 245 Irish teachers [
15]. Using the Copenhagen Burnout Inventory as the primary outcome measure, 79–82% of participants reported moderate or high levels of work and personal burnout, with perceived adverse effects on their physical health and mental health. More than half (58%) had seriously considered changing jobs within the past 6–12 months. Key emergent themes from the qualitative component of this work identified respondents’ sense of being “Overburdened” and “Abandoned” and with adverse “Consequences” on their physical and mental health [
16]. Participants described issues such as large class sizes, high workload, and out-of-work contact, along with a sense of being criticised and unappreciated by others [
16].
The WHO declared an end to the COVID-19 pandemic in May 2023. In the post-pandemic era, teachers are facing a new set of challenges, including the need to implement health protocols and address the learning gaps that were amplified during remote instruction in a generation with unprecedented rates of poor mental health [
17]. Rather than improving, or even returning to pre-pandemic levels, some studies report a decline in teachers’ working conditions in terms of classroom disruptions, student responsibility, and safety concerns [
18]. Work by our own group also signalled a deterioration in levels of teacher burnout even following pandemic offset. Rates of burnout increased across all domains; work, personal and student-related between 2020/21 and 2022/23 [
19]. Furthermore, teachers reported a lack of organisational stress training or stress reduction activities and ongoing perceptions of decreased job satisfaction and ability.
This growth in teacher burnout signals an urgent need to better understand the multifaceted causes and course of this complex issue. Only with adequate data and a deep understanding of the intricate issues at play in teacher burnout can effective strategies be developed to mitigate its impact.
This follow-up qualitative study aims to provide a comparison of the experiences of occupational stress amongst teachers in Ireland in the post-pandemic era. By examining the impact of the pandemic on teacher burnout and well-being three years post onset, we aim to extend the data to enrich the understanding of this pressing issue.
2. Material and Methods
Ethical approval was granted by University College Dublin (LS-22-43-Minihan-McNicholas).
2.1. Participants
This study utilised the same recruitment strategy as the original 2022 study for direct comparison. Both teaching staff and principals were invited to participate through completion of a survey, the development of which is described below.
Several recruitment strategies were deployed to maximise response rate. Firstly, schools were stratified to include representation from mainstream primary, special primary and post-primary schools as well as geographical representation from the four provinces of Ireland and school principals nationwide were contacted. These principals were invited to participate and asked to distribute the survey to teachers within their schools. Secondly, individual teachers and principals across the country were invited to participate through the Irish National Teacher’s Organisation (INTO) InTouch magazine and e-newsletter. A follow-up reminder with the survey link was published in the same magazine and e-newsletter towards the end of the data collection period. Thirdly, attendees at the Irish Learning Support Association (ILSA) Conference were provided with a hardcopy of the survey and invited to return completed questionnaires into a return box at the conference.
2.2. Questionnaire
The anonymous questionnaire utilised in this study was identical to that used in the original 2022 study to allow direct comparison. The research team developed a Study Specific Questionnaire (SSQ), available in digital and hardcopy formats with three questions offering free text response options. This included the standardised Copenhagen Burnout Inventory (CBI) along with some study specific questions designed to capture the experiences during the pandemic. The three questions were used by the research group in previous research on occupational stress and burnout and were as follows: (1) Have you any suggestions about what you think should change in your work to reduce the risk of burnout? (2) What can your organisation do better to support staff? The third question was an open invitation to “add anything you wish”. Despite the survey including a different teacher cohort compared to the 2022 study, the use of the identical methodology allows for a meaningful comparison of burnout levels as the pandemic continues to affect educators. Quantitative data are reported from this sample elsewhere [
20]. This paper reports on the three open-ended questions only.
2.3. Analysis Method
All responses were anonymous and analysed collectively. As per the previous study, a qualitative approach employing the Braun and Clarke method of thematic analysis was used. Free text responses were exported and shared to the researchers responsible for analysis (ENiC & MS).
A reflexive thematic analysis (RTA) method was employed. Braun and Clarke describe reflexive thematic analysis as a theoretically flexible method aimed at “developing, analyzing and interpreting patterns across a qualitative dataset” [
21]. This enabled researchers to consider the previous literature and theory (including the initial 2022 study). Unlike research approaches that try to minimise or neutralise the researcher’s influence, reflexive thematic analysis harnesses this influence as a potent analytical tool and enables researchers to use both inductive and deductive processes, semantic or latent interpretation, and realist or constructionist theories [
22]. Reflexive thematic analysis allowed researchers to remain self-aware and reflect on their own experiences, biases, and perspectives that directly affect the interpretive process of coding. In our study, we employed a deductive approach. We aimed to explore and analyse evolving stressors related to teacher burnout using the same questions and themes as used in our earlier study [
16].
In line with the Braun and Clark RTA method the following steps were utilised (i) immersion and familiarisation; (ii) preliminary coding; (iii) re-reading the data; (iv) developing and re-adjusting themes; (v) clustering themes; (vi) reviewing and selecting quotes as a team to include only pertinent themes and quotes representing the dataset; (vii) writing the report [
23].
Responses varied in length from 1 word to 350 words. Although there was no consistent pattern in response length, we found that longer responses tended to focus more on the adverse impact of the pandemic on teacher emotional well-being, their sense of being unsupported or vilified, and the challenges of supporting students’ mental health. In contrast, shorter responses were more frequently associated with workload demands.
The coding process began with an initial reading of the data, resulting in the generation of 75 preliminary codes. These codes were then grouped into broader concepts and categories based on their similarities and were discussed alongside the quotes with the wider research team. The team carefully reviewed the material (raw data and assigned codes), identifying patterns and differences across the quotes and codes, which led to the reduction in the initial 75 codes to 31. The raw data were revisited with these 31 codes, allowing for the identification of sub themes. These were organised further into main and overarching themes at a wider team discussion. Themes were adjusted and refined during these meetings, with a consensus reached on the final analysis. Representative quotes were selected as final examples, which illustrated and validated the themes. The process was iterative, with themes continuously revised until the research team was satisfied that the final analysis captured the essence of the participants’ responses.
ENiC and MS completed these steps independently to minimise bias. The iterative process, with regular reviews and adjustments, ensured the final coding structure was both comprehensive and reflective of the participants’ experiences. A total of four zoom sessions took place with the wider team (EM, ENiC, MS, and FMcN) to discuss the codes and themes. This collaborative process allowed the team to ensure that the final themes and quotes accurately reflected the dataset and were pertinent to the research question.
4. Discussion
This study explored the factors contributing to teacher burnout in post-COVID-19 Ireland, highlighting four themes: administrative overload, unrealistic expectations, lack of community support and empathy, and inadequate mental health and professional support. The findings build on and align with existing research, particularly the studies led by our colleagues Minihan et al., which investigated occupational stress in Irish teachers during the COVID-19 pandemic (2022). As with that earlier work, ours was a mixed methods study which produced both the qualitative data presented here, as well as quantitative data published elsewhere, which drew on the Copenhagen Burnout Index (CBI) [
15,
16]. In terms of the qualitative data, both studies highlight administrative overload as a significant factor in teacher stress. However, while Minihan et al. focused on the immediate challenges posed by the pandemic, such as transitioning to online teaching and managing health risks, this current study reveals that administrative burdens have persisted beyond the pandemic.
Other studies have found a lack of abatement in stress for teachers post-pandemic. A study by Baker and Koedel among teachers in USA found that working conditions showed a prolonged deterioration that persisted after the peak of the pandemic. They found no difference in terms of socioeconomic status; however, schools that had adapted more online learning showed a larger decline in conditions. Working conditions post-pandemic were unrelated to socioeconomic disadvantage but were poorer in schools where online learning was the predominant mode of teaching during the 2020–2021 [
18]. This highlights the need to ensure that teachers are adequately trained and supported when moving towards more standard hybrid models. Given the realisation that stress had already existed pre-COVID-19 as one of the main reasons for teacher attrition, even more so than pay [
24] if unaddressed, could lead to a mass exodus from an already denied service.
Furthermore, unrealistic expectations were identified as adversely impacting both cohorts of teachers. Minihan et al. described the pressure on teachers to adapt rapidly to remote teaching and maintain educational standards despite technological and pedagogical challenges [
15]. The current study extends these findings by showing that these expectations have continued, with teachers feeling pressured to be constantly available and to implement new initiatives without adequate support. These concerns mirror similar observations across a range of professional groups both in the public and private sector, pointing to an urgent need for innovative strategies to address this growing stressor [
25,
26]. Realistic boundaries and expectations are a prerequisite to teacher well-being. Within this context, it is essential to consider the need to develop frameworks regarding the evolving “always on” professional culture across a myriad of occupations. Clear policies need to be drawn up as to the use of email by parents to contact teachers directly and the expectation of immediate availability. This is best shaped within a broader societal conversation to garner true engagement.
Moreover, the lack of community support and empathy noted in both studies, is also reflective of larger societal trends. Many people-facing professions (such as police and health professionals) report increasing demands with decreased community respect and support [
27]. Indeed, more broadly, consistent data globally demonstrates a dramatic fall-off in societal trust of government institutions/agencies and those in positions of authority or power [
27]. At a micro-level, elements of the changed parental stance towards teachers may in part reflect this larger societal trend. Both studies identified inadequate mental health support as a critical issue, with Minihan et al. noting the increased stress and anxiety levels among teachers during the pandemic [
15].
Our findings further suggest that the lack of accessible mental health resources remains a significant concern. Teachers continue to face high levels of stress without sufficient support systems, highlighting the urgent need for improved mental health services and professional development opportunities. However, it is imperative that the provision of well-being and or mental health support to alleviate occupational stress are not merely “bolt on” provisions. Causal stressors must be addressed contemporaneously.
Our four themes align with the JD-R model proposed by Bakker and Demerouti [
6], which suggests that burnout results when job demands outweigh the resources available to employees. In our study, teachers reported high job demands (such as administrative overload and unrealistic expectations) alongside insufficient resources (lack of support, mental health services, and community empathy) setting fertile ground for burnout. Our themes may also be interpretated using an earlier model by Maslach and Leiter [
28]. This model identifies six domains of workload, control, reward, community, fairness, and values, as crucial factors in understanding the causes of burnout. The authors emphasise how imbalances in any of these domains may lead to chronic stress and emotional exhaustion in employees. With reference to this model, the theme of Administrative Overload suggests an imbalance in the domain of “workload”. The increasing demands of paperwork, curriculum changes, and large class sizes, referred to by teachers, may contribute to emotional exhaustion and stress. Similarly, the theme of Unrealistic Expectations links closely to that of “control”. In our study, teachers report feeling a lack of autonomy in their roles, particularly when they are expected to meet constant demands from parents and administrators, with little flexibility or agency. The theme of Lack of Community Support and Empathy fits within the domain of “community”, where teachers experience a sense of isolation and a lack of understanding from their colleagues and employers, undermining the supportive networks that are essential for mitigating burnout. Lastly, the theme of Inadequate Mental Health Support aligns with the domains of “reward” and “fairness”. Teachers perceive a lack of adequate resources and support for their own mental health, highlighting the imbalance between the demands placed on them and the insufficient support they receive, leading to feelings of inequity and diminishing their sense of personal accomplishment. Both models highlight a scenario where the demands (workload, expectations) outweigh the resources (control, rewards, support, fairness), creating a fertile ground for burnout.
Addressing these interconnected themes through systemic changes—such as reducing administrative burdens, recalibrating expectations, fostering empathy, and expanding mental health resources—can help balance demands and resources, mitigating teacher burnout and supporting a healthier educational environment. The need for such acroscopic and systemic change is clearly articulated in the microscopic and individual voices of this study. Multiple respondents identified a sense of “lip service” being paid to occupational health and well-being, without evidence of meaningful, sustained or resourced efforts to mitigate against burnout. Among other things, respondents called for regular in-service days for promoting staff well-being and team-building, and resourcing staff access to external mental health services, and fostering a culture
The findings of this study have several implications for policy and practice in education. First, reducing administrative burdens and streamlining processes can help alleviate stress and allow teachers to focus on their primary roles as educators. Policymakers should consider implementing measures to simplify administrative tasks and ensure that curriculum changes are accompanied by adequate training and resources. Within this, the voices of teachers must be sought upon, listened to and respected as is the case in any well-performing organisation.
Secondly, establishing clear boundaries regarding teachers’ roles and responsibilities can help manage unrealistic expectations. This is best considered within a broader governmental framework as to the need to target the dominance of tech-based demands in out-of-hour contexts. Schools and policymakers should work together to create policies that protect teachers’ personal time and promote a healthy work–life balance. Public campaigns to raise awareness about the realities of the teaching profession can also help align societal expectations with teachers’ actual roles.
Third, fostering a supportive school community that prioritises empathy, and collaboration is essential for reducing burnout. Schools should encourage open communication and mutual support among teachers, students, parents, and community members. Collaborative policy development involving all stakeholders can help build a sense of shared responsibility and respect, enhancing teacher resilience and satisfaction.
Finally, improving mental health and professional support for teachers is crucial for addressing burnout. Schools and policymakers should prioritise funding for accessible mental health resources and professional development opportunities. Providing teachers with the necessary training and support to manage student mental health issues can also alleviate stress and improve overall well-being.
This study highlights the necessity of addressing both pre-existing and pandemic-exposed stressors to optimise interventions for teacher burnout. Effective strategies must simultaneously reduce job demands and enhance available resources while recognising the unique and individualised nature of stressors and their varying relationships with different dimensions of burnout [
6]. A scoping review examining burnout interventions for teachers between 2018 and 2022 identified 16 different stress-reduction approaches across 40 worldwide studies [
29]. These included Mindfulness-Based Interventions (MBIs), Cognitive Behavioural Therapy (CBT), yoga, Rational Emotive Behavioural Therapy (REBT among others and showed promise. Given the significant impact of burnout on both educators and students, which do not seem to be abating post COVID-19, school-based interventions should be prioritised to support teachers’ well-being and resilience [
29].
5. Limitations
This study has several limitations that should be noted. First, while the methodology mirrors the approach used in a previous study [
16], the cohort of teachers in the current study is different, meaning the findings can only reflect group-level changes, not individual-level comparisons across the two time points. Additionally, we were unable to link any teachers’ experiences with specific, documented changes within their schools which may have affected their experiences.
Moreover, due to the anonymous nature of the research, it was not possible to determine the response rate from each recruitment stream (INTO, ILSA, and School Invitations), nor to assess the proportion of responses from different school levels, such as primary versus post-primary, or geographical spread. This lack of demographic linkage means the representativeness of the sample within the broader Irish teaching population remains uncertain. The sample size is also relatively small compared to the overall teaching population in Ireland. Despite these limitations, the qualitative approach offers valuable insights into teachers’ personal perceptions of stress, burnout, and their recommendations for stress reduction moving forward.
A key strength of this study is its focus on lived experiences, providing authentic insights into teachers’ personal perceptions of stress and burnout in Ireland. By capturing teachers’ voices directly, the study highlights the nuanced realities of their day-to-day challenges, offering a deep understanding of how they experience and respond to ongoing pressures during and after the pandemic. The themes identified—such as administrative overload, unrealistic expectations, lack of support, and inadequate mental health resources—are critical in understanding the root causes of burnout and help broaden the conceptual framework of the JD-R model, viewing each as single latent dimension. Addressing these themes is essential for reducing teacher stress and fostering a more supportive and sustainable work environment, which can, in turn, improve both teacher well-being and the overall educational experience.