Creating Organisational Working Conditions Where Nurses Can Thrive: An International Action Research Study
Abstract
:1. Introduction
1.1. Contextualisation
1.2. Literature Review and Theoretical Framework
1.3. Relevance to the Research Programme
1.4. Objectives and Aims
- What do ECNs identify as what matters most to them at work?
- When ECNs and managers are facilitated to meet in an open dialogue, what solutions emerge?
- Have any solutions been trialled, and if so, did they produce positive results?
- Do the instruments or data capture methods proposed measure what supports ECNs and what could be improved?
- Are there cultural or healthcare systems differences that require different solutions in different countries?
- To provide an understanding of the usefulness of current support mechanisms used with ECNs by their employers from the perspective of ECNs.
- To generate imaginative suggestions about what workplace support ECNs need to thrive at work.
- To generate a theory-driven co-design model to improve systems of management support that may assist ECN retention and thriving and that can be shared with other nursing organisations.
2. The Research Approach
2.1. Action Research
2.2. Co-Creation
2.3. Co-Production
2.4. The Research Process
2.4.1. ECN Survey
2.4.2. Focus Groups
2.4.3. Co-Design Meetings
2.4.4. The Five-Year Cycle
2.4.5. Local Adaptation and Flexibility
3. Discussion
4. Limitations
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Public Involvement Statement
Guidelines and Standards Statement
Use of Artificial Intelligence
Acknowledgments
Conflicts of Interest
Appendix A. Survey Instrument
Appendix A.1. Demographics
- What is your current age (in whole years)?
- What is your gender identity?
- What is your ethnicity?
- What is your highest level of nursing education?
- Where did you complete your nursing education?
- Please select the option that most closely aligns to your area of work.
- How many hours do you usually work each week in your current role?
Appendix A.2. Thriving at Work Scale—Porath et al. [14]
- 8.
- I find myself learning often.
- 9.
- I continue to learn more and more as time goes by.
- 10.
- I see myself continually improving.
- 11.
- I am not learning.
- 12.
- I have developed a lot as a person.
- 13.
- I feel alive and vital.
- 14.
- I have energy and spirit.
- 15.
- I do not feel very energetic.
- 16.
- I feel alert and awake.
- 17.
- I am looking forward to each new day.
Appendix A.3. Burnout Measure—Short Form—Malach-Pines [55]
- 18.
- Tired
- 19.
- Physically weak/Sickly
- 20.
- Difficulties sleeping
- 21.
- Disappointed with people
- 22.
- Trapped
- 23.
- Worthless/Like a failure
- 24.
- Hopeless
- 25.
- Helpless
- 26.
- Depressed
- 27.
- “I’ve had it”
Appendix A.4. Colleague Support—Van Der Heijden [56]
- 28.
- My colleagues appreciate the value of my work and its results.
- 29.
- My colleagues express a positive opinion on my work.
- 30.
- My colleagues give me supportive advice.
- 31.
- My colleagues help me with the performance of my tasks.
Appendix A.5. Leadership (LMX-7)—Graen and Uhl-Bien [57]
- 32.
- I know where I stand with my manager.
- 33.
- My manager understands my problems and needs.
- 34.
- My manager recognises my potential.
- 35.
- My manager would use their power to help me solve problems at work.
- 36.
- My manager would “bail me out” at their expense.
- 37.
- I have enough confidence in my manager that I would defend and justify their decision if they were not present.
- 38.
- I would characterize my working relationship with my manager as effective
Appendix A.6. Perceived Organisational Support Scale—Smit, Stanz, and Bussin [58]
- 39.
- Senior management really cares about my well-being.
- 40.
- Senior management cares about my general satisfaction at work.
- 41.
- Senior management shows very little concern for me.
Appendix A.7. Quality of Care Scale—Kakemam [61]
- 42.
- I make mistakes without negative consequences to patients.
- 43.
- I perform procedures without appropriate training.
- 44.
- I make mistakes with negative consequences to patients.
- 45.
- I fall short in the quality of care I provide to my patients.
- 46.
- I do not have enough time or attention for my patients.
Appendix A.8. Individual Authenticity at Work Scale—van den Bosch and Taris [63]
- 47.
- In this job, I can express myself.
- 48.
- In this job, I don’t feel I need to hide who I really am.
- 49.
- In this job, I can be myself.
- 50.
- In this job, I don’t have to act like someone I’m not.
- 51.
- In this job, I feel authentic.
- 52.
- In this job, I can be who I really am.
Appendix A.9. Intention to Leave Scale—Dotson et al. [64]
- 53.
- I want to leave the nursing profession as soon as possible.
- 54.
- If I had it to do over again, I would still go into nursing.
- 55.
- I plan to continue in nursing for the rest of my working life.
Appendix A.10. Free Text Questions
- 56.
- What factors in your workplace are supporting you to thrive?
- 57.
- What advice would you give your employers about extra things they can do to help you thrive at work?
- 58.
- What can your organisation do to enable you to bring your whole self to work?
- 59.
- What did your orientation do well to induct you into your new nursing role? What was really good?
- 60.
- How could orientation be made more useful to new graduate nurses as they begin their nursing careers?
- 61.
- What did your educational training programme do well to prepare you for your new nursing role?
- 62.
- What could your educational training programme have done better to prepare you for your new nursing role?
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Group | 2024/25 | 2025/26 | 2026/27 | 2027/28 | 2028/29 |
---|---|---|---|---|---|
New Nurses | ✔ | ✔ | ✔ | ✔ | ✔ |
End-of-First-Year ECNs | ✔ | ✔ | ✔ | ✔ | |
End-of-Second-Year ECNs | ✔ | ✔ | ✔ | ||
End-of-Third-Year ECNs | ✔ | ✔ | |||
End-of-Fourth-Year ECNs | ✔ |
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Jacobs, S.; Moloney, W.; Terry, D.; Lewis, P.A.; Topping, A.; González-Agüero, M.; Cavanagh, S. Creating Organisational Working Conditions Where Nurses Can Thrive: An International Action Research Study. Nurs. Rep. 2025, 15, 95. https://doi.org/10.3390/nursrep15030095
Jacobs S, Moloney W, Terry D, Lewis PA, Topping A, González-Agüero M, Cavanagh S. Creating Organisational Working Conditions Where Nurses Can Thrive: An International Action Research Study. Nursing Reports. 2025; 15(3):95. https://doi.org/10.3390/nursrep15030095
Chicago/Turabian StyleJacobs, Stephen, Willoughby Moloney, Daniel Terry, Peter A. Lewis, Annie Topping, Marcela González-Agüero, and Stephen Cavanagh. 2025. "Creating Organisational Working Conditions Where Nurses Can Thrive: An International Action Research Study" Nursing Reports 15, no. 3: 95. https://doi.org/10.3390/nursrep15030095
APA StyleJacobs, S., Moloney, W., Terry, D., Lewis, P. A., Topping, A., González-Agüero, M., & Cavanagh, S. (2025). Creating Organisational Working Conditions Where Nurses Can Thrive: An International Action Research Study. Nursing Reports, 15(3), 95. https://doi.org/10.3390/nursrep15030095