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Article

How Platform Economic Dependence Leads to Long Working Time: The Role of Work Pressure and Platform HRM Practices

1
School of Labor and Human Resources, Renmin University of China, Beijing 100872, China
2
School of Labor Economics, Capital University of Economics and Business, Beijing 100070, China
*
Author to whom correspondence should be addressed.
Sustainability 2023, 15(16), 12634; https://doi.org/10.3390/su151612634
Submission received: 6 July 2023 / Revised: 17 August 2023 / Accepted: 18 August 2023 / Published: 21 August 2023

Abstract

:
Drawing upon the conservation of resources (COR) theory, this paper discusses the effect of platform economic dependence on working time and the mediating role of work pressure, as well as the boundary role of platform human resource management practices, with a survey of 9576 takeaway riders. The results suggest that the greater the economic dependence of takeaway riders on the platform organization, the longer they work; work pressure plays a mediating role between platform economic dependence and working time; the amount of platform rewards has no effect on the positive relationship between platform economic dependence and working time, whereas the difficulty of obtaining platform rewards strengthens the positive relationship between platform economic dependence and working time. This paper contributes to the literature on gig work by providing a micro-individual perspective and to the literature on COR theory by enriching the studies of resource caravan passageways.

1. Introduction

Gig workers are those who provide on-demand services to organizational or individual clients through digital platforms without a standard employment relationship and are remunerated based on piecework [1,2,3]. They are often portrayed as self-employed with discretion over their working time [4,5,6], enjoying the autonomy that platforms provide. However, the current literature demonstrates that gig workers are trapped on the platform in terms of working time [6,7], leading to negative outcomes, such as loss of social time [7], higher turnover intentions [8], and negative family relationships [9]. Elucidating what contributes to overwork is favorable for the sustainable development of individuals, families, organizations, and society.
When exploring the antecedents of long working time in the platform context, the extant literature tends to focus predominantly on organizational factors, such as higher-goal stimulation and gamification design [10], algorithmic management [11], and compensation structure adjustment [12]. It is worth noting that gig workers’ individual economic situations have often been overlooked, with only a few exceptions (please refer to Schor et al. [13] and Keith et al. [14] for more details). There are heterogeneous economic circumstances among gig workers [1,6,14]: some view the platform as their primary source of income, while others view it as a supplement; some view the platform as a full-time job, while others view it as part-time; and some exclusively work for one platform, while others engage with multiple platforms. Kuhn and Maleki [1] conceptualize this phenomenon as “platform economic dependence”. Discussing gig workers’ long working time from the perspective of their individual economic circumstances can unpack the invisible but significant factor that hides behind platform organizations and provides insights into their behaviors. Although Schor et al. [13] and Keith et al. [14] have acknowledged the role of economic dependence in working time, both of them have not delved into how and under what conditions platform economic dependence contributes to working time. Thereby, it is necessary to investigate the relationship between platform economic dependence and working time, as well as its mediator and moderator.
Drawing on the conservation of resources (COR) theory [15,16,17,18], we argue that gig workers who exhibit greater economic dependence on the platform will experience a reduction in available resources, leading to an increased likelihood of perceiving resource threats. To respond to these threats, gig workers tend to conserve and invest in other resources, such as working longer hours to earn more money. Furthermore, the perceived loss of resources (i.e., loss of the platform as a source of income) may beget further resource loss (i.e., higher work pressure), which, in turn, affects working time. In addition, resource perceptions are influenced by organizational contextual factors [15]. The changes in the platform human resource management (HRM) practices directly affect the size of the resource pool and the difficulty of resource acquisition, which can be perceived by individuals. Therefore, it is proposed that the relationship between platform economic dependence and working time is mediated by work pressure and moderated by platform HRM practices. Thus, our research question is how platform economic dependence contributes to working time and its related processes and contextual factors. To test the conceptual model, we utilized secondary data, including 9576 takeaway riders from a top food delivery platform in China, which was conducted in five cities.
This research contributes to the literature on gig work and COR theory. First, it extends our understanding of why gig workers are trapped in the platform’s time regulation by providing a micro lens. To be specific, gig workers’ own economic circumstances (the extent to which their income depends on the platform) determine how long they work, and this process is mediated by work pressure. In other words, their time management decisions are not just affected by platform management, as demonstrated in the prior literature [10,11,12], but also by their economic circumstances, as displayed in our study. Second, we discuss how HRM practices, as boundary factors, may affect the perceptions of resource threats, enriching the research related to resource caravan passageways in COR theory. Specifically, takeaway riders focus on changes in the difficulty of accessing resources rather than changes in the quantity of resources, suggesting that not all resource caravan passageways [17] work.

2. Theoretical Underpinning and Framework Development

2.1. Platform Economic Dependence and Working Time

Platform economic dependence refers to the extent to which a worker’s income comes from the platform, and gig workers stick to the platform more when a greater proportion of their income comes from the platform [1]. Working time is defined as the duration of time that takeaway riders are willing to dedicate to work. According to COR theory, resources are defined as valuable physical objects, conditions, personality traits, energy, or the means of acquiring them [16]. Platform organizations serve as the source of income for takeaway riders, which are considered a conditional resource by the riders. According to the primacy of resource loss, the perception and impact of resource loss are stronger than those of equivalent resource acquisition [15]. If takeaway riders experience an increased dependence on the platform in regard to their income, it means they have limited earning opportunities [1,13]. In other words, the takeaway riders are on the weaker side compared to the platforms and cannot control resources. In this case, riders are more sensitive to resource loss. To handle the threat of resource loss, individuals will invest in new resources to recover and gain resources [15]. Thus, riders prefer spending more time working to gain more income (a new resource), through which they prepare themselves to cope with the possible loss of the platform organization as a source of income in the future. Based on this, the following hypothesis is proposed in this paper:
Hypothesis 1.
The platform economic dependence of gig workers is positively related to their working time, such that the more dependent gig workers’ income is on the platform, the longer they work.

2.2. The Mediating Role of Work Pressure

We believe that there is a degree to which riders’ economic dependence on the platform impacts their work pressure. Work pressure is defined as the subjective perceptions of job demands that may be elicited by forces within or outside organizations [19]. In this light, the economic circumstances of takeaway riders can be an external stressor that contributes to work pressure. First, COR theory states that individuals will experience psychological pressure when they perceive a threat of resource loss [15,16]. The more economically dependent takeaway riders are on the platform, the more crucial it is for them. Thus, losing the platform, which is a conditional resource, will be a stronger threat. Additionally, the riders hold a lower status and possess less influence compared to the platform, which hinders their ability to safeguard resources and then leads to a sense of resource threats. Consequently, those takeaway riders who depend more on the platform will perceive stronger threats, resulting in heavier work pressure. Second, drawing on COR theory, those riders lacking resources are more vulnerable to resource loss [17,18], thereby the takeaway riders who depend more on the platform will feel higher levels of work pressure. On the one hand, takeaway riders, due to their non-standard employment, are required to be self-responsible. Specifically, the self-employed gig workers construct a new psychological contract [3] wherein limited organizational resources can be supported by the platform [20]. This exacerbates the plight of resource-poor individuals, especially those riders who heavily depend on the platform, incurring them more sensitive to resource loss. For instance, platforms do not pay riders if they fail to deliver, but the compensation is quite critical for riders who regard the platform as their main source of income. As a result, they will encounter tremendous work pressure. On the other hand, the riders are paid on a “piece-work” basis [21,22], while market demand is volatile (an unstable conditional resource). This instability leads to a precarious income, heightening the resource threat for gig workers, particularly those who are more financially dependent on the platform, which, in turn, further intensifies work pressure. In summary, the riders who rely more heavily on the platform are more susceptible to mistakes at work and market unpredictability, engendering greater work pressure.
Furthermore, we argue that takeaway riders are inclined to work longer when faced with work pressure. First, COR theory posits that “people employ key resources not only to respond to stress but also to build a reservoir of sustaining resources for times of future need” (p. 104) [18]. In this regard, takeaway riders will utilize their key resource, i.e., time to work longer in exchange for money that can not only handle current work pressure but also prepare for the future. Second, it is proposed by COR theory that people may shift their focus from what they might lose to what they might gain when investing resources [16]. When confronted with work pressure, riders pay more attention to how much money they can obtain from the platform for the moment and thereby work longer hours. Based on the above analyses, we propose the following hypothesis:
Hypothesis 2.
Work pressure mediates the relationship between platform economic dependence and working time.

2.3. The Moderating Role of Platform HRM Practices

The COR theory suggests that social and cultural factors can influence the perceptions of resource threats and subsequent response behaviors [15]. HRM practices refer to the “daily enactment of HR philosophies and policies” (p. 3) [23], which act as social cues that influence individual perceptions [24]. As the platform rewards increase, the riders reasonably expect that working the same hours will earn them more money. Such an optimistic expectation diminishes the perception of resource loss, leading to a decrease in working hours, i.e., the amount of platform rewards weakens the positive relationship between platform economic dependence and working time. Similarly, when the difficulty of gaining platform rewards increases, fewer resources (i.e., money) can be obtained for the same amount of working time. This pessimistic anticipation, in turn, enhances riders’ perception of resource loss and then motivates riders to invest more resources by extending working hours, i.e., the difficulty of obtaining platform rewards strengthens the positive relationship between platform economic dependence and working time. Based on the above analyses, the following hypotheses are proposed in this paper:
Hypothesis 3.
The amount of platform rewards weakens the positive relationship between the platform economic dependence of the gig workers and their working time, such that the more rewards the platform provides, the weaker the positive relationship is between the platform economic dependence of gig workers and their working time.
Hypothesis 4.
The difficulty of obtaining platform rewards strengthens the positive relationship between the platform economic dependence of the gig workers and their working time, such that the more difficult to gain platform rewards, the stronger the positive relationship is between the platform economic dependence of gig workers and their working time.
The conceptual model is shown in Figure 1.

3. Research Methods and Variables

3.1. Data Source and Collection

The data in this study were obtained second-hand from a research project that was conducted in 2020, encompassing five cities: Shenzhen, Beijing, Chengdu, Hangzhou, and Harbin. Among these five cities, Shenzhen and Beijing represented the first-tier cities; Chengdu and Hangzhou stood for the second-tier cities; and Harbin was on behalf of the third-tier cities. In this way, we tried to improve the credibility and generalizability of the findings. Our survey targeted takeaway riders from a leading food delivery platform in China, with the goal of understanding the lived experience of gig workers. Due to the COVID-19 outbreak, this survey took a total of 4 months to complete. The questionnaire covered various aspects, such as personal background, employment relationships, working conditions, and other vital information. Initially, there were 10,000 cases, but after eliminating the missing and obviously false ones, 9576 cases remained. Based on our research question, we selected 12 variables from the data.

3.2. Variables and Measures

3.2.1. Working Time

The dependent variable is working time, which was operationalized as the time spent receiving and delivering orders per day. We categorized working time into three groups: those working less than 4 h were coded as 1, those working between 4 and 8 h were coded as 2, and those working more than 8 h were coded as 3. Additionally, in the robustness test, we measured working time by asking them how many days per week they engaged in the work.

3.2.2. Platform Economic Dependence

The core independent variable is platform economic dependence. Kuhn and Maleki [1] were the first to introduce the concept of “platform economic dependence”, which can be captured from the perspectives of income source (i.e., primary/supplementary income, full-time/part-time job, single/multiple platforms), capital investment, and site-based reputation. Other studies [7,13,14,25], also from the aspect of income source, have suggested similar ways to measure platform economic dependence. Among them, primary/supplementary income is the most popular measure, followed by full-time/part-time job and single/multiple platforms. Based on the aforementioned literature, we adopted a similar method to measure platform economic dependence. First, we tried to capture whether the platform income was primary or supplementary for the gig workers by asking “What is the percentage of platform income out of individual total income each month?” This measure was used in Section 4.2, and its coding method is shown in Appendix A (Table A1). In addition, we attempted to capture whether the gig work was full-time or part-time by asking “What is your current employment status?” (coded as category 0–1), and whether the gig workers earned income exclusively from the platform by asking “How many platforms do you currently receive and deliver orders from?” (coded as category 0–1). These two measurements were used in the robustness test (Section 4.3).

3.2.3. Work Pressure

The mediator is work pressure, and its measurement is followed by Russell et al. [26]. Given that our focus is on the overall experience of work pressure, the item “I work under a great deal of pressure” was selected. The question was further concretized as “Are you under a great deal of pressure when accepting and delivering orders through the platform now?” with a 5-Likert scale in our study.

3.2.4. Platform HRM Practices

The moderating variables are platform HRM practices. Changing performance practices is a common strategy to guide gig workers’ perceptions, attitudes, and behaviors in the platform context. Thus, we particularly focused on changes in the amount and difficulty of platform rewards.

3.2.5. Control Variables

Gender and age are two key demographic factors that have implications for working time [27]. People with different marital statuses anticipate varying after-work activities [28], which, in turn, can influence their working time. The household registration (i.e., hukou) system, a Chinese feature, serves as an instrument to access municipal government grants, such as certain public services and welfare [29], which indicate the cost of living in a city [30]. Consequently, household registration impacts working time due to living costs. Furthermore, people with higher education have more opportunities and choices in the labor market and do not necessarily spend a lot of time on gig work. Work location reflects not only employment opportunities but also living costs, exerting impacts on working time. Work experience on the platform implies the degree to which one acknowledges it, affecting how much time he would like to invest. Thus, we included gender, age, marital status, household registration, educational background, workplace, and platform work experience in our controls. All definitions and measures of variables are shown in Appendix A (Table A1).

3.3. Econometric Estimation

Since working time is an ordered categorical variable, an ordinal logistic (i.e., ologit) model is tentatively constructed to examine the main effect between platform economic dependence and working time. Model (1) includes only dependent variable and independent variable, while Model (2) incorporates control variables in addition to Model (1):
worktime = β11 + β12 ecodependence + ε1
worktime = β21 + β22 ecodependence + Σβ23 control + ε2
To test the mediating role of work pressure between platform economic dependence and working time, we employed the stepwise method [31] to construct Model (3) and Model (4). Furthermore, we utilized bootstrapping methods to further test the mediation effect:
workpressure = β31 + β32 ecodependence + Σβ33 control + ε3
worktime = β41 + β42 ecodependence + β43 workpressure + Σβ44 control + ε4
To test the moderating role of platform HRM practices, we constructed Model (5) and Model (6):
worktime = β51 + β52 ecodependence + β53 rewardamount
+β54 ecodependence * rewardamount + Σβ55 control + ε5
worktime = β61 + β62 ecodependence + β63 rewarddifficulty
+β64 ecodependence * rewarddifficulty + Σβ65 control + ε6
Worktime is the dependent variable, representing the amount of time the takeaway riders dedicate to their work per day; ecodependence is the core independent variable, representing the extent of economic dependence of takeaway riders on the platform; workpressure is the mediating variable, representing how much pressure the takeaway riders bear at work; rewardamount is moderator 1, representing changes in the number of platform rewards; rewarddifficulty is moderator 2, representing changes in the difficulty of obtaining platform rewards; control represents all the control variables based on the existing literature, including individual characteristics, human capital characteristics, and work characteristics. β22 is the main (total) effect of platform economic dependence on working time; β32 is the effect of platform economic dependence on work pressure; β43 is the effect of work pressure on working time after controlling for platform economic dependence; β32 * β43 is the indirect effect of platform economic dependence on working time through work pressure; β42 is the direct effect of platform economic dependence on working time; β54 is the moderating effect of platform reward amount on the relationship between platform economic dependence and working time; β64 is the moderating effect of platform reward difficulty on the relationship between platform economic dependence and working time; and ε1ε6 are the random errors associated with the models.

4. Results

4.1. Descriptive Analyses

According to the survey, more than 60% of takeaway riders reported that they worked above 8 h per day, nearly half (47.77%) of them had full economic dependence on the platform, and only 8.22% of them believed that their work pressure was lower than normal pressure. Most takeaway riders (82.05%) expressed that the platform had decreased the number of rewards; regarding the difficulty of obtaining platform rewards, approximately 42.09% of takeaway riders felt that it had decreased, while 45.32% felt that it had increased. In terms of demographic characteristics, the majority (96.85%) were male, over 60% were married, and almost 80% held a rural household registration. Regarding education, approximately 87% of the takeaway riders had completed less than a junior college degree. Furthermore, a substantial proportion of riders worked in first-tier cities (i.e., Beijing and Shenzhen), accounting for about 66.8% of the total sample. About one-third (30.55%) of riders had been working on the platform for more than 2 years, while a similar proportion (29.68%) had been on the platform for less than half a year. More details about the sample are shown in Appendix A (Table A1).
In this paper, Spearman’s rank-order correlations were employed to examine the relationships between the levels of the variables using Stata 17, as not all the variables were continuous. As indicated in Table 1, all the correlation coefficients between the variables were below 0.6, with none exceeding the threshold value of 0.8. This suggests the absence of serious multicollinearity among the independent variables. In addition, a variance inflation factor (VIF) test was conducted in this study. It is generally believed that multicollinearity exists when VIF > 10. The VIF for each explanatory variable was less than 10, and the average VIF was 1.10, which further confirmed that there was no serious multicollinearity.
The results of Spearman’s rho show that platform economic dependence was positively correlated with work pressure (rs = 0.196, p < 0.001) and working time (rs = 0.536, p < 0.001). There was a positive relationship between work pressure and working time (rs = 0.183, p < 0.001). The results preliminarily support the theoretical hypotheses and allow for further testing of the regression models.

4.2. Tests of Hypotheses

4.2.1. Test for the Main Effect between Platform Economic Dependence and Working Time

The results of the ologit regression are shown in Table 2. Model (1) did not control for individual characteristics, human capital characteristics, and work characteristics, whereas Model (2) did. The Prob > chi2 for both Model (1) and Model (2) were 0.000, indicating that both models were statistically significant; both pseudo R2 were close to 0.2, indicating that both models exhibited a substantial level of explanatory power. The results of both models were similar, and we focused on Model (2). The coefficient (β = 0.792) estimate for platform economic dependence was found to be significant at the 0.1% level. The corresponding odds ratio of platform economic dependence was 2.208, suggesting that, for the takeaway riders, the odds of working longer in a higher category will increase by about 120% as platform economic dependence increases to the next level. Hypothesis 1, which posited a positive relationship between platform economic dependence and working time, is supported.
To investigate the nuanced impact of platform economic dependence on working time, we conducted an alternative ologit regression, treating platform economic dependence as a dummy variable. The results can be found in Appendix B (Table A2), which are similar to those in Table 2.

4.2.2. Test for the Mediating Effect of Work Pressure

As shown in Table 3, the Prob > chi2 for both Model (2) and Model (4) were 0.000, indicating that the models were statistically significant; both pseudo R2 were close to 0.2, indicating that the models had a considerable level of explanatory power. Model (3) exhibited a Prob > F of 0.000, indicating that the model was statistically significant; the adjusted R2 was 0.0605, indicating that the model had explanatory power.
As presented in Model (2), platform economic dependence and working time were significantly positively related (β = 0.792, p < 0.001). Model (3) shows that platform economic dependence and work pressure were significantly positively related (β = 0.114, p < 0.001). As illustrated in Model (4), work pressure was significantly positively related to working time (β = 0.146, p < 0.001), and platform economic dependence and working time were significantly positively related (β = 0.779, p < 0.001). Thus, work pressure partially mediated platform economic dependence and working time.
To further examine the mediation effect of work pressure, this paper conducted bootstrapping methods using Stata’s external command “sgmediation”. We set the random sample to 1000 times with a 95% confidence interval. The results of bootstrapping are presented in Table 4; the indirect effect of work pressure did not contain zero (0.0027, 0.0055) at the 95% confidence interval. This finding implies that the mediating effect of work pressure was significant, with an effect value of 0.0041. After controlling for the mediating variable work pressure, the direct effect of platform economic dependence on working time did not contain zero (0.2404, 0.2577) at the 95% confidence interval, indicating that the direct effect was significant, with an effect value of 0.2491. The mediating effect accounts for 1.62%. Thus, Hypothesis 2 is further confirmed.

4.2.3. Test for the Moderating Effect of Platform Reward Amount and Difficulty

As displayed in Table 5, the Prob > chi2 for both Model (5) and Model (6) were 0.000, indicating that the models were statistically significant; both pseudo R2 were close to two, indicating that the models exhibited a considerable level of explanatory power. As reported in Model (5), the interaction term between platform economic dependence and platform reward amount was not significant (β = −0,004, p > 0.05), indicating that platform reward amount had no effect on the positive relationship between platform economic dependence and working time of riders. Model (6) shows the interaction term of platform economic dependence and platform reward difficulty was significantly positively related (β = 0.049, p < 0.01), and platform economic dependence was significantly positively related to working time (β = 0.695, p < 0.001). These indicate that platform reward difficulty had a reinforcing effect on the positive relationship between platform economic dependence and working time, and its interaction plot is displayed in Figure 2. Hypothesis 3 is not supported, while Hypothesis 4 is supported.

4.3. Robustness Test

To ensure the reliability of the estimated results, robustness tests were conducted. First, we redefined the core explanatory variable. To be specific, we remeasured platform economic dependence by asking “What is your current status as a rider?”, which was coded as one if the response was a full-time job and coded as zero if the response was a part-time job. A full-time job denotes higher platform economic dependence, whereas a part-time job indicates lower platform economic dependence. The results are displayed in Table A3, Table A4 and Table A5. In addition, platform economic dependence was also measured by asking “How many platforms do you currently work for?”, with responses equaled to one for individuals working on only one platform and zero for those working on multiple platforms. When takeaway riders work on multiple platforms, it means that they have more options and thus reduce their financial dependence on one particular platform. The results are presented in Table A6, Table A7 and Table A8. The significant positive relationship between platform economic dependence and working time was confirmed by Table A3 and Table A6, which was partially mediated by work pressure (shown in Table A4 and Table A7). However, the moderating role of both platform reward amount and difficulty was not verified, as suggested by Table A5 and Table A8.
Second, we replaced the measure of the dependent variable (i.e., working time) with the number of days worked per week. How many days a takeaway rider works can also reflect one’s working time. In terms of the main effect, mediation effect, and moderation effect, similar conclusions to those presented in Section 4.2 are drawn from Table A9, Table A10 and Table A11.

5. Discussion

5.1. Theoretical Implications

Our findings suggest that platform economic dependence leads to working time, which is mediated by work pressure and moderated by changes in the difficulty of the platform rewards. This research makes contributions to the literature on both gig workers and COR theory in two main ways.

5.1.1. Provide a Micro Lens to Understand Working Time of Gig Workers

First, existing studies place more attention on how workplace context contributes to gig workers’ working time [10,11,12], neglecting individuals’ own situations. The lens that focuses on the economic circumstances of gig workers is essential, as many of them face viability challenges [20]. It is beneficial for us to institute and implement practices if we understand their work behaviors based on their individual situations.
In this light, this paper elucidates that riders extend their working time due to their own economic situation, i.e., the stronger their economic dependence is on the platform, the longer their working hours. Our finding is consistent with two other studies [13,14], stimulating reflection on the paradoxical relationship between autonomy and control. Platform organizations enable gig workers to decide how much time to spend on work, whereas riders are stuck on the platform for long hours. This time regulation, on the one hand, is related to platforms’ gamification design [10], algorithmic management [11], and compensation structure adjustment [12]. On the other hand, it is relevant to gig workers’ own situations, as denoted by our study. It is suggested that economic dependence offers an alternative explanation for platform labor control (i.e., time regulation in our study), which echoes the finding of Schor et al. [13].
Furthermore, our findings reveal that work pressure plays a mediating role, unpacking the psychological process mechanism from platform economic dependence to working time. Thus, platform organizations should pay attention to the psychological state of riders when managing them, such as by conducting pressure management training.

5.1.2. Enrich Research on Resource Caravan Passageways by Examining the Role of Platform HRM Practices

Second, the resource caravan passageways in COR theory are underlined compared to its basic tenet, principles, and corollaries, thus, our research contributes to the advancement of this line. The resource caravan passageways are defined as the external conditions that are beneficial or harmful to resources [17]. Consistent with previous studies [32,33], we find that not all resource caravan passageways work: riders are only sensitive to the difficulty of accessing resources (i.e., platform reward difficulty), but not to changes in the resource pool (i.e., platform reward amount). This finding may be explained by the characteristics of gig workers. Most of them come from a lower level of society [34,35] with limited resources and struggle to survive. Thus, they are the realists who care more about whether they can obtain the resources (i.e., difficulty) than the size of the resources (i.e., amount) because the resource pool means nothing without possession. Furthermore, the finding that the platform reward difficulty reinforces the positive relationship between platform economic dependence and working time supports the view of Halbesleben et al. [36], that is, resource caravan passageways may heighten resource burden and subsequently lead to negative outcomes. During the initiation and implementation phases of HRM practices, it is advisable to evaluate the impact of HRM practices on resources.

5.2. Practical Implications

The platform economic dependence of the takeaway riders has significant implications for both the platforms and society. Excessive platform economic dependence creates a potential for the extreme exploitation of gig workers by the platforms, leading to what is referred to as “a race to the bottom” [10,11,13]. This may be detrimental to platforms and society. On the one hand, a long working time may cause gig workers to leave the platform, which, in turn, creates a setback for the platforms. Platform workers are essential for the functioning of platform organizations. In this regard, our research offers a micro lens for platform organizations, enabling platforms to gain a deeper understanding of platform workers and their needs. By understanding the experiences and challenges faced by platform workers, platform organizations can develop more humane and effective management strategies to support and improve the working conditions of these gig workers. For instance, platforms can utilize digitalization to enhance participation in goal setting and development feedback [37] concerning working time, through which platforms offer suggestions for gig workers on how to balance their work and rest time.
On the other hand, the well-being of platform workers will decline due to overwork, which may have adverse effects on societal sustainability. HRM policies can play a role in contributing to societal well-being [38]. From this point, our study provides insights into the selection of HRM practices that can improve the well-being of platform workers and, thus, enhance societal well-being. What is more, as Schor et al. [13] advised, providing more job opportunities in the labor market may be a potential solution to mitigate the “race to the bottom” issue.

5.3. Limitations and Directions

This paper acknowledges several limitations. First, the data in this paper are cross-sectional, making it challenging to establish causal relationships. However, the large samples of the data may partially compensate for this shortcoming. Second, all the variables are measured by a single question, which may affect the reliability of the results. To address this concern, we conducted several robustness tests to improve the reliability and credibility of our conclusions. It should be noted that the moderating effect of HRM practices fails the robustness tests. This indicates that the impact of HRM practices on the relationships between economic platform dependence and working time may vary. Given this instability, further research is required to explore the specific conditions under which HRM practices may act as moderators in the relationships between platform economic dependence and working time among gig workers. Third, we assume platform economic dependence is a challenge, only focusing on its negative effects. However, challenges at work may lead to favorable outcomes, such as improving one’s resilience [39]. Thus, future work can focus on the bright side of platform economic dependence.

6. Conclusions

Our research demonstrates that the takeaway riders’ own economic situation (i.e., platform economic dependence) is positively related to their working time. This offers an alternative approach to explaining why the riders accept time regulation from the platform. This finding is consistent with previous research [13] and further reveals the lived experience of gig workers. What’s more, our paper supports the mediating role of work pressure between platform economic dependence and working time, unpacking the psychological processes of gig workers. Last, we discussed how HRM practices affect the relationship between platform economic dependence and working time, clarifying that resource caravan passageways are sometimes inefficient for the resource-poor. Understanding the real situation of gig workers is essential for policymakers. It is expected that this research could provide a micro perspective for the literature on gig work and enrich the studies of resource caravan passageways in COR theory.

Author Contributions

Conceptualization, X.L. and M.L.; methodology, M.L. and X.W.; software, M.L. and X.W.; validation, X.L., M.L. and X.W.; formal analysis, M.L.; investigation, X.W.; resources, X.W.; data curation, M.L.; writing—original draft preparation, M.L.; writing—review and editing, M.L. and X.W.; visualization, M.L.; supervision, X.L.; project administration, X.L.; and funding acquisition, X.W. All authors have read and agreed to the published version of the manuscript.

Funding

This research was funded by Beijing Social Science Decision-making Consultation Project “Research on Labor Standards and Rights Protection Policies for Platform-type Flexible Employment Workers in Beijing”, grant number 22JCC081; General Project of Social Science of Beijing Municipal Education Commission “Research on Overworking Problem and Countermeasures of Employees in Beijing Internet Enterprises”, grant number SM202210038009; and Entry-level Young Faculty Research Start-up Fund Project of Capital University of Economics and Business, grant number XRZ2022054.

Institutional Review Board Statement

Not applicable.

Informed Consent Statement

Not applicable.

Data Availability Statement

The data are not publicly available due to privacy. The data presented in this paper are available upon request from the corresponding author.

Conflicts of Interest

The authors declare no conflict of interest.

Appendix A

Table A1. Definition, measurements, and statistical description of variables.
Table A1. Definition, measurements, and statistical description of variables.
VariablesDefinition of the VariablesNPercentage
Dependent variable
Working timeLess than 4 h = 1122012.74%
4–8 h = 2244925.57%
More than 8 h = 3590761.69%
Core independent variable
Platform economic dependenceMinimal dependence (<25%) = 1161116.82%
Mild dependence (25~50%) = 2114411.95%
Normal dependence (50~75% = 3)8498.87%
High dependence (75~100% = 4) 139814.60%
Full dependence (100%) = 5457447.77%
Mediator
Work pressureNo pressure = 1 4995.21%
Low pressure = 22883.01%
Normal pressure = 3358437.43%
High pressure = 4212522.19%
Great pressure = 5308032.16%
Moderators
Platform reward amountDecreased = 1785782.05%
No change = 2103610.82%
Increased = 36837.13%
Platform reward difficultyDecreased = 1403142.09%
No change = 2120512.58%
Increased = 3434045.32%
Control variables
GenderFemale = 03023.15%
Male = 1927496.85%
AgeContinuous variable9576
Marital statusUnmarried/divorce/widowed = 0374939.15%
Married = 1582760.85%
Household registrationRural = 0759079.26%
Urban = 1198620.74%
Educational backgroundMiddle school and below = 1 392140.95%
High/junior high/vocational high school = 2443046.26%
Junior college = 39489.90%
Undergraduate = 42432.54%
Master and above = 5340.36%
WorkplaceShenzhen = 1256926.83%
Beijing = 2382839.97%
Chengdu = 3169517.70%
Hangzhou = 4103110.77%
Harbin = 54534.73%
Platform work experience6 months and below = 1284229.68%
7–12 months = 2148415.50%
1–2 years = 3232524.28%
2 years and above = 4292530.55%

Appendix B

Table A2. Main effect between different levels of platform economic dependence and working time.
Table A2. Main effect between different levels of platform economic dependence and working time.
VariableModel (1)Model (2)
Working TimeWorking Time
βORβOR
Platform economic dependence
(minimal = reference)
Platform economic dependence: mild0.798 ***2.221 ***0.789 ***2.201 ***
(10.893) (10.683)
Platform economic dependence: normal1.994 ***7.345 ***1.937 ***6.938 ***
(23.253) (22.278)
Platform economic dependence: high2.694 ***14.791 ***2.640 ***14.013 ***
(33.413) (32.217)
Platform economic dependence: full3.234 ***25.381 ***3.147 ***23.266 ***
(48.236) (45.585)
ControlsNo Yes
N9576 9576
Prob > chi20.0000 0.0000
LR chi23289.91 3453.25
Pseudo R20.1889 0.1983
Note: *** p < 0.001.

Appendix C

Table A3. Robustness test for main effect between platform economic dependence and working time.
Table A3. Robustness test for main effect between platform economic dependence and working time.
VariableModel (1)Model (2)
Working TimeWorking Time
βORβOR
Full-time/part-time job2.817 ***16.727 ***2.791 ***16.297 ***
(54.021) (51.461)
ControlsNo Yes
N9576 9576
Prob > chi20.0000 0.0000
LR chi23534.84 3763.57
Pseudo R20.2030 0.2161
Note: OR = odds ratio; *** p < 0.001.
Table A4. Robustness test for mediation effect of work pressure by causal steps method.
Table A4. Robustness test for mediation effect of work pressure by causal steps method.
VariableModel (2)Model (3)Model (4)
Working TimeWork PressureWorking Time
βββ
Full-time/part-time job2.791 ***0.434 ***2.749 ***
(51.461)(17.568)(50.182)
Work pressure 0.105 ***
(4.874)
ControlsYesYesYes
N957695769576
Prob > chi20.000 0.000
LR chi20.2161 3787.20
Pseudo R23763.57 0.2175
Prob > F 0.000
Adjusted R2 0.0666
F 43.67
Note: *** p < 0.001.
Table A5. Robustness test for moderation effect of platform reward amount and difficulty.
Table A5. Robustness test for moderation effect of platform reward amount and difficulty.
VariableModel (5)Model (6)
Working TimeWorking Time
ββ
Full-time/part-time job2.927 ***2.805 ***
(25.784)(24.159)
Platform reward amount0.012
(0.232)
Full-time/part-time job * platform reward amount−0.109
(−1.425)
Platform reward difficulty 0.015
(0.381)
Full-time/part-time job * platform reward difficulty −0.007
(−0.143)
ControlsYesYes
N95769576
Prob > chi20.0000.000
LR chi23766.463763.77
Pseudo R20.21630.2161
Note: *** p < 0.001.

Appendix D

Table A6. Robustness test for main effect between platform economic dependence and working time.
Table A6. Robustness test for main effect between platform economic dependence and working time.
VariableModel (1)Model (2)
Working TimeWorking Time
βORβOR
Single/multi platforms0.459 ***1.582 ***0.509 ***1.664 ***
(5.938) (6.428)
ControlsNo Yes
N9576 9576
Prob > chi20.0000 0.0000
LR chi234.27 626.00
Pseudo R20.0020 0.0359
Note: OR = odds ratio; *** p < 0.001.
Table A7. Robustness test for mediation effect of work pressure by causal steps method.
Table A7. Robustness test for mediation effect of work pressure by causal steps method.
VariableModel (2)Model (3)Model (4)
Working TimeWork PressureWorking Time
βββ
Single/multi platforms0.509 ***−0.182 ***0.563 ***
(6.428)(−4.089)(7.051)
Work pressure 0.282 ***
(14.531)
ControlsYesYesYes
N957695769576
Prob > chi20.000 0.000
LR chi2626.00 838.39
Pseudo R20.0359 0.0481
Prob > F 0.0000
Adjusted R2 0.0381
F 24.71
Note: *** p < 0.001.
Table A8. Robustness test for moderation effect of platform reward amount and difficulty.
Table A8. Robustness test for moderation effect of platform reward amount and difficulty.
VariableModel (5)Model (6)
Working TimeWorking Time
ββ
Single/multi platforms0.2580.279
(1.210)(1.405)
Platform reward amount−0.479 **
(−2.872)
Single/multi platforms * platform reward amount0.240
(1.410)
Platform reward difficulty −0.075
(−0.928)
Single/multi platforms * platform reward difficulty 0.108
(1.287)
ControlsYesYes
N95769576
Prob > chi20.0000.000
LR chi2677.40628.88
Pseudo R20.03890.0361
Note: ** p < 0.01.

Appendix E

Table A9. Robustness test for main effect between platform economic dependence and working time.
Table A9. Robustness test for main effect between platform economic dependence and working time.
VariableModel (1)Model (2)
Days per WeekDays per Week
βORβOR
Platform economic dependence0.550 ***1.733 ***0.555 ***1.742 ***
(38.339) (36.739)
ControlsNo Yes
N9576 9576
Prob > chi20.0000 0.0000
LR chi21551.42 1772.13
Pseudo R20.0721 0.0823
Note: OR = odds ratio; *** p < 0.001.
Table A10. Robustness test for mediation effect of work pressure by causal steps method.
Table A10. Robustness test for mediation effect of work pressure by causal steps method.
VariableModel (2)Model (3)Model (4)
Days per WeekWork PressureDays per Week
βββ
Platform economic dependence0.555 ***0.114 ***0.546 ***
(36.739)(15.642)(35.772)
Work pressure 0.088 ***
(4.262)
ControlsYesYesYes
N957695769576
Prob > chi20.000 0.000
LR chi21772.13 1790.21
Pseudo R20.0823 0.0832
Prob > F 0.000
Adjusted R2 0.0605
F 39.52
Note: *** p < 0.001.
Table A11. Robustness test for moderation effect of platform reward amount and difficulty.
Table A11. Robustness test for moderation effect of platform reward amount and difficulty.
VariableModel (5)Model (6)
Days per WeekDays per Week
ββ
Platform economic dependence0.520 ***0.483 ***
(15.328)(14.171)
Platform reward amount−0.225 **
(−2.795)
Platform economic dependence * platform reward amount0.025
(1.016)
Platform reward difficulty −0.208 ***
(−3.714)
Platform economic dependence * platform reward difficulty 0.037 *
(2.458)
ControlsYesYes
N95769576
Prob > chi20.0000.000
LR chi21789.681790.35
Pseudo R20.08320.0832
Note: * p < 0.05, ** p < 0.01, *** p < 0.001.

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Figure 1. Conceptual model.
Figure 1. Conceptual model.
Sustainability 15 12634 g001
Figure 2. Two-way interaction between platform economic dependence and platform reward difficulty.
Figure 2. Two-way interaction between platform economic dependence and platform reward difficulty.
Sustainability 15 12634 g002
Table 1. Correlations between variables.
Table 1. Correlations between variables.
Variable123456789101112
1. Working time1
2. Platform economic dependence0.536 ***1
3. Work pressure0.183 ***0.196 ***1
4. Platform reward amount−0.114 ***−0.144 ***−0.242 ***1
5. Platform reward difficulty0.0040.058 ***0.0010.119 ***1
6. Gender0.047 ***0.034 ***0.037 ***−0.020 *0.0101
7. Age−0.033 **−0.094 ***0.0070.065 ***0.021 *−0.051 ***1
8. Marriage0.004−0.067 ***0.045 ***−0.028 **−0.003−0.038 ***0.411 ***1
9. Household−0.060 ***−0.046 ***−0.045 ***0.030 **0.017−0.055 ***0.100 ***−0.022 *1
10. Educational background−0.032 **−0.024 *−0.010−0.061 ***0.041 ***0.020 *−0.119 ***−0.063 ***0.193 ***1
11. Workplace0.0030.038 ***−0.007−0.041 ***0.018−0.033 **0.044 ***0.020 *0.084 ***0.036 ***1
12. Platform work experience0.185 ***0.180 ***0.186 ***−0.156 ***−0.0180.027 **0.197 ***0.129 ***−0.039 ***−0.082 ***0.072 ***1
Note: * p < 0.05, ** p < 0.01, *** p < 0.001.
Table 2. Main effect of platform economic dependence and working time.
Table 2. Main effect of platform economic dependence and working time.
VariableModel (1)Model (2)
Working TimeWorking Time
βORβOR
Platform economic dependence0.814 ***2.257 ***0.792 ***2.208 ***
(51.948) (48.905)
ControlsNo Yes
N9576 9576
Prob > chi20.0000 0.0000
LR chi23251.25 3416.43
Pseudo R20.1867 0.1962
Note: OR = odds ratio; *** p < 0.001.
Table 3. Mediation effect of work pressure by causal steps method.
Table 3. Mediation effect of work pressure by causal steps method.
VariableModel (2)Model (3)Model (4)
Working TimeWork PressureWorking Time
βββ
Platform economic dependence0.792 ***0.114 ***0.779 ***
(48.905)(15.642)(47.771)
Work pressure 0.146 ***
(6.866)
ControlsYesYesYes
N957695769576
Prob > chi20.000 0.000
LR chi23416.43 3463.36
Pseudo R20.1962 0.1989
Prob > F 0.0000
Adjusted R2 0.0605
F 39.52
Note: *** p < 0.001.
Table 4. Mediation effect of work pressure by bootstrapping methods.
Table 4. Mediation effect of work pressure by bootstrapping methods.
VariableβBoot SE95% Confidence
Interval
Indirect effect (a * b)0.00410.0007(0.0027, 0.0055)
Direct effect (c’)0.24910.0044(0.2404, 0.2577)
Table 5. Moderation effect of platform reward amount and difficulty.
Table 5. Moderation effect of platform reward amount and difficulty.
VariableModel (5)Model (6)
Working TimeWorking Time
ββ
Platform economic dependence0.794 ***0.695 ***
(22.434)(19.634)
Platform reward amount−0.087
(−1.064)
Platform economic dependence * platform reward amount−0.004
(−0.148)
Platform reward difficulty −0.217 ***
(−3.844)
Platform economic dependence * platform reward difficulty 0.049 **
(3.138)
ControlsYesYes
N95769576
Prob > chi20.0000.000
LR chi23422.963431.74
Pseudo R20.19660.1971
Note: ** p < 0.01, *** p < 0.001.
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Lin, X.; Lei, M.; Wang, X. How Platform Economic Dependence Leads to Long Working Time: The Role of Work Pressure and Platform HRM Practices. Sustainability 2023, 15, 12634. https://doi.org/10.3390/su151612634

AMA Style

Lin X, Lei M, Wang X. How Platform Economic Dependence Leads to Long Working Time: The Role of Work Pressure and Platform HRM Practices. Sustainability. 2023; 15(16):12634. https://doi.org/10.3390/su151612634

Chicago/Turabian Style

Lin, Xinqi, Meng Lei, and Xin Wang. 2023. "How Platform Economic Dependence Leads to Long Working Time: The Role of Work Pressure and Platform HRM Practices" Sustainability 15, no. 16: 12634. https://doi.org/10.3390/su151612634

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