1. Introduction
Over 60% of worldwide food waste is created at the household level. Consumer food waste is determined by the association between consumers’ inclination towards consuming based on perceived-freshness or freshness and their willingness to waste food. In general, there are four primary classifications of factors that accelerate consumer food waste, including (1) broader values (i.e., feelings about wasted food); (2) the unfolding challenges of daily life (i.e., predetermined portion sizes and shopping behaviours); (3) controlling stock in households (i.e., food storage); and (4) material factors relevant to both the properties and material of packaging and food (i.e., food safety risk) [
1]. The 21st century has witnessed its first global pandemic, disrupting the lives of billions worldwide, from strict travelling restrictions, lockdowns, and social distancing to enforced immunisation programs [
2,
3,
4,
5]. Since the first confirmed cases in 2019, the COVID-19 virus and associated mutants have infected close to 0.52 billion people and claimed the lives of more than 6.2 million worldwide [
6]. The fear of a further uncontrollable spread of infections led to an immediate global response by spearheading global initiatives for its containment and mitigation through academic research and political means [
7,
8]. The pandemic significantly impacted industries worldwide, including, but not limited to, travel restrictions and temporary closures of countries, public facilities, and businesses, leading to economic strain, layoffs, and stringent health and safety precautions. Government-imposed lockdowns worldwide, some lasting for months and causing all kinds of implications, resulted in a shift in consumer behaviour and habits [
3,
9]. The COVID-19 pandemic lockdown measures induced consumers to stay home, leading to a higher chance of panic buying at grocery stores, which may generate food waste [
10].
Despite recording its first COVID-19 cases in early 2020, Hong Kong was among the last places globally to experience the full brunt of infection waves caused by the flu viruses. Transmission patterns were correlated with densely populated public venues such as eateries and places of entertainment [
11]. Although most efforts were centred on containment strategies through social-distancing orders, stringent border control, and app-based contact tracing [
11,
12], few reports investigated the underlying impacts of these containment policies on Hong Kong’s food vulnerability, despite it being entirely dependent on its food imports. Apart from the public health crisis, the COVID-19 pandemic had a detrimental impact on the socio-economic landscape, with changes in the economy, tourism, travel, employment, education disruptions, mental health, and well-being. Strict social-distancing measures were applied to public gatherings, closure of entertainment venues, and restricted dining establishments. Such changes directly impacted the operations of businesses and restaurants, which resulted in a heavy reliance on the takeout or to-go culture.
To a certain extent, behavioural and social-science research was inclined toward health and preventive behaviour, whereas consumer behaviour received less attention before the COVID-19 pandemic. Also, the previous theoretical efforts generated a general and global viewpoint of consumer behaviour based on disruptive incidents and crises like natural disasters, war, and other pandemics [
13]. In addition, Perera et al. (2021) conducted a systematic review related to consumer buying behaviour during the COVID-19 pandemic. Many researchers only concentrated on specific themes like panic- and online-buying behaviour. To the authors’ knowledge, research on food wastage has not been carried out during COVID-19 in Hong Kong. However, there are scientific reports on waste management in other Asian countries, such as general waste management in India, biomedical waste in Bangladesh, and clinical waste in Malaysia [
14].
Regarding food packaging, most of the previous research studies highlighted packaging materials during the pre-COVID-19 period and addressed food packaging’s functional role in food storage and preservation [
15]. Nevertheless, the contexts relevant to the COVID-19 pandemic are usually included in the state agenda and the media reports. The Literature reviews reveal that limited studies interpret and examine food consumption and purchase activities [
16]. Hitherto, a literature review has indicated that few research studies have investigated the critical changes in consumers’ behaviour toward purchasing food and food wastage during the COVID-19 pandemic [
17], notably in Hong Kong.
Hong Kong’s high population density and limited land availability have resulted in heavy reliance on food exports. Most of the population patronise restaurants or utilise takeout services for their meals, with only a tiny fraction cooking daily. These characteristics, coupled with COVID-19-related restrictions imposed on the hospitality sector, make Hong Kong an ideal case study for investigating the impact of the pandemic on food purchasing, packaging, and wastage habits. To this end, we surveyed the Hong Kong population to determine how their food purchasing habits have changed during the pandemic. This shift in purchasing behaviour may lead to changes in the types of purchased foods, such as increased demand for non-perishable items and a decrease in fresh produce.
Additionally, food safety and hygiene concerns may influence purchasing decisions, with consumers opting for packaged and processed foods over fresh items. These changes in food purchasing behaviour may have long-term effects on the food industry and the overall food system. We aimed to investigate both whether pandemic restrictions have led to a shift towards less-frequent food purchases in larger quantities and how such changes may affect food wastage generation. The current study’s findings provide valuable information for policymakers, government workers, food industry stakeholders, and researchers to mitigate the negative impacts of the pandemic conditions that may help design and implement new strategies and tools in the post-COVID-19 pandemic era.
3. Materials and Methods
Hong Kong’s high population density and limited land availability have resulted in heavy reliance on food exports. Most of the population patronises restaurants or utilises takeout services for their meals, with only a tiny fraction cooking daily. These characteristics, coupled with COVID-19-related restrictions imposed on the hospitality sector, make Hong Kong an ideal case study for investigating the impact of the pandemic on food purchasing, packaging, and wastage habits. To this end, we surveyed the Hong Kong population to determine how their food purchasing habits have changed during the pandemic. This shift in purchasing behaviour may lead to changes in the types of purchased foods, such as increased demand for non-perishable items and a decrease in fresh produce.
The quantitative approach can minimise the influence of subjectivity and escape, misleading participants during the statistical process. Also, it enhances the researcher’s ability to examine questions from various perspectives. Thus, an online questionnaire survey was adopted in this study, which can improve the flexibility of respondents in filling out the questionnaire in remote areas and offer flexible time. Furthermore, the COVID-19 lockdown policy prevented the proper execution of face-to-face research surveys. Nevertheless, online surveying still made it possible to reach a more diverse pool of respondents with various demographic characteristics. Lastly, online surveying made it possible to ensure better privacy, in which participants would be more inclined to provide accurate answers, thereby increasing the data’s reliability [
39,
40].
As part of the research design, we gathered data using a survey questionnaire following the processes of Iacobucci and Churchill [
34]. The processes involved (I) determining the purpose of the questionnaire and identifying the required information from the literature; (II) deciding on the principal method of questionnaire distribution and question classification; (III) establishing the content and design of each question; (IV) determining the form of response of each question; (V) adopting precise wording for each question; (VI) establishing the proper sequence of questions; (VII) revising the questionnaire; and (VIII) the testing and distribution of the finalised survey questionnaire.
The questionnaire survey was split into four key sections. The first section asked the participants to provide demographic information based on age group, gender, living area, the number of family members in the household, and educational level. The second section focused on the consumer’s pre- and during-COVID-19 pandemic purchasing habits of basic food staples such as fruits and vegetables, meat and seafood, and dry products like rice, pasta, grains, and lentils. Previous studies asked participants to answer eighteen close-ended questions to determine behavioural habits [
21,
22]. The third section focused on the participants’ pre- and during-COVID-19 pandemic habits related to food packaging. In this study, food packaging refers to primary or secondary food packaging. A five-point Likert scale was employed, from 1 = ‘strongly disagree’ to 5 = ‘strongly agree’ [
41,
42]. The fourth section used a five-point Likert scale to identify the participants’ habits relevant to food waste before and during the COVID-19 pandemic [
24,
25]. Food waste is defined in this study as discarded foods resulting from past-expiry dates, following leftover meals, or food scraps following meal preparations. As expected, the design of the questionnaire is based on the intended research study objectives.
An online questionnaire survey was conducted for Hong Kong resident participants from May to August 2021. An electronic questionnaire was produced on Google (
https://surveys.google.com/your-surveys), one of the world’s most popular online survey platforms. A QR code and questionnaire link were disseminated via multi-functional layers secured with popular social media platforms (i.e., Whatsapp and WeChat) through the multidisciplinary research team’s networks. This study mainly adopted varied sampling approaches, including snowball and convenience sampling. The QR code or link to the questionnaire was distributed via our professional and personal network of contacts in the initial round, followed by further distribution to targeted respondents by individuals in this network. A pilot survey with 25 participants was initially conducted to identify appropriate question content and design. The intended survey respondents provided constructive feedback to ensure the survey instruments’ correctness and enrich the content’s validity. In particular, unclear wording and double-barrelled questions have been entirely eliminated. Additionally, we selected a convenience sampling approach to choose suitable population participants to participate in our research study. A total of 253 valid samples were collected (N = 253), accordingly. These 253 valid samples have performed well in food purchasing in Hong Kong for several years and have been used in the COVID-19 pandemic in the Hong Kong context.
The study mainly used quantitative research methods containing descriptive statistics, reliability tests,
t-tests, ANOVA, and non-response bias. The Statistical Package for Social Science (SPSS) version 28 was employed to examine the usable data gathered from the respondents of this study. Cronbach’s alpha was also used to assess the reliability of the technique intended for carrying out surveys. The values of Cronbach’s alpha created in the study were larger than the suggested minimum of 0.70. In other words, the reliability of the research instrument is acceptable [
43].
Furthermore, the main approach of non-response bias analysis is an independent
t-test to investigate the differentiation between early and late respondents. This is an analysis of the mean value of the two groups. This study performed a
t-test to explore any differentiation in all scale items between the two groups. The
p-value is lower than 0.05 for all the constructs. This indicates no significant difference between the two groups, and the difference is less than 5% for all constructs [
44]. Such procedural and statistical remedies address the validity of the research instrument.
5. Discussion
Although the SARS flu outbreak at the turn of our century has left Hong Kong with deep scars, the current COVID-19 pandemic has re-opened these collective wounds, with Hong Kong residents now readjusting their daily lives for over two years. To prevent the transmission and spread of COVID-19, the Hong Kong government has implemented containment policies [
47] that may have exacerbated residents’ perceived anxiety, stress, nervousness, and fear of contracting the COVID-19 virus. Consequently, residents demonstrated demotivation or an unwillingness to go out, as they worried about losing their lives [
48]. The risk-severity level during the COVID-19 pandemic and the residents’ risk susceptibility were relatively high [
49]. Moreover, most Hong Kong restaurants were forced to suspend their dine-in service or adopt early closure because of the imposed containment restrictions. As such, residents preferred home cooking over dining out, which may have led to changes in consumer behaviours. Residents reduced their weekly food-purchasing runs and increased the volume and variety of their purchased foods for every run. Such behaviour and management habits can be described as ‘infrequent purchases with large quantities’, linked to the current pandemic dispensation. Bender and Badiger [
50] explained that such a scenario is described as “lower shopping frequencies but higher volumes of purchase per shopping trip”. This reflects the household’s high resilience level in response to disturbances, shocks, and mobility restrictions [
2,
50].
The survey results suggest that Hong Kong residents may have been more inclined to purchase food from supermarkets and the internet during the pandemic, indicating a preference for safer food in supermarkets and online. The COVID-19 pandemic’s ground zero was argued to have originated from a fresh market in Wuhan, China [
51]. Despite the many other hypotheses pointing to the lack of evidence of the true origins of the pandemic, the public’s opinion on the food safety of fresh markets may have already been tarnished. Fresh markets are typically food processing areas with a large diversity of dead and live animals kept in constricted zones and a high density of prospective customers. To a certain extent, this creates an ideal environment and the emergence of zoonotic pathogens that can be easily spread from animals to humans. The animals are typically slaughtered and skinned in front of observing customers, an operation that can deliver particles, transferring infectious material into the surrounding air. The unsanitary conditions in which the animals may be held and the typically crowded environments of such a fresh market may favour the efficient transfer and spread of viruses and other zoonotic pathogens. Results from our study also indicated a change in purchasing habits from the wet market to the supermarket, as well as offline to online purchases, due to the social restrictions brought about by the pandemic.
Interestingly, the pandemic period did not affect the purchase of fruits and vegetables. According to Abate-Kassa and Peterson [
52], fresh produce from local farmers’ markets is often grown organically, without pesticides, antibiotics, or genetic modification, making it a healthier option for consumers. Besides being a more environmentally sustainable choice by reducing the carbon emissions associated with transportation, locally grown fruits and vegetables purchased from farmers’ markets are often fresher and tastier, as they can ripen fully before being sold. Additionally, shopping at fresh markets supports local farmers and promotes diversity in agriculture, while providing consumers with a greater variety of produce. Moreover, fresh local markets can provide additional market services and develop trust-based relationships with their buyers to create better market access for local foods, which was not highly affected by the pandemic; most respondents would prefer purchasing from fresh markets.
Meanwhile, purchasing from supermarkets can offer a wider variety of produce, making it easier to find specific items. Additionally, supermarkets often have a more consistent supply of produce throughout the year, regardless of seasonal availability. This makes it easier to plan meals and purchase items in bulk. Supermarkets also offer lower prices on produce, especially when buying in bulk or during sales [
53]. However, it is worth mentioning that fresh produce sold at supermarkets carries a heavier carbon footprint and is most likely found in specialised modified atmospheric packaging or corrugated packaging meant to improve the shelf life and reduce food loss associated with handling- and transportation-incurred damage. Nonetheless, the fresh-produce supply chain remained robust, since people were aware of maintaining a healthy lifestyle before or during the COVID-19 pandemic [
46,
54].
Moreover, based on the limited information, Hong Kong residents mainly purchase frozen food via supermarkets and online shopping. The likelihood of accumulating extra packaging material increases from supermarkets, and online purchases protect and preserve foods which residents perceive as safer than non-packaged fresh or non-processed foods. Also, supermarkets and online shops offer ‘door-to-door’ delivery services. Such convenience services may encourage the residents to order large sizes and eat anytime. The reasons and factors influencing purchasing decisions behind the growing popularity of online food shopping are not clearly defined. However, based on the findings in this study, the reasons for increased online-food purchases may have been shaped by the changes in consumption and lifestyle patterns due to the pandemic. Ellison and McFadden [
55] pointed out that online shopping can fundamentally reshape access and food choice in the short- and long-term by providing more options.
Moreover, the present study observed that the residents were less aware of stock-rotation principles when purchasing food. To this end, some food may become ‘dead stock’, going past expiration dates and causing food wastage. The pandemic has shaped consumer lifestyles by adding extra packages to ensure the quality of goods and showing a high awareness of epidemic prevention [
56].
The survey results show that more residents prefer using extra plastic bags to wrap food items during the COVID-19 pandemic to improve food hygiene and storage efficiency. Besides food safety, residents were also concerned about a healthy diet during the COVID-19 pandemic. In response, the residents may have altered their food purchasing habits by buying processed meals in a complete package containing a starter, main course, drink, and dessert, to maintain a healthier immune system. However, restaurants in pre-COVID times would typically provide a separate container for the starter, main course, drink, and dessert. In this sense, the volume of food packaging may have dramatically increased during the pandemic. The study further provided additional information on the residents’ passive and indifferent attitude, compounded by their limited recycling knowledge, toward practical means of reducing food- and packaging-wastage, through the use of food boxes for storing excess food at restaurants or storing food at home, to selecting the ‘plastic-and-disposable-free’ option when ordering a takeaway meal. As such, the government attempted to create wastage awareness among its population through different communication channels such as billboards, the internet, television, radio, public service advertisements, slogans, posters, and leaflets. It was shown in a previous study that promotional approaches helped improve residents’ involvement and awareness of recycling [
57]
Younger generations prefer using innovative and trendy technological tools to share preliminary information or receive updated news or messages, through social media platforms such as Facebook, YouTube, WhatsApp, Instagram, WeChat, and Twitter. In doing so, social media will be a helpful manner of promoting recycling [
58]. In addition, convenience plays a crucial role in recycling behaviour. DiGiacomo and Wu [
59] explained that inconvenience is a barrier to recycling. The concept of convenience is “the state of being able to proceed with something without difficulty”, as expressed by Siu and Xiao [
60]. In this sense, even the appropriate location and access to bins may help improve recycling efforts to facilitate recycling among residents; recycling bins may need a large storage capacity and need to be placed in an easily accessible area. For residents, identification and information about recycling locations and processes must be observable and straightforward. Hence, the recycling location and disposal process must be justified, clarified, and suitable to encourage incentive measures that must be considered in the future.
Concerning food wastage, residents typically discarded more unused food during COVID-19, which may be explained by purchasing more food than the average demand to overcome the COVID-19 lockdown or restriction-testing declarations. To this end, producers may invest in shelf-life-extension technologies to enable perishable foods to last longer. As expected, the residents may decrease food waste during the purchasing phase. Based on the findings in this study, residents need more knowledge of food-waste management, such as stock-rotation principles and the separation and composting of food waste. In response, the government may develop food-wastage management programmes to educate the citizens on relevant food-storage approaches, food labelling, sustainable diet, and the use of food waste.
Moreover, the government may support local food producers, retailers, and non-governmental organisations in collecting food waste. In the meantime, the government may increase food recycling facilities in local communities by motivating residents to participate in food recycling activities. Such an adequately systematic closed-loop food waste recycling process is the underlying condition for applying sustainable development activities in Hong Kong. Besides building a robust food-waste collection system, food producers may adopt an upcycling method that employs new food instead of composting or landfilling it. Food-production byproducts or surplus food can eventually be valuable ingredients for another food product, through upcycling. This mitigates food wastage and improves the food supply during the COVID-19 pandemic.
6. Conclusions
This study generates vital information on how researchers, policymakers, food industry stakeholders, and the general public can efficiently transfer knowledge to cities or countries within different geographical and cultural contexts and demonstrate how the response and decision-making process to sudden, large-scale pandemic outbreaks, such as COVID-19, can be effectively improved. In turn, this encourages collaboration between countries and cities to improve the quality of decision-making. Furthermore, this study offers scholars, practitioners, policymakers, and other food industry stakeholders a rare opportunity to work together and thoroughly understand how to collaborate and develop food policies effectively. Developing food policies aligns with the “2030 Agenda for Sustainable Development”, establishing 17 Sustainable Development Goals (SDGs) to build a fairer and healthier world. In response, “ensuring sustainable consumption and production patterns” (Goal 12) and “ending hunger” (Goal 2) may integrate with the existing study to further extend consumer-habits research studies in the future [
61]. Moreover, it was found that the food-wastage behaviour in Hong Kong is not influenced by external drivers, such as strict COVID-19 containment measures, nor does increased environmental awareness affect it. Food-waste management strategies aimed at reducing food wastage at the consumer level of the food supply chain should, therefore, focus on targeting engrained behavioural habits rather than raising awareness on the matter. Food-waste management is a roadmap for long-term resilience and immediate sustainability gains to disruptions [
4].
Nevertheless, the COVID-19 pandemic made Hong Kong residents feel anxious, confused, isolated, and depressed. Indeed, fears of food price increases and interruptions in the food supply chain have increased the type and quantity of food household purchases. Thus, COVID-19 has considerably impacted people’s mental and physiological health, food habits, lifestyles, and daily routines [
26]. Most Hong Kong residents exhibit ‘infrequent purchase with large quantities’ during the COVID-19 pandemic to maintain mental and physical health. It was revealed that the consumer’s lack of proper meal plans or grocery shopping planning increases the likelihood of food wastage, often exacerbated by the erroneous storage of purchased foods [
62]. As such, food stores and supermarkets must intentionally re-plan their supply chain to promise a reliable supply of food products at competitive prices [
47].
This study encountered limitations that may further be addressed in subsequent research studies. Firstly, self-reported data on survey respondents’ awareness of food-waste management and food packaging were used, which may be subject to the pre-determined idea related to the tendency to respond and report precisely. Hong Kong residents are hesitant about identifying natural food-waste management and food-packaging behaviour due to limited food-waste management and food-packaging knowledge, and there is a possibility of legal action against them by the potential individual or public authorities. In addressing the limitations, we may gather data from stakeholders like environmentalists, food producers, policymakers, food distributors, food retailers, and food-scrap composters or recyclers through semi-structured, in-depth, face-to-face interviews, to obtain broader viewpoints and produce inclusive data for complete analysis. Combining qualitative and quantitative research methods can neutralise the weakness of a pure-qualitative or -quantitative approach. Secondly, this study is focused on Hong Kong. To generalise the research study, we may consider other cities in the Greater Bay Area. Thirdly, the following research study may further enlarge other discipline areas, such as climate change, psychological distance, and food safety. Finally, the research study was mainly situated before or during the pandemic time-frame; the scope of the present study may be further expanded to include the behavioural changes in food wastage in a post-pandemic era.