Assessing the Impact of Enterprise Architecture on Digital Transformation Success: A Global Perspective
Abstract
:1. Introduction
1.1. Background
1.2. Overview of Digital Transformation and Its Relevance in the Current Technological Landscape
1.3. Problem Statement
1.4. Variable Definitions
- Impact of EA on DT Success: This variable is used to identify the direct effects of structured EA practices on the success rates of DT initiatives. This study contributes to the body of research by exploring the implications of various implementation strategies and, thus, how the role of EA in improving DT success can differ in multiple organizational contexts.
- Patterns Across Countries and Industries: This dependent variable aims to determine how enterprise architectures are adopted and effective worldwide. The research also covers variations between different economic blocs and industries and identifies how geographical and sector-specific contexts affect the role of EA in DT.
- Influence of Organizational Culture: This affects the implementation and effectiveness of EA. This cultural ideal examines the cultural traits that enhance or impede EA’s alignment with DT goals to collectively drive transformation success.
- Emerging Technologies within EA: This variable analyzes how emerging technologies are being incorporated into EA frameworks and to what extent they add to the dynamic nature of EA and the strategic element of DT. It also explains how emerging technologies, such as AI, IoT, and Blockchain, drive capabilities that change how EA is executed today.
1.5. Scope of the Research
- Developed economies: EA practices are well embedded within business strategies in the case of developed economies like the USA, Germany, and Japan, resulting in high achievement in DT success.
- Emerging economies: In emerging economies, EA practices are increasingly being recognized and implemented as critical tools for achieving sustainable development and technological advancement. However, they are at different stages of maturity compared to developed economies.
- Transition economies: This refers to transition economies (e.g., Poland and the Czech Republic), illustrating the use of EA to aid DT in times of great economic and technological transformation.
1.6. Significance of the Study
2. Literature Review
2.1. Theories
2.2. Previous Studies
2.3. Sustainable Management and Digital Transformation
2.4. Cultural Differences in EA Implementation
2.5. Economic Influences on DT Success
2.6. Global Comparative Studies on EA and DT
2.6.1. Need for a Global Perspective
2.6.2. Cross-Regional Comparisons and Multicultural Implications in EA Practices
3. Methodology
3.1. Research Design Overview
- How does EA impact the success of DT across different industries and geographies?
- What are the critical challenges faced during EA implementation in various contexts?
- How does EA contribute to sustainability and the integration of emerging technologies?
3.2. Data Collection
3.2.1. Sources of Data
3.2.2. Selection Criteria
- Publication Date Range: Sources published within the last ten years were prioritized to ensure the data’s relevance to current EA and DT practices.
- Relevance to EA and DT: Sources must specifically address aspects of enterprise architecture and its impact on digital transformation to be included.
- Credibility of the Source: Priority was given to sources from reputable and recognized publishers, academic institutions, and industry leaders.
- Geographical Diversity: Sources were selected to represent a global perspective, ensuring that the data covers different economic blocs and technological maturity levels across various regions.
3.3. Data Analysis
3.3.1. Data Extraction
- Identifying Key Variables: Criticisms related explicitly to practices of enterprise architecture, including frameworks, governance controls, and integration approaches, were identified. Digital transformation (DT) success factors were tracked in the same manner as the rate of digital adoption, the impact on the organization, and changes/improvements to business performance. Industry type, firm size, geographical location, and regulatory factors were also identified. These aspects are also relevant to the research objectives by defining the context for both EA and DT.
- Documentation of Sources: Each piece of extracted data were documented with its source reference to maintain traceability and facilitate the validation of information during the analysis phase.
3.3.2. Meta-Analysis and Data Synthesis
- Studies published within the last ten years to ensure the data reflects current enterprise architecture (EA) and digital transformation (DT) practices.
- Studies that explicitly addressed the relationship between EA and DT across various industries and regions.
- Peer-reviewed articles from reputable journals, industry reports from recognized organizations, and academic studies with rigorous methodological designs.
- Studies that did not focus directly on EA and DT, or those that did not provide sufficient empirical data.
- Studies that were outdated or primarily theoretical, without practical case study applications.
- EA’s contribution to DT success (e.g., operational efficiency, strategic alignment).
- Industry and geographic factors influencing the success of EA in driving DT.
- The integration of emerging technologies within EA frameworks and their impact on DT. The data were documented in a structured manner to allow for consistent comparisons across studies.
3.3.3. Analytical Techniques
- Qualitative Content Analysis: This is the primary method employed to analyze the textual data gathered from pools of academic articles, white papers, and other relevant industry documents. This method is used to analyze the textual data from the selected studies systematically. It involves identifying key themes, patterns, and relationships between EA and DT outcomes. The qualitative content analysis method has been widely applied in various fields to interpret meaning from textual data systematically [35].
- Meta-Analysis: This assists in synthesizing quantitative data from various studies to derive generalized insights into the effectiveness of EA practices on DT success. Using meta-analysis, the study synthesizes quantitative findings from widely varying sources. The main goal of such a method is to enable statistical analysis to derive generalized insights about the relationship between EA practices and DT success. Meta-analysis is commonly used in systematic reviews to pool data and provide a more robust conclusion [36,37].
- Cross-Document Analysis: A cross-document approach provides a holistic view of how EA affects DT in different settings and contexts. This analysis will include the impact of sustainable management practices and responsible business strategies on EA and DT. This approach enables comparison across different studies to identify shared insights and contradictions, as detailed in previous research on document comparison [38].
- Cross-Document and Variable Consistency Analysis: To maintain the coherence in the identification of EA, measured DT success, its sustainability, and emergent technologies, the data was examined sequentially across all the studies included in the analysis. All the variables were evaluated using the same approach in order to make the results as consistent as possible. This approach is informed by best practices in cross-document analysis, which ensures the consistent application of analytical frameworks across multiple data sources [38]. The systematic evaluation across various studies allowed for a coordinated analysis of the influence of organizational culture, technological readiness, and sustainability goals within EA frameworks [35].
3.3.4. Synthesis Approach
- Comparative Analysis: Comparative analysis was applied in order to compare differences and similarities regarding EA practices and DT outcomes in different regions and industries. This method enabled the study of how external factors such as economic conditions and the regulatory environment are related to DT success, and, in so doing, contextualized the variance of the effects of EA on DT across geo-graphic and industry-specific factors [39].
- Thematic Synthesis: The study employed thematic synthesis to identify and summarize recurring patterns from qualitative content analysis. This approach was used to develop a comprehensive understanding of the global influence of EA on DT by mapping out key themes and trends that emerged across diverse studies. This method is widely used in qualitative research to synthesize findings from multiple sources and identify overarching themes [40].
- Integration of Quantitative and Qualitative Findings: By combining quantitative and qualitative data, a mixed-method synthesis approach was used to integrate both data types, potentially providing a more multidimensional perspective on the impact of EA on DT. To support the recommendations with both empirical data and rich contextual narratives, this integrative approach was consistent with prior research on combining disparate data into meta-analyses [36].
3.4. Validity and Reliability
- Internal validity was selected to ensure that the findings reflect genuine relationships between EA and DT success rather than extraneous variables.
- External validity was included to evaluate the generalizability of the results across different regions and industries, as the study compares diverse geographical and economic blocs.
- Content validity ensures that all dimensions of EA’s impact on DT success, including emerging technologies and sustainability, are covered comprehensively.
Source Evaluation
- Publication Bias: The search for sources is subject to a publication bias analysis to guarantee a representation of successful and less successful EA implementations.
- Author Credentials: Authors were weighted in terms of affiliation, publications by diversity, and affiliation with the knowledge domain of enterprise architecture and digital transformation.
- Methodological Rigor: The included studies’ methodological quality was assessed critically. This involved evaluating the well-designed studies, the rightness of the analytical techniques, and the thoroughness of the discussions of the findings. Additionally, the inclusion of studies that address the intersection of sustainable management and DT was prioritized to ensure comprehensive coverage of the research objectives.
4. Results
4.1. Impact of Enterprise Architecture on Digital Transformation Success and Sustainable Management
4.1.1. Overview of Findings
4.1.2. Detailed Analysis
4.2. Patterns across Countries and Industries
4.2.1. Comparative Analysis
4.2.2. Industry-Specific Impacts
4.3. Influence of Organizational Culture on EA and DT
4.3.1. Cultural Impact Analysis
4.3.2. Case Examples
4.4. Integration of Emerging Technologies within EA
4.4.1. Technological Advancements
4.4.2. Success Stories and Challenges
4.5. Synthesis of Meta-Analysis Findings
4.5.1. Cross-Variable Insights
4.5.2. Implications for Practice and Theory
5. Discussion
5.1. Interpretation of Results
5.1.1. Impact of Enterprise Architecture on Digital Transformation Success
5.1.2. Patterns across Countries and Industries
5.1.3. Influence of Organizational Culture
5.1.4. Emerging Technologies within EA
Practical Implications
6. Limitations
7. Conclusions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
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---|---|---|---|---|---|
Managing digital transformation of smart cities through enterprise architecture—a review and research agenda | Anthony Jnr, B. [44] | 2020 | Smart cities | Reviews the role of EA in transforming cities into smart cities, highlighting challenges like data integration and complexity. | https://doi.org/10.1080/17517575.2020.1812006 |
The Digital Transformation for UTMSPACE Educational Sustainability and Technology Innovation: An Enterprise Architecture Approach | Bakar, N.A.A., Mahmood, N.M.N., Nasrul, M.A., Ibrahim, R., Yaa’cob, S. [45] | 2024 | Higher Education Institutions (HEIs) | Discusses the development of an EA framework to integrate new technologies and improve educational processes at UTMSPACE. | https://doi.org/10.1007/978-981-99-6909-8_1 |
Digital transformation and business intelligence for a SME: Systems thinking action research using PrOH modelling | Panchal, G., Clegg, B., Koupaei, E. E., Masi, D., Collis, I. [46] | 2023 | Small and Medium Enterprise (SME) | Explores digital transformation in an SME, showing improvements in KPIs through technology adoption and systems thinking. | https://doi.org/10.1016/j.procs.2024.02.003 |
The Supporting Role of Ecosystem-Oriented Architecture in Digital Transformations: A Scoping Review and Future Research Agenda | Pattij, Maurice; Van de Wetering, Rogier; Kusters, Rob J. [47] | 2024 | Ecosystem-oriented architecture | Reviews and synthesizes the role of EA in supporting digital transformations with a focus on business ecosystems. | -- |
Enterprise Business Architecture as a Tool for Sustainable Development in an Enterprise—Case study | Tutaj, J., Rutkowska, M., Bartoszczuk, P. [48] | 2021 | Enterprise | Highlights the role of digital technologies and EA in transforming business models and processes within business ecosystems. | https://doi.org/10.1016/j.procs.2021.09.283 |
Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture | Gong, Y., Yang, J., Shi, X. [49] | 2020 | Government sector | Finds that EA contributes to DT by enhancing flexibility in government operations, which is crucial for adapting to technological changes. | https://doi.org/10.1016/j.giq.2020.101487 |
Structured Approach for Automated Enterprise Architecture Model Generation | Horstkemper, D., Mülhausen, A., Hellingrath, B. [50] | 2023 | Manufacturing | Discusses the benefits of automated EA modeling in accurately documenting and optimizing enterprise systems for DT. | https://doi.org/10.1016/j.ifacol.2023.10.1528 |
Enterprise Architectures for the Digital Transformation in Small and Medium-sized Enterprises | Goerzig, D., Bauernhansl, T. [8] | 2018 | SMEs in mechanical engineering | Emphasizes EA’s role in supporting IT alignment with business needs during DT in SMEs. | https://doi.org/10.1016/j.procir.2017.12.257 |
Evaluation of success factors of utilizing AI in digital transformation of health and safety management systems in modern construction projects | Waqar, A., Andri, Qureshi, A. H., Almujibah, H. R., Tanjung, L. E., Utami, C. [51] | 2023 | Construction | Identifies critical factors for successful AI integration in DT of health and safety systems in construction, emphasizing the role of EA in aligning technological and organizational structures. | https://doi.org/10.1016/j.asej.2023.102551 |
Underpinning success factors of maintenance digital transformation: A hybrid reactive Delphi approach | Saihi, A., Ben-Daya, M., As’ad, R. [52] | 2023 | Maintenance | Identifies and ranks success factors for maintenance DT, highlighting the critical role of EA in aligning strategy and technology. | https://doi.org/10.1016/j.ijpe.2022.108701 |
A Survey of the Underlying Success Factors of Maintenance Digital Transformation | Saihi, A., Ben-Daya, M., As’ad, R. [53] | 2022 | Maintenance | Develops a comprehensive list of MDT success factors, showing EA’s importance in structuring these transformations. | https://doi.org/10.1016/j.ifacol.2022.10.179 |
Study | Authors | Year | Country/Industry | Key Findings | DOI |
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Digital transformation, innovation, and competitiveness: some insights from Asia | Ordóñez de Pablos, P. [54] | 2024 | Asia | Highlights the role of Horizon Europe in fostering digital transformation and innovation, focusing on Asia’s competitive edge in the digital era. | https://doi.org/10.1108/JSTPM-01-2024-222 |
Enterprise Digital Transformation and Compliance in Cross-Regional Development: A Dynamic Capabilities Perspective | Yan, S.; Xi, Y.; Wu, Z. [3] | 2024 | Cross-regional enterprises | Discusses how enterprise digital transformation can improve governance and compliance across regions, particularly in nonlocal subsidiaries. | https://doi.org/10.3390/su16020844 |
Building Digital Platform for Property Marketing Sales with an Enterprise Architecture Approach | Djarot Hindarto, Tri Dharma Putra [55] | 2023 | Real estate marketing and sales | Describes the use of EA in creating a scalable, secure digital platform for real estate, addressing market dynamics and integration challenges. | https://doi.org/10.47709/cnahpc.v6i1.3361 |
Research on the impact of enterprise digital transformation on carbon emissions in the manufacturing industry | Zhang, C., Fang, J., Ge, S., and Sun, G. [56] | 2024 | Manufacturing industry | Analyzes how digital transformation reduces carbon emissions in manufacturing, influenced by regional disparities and technology use. | https://doi.org/10.1016/j.iref.2024.02.009 |
Exploring the future of enterprise architecture: A Zachman perspective | Lapalme, J., et al. [57] | 2016 | General/Various | Discusses “Grand Challenges” in EA, suggesting that EA frameworks like Zachman are crucial for addressing future complexities in various organizational contexts. | https://doi.org/10.1016/j.compind.2015.06.010 |
Evaluation of success factors of utilizing AI in DT of health and safety management systems in modern construction projects | Waqar, A., et al. [51] | 2023 | Indonesia/Construction | Identifies critical factors for AI integration success in DT within construction, highlighting the role of EA in aligning technology and organizational structures. | https://doi.org/10.1016/j.asej.2023.102551 |
Underpinning success factors of maintenance DT: A hybrid reactive Delphi approach | Saihi, A., et al. [52] | 2023 | General/Maintenance | Pinpoints essential success factors for DT in maintenance, underscoring EA’s role in strategic alignment and technology integration. | https://doi.org/10.1016/j.ijpe.2022.108701 |
A Survey of the Underlying Success Factors of Maintenance DT | Saihi, A., et al. [53] | 2022 | General/Maintenance | Develops a comprehensive list of DT enablers, showing EA’s importance in effectively structuring these transformations. | https://doi.org/10.1016/j.ifacol.2022.10.179 |
Factors influencing the DT of sales organizations in Indonesia | Kusuma, A. R., et al. [58] | 2024 | Indonesia/Sales | Demonstrates how leadership, organizational behavior, and sales management influence DT, with EA playing a mediating role in optimizing sales organization performance. | https://doi.org/10.1016/j.heliyon.2024.e27017 |
Towards a Framework for Elevating the Usage of eLearning Technologies in Higher Education Institutions. | Naif Alzahrani, Hassan Alghamdi [59] | 2023 | Saudi Arabia/ Education | Develops a framework to elevate the usage of eLearning technologies in higher education institutions following principles from business and IT alignment and Enterprise Architecture | https://doi.org/10.14569/ijacsa.2023.0141230 |
Study | Authors | Year | Key Findings | DOI |
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Strategic design of culture for digital transformation | Butt, A., Imran, F., Helo, P., and Kantola, J. [60] | 2024 | Cultural artifacts, values, and assumptions must be refreshed for effective DT. Leaders use culture as a control system for technology adoption. | https://doi.org/10.1016/j.lrp.2024.102415 |
Change management and digital transformation project success in SMEs located in the Democratic Republic of the Congo | Jean Robert Kala Kamdjoug [61] | 2023 | Change management of human resources is crucial for DT project success in SMEs, enhancing performance and resilience. | -- |
Microfoundations of dynamic capabilities for digital transformation | Mauro Kowalski, Roberto Carlos Bernardes, Leonardo Gomes, Felipe Mendes Borini [62] | 2024 | A data-driven culture fosters DT; barriers include leadership without digital skills and a lack of strategic HR management. | https://doi.org/10.1108/JSTPM-01-2024-222 |
Exploring digital transformation capability via a blended perspective of dynamic capabilities and digital maturity | Leso, B.H., Cortimiglia, M.N., Ghezzi, A. et al. [63] | 2023 | Dynamic capabilities blend with digital maturity to enable continuous organizational transformation and digital maturity. | https://doi.org/10.1007/s11846-023-00692-3 |
Alignment in Enterprise Architecture: A Comparative Analysis of Four Architectural Approaches | Magoulas, T., Hadzic, A., Saarikko, T., and Pessi, K. [64] | 2012 | Discusses the lack of socio-cultural alignment in common EA frameworks, indicating a gap in addressing organizational culture within EA practices. | -- |
The critical success factors of enterprise architecture | Hope, T. L. [65] | 2015 | Emphasizes the importance of socio-constructed realities of architecture, indicating that organizational culture significantly impacts the success of EA. | -- |
Alignment in Enterprise Architecture: Investigating the Aspects of Alignment in Architectural Approaches | Magoulas, T., Hadzic, A., Saarikko, T., and Pessi, K. [66] | -- | Reveals that while EA frameworks guide structural and functional alignment, they inadequately address socio-cultural and ideological alignment. | -- |
Proposal of a sensing model in an Adaptive Enterprise Architecture | Daoudi, W., Doumi, K., and Kjiri, L. [67] | 2022 | Highlights the importance of sensing cultural changes within an organization to adapt EA effectively. | https://doi.org/10.1016/j.procs.2023.01.313 |
Adaptive change: Emerging economy enterprises respond to the international business environment challenge | Shi, J. [68] | 2024 | Demonstrates how organizational culture influences the adaptive changes within enterprises to meet international challenges through innovative EA. | https://doi.org/10.1016/j.technovation.2024.102998 |
Enterprise architecture requirements for standardising digital health in Uganda’s health system | Wamema, J., Alunyu, A., Amiyo, M., and Nabukenya, J. [20] | 2023 | Identifies the need for culturally adapted EA requirements to standardize digital health systems effectively in different cultural contexts. | https://doi.org/10.1016/j.hlpt.2023.100805 |
Transport enterprise architecture and features of its personnel management | Petrov, I., Malysheva, N., Lukmanova, I., and Panfilova, E. [69] | 2021 | Connects EA with the systematic approach to personnel management, implying the deep integration of organizational culture in EA practices for transport enterprises. | https://doi.org/10.1016/j.trpro.2022.06.157 |
Enterprise architecture artifacts as boundary objects: An empirical analysis | Kotusev, S., Kurnia, S., and Dilnutt, R. [70] | 2023 | Analyzes how EA artifacts serve as boundary objects facilitating communication across diverse organizational cultures. | https://doi.org/10.1016/j.infsof.2022.107108 |
A Proposal of a Situational Approach for Enterprise Architecture Frameworks: Application to TOGAF | Kornyshova, E., and Deneckère, R. [71] | 2021 | Suggests a situational approach to EA that adapts to an organization’s specific cultural and operational context, enhancing the relevance and effectiveness of EA practices. | https://doi.org/10.1016/j.procs.2022.09.408 |
Study | Authors | Year | Key Findings | DOI |
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Improving Agility Through Enterprise Architecture Management: The Mediating Role of Aligning Business and IT | Maurice Pattij, Rob J. Kusters [73] | 2022 | EAM enhances organizational agility through strategic IT alignment; PLS-SEM and cluster analysis are used to validate the model. | -- |
Emerging Enabling Technologies for Industry 4.0 and Beyond | Sigov, A., Ratkin, L., Ivanov, L.A., et al. [74] | 2022 | Highlights the role of AI, 5G/6G, and quantum computing in evolving Industry 4.0 to Industry 5.0, affecting core frameworks like cyber-physical systems. | https://doi.org/10.1007/s10796-021-10213-w |
Machine learning and internet of things applications in enterprise architectures: Solutions, challenges, and open issues | Rehman, Z., Tariq, N., Moqurrab, S. A., Yoo, J., and Srivastava, G. [75] | 2023 | Discusses integration of IoT and ML within EA, highlighting automation, data management, and security enhancements. | https://doi.org/10.1111/exsy.13467 |
Critical View of Business Architecture: Current and Future State | Díaz Velásquez MF, Tavera Romero CA, Gamboa-Cruzado J, Ortiz Monedero JH [76] | 2024 | Reviews business architecture within EA frameworks, emphasizing the need for dynamic architectures in Industry 4.0 settings. | https://doi.org/10.20944/preprints202402.1512.v1 |
The integrity of digital technologies in the evolving characteristics of real-time enterprise architecture | Shah, V. [77] | 2021 | Highlights the critical role of digital technologies in enabling real-time enterprise architectures to respond dynamically to market changes. | -- |
An enterprise architecture framework for digital transformation | Rozo Carreño, D.F. [78] | 2020 | Discusses the need for EA frameworks to adapt to digital transformation by incorporating emerging technologies to enhance business agility and inter-departmental collaboration. | -- |
An agile enterprise architecture methodology for digital transformation | Visweswara, S. [79] | 2023 | Proposes an agile EA methodology that integrates agile practices with EA to support dynamic digital transformation needs. | -- |
Extending enterprise architecture modelling with business goals and requirements | Engelsman, W., Quartel, D., Jonkers, H., and van Sinderen, M. [80] | 2010 | Emphasizes the integration of business goals with emerging technologies within EA modeling to align business and IT. | https://doi.org/10.1080/17517575.2010.491871 |
Digital transformation: A systematic literature review | Zhu, X., Ge, S., and Wang, N. [81] | 2021 | Reviews the progression of DT research and underscores the significant role of emerging technologies in shaping digital enterprise architectures. | https://doi.org/10.1016/j.cie.2021.107774 |
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Alghamdi, H. Assessing the Impact of Enterprise Architecture on Digital Transformation Success: A Global Perspective. Sustainability 2024, 16, 8865. https://doi.org/10.3390/su16208865
Alghamdi H. Assessing the Impact of Enterprise Architecture on Digital Transformation Success: A Global Perspective. Sustainability. 2024; 16(20):8865. https://doi.org/10.3390/su16208865
Chicago/Turabian StyleAlghamdi, Hassan. 2024. "Assessing the Impact of Enterprise Architecture on Digital Transformation Success: A Global Perspective" Sustainability 16, no. 20: 8865. https://doi.org/10.3390/su16208865