1. Introduction
With the development of society and the continuous improvement of human living standards, a large amount of waste fills our habitats. Waste pollution not only leads to the waste of many renewable resources but also affects the ecological environment and human safety. To address this issue, the United Nations and its member states have formulated international treaties regarding waste classification and management, promoting advanced waste treatment and recycling technologies, as well as policies to control the international movement of hazardous waste [
1]. For instance, the Basel Convention regulates the international agreement on the transboundary movement and disposal of hazardous waste [
2]. Additionally, sustainable materials management (SMM) emphasizes a comprehensive assessment of materials over traditional waste management techniques to achieve sustainable management throughout their lifecycle [
3]. This indicates widespread concern regarding waste and how to handle it appropriately. According to relevant data, packaging plastics account for nearly half of the plastic waste across various regions globally [
4]. Most food packaging is single-use and is discarded within a short time; this plastic waste ultimately enters the environment, polluting land, water bodies, and the food chain [
5]. By 2015, approximately 630 million tons of food packaging plastic waste had been generated globally, of which about 9% was recycled, 12% was incinerated, and 79% accumulated in landfills or the natural environment [
6,
7]. Furthermore, data from 2020 indicates that approximately 400 million tons of single-use food packaging plastic waste are produced annually worldwide, constituting 47% of total plastic waste [
8]. Especially in China, the lack of consumer awareness regarding eco-friendly packaging has led to significant food packaging pollution issues. The costs associated with food packaging disposal and unrecovered resources in China have been increasing annually [
9]. While the global plastic recycling rate is relatively low (approximately 14%), the situation in China is even more critical, with a substantial amount of plastic packaging not being effectively recycled, ultimately ending up in landfills or the ocean, resulting in severe environmental pollution and waste of recyclable resources [
5]. Therefore, enhancing consumer engagement in the classification of food packaging plastic waste in China is crucial to addressing the serious pollution and resource wastage issues present in the region. It is essential to mitigate plastic waste pollution at the source and improve the utilization of renewable resources.
Relevant research indicates that appropriate food packaging design can effectively enhance consumers’ recycling behaviors [
10,
11]. The visual attributes of food packaging and its materials positively influence consumers’ recycling practices [
12]. Additionally, the choice of packaging materials can significantly guide consumers in properly categorizing food packaging waste [
13]. Functional information on packaging, such as expiration dates and weights, can influence consumers’ purchasing decisions [
14]. Improving label information and instructions helps consumers understand their behaviors more clearly [
15]. Furthermore, a consumer’s education level can encourage them to actively choose products with more environmentally friendly packaging [
15,
16]. Thus, food packaging factors have a significant impact on consumer behaviors, and correctly categorizing food packaging is crucial for enhancing waste management systems and the quality of recycled products [
12]. Excellent food packaging design and the gradually increasing education levels of consumers can effectively improve the recycling of food-related plastic waste. However, while addressing the root causes of food plastic waste, external policy support is also essential. Relevant countries, regions, and enterprises should establish recycling mechanisms to incentivize consumers to recycle and handle food packaging waste. By enhancing consumers’ sense of environmental responsibility through potential income, appropriate recycling incentives can effectively promote consumer recycling behaviors concerning food packaging [
17]. To successfully promote the recycling incentive mechanism, comprehensive information on food packaging waste classification and widespread education on recycling are essential. Building on this foundation, it is crucial to enhance consumers’ awareness of the importance of food packaging recycling [
18], thus supporting the formation of a positive cycle of recycling through a broadly implemented reward system. At the same time, the related rewards mechanism should cover consumers, establishing a virtuous cycle [
19].
Clearly, appropriate food packaging design and effective incentive mechanisms can significantly enhance the enforcement of recycling efforts. However, there is still no consensus on the degree to which these two measures influence the promotion of recycling efforts. To reveal the underlying mechanisms of consumers’ recycling behavior tendencies, we have established antecedent variables—consumers’ expectations and perceived quality of food packaging; mediator variables—consumer satisfaction and perceived value; and moderator variables—the reward mechanism. This framework examines the relationships among perceived value, satisfaction, and recycling behavior tendencies. Perceived value is a crucial factor influencing consumer satisfaction, with a significant positive effect on it [
20,
21]. Consumer satisfaction is a key determinant of subsequent behavior, and it has a direct positive impact on behavioral intentions [
22,
23]. Furthermore, reward mechanisms can influence consumers’ purchase intentions and other behaviors, motivating consumers to generate more positive reviews through rewards, thereby enhancing perceived value and consumer satisfaction [
24,
25]. Therefore, in this paper’s model construction, we innovatively utilize the reward mechanism as a moderating variable. This mechanism influences consumers’ emotional responses, thus modulating the relationship between perceived value and consumer satisfaction.
Perceived value is a critical factor affecting consumer satisfaction, significantly and positively impacting it [
21,
26]. Consumer satisfaction is a key determinant of subsequent behavior, with a direct positive effect on behavioral intentions [
22,
23]. Additionally, the reward mechanism can influence consumers’ purchase intentions and other behaviors. By leveraging the reward mechanism, we can encourage consumers to generate more positive reviews, thereby enhancing perceived value and consumer satisfaction [
24,
25]. Hence, our model innovatively positions the reward mechanism as a moderating variable that affects the relationship between perceived value and consumer satisfaction through emotional responses.
3. Questionnaire Design
The design of the scale in this study is derived from relevant scholarly literature and has undergone contextual adjustments. Therefore, based on the research regarding the impact of food packaging factors on consumers’ intentions toward waste sorting behavior, a questionnaire has been developed by integrating the aforementioned literature. The aim is to verify the influence mechanism of food packaging design factors on consumer expectations, perceived quality, perceived value, and satisfaction regarding waste sorting behavior. Additionally, a reward mechanism acts as a moderating variable affecting the mechanisms of user satisfaction and perceived value.
The expectation scale for consumers has been adapted from Hamer [
45] and Kenyon’s [
46] content on expectations, using items (ET1-ET3) for measurement. For consumer perceptions of product quality, items are designed based on Nemat’s [
12] insights into visual attributes and material choices in food packaging, as well as Yokokawa’s [
14] content regarding functional information and Buelow’s [
15] discussion on educational functions in food packaging for perceived quality. Three items (PQ1–PQ3) measure this aspect.
The perceived value scale is modified from Bảo and Nguyet’s [
21] content on perceived value, utilizing items (PV1–PV3) for measurement. Adaptations from Tam [
22] and Tarn’s [
23] relevant content inform the satisfaction scale, which employs items (CS1–CS3). The items for behavioral intent derive from Eggert’s [
52] related content using three items (BI1–BI3). Finally, items measuring the moderating variable stem from Langley [
42] and Xia’s [
59] discussion on reward mechanisms, using three items (RM1–RM3) for measurement. Based on the above explanations, the questionnaire items are detailed in
Table 1.
Table 1.
Definition of variable operability and reference scales.
Table 1.
Definition of variable operability and reference scales.
Construct | Items | Source |
---|
Expectation (ET) | ET1: Food packaging can reasonably display goods and meet your psychological expectationsET2: Food packaging can show the quality of the product and meet your psychological expectationsET3: Recyclable concept and value of food packaging to meet your psychological expectations | [45,46] |
Perceived Quality (PQ) | PQ1: When you buy food, the color and graphic design content on food packaging and the choice of environmentally friendly materials convey green environmental protection ideas and garbage classification ideasPQ2: Recyclable packaging and green environmental protection transmitted in the information content on food packaging when you buy foodPQ3: When you buy food, educational information on food packaging helps you package waste classification | [12,14,15] |
Perceived Value (PV) | PV1: Food packaging can help you perceive the price and value of foodPV2: Food packaging can show the quality of goods and the concept of green culturePV3: Food packaging can increase your awareness of green ideas and consumer waste recycling | [21] |
Consumer Satisfaction (CS) | CS1: Food packaging increases your recognition of packaging quality and environmental valueCS2: Food packaging increases your satisfaction with green ideasCS3: Food packaging increases your satisfaction with the concept of waste separation | [22,23] |
Behavior Intention (BI) | BI1: You are willing to implement effective garbage sorting for packaging wasteBI2: You are willing to promote garbage sortingBI3: You are willing to recommend and promote waste sorting and green goods to people around you | [52] |
Reward Mechanism (RM) | RM1: Reward mechanism leads you to garbage sorting behaviorRM2: Has the reward system helped you improve your awareness of garbage sorting and learn how to do itRM3: The reward system promotes your garbage sorting behavior | [42] |
4. Empirical Research
4.1. Demographic Characteristics of Sample
Due to the vast area of China, achieving comprehensiveness and accuracy in offline survey formats is challenging. Additionally, the limited availability of food packaging that implements reward mechanisms necessitates a more effective approach to gather questionnaire data from consumers who have utilized or experienced food packaging recycling reward systems. Therefore, it has been decided to conduct the survey online from July to September 2024. Questionnaires will be distributed through online platforms to a broad demographic, ensuring that the sample source is not confined to a specific region, thus enhancing the authenticity of the data collected. Furthermore, prior to participating in the survey, an online informed consent form will be presented. Given the online nature of participation, all respondents will provide verbal consent. Additionally, before the survey commences, participants must confirm their understanding of the informed consent form and indicate their agreement by selecting the consent option to access the questionnaire. If a respondent selects the refusal option, the survey will be terminated. The sample regions indicated in this survey primarily include 23 areas from China, such as Jiangsu, Fujian, Shandong, Anhui, Zhejiang, Hunan, Jiangxi, Hubei, and Sichuan, demonstrating the comprehensiveness of the sample collection. However, the issue of uneven development across different regions affects the distribution of consumers who have utilized or experienced food packaging reward mechanisms. Notably, a higher number of consumers from the economically developed regions of Jiangsu, Anhui, Fujian, Guangdong, and Zhejiang indicates the authenticity of the sample collection. The above two points highlight two main issues. Firstly, there is a noticeable regional disparity in the perception of food packaging influenced by the economic conditions in different areas of China, leading to an imbalance. Secondly, the design of waste classification for food packaging in China is inadequate, resulting in minimal consumer participation. This underscores the necessity and urgency of this research. Additionally, the distribution of the survey indicates a growing problem of food packaging pollution and waste of recyclable resources in China, which can be partly attributed to the uneven understanding of food packaging and the shortcomings in the design of waste classification systems. Furthermore, this study does not involve minors due to their lack of full legal capacity.
In the survey, all items, except for personal information, will utilize a Likert scale ranging from 1 (strongly disagree) to 7 (strongly agree). All respondents will voluntarily answer questions with informed consent and can exit the survey at any time. The online survey collected 255 valid samples, with 255 valid responses. The questionnaire consisted of 18 questions, and the sample size meets the criteria proposed by Jackson [
60], which requires a parameter to sample size ratio of greater than 1:10. Consequently, the subsequent data analysis will be based on this foundation, using SPSS 22.0, AMOS 24.0, and Smart PLS 4.0 for data analysis. As shown in
Table 2, a descriptive analysis of the sample demographic variables has been conducted.
In a descriptive analysis of 255 samples concerning demographic variables, it is observed that males comprise 52.9% while females account for 47.1%. The age distribution predominantly consists of young and middle-aged individuals under 45, representing 80.4%. In terms of occupational distribution, government and public institution employees make up a substantial 66.7%, while others have a significantly lower proportion. Among the 255 survey respondents, a majority, 69.4%, frequently opt for recyclable green packaging. However, only 27.5% of the respondents engage in waste sorting behaviors. Additionally, regarding the emotional response to unsorted waste, 32.1% of respondents expressed a lack of regret. Therefore, considering the respondents’ behaviors and emotional experiences related to waste sorting, this research on the mechanisms of consumer behavior regarding food packaging design is indeed necessary.
4.2. Reliability and Validity Analysis
Reliability refers to the consistency and stability of data measurement results. Related research indicates that a Cronbach’s α value between 0.7 and 0.9 is generally considered to reflect good internal consistency [
61]. Calculations using SPSS 22.0 show that the overall Cronbach’s α for each measurement variable exceeds 0.7 [
62]. Additionally, the total correlations after deleting items are all above 0.5 [
62], suggesting that this research scale exhibits good reliability, as shown in
Table 3.
Relevant research indicates that the KMO value is a crucial indicator for assessing the suitability of data for factor analysis. Generally, a KMO value greater than 0.7 is deemed appropriate for such analysis [
63,
64]. Additionally, when the significance of Bartlett’s sphericity test is less than 0.05, it suggests that the covariance matrix of variables is not an identity matrix, indicating a significant correlation among variables, which supports the suitability for factor analysis [
65]. Therefore, as shown in
Table 4, the KMO values for the variables range between 0.705 and 0.720, all exceeding the threshold of 0.7, while the significance of Bartlett’s sphericity test is less than 0.05. All variables exhibit significant results in Bartlett’s sphericity test, laying a strong foundation for the factor analysis of the data. Furthermore, using principal component analysis for factor analysis reveals that each variable extracts a factor with an eigenvalue greater than 1, and the cumulative variance contribution of the variables exceeds 50%. This indicates that the factors analyzed in this study provide a substantial explanation for the variables [
66]. Moreover, all items show a commonality greater than 0.5 [
67], and the factor loadings exceed 0.6 [
68], all within reasonable limits. In summary, this research concludes that the survey results possess strong unidimensionality, indicating no common method bias in the data.
Using Smart PLS to analyze convergent validity, related studies indicate that the composite reliability (CR) value measures the reliability of multiple indicator variables for a latent variable. A higher R value suggests greater consistency in measuring these indicators, resulting in more reliable estimates of the latent variable. Generally, a CR value greater than 0.7 is considered acceptable, indicating a high level of internal consistency for the latent variable and a strong correlation between the samples [
69]. The average variance extracted (AVE) value assesses how much of the variance of a latent variable is explained by its indicator variables. An AVE value exceeding 0.5 is favorable, indicating that the indicator variables explain a significant portion of the variance, demonstrating the model’s explanatory power and suggesting good internal consistency among the measurement data, along with high reliability and stability [
69,
70]. Thus, as shown in
Table 5, the model data displays CR values exceeding the threshold of 0.7, with a minimum of 0.875, indicating a strong correlation and high internal consistency among the latent variables. Additionally, all AVE values are greater than 0.5, confirming that the internal consistency among the latent variables is satisfactory, as well as indicating good data stability and reliability. Therefore, the measurement scale in this study demonstrates good convergent validity.
Discriminant validity refers to the differences between distinct latent variables. According to Fornell–Larcker’s recommendation, no value should exceed 0.9, indicating that the scale possesses good discriminant validity [
28]. From
Table 6, it is clear that the latent variables exceed the correlation coefficients among each latent variable. As shown in the table, significant correlations exist among the main variables in this study, all of which are below 0.9. Moreover, the correlations of the exogenous structures are all less than 0.85 [
71], suggesting good discriminant validity. Therefore, the measurement model exhibits strong discriminant validity.
4.3. Model Testing
SRMR is one of the commonly used fit indices in structural equation modeling (SEM) to evaluate the degree of fit between the model and the data. A smaller SRMR value indicates a better fit of the model to the data. Related research shows that SRMR performs well in handling ordered factor analysis models, particularly when data distribution is abnormal; in such cases, the testing results of SRMR are more reliable. An SRMR value less than 0.08 indicates a very high fit of the model to the data [
72]. A d-ULS value less than 0.95 suggests a good fit of the model to the data, with a moderate number of free parameters [
73]. Similarly, a d-G value less than 0.95 indicates a good fit of the model to the data, with a moderate number of free parameters [
74]. Furthermore, an NFI greater than 0.8 reflects a high fit of the model; the closer the value is to 1, the stronger the model fit, signifying that the model can accurately capture the structures and relationships within the data [
75]. As shown in
Table 7, the SRMR value of 0.054 is below the threshold of 0.08, indicating a good model fit. Additionally, both the d-ULS value of 0.490 and the d-G value of 0.425 are below the threshold of 0.95, further confirming a good model fit. The NFI value of 0.821 is greater than 0.8, indicating a high model fit.
4.4. Path Hypothesis Analysis
Using PLS-SEM to test hypotheses and calculate path coefficients involved employing the Bootstrap method for 5000 resamples. The research values below 0.05 indicate statistical significance. Thus, based on the results in
Table 8, the hypothesis model path coefficient tests show that consumer expectations positively and significantly impact perceived quality (T = 8.55,
p < 0.05), perceived value (T = 5.415,
p < 0.05), and consumer satisfaction (T = 3.144,
p < 0.05), supporting Hypotheses H1, H2, and H3. Additionally, perceived quality positively and significantly affects perceived value (T = 3.301,
p < 0.05), providing support for Hypothesis H4. However, perceived quality does not have a direct impact on consumer satisfaction (T = 1.884,
p > 0.05), invalidating Hypothesis H5. Perceived value positively influences consumer satisfaction (T = 3.838,
p < 0.05), supporting Hypothesis H6. Consumer satisfaction significantly impacts the intention for waste sorting behavior (T = 40.668,
p < 0.05), supporting Hypothesis H7. The reward value acts as a moderating variable, positively affecting the relationship between consumer expectations and perceived quality (T = 2.391,
p < 0.05), supporting Hypothesis H8a. Perceived quality and perceived value show significant correlation (T = 1.984,
p < 0.05), supporting Hypothesis H8d. However, no direct effect exists between consumer expectations and perceived value (T = 0.042,
p > 0.05), leading to the invalidation of Hypothesis H8b. Likewise, no direct impact exists between consumer expectations and consumer satisfaction (T = 1.187,
p > 0.05), invalidating Hypothesis H8c. Perceived quality also does not have a direct influence on consumer satisfaction (T = 0.667,
p > 0.05), rendering Hypothesis H8e unsupported.
The results of the hypothesis testing are shown in the above table and in
Figure 2.
4.5. Adjustment Effect Test
This paper utilizes Smart PLS 3.0 software to analyze the moderating variables of the incentive mechanism. From the results of the path hypothesis, it is evident that reward value serves as a moderating variable, significantly influencing consumer expectations and perceived quality (T = 2.391,
p < 0.05), thus supporting Hypothesis H8a. The path coefficient of consumer expectations on perceived quality is 0.517, while the path coefficient of the reward mechanism as a moderating variable on expectations and perceived quality is 0.117, both being positive. This indicates that the reward mechanism positively moderates the relationship between consumer expectations and perceived quality [
76]. The statistical results are illustrated in
Figure 3, where the three lines represent data points at three critical levels: one standard deviation below the mean, the mean, and one standard deviation above the mean, corresponding to low, medium, and high levels, respectively. When the level of the reward mechanism is high, consumers’ perception of the quality of expected products increases, thereby promoting consumer behavior. Conversely, when the level of the reward mechanism is low, consumers’ perception of the quality of expected products does not improve and may even decrease their expectations, leading to a decline in their enthusiasm for environmental protection and waste sorting behaviors. As shown in
Figure 3, the slope of the low reward mechanism line is relatively gentle, while the slope becomes steeper as the level of the reward mechanism increases. This indicates that under a low reward mechanism, the positive effect on consumers’ perception of the quality of expected products is minimal; however, under a high reward mechanism, the positive effect is substantial. This suggests that the higher the level of the reward mechanism, the greater the consumer expectations, and the higher the likelihood of holding environmental consciousness and intentions for waste sorting.
Perceived quality and perceived value (T = 1.984,
p < 0.05) are significantly correlated, supporting the validity of Hypothesis H8d. The path coefficient of perceived quality to perceived value is 0.202, while the reward mechanism, acting as a moderating variable, has a path coefficient of 0.121 between perceived quality and perceived value. Both coefficients are positive, indicating that the reward mechanism positively moderates the relationship between perceived quality and perceived value [
76]. The statistical results are illustrated in
Figure 4. When the level of the reward mechanism is high, consumers’ expectations of product value increase, thereby enhancing consumer behavior. Conversely, when the reward mechanism is low, consumers’ perceived value of the product does not increase and may even decrease, leading to a decline in their motivation for environmentally friendly behaviors and waste sorting. By selecting data points at three critical levels of the reward mechanism—one standard deviation below the mean, the mean, and one standard deviation above the mean—we can represent low, medium, and high levels, respectively.
Figure 4 shows that the slope of the low reward mechanism is relatively gentle, while the slope becomes steeper as the level of the reward mechanism increases. This indicates that when the reward mechanism is low, the positive effect of consumers’ expectations of product quality is minimal; however, when the reward mechanism is high, the positive effect is substantial. This suggests that a higher level of the reward mechanism correlates with a greater recognition of product value by consumers, thereby increasing the likelihood of holding environmentally friendly attitudes and intentions towards waste sorting.
5. Discussion
This paper analyzes the factors related to consumer intentions for waste sorting behavior based on the theory of expected utility, specifically focusing on the influence of food packaging elements. It further explores consumer intentions regarding the sorting of packaging waste in the context of China. The following discussion will be structured according to the sequence of the research model and the verification of hypotheses through structural equation modeling, along with the results obtained. The paper concludes with the following findings:
Firstly, among the relevant factors in food packaging design, visual attributes and materials, functional information, and educational functions serve as items for perceived quality. These aspects reflect consumers’ direct impressions of food packaging and their perception of product quality through food packaging. This consideration aligns with Silayoi’s viewpoint on packaging perception [
77]. Additionally, consumers’ expectations regarding products significantly and positively influence their perceived quality (T = 8.55,
p < 0.05), indicating that the impact of expectations on perceived quality is direct and significant. This conclusion is consistent with the perspectives of Anderson, Goering, and Kopalle [
78,
79,
80] regarding the direct influence on perceived quality.
Moreover, consumers’ expectations positively and significantly affect their perceived value of products (T = 5.415,
p < 0.05), indicating that higher expectations correlate with greater perceived value. This suggests that the recognition of value and motivational intensity also increase accordingly. This aligns with the views of Chang, Dodds, and Zeithaml [
49,
81,
82] regarding the direct and significant impact of expectations on perceived value. Furthermore, consumers’ expectations have a positive and significant effect (T = 3.144,
p < 0.05) on consumer satisfaction, suggesting that greater expectations lead to higher levels of satisfaction. This aligns with the significant perspectives of Anderson, Habel, and Oliver [
44,
83,
84] regarding how expectations impact consumer satisfaction. Additionally, consumer expectations and satisfaction form from actual experiences (perceived value) compared to those expectations. It indicates that higher expectations must align with consumer perceptions to result in high satisfaction. From the model data, there is a correlation between expectations and perceived value (T = 5.415,
p < 0.05); perceived value and consumer satisfaction (T = 3.838,
p < 0.05), supporting Hypotheses H2 and H6. This viewpoint is consistent with Anderson, Habel, and Oliver’s theory on consumer satisfaction arising from the comparison of direct experience to expectations [
44,
83,
84].
Furthermore, perceived quality has a significant correlation with perceived value (T = 1.984,
p < 0.05), indicating perceived quality is a critical factor influencing consumers’ perceived value; high perceived quality directly elevates perceived value. This aligns with Snoj and Zeithaml’s findings on the relationship between perceived quality and perceived value [
49,
85]. However, the hypothesis correlating perceived quality and consumer satisfaction does not hold, suggesting no direct influence. Different studies in this research area reveal varied outcomes regarding the relationship between perceived quality and consumer satisfaction. For instance, Kussudyarsana concluded that in cosmetics, perceived quality directly affects consumer satisfaction [
86]. Conversely, Tarumingkeng found that in the automotive sector, perceived quality does not significantly impact consumer satisfaction [
87].
These varying conclusions across distinct product categories imply that the direct relationship between perceived quality and consumer satisfaction may differ. In the food packaging domain, the significance between perceived quality and consumer satisfaction is also noted. Ardyan et al. assert that perceived quality of packaging can directly influence consumer trust and satisfaction [
88]. However, Mubarrok’s study found that packaging had no significant impact on consumer satisfaction [
89]. This suggests that perceived quality in the food packaging sector exhibits some variability regarding consumer satisfaction. Based on the survey and data analysis presented in this paper, the notion that consumer satisfaction directly hinges on the perceived quality of food products appears somewhat unreasonable. This is because perceived quality represents a subjective evaluation [
90,
91], and in the food sector, actual value holds greater importance. A direct relationship exists between subjective perceptions of quality and objective satisfaction derived from real experiences, rendering the reasoning logically flawed. Therefore, consumer satisfaction emerges from the interplay of perceived quality and the differences in actual experience. This perspective aligns with Anderson’s findings [
84]. Consequently, perceived value acts as a mediating variable between perceived quality and consumer satisfaction, confirming Hypotheses H4 and H6. It indicates that the perceived value from actual consumer experiences directly influences satisfaction. This aligns with the views of Adly and Sulivyo [
92,
93]. The hypothesis that perceived value indirectly affects consumer satisfaction stands validated. This is consistent with Tarn’s findings [
23]. Additionally, consumer satisfaction exerts a significant positive influence on consumers’ intentions regarding waste sorting (T = 40.668,
p < 0.05).
Finally, the reward mechanism acts as a moderating variable, significantly influencing the relationship between expectations and perceived quality (T = 2.391,
p < 0.05), as well as between perceived quality and perceived value (T = 1.984,
p < 0.05). The reward mechanism enhances consumers’ expectations and perceived quality of products, thereby increasing their recognition of these products. Additionally, the reward mechanism improves consumers’ perception of product quality and value, which in turn supports their recognition of the product’s value. Thus, the reward mechanism positively facilitates the enhancement of consumers’ perceptual abilities and strengthens their goal-directed awareness. This finding aligns with the perspectives of Hickey, Pleger, and Pooresmaeili regarding reward mechanisms [
94,
95]. Moreover, as a moderating variable, the reward mechanism shows no significant effects on the relationships between expectations and perceived value, expectations and consumer satisfaction, as well as perceived quality and consumer satisfaction. This is consistent with Tripathi’s view that incentives have no significant impact on consumer satisfaction [
96]. Therefore, the reward mechanism guides consumer behavioral intentions as a form of attraction, yet it does not directly influence consumer value and satisfaction when compared to actual experiences.
The hypothesis that food packaging design in China can effectively promote consumers’ intentions to engage in waste sorting is both reasonable and significant. This is particularly evident in the expectations surrounding food packaging, which play a crucial role in shaping consumer perceptions of product value. Furthermore, the implementation of reward mechanisms serves to guide consumers’ attention towards and awareness of product quality, thereby enhancing their engagement. This conclusion offers valuable insights for the development of food packaging strategies aimed at fostering consumer waste sorting behaviors in China, contributing to efforts to mitigate food safety pollution and the waste of renewable resources in the region.
6. Theoretical Contributions and Practical Implications
This study focuses on the Chinese region, examining the hypothesized relational pathways between structures, and validating the path relationships based on the expectation theory model regarding consumers’ intentions to engage in waste sorting behaviors influenced by food packaging design factors. In China, as environmental awareness continues to rise, waste sorting has become a focal point of societal concern. Against this backdrop, the research simulates the waste sorting behavioral intentions of consumers in the Chinese region by integrating food packaging factors with consumer satisfaction and waste sorting behavioral intentions. The validation indicates that the quality of food packaging directly impacts consumers’ expectations and perceived quality in China, which in turn affects their perceived value and experience of products, ultimately influencing their environmentally friendly waste sorting behaviors.
- (1)
From a practical perspective, high-quality food packaging in China can significantly enhance consumers’ sense of value and satisfaction. The results from the model validation clearly demonstrate the significance of expectations and perceived quality on value, the significance of expectations and value on satisfaction, and the significance of satisfaction on waste sorting behavioral intentions. This indicates that the activation of consumer behavioral intentions in China is a result of the interplay between intrinsic and extrinsic environmental factors. The higher the expectations consumers have regarding food packaging, the greater their satisfaction, and the stronger their recognition of the concepts and attitudes conveyed by the packaging. Consequently, consumers’ intentions to engage in waste sorting behaviors become increasingly proactive.
- (2)
From a theoretical perspective, this study reaffirms the impact of food packaging factors on consumer perception in the Chinese context, as well as the significance of consumers’ intentions to engage in waste sorting behaviors influenced by food packaging. Furthermore, the incorporation of reward value as a moderating variable represents a theoretical innovation of this paper, demonstrating the guiding role of reward mechanisms in food packaging for Chinese consumers. To some extent, the emergence of this new model can provide valuable insights for the development of food packaging design in China, facilitating continuous innovation within the industry under the principles of environmental sustainability.
- (3)
The aim of this research extends beyond merely assessing the relationship between food packaging factors and consumer satisfaction and behavioral intentions in China through the establishment of hypothesized path coefficients. It also seeks to provide a theoretical framework for future analyses of how food packaging can guide consumer behavioral intentions in the Chinese market. Consequently, future theoretical research will not be influenced by a series of research subjects. On one hand, the results of this study can be utilized to validate the theoretical model linking food packaging factors with consumer satisfaction and behavioral intentions in China; on the other hand, this research offers a valuable structural reference for the study of the relationship between food packaging and consumers in the Chinese context.
Simultaneously, based on quantitative analysis, this study provides references and suggestions on how to enhance consumer satisfaction and influence consumer behavioral intentions in the Chinese region through the impact of food packaging factors. The findings contribute to the development of visual elements, material selection, functional information, and educational functions in food packaging within China. From the research results, a key consideration in food packaging design in China is how to improve consumers’ intentions regarding waste sorting behavior. In light of this, the application and integration of food packaging factors are particularly crucial in China, necessitating packaging design tailored to the attributes of different food products. Employing food packaging elements and incentive strategies can attract more Chinese consumers to focus on environmental protection and waste sorting. Furthermore, mitigating adverse factors in food packaging for Chinese consumers can enhance their experience, reflecting a greater recognition of environmental values through packaging, ultimately fostering intentions for waste sorting behavior. Therefore, to engage Chinese consumers in environmental protection and waste sorting, innovative design in food packaging is of paramount importance. Consequently, the effects and objectives presented in food packaging design should more effectively encourage consumers in the Chinese region to alter their perspectives on waste sorting behavior and adopt a more environmentally friendly lifestyle, which is the aim and expectation of this research.
7. Conclusions and Suggestions
7.1. Conclusions
This study delves into the impact of food packaging factors on consumer satisfaction and the intention to engage in waste sorting behaviors, providing corresponding models and data. In the context of rapid economic development and rising living standards in China, the food packaging industry has been expanding significantly, leading to increasingly severe issues related to food packaging pollution and the waste of renewable resources. Against this backdrop, a thorough investigation of the relevant influences of food packaging factors holds substantial practical significance.
The research positions food packaging factors as indicators of perceived quality, utilizing antecedent variables such as expectations and perceived quality, alongside mediating variables like perceived value and consumer satisfaction, and incorporating reward mechanisms as moderating variables. This comprehensive approach reflects consumers’ intentions regarding waste sorting behaviors. In China, the inclusion of guidance on waste sorting and environmentally friendly practices within food packaging can positively contribute to public health services. Through sustained guidance and transformation, consumer awareness of waste sorting will continue to improve, effectively addressing the challenges associated with changing consumer waste sorting methods. Furthermore, this will significantly promote the green and sustainable development of food packaging, encouraging a shift in consumer behavior from wastefulness to conservation and environmental responsibility, thereby playing a proactive role in curbing food packaging pollution and the waste of renewable resources in China.
In future research directions, we can effectively leverage packaging design to further advance its development in areas such as public health and hygiene, assisting Chinese consumers in making healthier choices and adopting more environmentally friendly lifestyles. From the perspective of food packaging itself, optimized packaging design not only enhances brand recognition and increases brand influence but also reduces environmental pollution caused by food packaging through measures such as minimizing excessive packaging and utilizing biodegradable materials, thereby achieving effective resource utilization and recycling. Additionally, with the continuous growth of e-commerce in China, the demands for food packaging are becoming increasingly stringent, making the educational aspect of packaging design particularly significant. By incorporating environmental concepts and waste sorting knowledge into packaging design, we can raise consumer awareness of environmental protection and encourage their active participation in eco-friendly initiatives. Therefore, the data and conclusions from this research hold substantial reference value for promoting the development of food packaging design in China, as well as addressing issues related to food packaging pollution and the waste of renewable resources. Furthermore, the factors associated with food packaging have a significant relationship with Chinese consumers’ satisfaction and behavioral intentions, and they exert a lasting influence on the principles of conservation and waste sorting behaviors. This provides valuable insights and references for packaging designers to better present and articulate their design concepts.
7.2. Future Research Suggestions
This study has certain limitations and shortcomings. The questionnaire data for this research was collected online, and due to the predominance of younger individuals in the online survey population, there may be a bias in the demographic characteristics of the sample, with a smaller representation of adolescents and the elderly. In China, adolescents represent the hope for future society, and fostering their awareness of waste sorting should begin at this stage; conversely, the elderly, due to their more entrenched lifestyles and habits, tend to be slower in accepting emerging environmentally friendly concepts and practices. As China has entered an aging society, the elderly will constitute a significant portion of the population in the future. Therefore, it is crucial to pay more attention to these two consumer groups—adolescents and the elderly—to enhance the research on the impact of food packaging factors, providing a more comprehensive basis for addressing issues related to food packaging pollution and the waste of renewable resources.