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Journal: Sustainability, 2025
Volume: 17
Number: 2396
Article:
Building Customer Loyalty Through Emotional Connection: How Service Provider Rapport Drives Sustainable Business
Authors:
by
Yuxin Wang, Zheng-Jun Jin, Chang-Hyun Jin and Changfang Kan
Link:
https://www.mdpi.com/2071-1050/17/6/2396
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