1. Introduction
In recent years, the application domains of service robots have continuously expanded, encompassing manufacturing, agriculture, healthcare, logistics, retail, banking, hospitality, smart cities, and public sectors [
1]. These robots have played a crucial role in enhancing efficiency, particularly the sidewalk autonomous delivery robots (SADRs) that are employed in last-mile delivery, which are considered to be the latest development in service robotics [
2,
3]. SADRs are small robots that autonomously navigate sidewalks without human intervention to deliver food or goods and can be called a “robotic delivery worker” [
4]. Unlike service robots used indoors in malls and hotels, SADRs operate on sidewalks, sharing the space with pedestrians [
5]. Previous research has found that SADRs may impact pedestrians’ physical safety [
6,
7], prompting attention on navigation planning to enhance pedestrians’ physical safety to prevent physical harm [
8]. However, scant research has considered pedestrians’ perceived safety [
9,
10], which refers to not causing harm to pedestrians’ psychological wellbeing, posing additional challenges for the human–robot interaction (HRI) of SADRs [
11].
The field of HRI examines factors that influence perceived safety, including robot factors, environmental factors, and human factors. Robot factors encompass the robot’s appearance, lighting, sound, movements, and other characteristics. Among these, lighting is a significant research area; it can be emitted by LEDs or other light sources, and different lighting colors can subtly influence human perception and psychology, even affecting human behavior [
12]. For robots that cannot make physical gestures and lack display screens [
13], the lighting color serves as an essential means of communication. Given that SADRs undertake delivery tasks at night, with increased opportunities for interactions between pedestrians and SADRs following wider commercialization, the further exploration of SADRs’ lighting colors is crucial.
Environmental and human factors also merit consideration in this study. Due to the nature of SADRs’ delivery tasks, both pedestrians and SADRs are mobile during interactions. In outdoor environments and dark conditions, an individual’s perceived safety may differ from that in confined indoor spaces. Therefore, it is necessary to investigate interactions between pedestrians and SADRs in walking scenarios and under dark outdoor conditions. Additionally, Nomura et al. [
14] confirmed that male participants generally exhibit a more positive attitude towards robot interactions than female participants, which this study also aims to explore.
This study aims to evaluate pedestrians’ perceived safety regarding SADRs with different lighting colors in dark outdoor environments. Specifically, this study seeks to answer three research questions: (1) Is a perceived safety evaluation related to pedestrians’ interactive behavior such as walking? (2) Are there differences in perceived safety among pedestrians for different lighting colors? (3) Does gender influence perceived safety assessments?
2. Literature Review
2.1. Sidewalk Autonomous Delivery Robots
SADRs are typically defined as robots that autonomously navigate sidewalks for a certain distance and adhere to traffic regulations to deliver food or items to consumers [
15,
16]. The delivery range of SADRs primarily covers outdoor environments such as parks, campuses, and residential apartments. Equipped with sensors and navigation technology, they generally travel at a walking pace [
4]. Their payload capacity typically ranges from 10 to 30 kg, allowing for single-trip deliveries only, thus preventing the possibility of simultaneously serving multiple customers. SADRs belong to the category of non-humanoid robots [
17], meaning that they lack a human-like appearance or structures such as limbs and facial features, and are commonly used for specific tasks. To ensure stability during delivery and to accommodate a certain capacity, SADRs are typically designed to resemble a mobile box with wheels.
SADRs have also gained attention in South Korea. According to data from the first half of 2022, SADRs accounted for 2.8% of the search volume on Naver and Google, highlighting their prominence in the logistics field [
18]. Emerging companies such as Neubility, Woowa Brothers, CJ Logistics, and ROBOTICS have designed and manufactured SADRs. Neubie, Dilly Drive, Gaemi, and Mobin are four SADRs currently operating or under trial in South Korea, as shown in
Figure 1. The South Korean government has taken measures to support the commercialization of SADRs, formally implementing the “Amendment to the Act on the Promotion of Development and Distribution of Intelligent Robots” in November 2023, allowing SADRs to enter public spaces. Given this societal background, there is an urgent need for research on HRI in SADRs.
2.2. Perceived Safety in HRI
Safety is one of the basic human needs [
19]. In the realm of cognitive human–robot interaction (cHRI), perceived safety is a crucial concept. It refers to the cognitive state wherein individuals do not experience discomfort or stress due to the visual and behavioral characteristics of the robot during HRI; rather, they feel confident and secure [
20]. Perceived safety is often described in terms of positive emotional states such as trust, ease [
21], and comfort [
22] or negative emotional states such as stress [
23], danger [
24], fear [
25], and anxiety [
26].
Although considerable research has focused on physical safety in HRI to prevent harm to humans, there has been a tendency to overlook perceived safety. Simply preventing collisions to maintain physical safety may still result in a lower level of perceived safety [
27]. Perceived safety is essential for long-term interaction, collaboration, and acceptance between humans and robots, making it indispensable to ensure individuals’ perceived safety during interactions with robots [
28].
Existing research on SADRs has revealed the potential to generate safety concerns among individuals [
5,
29], highlighting the need to identify the factors influencing the perceived safety of SADRs. However, modeling the factors is a challenging task. Attributes of the robot such as appearance (e.g., size, shape, posture, etc.) and movements (e.g., speed, acceleration, proximity to humans, etc.) influence perceived safety. Given the bidirectional nature of HRI involving both humans and robots, perceived safety cannot be solely based on robot attributes [
30]. Human factors as well as physical environmental factors in which humans and robots coexist must also be considered.
2.3. Robot Lighting Color and Human Emotions
Lighting is suitable for long-distance transmission; it is easily recognizable and capable of withstanding higher levels of visual degradation. The human color-vision system processes color signals in a distinct manner [
31], eliciting emotional responses to colors. Consequently, in the field of HRI, many robots use expressive colored lighting as visual cues for interactions [
32]. Colored lighting serves as a form of non-verbal communication through the visual channel and is capable of conveying states, expressing emotions, or enhancing attractiveness [
33]. When robots employ colored lighting, these combinations of colors significantly impact on users’ emotions, cognition, and attention [
34].
Colors typically include warm tones, cool tones, and neutral tones [
35]. Warm tones generally encompass red and yellow, cool tones include blue and green, and neutral tones include black and white. Humans have different perceptions of these three lighting colors when used on robots. Muthugala et al. [
36] found that the lighting color of floor-cleaning robots could signal attention to users, making robots with lights appear more user-friendly. When the light color was between yellow and red, the floor-cleaning robot elicited a moderate level of attention from humans. Dou et al. [
37] mentioned that when medical robots used warm-colored lighting (yellow) as feedback, participants perceived it to be warmer compared with neutral lighting (white) and cool-colored lighting (blue), which caused strong discomfort among participants. Song and Yamada [
38] found that people prefer blue, green, and yellow as feedback from robots. Blue lighting makes people feel comfortable and safe [
39]. Dou et al. [
40] found that among several lighting colors of social robots, neutral tones were the most accepted. However, SADRs often operate at night and outdoors, and how their lighting colors affect human emotions—thereby influencing perceived safety—remains an issue that current research has yet to address.
3. Materials and Methods
To obtain participants’ perceived safety assessments of SADRs, this study used an experimental robot and five lighting colors: white, green, red, blue, and yellow. A within-subject design was employed wherein participants were exposed to all experimental variables. This approach was chosen to allow for a direct comparison of participants’ perceived safety assessments using different experimental stimuli for the same individual. To accurately capture participants’ real feelings, the experiment was conducted in outdoor environments at night, with participants completing a survey questionnaire. Subsequently, the data obtained from the questionnaire were statistically analyzed.
3.1. Experimental Robot and Lighting-Color Representation
To achieve mobility of the experimental robot and variations in lighting colors, an LIMO robot (Agilex robotics) was used as the base. This multi-mode, compact, and customizable autonomous mobile robot was chosen for its versatility. Python programming was employed to control the robot’s speed and travel route for navigation planning. To resemble the appearance and size of the Neubie robot [
41] (dimensions: width, 53 cm; length, 61 cm; and height, 69 cm), a plastic shell was installed on the exterior of the LIMO robot to achieve a 1:1 effect. LED light strips with a luminous efficacy of 220 lm/w were attached to the shell of the experimental robot, with the lighting colors controlled using a remote controller. The appearance of both the LIMO robot and the experimental robot are shown in
Figure 2.
3.2. Experimental Variables
Based on the literature review, red and yellow are categorized as warm colors, while blue and green are considered to be cool colors and white serves as a neutral color. Thus, the variable of the lighting color, which served as the experimental stimulus, was controlled to include five colors: red, yellow, blue, green, and white. The illumination mode was set to constant light. The lighting-color representation of the experimental robot is shown in
Table 1.
To minimize the influence of irrelevant variables on perceived safety, both the robot and the participants followed a fixed route for movement. The experimental site was divided into a test zone (5 m × 2 m) and a control zone. Both started from the ends of the test zone at a starting-point distance of 5 m. According to Hall [
42], personal space is defined as 45 cm–120 cm, which is the distance at which humans converse with friends. Hüttenrauch et al. [
43] confirmed that people allow robots to enter their personal space. Therefore, the lateral distance between the robot and the participants was controlled at 90 cm. The robot traveled at a slow speed of 40 cm/s, which is the speed Neubie robots use when encountering pedestrians. The researchers and experimenters stood in the control area, which was 2 m from the test area, to control the robot and guide the participants. A schematic diagram of the experiment is shown in
Figure 3.
3.3. Perceived Safety Scales
Various scales have been developed in the field of HRI to measure perceived safety, including the Godspeed Questionnaire (GSQ) [
44], NARS [
45], and RoSAS [
46] as well as scales designed by Akalin et al. [
47]. The Akalin et al. [
47] perceived safety scale is a five-point Likert semantic differential scale consisting of eight pairs of opposite semantic terms: insecure–secure, anxious–relaxed, uncomfortable–comfortable, lack-of-control–in control, threatening–safe, unfamiliar–familiar, unreliable–reliable, and scary–calming. The threatening–safe, unfamiliar–familiar, unreliable–reliable, and scary–calming pairs of attributes are used to measure people’s initial perceptions of the robot. The threatening–safe, anxious–relaxed, uncomfortable–comfortable, and lack-of-control–in control pairs are used to assess people’s feelings during interactions with the robot.
To compare the impact of the interaction behavior on perceived safety, this study referenced the Akalin et al. [
47] perceived safety scale and designed two types of scales: a pre-interaction perceived safety scale and a post-interaction perceived safety scale. The pre-interaction perceived safety scale included four pairs of descriptive terms: threatening–safe, unreliable–reliable, scary–calming, and unfamiliar–familiar. The details of this scale can be found in
Table 2.
The post-interaction perceived safety scale included seven pairs of descriptive terms: anxious–relaxed, uncomfortable–comfortable, lack-of-control–in control, threatening–safe, unfamiliar–familiar, unreliable–reliable, and scary–calming. The details of this scale can be found in
Table 3. The insecure–secure pair was not used in the measurements after discussions with two interaction design experts as its meaning is similar to threatening–safe, which could cause confusion. Each scale utilized a five-point Likert measurement, where 1 indicated threatening, 3 indicated neutral, and 5 indicated safe.
3.4. Participant Recruitment
In total, 30 students from a university campus were recruited as participants for this study, including 16 males and 14 females aged 22 to 39 years (M = 27; SD = 3.303). The sample comprised 27 Chinese and 3 Korean participants. Each participant completed a pre-test questionnaire that collected data on age, gender, educational background, health status, and if they had any color blindness or color-vision deficiency. The results confirmed that all participants met the requirements for the experiment. Notably, 17 of the participants were from an industrial design program, giving them familiarity with robot design principles and a higher acceptance of SADRs.
The implementation procedures of the experiment were approved by the Hanyang University Ethics Committee and complied with the 1964 Declaration of Helsinki and its subsequent amendments. Before the start of the experiment, participants provided written informed consent. They were thoroughly debriefed after each session.
3.5. Experimental Procedure
The experiment was conducted from 2 December to 6 December 2023, during the evenings (6:30 pm–9 pm). The venue was an open space within the college of design at Hanyang University. The area was spacious, devoid of external disturbances, and lit by streetlights on both sides. The ground comprised a flat wooden floor, closely resembling the actual usage environment of SADRs. The specific steps of the experiment were as follows:
Participants voluntarily signed an informed consent form in the office, where the researcher recorded their identities.
Participants entered the experimental area, and the researcher explained the experimental procedure to them.
The researcher guided the participants to the starting point to observe static robots with different lighting colors for 10 s each. After each observation, participants completed the pre-interaction perceived safety questionnaire (
Table 2), repeating this process five times.
Another experimenter set the robot’s speed and route, ensuring the robot and participant moved simultaneously.
The researcher guided the participants to walk along a fixed route in the opposite direction to moving robots with different lighting colors, repeating this process five times.
After each walk, participants were required to fill out the post-interaction perceived safety questionnaire (
Table 3), repeating this process five times.
Upon completing the outdoor experiment, the experimenter collected all questionnaire responses and invited participants back to the office for a 5 min interview with another experimenter.
After completing all the experiments, each participant received a small gift as a reward. Throughout the entire experimental process and data handling, participants’ privacy was protected.
4. Results
4.1. Differences in Participants’ Perceived Safety of Robot Lighting Colors Pre-Interaction and Post-Interaction
The differences in perceived safety between pre-interactions and post-interactions were evaluated based on four questionnaire items: threatening–safe, unreliable–reliable, scary–calming, and unfamiliar–familiar. Descriptive statistics and a paired sample
t-test were used to examine the differences in these four perceived safety assessments before and after interactions, as shown in
Figure 4 and
Table 4.
The descriptive statistics revealed that across all dimensions, the evaluations ranked from low to high as follows: red, green, blue, yellow, white. The evaluations for yellow and white were similar. Specifically, in the dimensions of threatening–safe, unreliable–reliable, and scary–calming, the five lighting colors exhibited similar perceptions. However, in the dimension of unfamiliar–familiar, red and green remained moderate, while white, yellow, and blue maintained higher levels of familiarity.
The paired sample t-test results revealed no significant differences in perceived safety across all dimensions for white lighting before and after interactions. However, for the scary–calming dimension, participants felt significantly more scared after interactions when the lighting color was red (M = 0.167, SD = −0.013, and p < 0.05), green (M = 0.3, SD = 0.064, and p < 0.05), blue (M = 0.467, SD = 0.066, and p < 0.05), or yellow (M = 0.333, SD = 0.128, and p < 0.05). For the threatening–safe dimension, participants felt significantly more threatened after interactions when the lighting color was green (M = 0.4, SD = −0.022, and p < 0.05) or blue (M = 0.433, SD = 0.055, and p < 0.05). Additionally, participants felt significantly more unreliable after interactions when the lighting color was green (M = 0.2, SD = 0, and p < 0.05).
4.2. Differences in Participants’ Perceived Safety of Different Robot Light Colors Post-Interaction
A one-way analysis of variance (one-way ANOVA) was used to examine the discrepancies in the participants’ perceived safety of five different robot light colors after interactions, as illustrated in
Table 5. The results indicated notable differences in perceived safety among the five light colors (
F = 62.325;
p < 0.05), suggesting that post hoc analyses could be conducted.
Tukey post hoc tests were executed to compare participants’ perceived safety regarding the five different robot lighting colors, as depicted in
Table 6. The findings indicated significant variations in perceived safety between white (M = 3.908) > red (M = 1.933), white (M = 3.908) > green (M = 2.375), white (M = 3.908) > blue (M = 3.175), blue (M = 3.175) > red (M = 1.933), yellow (M = 4.183) > red (M = 1.933), green (M = 2.375) > red (M = 1.933), blue (M = 3.175) > green (M = 2.375), yellow (M = 4.183) > green (M = 2.375), and yellow (M = 4.183) > blue (M = 3.175), all showing significance (
p < 0.05). However, no significant difference was observed between white and yellow (
p > 0.05). This indicated that red (M = 1.933) elicited the lowest perceived safety, while white (M = 3.908) and yellow (M = 4.183) elicited the highest perceived safety.
4.3. Differences in Perceived Safety of Robot Lighting Colors among Participants of Different Genders
Independent sample
t-tests were employed to scrutinize variances in the perceived safety of robot lighting colors between male and female participants after interactions, as shown in
Table 7. The results indicated noteworthy differences in perceived safety between males and females for red, green, and blue lights (
t > 2;
p < 0.05), with females attributing significantly lower perceived safety to these three types of lights compared with males. Nevertheless, there was no significant difference in perceived safety between males and females for white and yellow lights (
p > 0.05).
4.4. Interview Results
The interview transcripts of participants were analyzed to capture their perceptions of the five lighting colors.
4.4.1. Negative Associations with Red Lighting
Participants frequently associated red light with danger, akin to red lights in traffic signals. In total, 70% of the participants expressed aversion and fear towards the red light. Participant C05 remarked, “The robot with red lights approached me, and I became wary”. Participant C03 stated, “I find red light unacceptable; it feels like car tail lights signaling danger, urging me to leave”.
4.4.2. Mixed Reactions to Green and Blue Lighting
Regarding the green light, participants experienced both negative and positive emotions. In total, 53% of the participants found the green light strange, expressing feelings of fear and anxiety. Participant C08 commented, “Green light looks odd; if a green light robot passes by me outdoors at night, I would be scared”. Participant C22 said, “Green light seems to signal permission, like the green light in traffic signals. Seeing green light makes me feel safe walking alongside the robot”.
Similarly, participants held diverse opinions about the blue light. Although 46% of the participants found the blue light intimidating, 20% of the participants associated it positively with technology and intelligence. Participant C25 mentioned, “Blue light is somewhat intimidating; cold-toned lights make me uneasy”. In contrast, Participant C16 noted, “Blue light represents technology and intelligence; I don’t feel uneasy about it”.
4.4.3. Positive Views on White Lighting
In total, 73% of the participants unanimously regarded the white light as the most soothing. Participant C01 commented, “White light is the most comfortable for me because it doesn’t carry any specific meaning; it just shows where the robot is”. Participant C15 echoed this sentiment, “White light is good; it helps me see the robot clearly and the ground”.
4.4.4. Warm Reception towards Yellow Lighting
In total, 76% of the participants expressed a preference for the yellow light, describing it as warm and comfortable. However, some participants associated the yellow light with the cautionary meaning of a yellow traffic signal. Participant C30 said, “Yellow light looks warm, like streetlights”. Participant C21 observed, “Isn’t yellow light supposed to mean ‘wait’, like the yellow light in traffic signals?”. Participant C04 remarked, “Watering trucks have yellow lights because they move slowly. If robots use yellow lights, it should mean they are moving slowly”.
5. Discussion
SADRs will become road-sharing companions for pedestrians at night, making perceived safety a critical factor. Understanding the factors that could diminish perceived safety, such as light colors, is essential when designing suitable robots. This study investigated the impact of five light colors on participants’ perceived safety.
5.1. Impact of Interaction Behavior on Perceived Safety
Participants’ perceived safety concerning the color of robot lights differed before and after interacting with the robots, particularly for the colors red, green, blue, and yellow. During the experiment, participants experienced realistic interactions as the robots moved closer and passed by them. Takayama and Pantofaru [
48] suggested that perceived safety is inversely related to the robot’s proximity, a finding supported by this study. Additionally, Arai et al. [
49] noted that higher robot speeds induced greater stress compared with lower speeds. Although this study did not include both fast and slow robot speeds, it revealed that even at a slow speed, robots were perceived to be less safe when in motion compared with when they were stationary.
5.2. Relationship between Lighting Colors and Perceived Safety
Participants exhibited varying levels of perceived safety for robots with different light colors. In color psychology, red can evoke extreme emotions, both excitement (positive) and fear (negative). Song and Yamada [
13] discovered that red could signify robot hostility. Consistent with previous findings, this study revealed that a red light elicited the lowest perceived safety, with participants displaying significant aversion and fear towards it. Although blue is generally considered to be pleasant, and a low-intensity blue light on robots was found to be highly attractive in the research of Song and Yamada [
13], this study did not reflect the same phenomenon. A blue light led to lower perceived safety, aligning with the findings of Dou et al. [
37] that cool-colored lights cause discomfort. In outdoor environments, a blue light is rare and is less acceptable when seen on moving robots, a phenomenon that also applies to green light.
White light is considered to be suitable visual feedback for robots in any context [
37], a view supported by this study. Participants consistently rated a white light with high perceived safety, regardless of whether the robot was moving or stationary. Dou et al. [
40] suggested that a yellow light (warm-colored light) on social robots did not easily cause discomfort, a finding corroborated by this study.
Robots need to attract human users to establish successful interactions while deterring unfriendly individuals to avoid abuse [
13]. This insight, combined with the varying attitudes towards different light colors, suggests design strategies for SADRs. For instance, using red light to signal pedestrians to maintain a distance could be an effective approach.
5.3. Relationship between Human Factors, Environmental Factors, and Perceived Safety
Gender is an individual characteristic that can influence perceived safety [
27]. For research question 3, this study investigated the role of gender in perceived safety. The findings of this study indicated that male participants exhibited higher perceived safety and greater comfort with red, green, and blue lighting colors compared with female participants. Both yellow and white lighting, regardless of gender, showed higher perceived safety. The reasons for this difference may have been a combination of male and female attitudes towards robots or their varying sensitivities to colors. This would align with previous studies, showing that gender affects attitudes and anxiety towards robots [
14]. Male participants are more proactive and feel safer during interactions [
30]. Women can recognize a broader range of colors than men [
50] and are more discerning when distinguishing between red and green hues [
51]. The results of this study broaden these perspectives by highlighting the differences in perceived safety between men and women for red, green, and blue light colors.
Additionally, the environment plays a crucial role in people’s reactions to specific stimuli. In this context, the environment includes both the physical surroundings and the type of task the robot is performing. Participants frequently associated the robot’s red, green, and yellow lights with traffic signals or car tail-lights. This association may have been related to the experimental environment and the robot’s delivery task, both of which were reminiscent of road traffic conditions.
5.4. Limitations and Future Work
Despite the contributions of this study, several limitations should be acknowledged. Firstly, the study recruited 30 young student participants who may have been generally more familiar with and accepting of robots compared with older populations. Consequently, they exhibited higher perceived safety towards the experimental robots. However, in real road environments, vulnerable groups such as the elderly, children, and individuals with disabilities are also important pedestrians. Their walking speeds, heights, and cognitive abilities differ from those of healthy young adults, and they may have different opinions about SADRs. Future experiments should expand the range of participants to include comparisons between young and elderly groups or focus on the opinions of vulnerable groups regarding SADRs.
Secondly, this study used LED light strips and custom-made enclosures to simulate the experimental robots, with the robots’ movements entirely controlled by the researchers. This setup did not fully replicate the behavior of real SADRs in uncontrolled environments. As Nyholm et al. [
52] noted, perceived safety is influenced by the presence of human assistants during HRI. Participants may perceive controlled, non-realistic robots as safer. Thus, future research should utilize real SADRs and explore more experimental parameters while minimizing the researchers’ presence to obtain more comprehensive results.
Thirdly, in this study, the robot generated noise from its wheels whilst moving, which became more pronounced as it approached the participants. This suggests that the sound signaling the robot’s approach to the participants may have also been a factor influencing perceived safety. In future research, the impact of robot noise on perceived safety is an important topic worth exploring.
Fourthly, the cultural background can influence color perception. The participants in this study included both Koreans and Chinese, who may have different color preferences. For instance, white is more favored by Koreans, whereas Chinese participants may prefer red [
34]. Future research could benefit from conducting cross-cultural comparisons to extend the findings of this study.
6. Conclusions
This study investigated the lighting colors of SADRs and examined human perceived safety assessments of these colors. The findings revealed that participants’ perceived safety decreased after interacting with SADRs when the lighting colors were red, green, blue, or yellow. This suggests that dynamic interactions such as walking alongside SADRs negatively impact perceived safety, unlike static experiences. After interactions, red lighting resulted in the lowest perceived safety. Green lighting was also poorly rated, while yellow and white lighting were rated the highest for perceived safety. Therefore, SADRs should avoid using red and green lighting, with white and yellow being the optimal choices. Additionally, there were significant differences in perceived safety between genders, with women reporting lower perceived safety than men for the same lighting colors. Consequently, SADRs should be designed with light colors that are acceptable to both men and women.
The findings from this study enhance our understanding of humans’ perceived safety in relation to SADR lighting colors. By adjusting the lighting colors of SADRs, their interactive behavior can be optimized to improve human acceptance of the robots. We hope the results of this study can serve as a reference for other similar perceived safety assessments. As discussed, further research is needed to continue exploring these findings.
Author Contributions
Conceptualization and data curation, F.X.; formal analysis, F.X. and D.L.; funding acquisition, J.H. and F.X.; investigation, F.X., C.Z. and J.H.; methodology, project administration, and resources, F.X.; software, D.L. and C.Z.; supervision, F.X.; validation, D.L.; visualization and writing—original draft, F.X.; writing—review and editing, F.X. and J.H. All authors have read and agreed to the published version of the manuscript.
Funding
This research received no external funding.
Institutional Review Board Statement
This research was ethically reviewed by Hanyang University.
Informed Consent Statement
Informed consent was obtained from all subjects involved in the study.
Data Availability Statement
The data that support the findings of this study contain sensitive information and are available from the corresponding author upon reasonable request.
Acknowledgments
We would like to express our sincere gratitude to Taesun Kim of Hanyang University for providing the LIMO robot as the experimental material, to all the participants who took part in the experiment, and to the product manager of Neubility for providing knowledge about Neubie.
Conflicts of Interest
The authors declare no conflicts of interest.
References
- Gonzalez-Aguirre, J.A.; Osorio-Oliveros, R.; Rodríguez-Hernández, K.L.; Lizárraga-Iturralde, J.; Morales Menendez, R.; Ramírez-Mendoza, R.A.; Ramírez-Moreno, M.A.; Lozoya-Santos, J.d.J. Service Robots: Trends and Technology. Appl. Sci. 2021, 11, 10702. [Google Scholar] [CrossRef]
- Liu, D.; Kaisar, E.I. Enhancing E-Grocery-Delivery-Network Resilience with Autonomous Delivery Robots. Appl. Sci. 2023, 13, 10659. [Google Scholar] [CrossRef]
- Lu, V.N.; Wirtz, J.; Kunz, W.H.; Paluch, S.; Gruber, T.; Martins, A.; Patterson, P.G. Service Robots, Customers and Service Employees: What Can We Learn from the Academic Literature and Where Are the Gaps? J. Serv. Theory Pract. 2020, 30, 361–391. [Google Scholar] [CrossRef]
- Hoffmann, T.; Prause, G. On the Regulatory Framework for Last-Mile Delivery Robots. Machines 2018, 6, 33. [Google Scholar] [CrossRef]
- Weinberg, D.; Dwyer, H.; Fox, S.E.; Martelaro, N. Sharing the Sidewalk: Observing Delivery Robot Interactions with Pedestrians during a Pilot in Pittsburgh, PA. Multimodal Technol. Interact. 2023, 7, 53. [Google Scholar] [CrossRef]
- Gehrke, S.; Phair, C.; Russo, B.; Smaglik, E. Observed sidewalk autonomous delivery robot interactions with pedestrians and bicyclists. Transp. Res. Interdiscip. Perspect. 2023, 18, 100789. [Google Scholar] [CrossRef]
- Kunze, O. Replicators, Ground Drones and Crowd Logistics A Vision of Urban Logistics in the Year 2030. Transp. Res. Procedia 2016, 19, 286–299. [Google Scholar] [CrossRef]
- Haddadin, S.; Croft, E. Physical Human–Robot Interaction. In Springer Handbook of Robotics; Springer International Publishing: Cham, Switzerland, 2016; pp. 1835–1874. [Google Scholar]
- Plank, M.; Lemardelé, C.; Assmann, T.; Zug, S. Ready for Robots? Assessment of Autonomous Delivery Robot Operative Accessibility in German Cities. J. Urban Mobil. 2022, 2, 100036. [Google Scholar] [CrossRef]
- Alves, C.; Cardoso, A.; Colim, A.; Bicho, E.; Braga, A.C.; Cunha, J.; Faria, C.; Rocha, L.A. Human–Robot Interaction in Industrial Settings: Perception of Multiple Participants at a Crossroad Intersection Scenario with Different Courtesy Cues. Robotics 2022, 11, 59. [Google Scholar] [CrossRef]
- Salvini, P.; Paez-Granados, D.; Billard, A. On the Safety of Mobile Robots Serving in Public Spaces: Identifying Gaps in EN ISO 13482:2014 and Calling for a New Standard. ACM Trans. Hum.-Robot. Interact. 2021, 10, 1–27. [Google Scholar] [CrossRef]
- Guido, G.; Piper, L.; Prete, M.I.; Mileti, A.; Trisolini, C.M. Effects of Blue Lighting in Ambient and Mobile Settings on the Intention to Buy Hedonic and Utilitarian Products. Psychol. Mark. 2017, 34, 215–226. [Google Scholar] [CrossRef]
- Song, S.; Yamada, S. Bioluminescence-Inspired Human-Robot Interaction: Designing Expressive Lights That Affect Human’s Willingness to Interact with a Robot. In Proceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction, Chicago, IL, USA, 5–8 March 2018; Association for Computing Machinery (ACM): New York, NY, USA, 2018. [Google Scholar]
- Nomura, T.; Suzuki, T.; Kanda, T.; Kato, K. Altered Attitudes of People toward Robots: Investigation through the Negative Attitudes toward Robots Scale. In Proceedings of the AAAI-06 Workshop on Human Implications of Human-Robot Interaction, Boston, MA, USA, 17 July 2006; pp. 29–35. [Google Scholar]
- Simoni, M.D.; Kutanoglu, E.; Claudel, C.G. Optimization and Analysis of a Robot-Assisted Last Mile Delivery System. Transp. Res. Part E Logist. Trans. Rev. 2020, 142, 102049. [Google Scholar] [CrossRef]
- Jennings, D.; Figliozzi, M. Study of Road Autonomous Delivery Robots and Their Potential Effects on Freight Efficiency and Travel. Transp. Res. Rec. 2020, 2674, 1019–1029. [Google Scholar] [CrossRef]
- Dubois-Sage, M.; Jacquet, B.; Jamet, F.; Baratgin, J. We Do Not Anthropomorphize a Robot Based Only on Its Cover: Context Matters Too! Appl. Sci. 2023, 13, 8743. [Google Scholar] [CrossRef]
- Tongsangnews. Available online: https://tongsangnews.kr/webzine/1782111/sub6_3.html (accessed on 10 May 2024).
- Maslow, A.H. A Dynamic Theory of Human Motivation. In Understanding Human Motivation; Howard Allen Publishers: Cleveland, OH, USA, 2007; pp. 26–47. [Google Scholar]
- Lasota, P.A.; Fong, T.; Shah, J.A. A Survey of Methods for Safe Human-Robot Interaction. Found. Trends® Robot. 2017, 5, 261–349. [Google Scholar] [CrossRef]
- Rubagotti, M.; Tusseyeva, I.; Baltabayeva, S.; Summers, D.; Sandygulova, A. Perceived Safety in Physical Human–Robot Interaction—A Survey. Robot. Auton. Syst. 2022, 151, 104047. [Google Scholar] [CrossRef]
- Koay, K.L.; Walters, M.L.; Dautenhahn, K. Methodological issues using a comfort level device in human-robot interactions. In Proceedings of the ROMAN 2005. IEEE International Workshop on Robot and Human Interactive Communication, Nashville, TN, USA, 13–15 August 2005. [Google Scholar]
- Vanni, K.J.; Salin, S.E.; Cabibihan, J.-J.; Kanda, T. Robostress, a New Approach to Understanding Robot Usage, Technology, and Stress. In Proceedings of the International Conference on Social Robotics, Madrid, Spain, 26–29 November 2019. [Google Scholar]
- Proske, D. What Is “Safety” and Is There “Optimal Safety” in Engineering? In Risk Engineering; Springer International Publishing: Cham, Switzerland, 2019; pp. 3–13. [Google Scholar]
- Yamada, Y.; Umetani, Y.; Hirasawa, Y. Proposal of a Psychophysiological Experiment System Applying the Reaction of Human Pupillary Dilation to Frightening Robot Motions. In Proceedings of the IEEE SMC’99 Conference Proceedings. 1999 IEEE International Conference on Systems, Man, and Cybernetics, Tokyo, Japan, 12–15 October 1999. [Google Scholar]
- Nomura, T.; Kanda, T. On Proposing the Concept of Robot Anxiety and Considering Measurement of It. In Proceedings of the 12th IEEE International Workshop on Robot and Human Interactive Communication, Millbrae, CA, USA, 2 November 2003. [Google Scholar]
- Lasota, P.A.; Shah, J.A. Analyzing the Effects of Human-Aware Motion Planning on Close-Proximity Human-Robot Collaboration. Hum. Factors 2015, 57, 21–33. [Google Scholar] [CrossRef]
- Zacharaki, A.; Kostavelis, I.; Gasteratos, A.; Dokas, I. Safety Bounds in Human Robot Interaction: A Survey. Saf. Sci. 2020, 127, 104667. [Google Scholar] [CrossRef]
- Vroon, J.; Rusák, Z.; Kortuem, G. Context-Confrontation: Elicitation and Exploration of Conflicts for Delivery Robots on Sidewalks. In Proceedings of the First International Workshop on Designerly HRI Knowledge: Held in Conjunction with the 29th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN 2020), Virtual, 31 August–4 September 2020. [Google Scholar]
- Akalin, N.; Kristoffersson, A.; Loutfi, A. Do You Feel Safe with Your Robot? Factors Influencing Perceived Safety in Human-Robot Interaction Based on Subjective and Objective Measures. Int. J. Hum. Comput. Stud. 2022, 158, 102744. [Google Scholar] [CrossRef]
- Andrew, E.; Fairchild Mark, J.; Anna, F. Handbook of Color Psychology; Cambridge University Press: Cambridge, UK, 2015. [Google Scholar]
- Baraka, K.; Veloso, M.M. Mobile Service Robot State Revealing through Expressive Lights: Formalism, Design, and Evaluation. Int. J. Soc. Robot. 2018, 10, 65–92. [Google Scholar] [CrossRef]
- Collins, E.C.; Prescott, T.J.; Mitchinson, B. Saying It with Light: A Pilot Study of Affective Communication Using the MIRO Robot. In Biomimetic and Biohybrid Systems; Springer International Publishing: Cham, Switzerland, 2015; pp. 243–255. [Google Scholar]
- Elliot, A.J.; Maier, M.A.; Moller, A.C.; Friedman, R.; Meinhardt, J. Color and Psychological Functioning: The Effect of Red on Performance Attainment. J. Exp. Psychol. Gen. 2007, 136, 154–168. [Google Scholar] [CrossRef] [PubMed]
- Holtzschue, L. Understanding Color: An Introduction for Designers; John Wiley and Sons: Hoboken, NJ, USA, 2016. [Google Scholar]
- Muthugala, M.A.V.J.; Vengadesh, A.; Wu, X.; Rajesh Elara, M.; Iwase, M.; Sun, L.; Hao, J. Expressing Attention Requirement of a Floor Cleaning Robot through Interactive Lights. Autom. Constr. 2020, 110, 103015. [Google Scholar] [CrossRef]
- Dou, X.; Wu, C.-F.; Niu, J.; Pan, K.-R. Effect of Voice Type and Head-Light Color in Social Robots for Different Applications. Int. J. Soc. Robot. 2022, 14, 229–244. [Google Scholar] [CrossRef]
- Song, S.; Yamada, S. Designing LED lights for a robot to communicate gaze. Adv. Robot. 2019, 33, 360–368. [Google Scholar] [CrossRef]
- Tijssen, I.; Zandstra, E.H.; de Graaf, C.; Jager, G. Why a ‘light’product package should not be light blue: Effects of package colour on perceived healthiness and attractiveness of sugar-and fat-reduced products. Food Qual. Prefer. 2017, 59, 46–58. [Google Scholar] [CrossRef]
- Dou, X.; Yan, L.; Wu, K.; Niu, J. Effects of Voice and Lighting Color on the Social Perception of Home Healthcare Robots. Appl. Sci. 2022, 12, 12191. [Google Scholar] [CrossRef]
- Neubility. Available online: https://www.neubility.co.kr/company/?lang=en (accessed on 10 May 2024).
- Hall, E.T. The Hidden Dimension: Man’s Use of Space in Public and Private; The Bodley Head: London, UK, 1966. [Google Scholar]
- Hüttenrauch, H.; Severinson-Eklundh, K.; Green, A.; Topp, E.A. Investigating Spatial Relationships in Human-Robot Interaction. In Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems, Beijing, China, 9–15 October 2006; pp. 5052–5059. [Google Scholar]
- Bartneck, C.; Kulić, D.; Croft, E.; Zoghbi, S. Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots. Int. J. Soc. Robot. 2009, 1, 71–81. [Google Scholar] [CrossRef]
- Nomura, T.; Suzuki, T.; Kanda, T.; Kato, K. Measurement of negative attitudes toward robots. Interact. Stud. Soc. Behav. Commun. Biol. Artif. Syst. 2006, 7, 437–454. [Google Scholar] [CrossRef]
- Carpinella, C.M.; Wyman, A.B.; Perez, M.A.; Stroessner, S.J. The Robotic Social Attributes Scale (RoSAS) Development and Validation. In Proceedings of the 2017 12th ACM/IEEE International Conference on Human-Robot Interaction, Vienna, Austria, 6–9 March 2017. [Google Scholar]
- Akalin, N.; Kristoffersson, A.; Loutfi, A. Evaluating the Sense of Safety and Security in Human-Robot Interaction with Older People. In Social Robots: Technological, Societal and Ethical Aspects of Human-Robot Interaction; Springer: Cham, Switzerland, 2019. [Google Scholar]
- Takayama, L.; Pantofaru, C. Influences on Proxemic Behaviors in Human-Robot Interaction. In Proceedings of the 2009 IEEE/RSJ International Conference on Intelligent Robots and Systems, St. Louis, MO, USA, 10–15 October 2009; IEEE: Piscataway, NJ, USA, 2009. [Google Scholar]
- Arai, T.; Kato, R.; Fujita, M. Assessment of Operator Stress Induced by Robot Collaboration in Assembly. CIRP Ann. Manuf. Technol. 2010, 59, 5–8. [Google Scholar] [CrossRef]
- Panchal, G.S.; Mehta, A.S.; Nair, G.; Dani, J.K.S.; Panchal, J.R.; Jadeja, J.M. A Comparative Study of Color Perception in Young Males and Females. Int. J. Basic Appl. Physiol. 2013, 2, 177–182. [Google Scholar]
- Bimler, D.L.; Kirkland, J.; Jameson, K.A. Quantifying Variations in Personal Color Spaces: Are There Sex Differences in Color Vision? Color Res. Appl. 2004, 29, 128–134. [Google Scholar] [CrossRef]
- Nyholm, L.; Santamäki-Fischer, R.; Fagerström, L. Users Ambivalent Sense of Security with Humanoid Robots in Healthcare. Inform. Health Soc. Care 2021, 46, 218–226. [Google Scholar] [CrossRef] [PubMed]
| Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content. |
© 2024 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).