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Systems2023, 11(4), 206;https://doi.org/10.3390/systems11040206

Journal: SystemsVolume: 11Number: 206

Article: Exploiting Service Design in Service Quality: Escorting the Customer’s Experiential Value in the Journey of a Star-Rated Hotel

Authors:
Tsen-Yao Chang^1,* and
Yu-Chieh Chiu²

Link: https://www.mdpi.com/2079-8954/11/4/206

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