J. Open Innov. Technol. Mark. Complex., Volume 6, Issue 3 (September 2020) – 49 articles

The breakneck pace of digital technologies has created a dramatic shift in marketing campaigns to engage users through unique and innovative experiences. Focusing on the same grounds, this study relates the market engagement with users’ loyalty (UL) for Facebook social media. Market engagement has been measured through four constructs of innovative engagement (IE), functional engagement (FE), emotional engagement (EE), and communal engagement (CE). Blogging has been included as a moderator in the relation between IE, FE, EE, CE, and UL. To measure these relationships, study proposed two models and developed five hypotheses. Data were collected through structured questionnaire aimed at referral groups i.e., habitual users of Facebook. A total of 309 responses were included in the analysis through purposive sampling. Model 1 was tested with simple regression and it was found that the overall model was statistically significant and explained 65 percent of variation in UL. It was concluded that for online users, loyalty is affected by IE, FE, and CE, while EE is of least concern for them. Model 2 was tested through hierarchical regression after the inclusion of a moderator of BE in model 1. It was concluded that blogging acted as a partial moderator in between the relationship of IE, FE, EE, CE, and UL as the proposed model 2 was found to be significant. However, only CE yielded significant relationship with UL while IE, FE, and EE yielded insignificant relationship with UL in the presence of a moderator. The study concedes new insights for those social platforms and marketing companies that are seeking innovative and unique ways to retain their online users for long time. Full article

The paper seeks to develop a predictive model for assessing the impact of the (COVID-19) pandemic on the economies of Eastern Europe, taking into account quarantine measures. Functions of the dependence on the number of the infected populations in Eastern Europe on pandemic duration were calculated based on trend analysis. Factors affecting the intensity of disease and the number of infected persons have been determined. Integral model of their influence has been built using regression analysis. Based on the values of the factors, the number of infected people and the rate of infection were predicted for each of the Eastern European countries. The prognostic duration of the stage of exponential disease growth and the total duration of quarantine (epidemiological saturation point) are substantiated. The predicted decline in Eastern European GDP due to COVID-19 has been estimated based on the construction of a prognostic regression model. The results obtained can be used by state authorities and economic agents as a tool for active and preventive response. They can also serve as an example of the urgent need to develop, especially in non-standard situations, mechanisms and products of open innovation. Full article

Small and Medium Enterprises (SMEs) are struggling to survive in the present competitive environment. Enterprise resource planning (ERP) technologies have great potential to facilitate firms in achieving sustainable competitive advantages and to survive in such situations. However, the adoption of ERP among Jordanian SMEs has been reported as relatively low, which, in turn, does not affect SMEs effectively. Therefore, this study aims to examine the roles of the external forces (mimetic pressure (MP), coercive pressure (CP), and normative pressure (NP)), and Environmental Uncertainty (EU) on the adoption of ERP. Through the use of institutional theory and contingency theory, this study includes the role of EU as a moderating variable in the relationships between institutional factors (MP, CP, and NP) and ERP adoption. Data were collected from small- and medium-sized enterprises operating in Jordan. A total of 741 questionnaires were distributed to the selected SMEs, of which 192 were returned and used for analysis. The empirical data were analyzed using Partial Least Square-Structural Equation Modelling (PLS-SEM). The results show that MP, CP, NP, and EU have significant direct relationships with ERP adoption; however, contrary to our expectations, EU did not moderate the relationships between institutional factors and ERP adoption. These findings provide important insights for managers, researchers, and policy makers, helping them to understand the importance of ERP system adoption in enhancing firm performance. One limitation of this study is that it is based only on SMEs. Therefore, future studies can concentrate on the development of such research not only in SMEs, but also using larger organizations. Full article

Family businesses often face significant challenges while trying to develop and increase their sustainability throughout generations. This is often due to their inability to properly manage the knowledge required to develop their resources to increase sustainability. Therefore, this study examines the relationship between processes of managing knowledge, dynamic capabilities, and innovative performance in an Indonesian family company in order to improve business performance. This is qualitative research with a single case study used to obtain data from nineparticipants in an Indonesian family company (“Ardiles”) that focuses on footwear. The findings showed that a family company that mobilizes knowledge can improve its members’ dynamic capabilities for proper business management and growth. Furthermore, the frequent process of mobilizing knowledge improves family members’ dynamic capabilities to create new ideas. This creative process helps to improve its innovative performance, thereby creating a sustainable competitive advantage among family companies. Full article

There is growing acceptability in redesigning jobs to achieve goals and objectives nowadays. Employees who indulge in exploiting and exploring opportunities for the business tend to craft their jobs, which can help to enhance business performance. This study aims to examine that how ambidextrous managers in small and medium enterprises (SMEs) craft their tasks as a strategy for open innovation to enhance business performance. This study also attempts to assess the moderating role of gender in evaluating the relationship. Simple random sampling is used to administer a structured questionnaire to 650 operations managers employed in service-sector SMEs. The findings reveal that, when male managers involve in explorative and exploitative activities, they tend to craft their jobs more as compared to females. In turn, when jobs are redesigned, it brings a positive impact on business performance as perceived by the managers. The study provides implications for the policy makers with regard to device measures to enhance the job crafting capacity of managers with specific attention to female managers in the case of small and medium enterprises. The present study provides a novel explanation of the relationship between manager ambidextrous behavior and business performance through the mediation of job crafting among top managers working in small and medium organizations, with an overarching view of gender. Full article

This paper used the Johansen Cointegration test and system Generalised Method of Moments (sysGMM) to examine the dynamic relations between external debt and economic growth in 43 African countries over the period 2001–2018. The study used data from World Development Indicators (WDI) as published by the World Bank and the World Economic Outlook database as provided by the International Monetary Finance (IMF). The study provides an understanding of how the importance of external debt could be short-lived due to its misapplication. The result reveals evidence to support a long-run equilibrium relationship between external debt and economic growth in Africa. The result demonstrates that beyond a specific capacity, the short-run converges to equilibrium in the long-run and external debt would start to have a deteriorating impact on economic growth in Africa. The findings of this study reinforce the need for policymakers to ensure proper application of external debt on economic activities that would lead to sustained long-term economic performance. Moreover, the government and development partners must put in place a monitoring mechanism to ensure the efficient use of borrowed funds. Full article

Small and medium enterprises (SMEs) have played an important role in economic development. The increasing number of SMEs have resulted in the business landscape to become more and more competitive. This has made SMEs to also undergo great challenges to be able to maintain their existence and expand their businesses. It is argued that the enterprise resource planning system (ERPs) can improve business performance. Therefore, the primary purpose of this study is to examine the impact of an ERPs usage on the financial and non-financial performance of the Saudi SMEs. An exploratory study has been used to identify the factors contributing to the effective and successful use of an ERP system. The findings indicate seven contingency factors. Based on the exploratory study results, three hypotheses have been developed and tested in a quantitative study. A survey is constructed and sent to 200 Saudi SMEs that adopted the ERP systems. About 120 valid responses have been received. For data analysis and hypothesis testing, a structural equation modelling (SEM) tool has been adopted. The results depict that management support, user satisfaction, and training significantly impact the ERPs usage. Another significant finding is that ERP systems enhance SMEs’ performance. Full article

Entrepreneurship is becoming increasingly essential in this current era of the knowledge economy. It contributes to the innovation of products and services as well as improved processes. In the long-run, it can also improve the sustainability of the economy by depicting better efficiency and social goals. To stimulate entrepreneurship, it is essential to investigate the thinking behind entrepreneurship or what entrepreneurs think about entrepreneurship. Such investigations should encompass the mental images of entrepreneurs. In this regard, content analysis, based on the popular Zhisland essays, may be applied to elicit opinions from Chinese entrepreneurs about activities, critical factors and intended outcomes within the ambit of entrepreneurship. In this study, 634 concepts are first coded and categorized into 20 second-level themes and six first-level themes. The six first-level themes are competing strategy, human resource management, management and leadership, marketing and sale, research and development, and risk management. Furthermore, among the 20 second-level themes, leadership, self-improvement, and the risk of business cycle attract the highest attention, each of which accounts for around 10% of the coded concepts. Finally, a causal loop diagram is depicted to synthesize the coding results. This study also underscores three essential activities of entrepreneurship, which entail building and maintaining competing advantage, improving user experience, and risk management. Entrepreneurs need to balance investments in those activities according to the change in environment and customers’ needs. Full article

The decrease in the economic activity level around the world due to the COVID-19 pandemic spread has led to a sharp decrease in the crude oil price and provoked an oil war outbreak in the global energy market. The current situation has provoked the need for a total decrease in the crude oil production in the world. Considering that Russia is one of the main oil exporters on the world market, the need to determine the supply and demand levels for Russian oil is becoming relevant. The aim of the paper is to model predictive scenarios of Russian oil industry development, considering the specifics of the current economic environment given the COVID-19 pandemic. The multifactor correlation modeling method was used to form the system of indicators determining the level of demand and supply for Russian oil used and the total level of their influence. The functions determine the probability of implementing various scenarios of oil industry development depending on the predicted values of demand and supply. The three-sigma rule and the fuzzy sets method were used to estimate three scenarios of oil industry development for 2020–2021. Changes in revenues of the industry under the influence of forecast indicators of supply and demand for oil have been assessed and the probability of implementation of each of the scenarios has been reasoned. The results obtained are of a practical nature and can be used by government agencies, financial intermediaries, and scientists to diagnose Russian oil industry development. The results will be useful for oil companies to develop a strategy of open innovations for further design of the scientific information field for the effective functioning of the industry in complete uncertainty conditions. Full article

The purpose of this paper is to provide an insight into the barriers faced by clusters as open innovation intermediaries. Literature review and an empirical study were performed, involving a nation-wide survey, case studies, and in-depth interviews with cluster actors involved in open innovation activities. This article conceptually links open innovation and clusters in the context of the fourth industrial revolution, empirically identifies barriers hindering open innovation in clusters, and indicates factors that might affect the open innovation processes in networked ecosystems. The findings confirm that the perception of barriers hindering open innovation in clusters differs between clusters already implementing open innovation and those which are still not active in this area. The findings contribute to a comprehensive understanding of the potential roles of clusters as open innovation intermediaries in the context of transitioning economies. With clusters playing a role in open innovation intermediary, public support at cluster level could increase openness to cooperation not only for member companies, but all participants in the regional innovation ecosystem. Full article

Despite an enduring interest in the effect of high-performance work practices (HPWP) on organizational outcomes, relatively little is known about how the human resources practices that engage employees in a coordinated effort foster relational coordination competencies, and further enhance organizational innovativeness. Drawing on the relational model of HPWP, this study examined the impact of HPWP on organizational innovativeness through employees’ relational coordination competencies, and the moderating effect of environmental volatility on the relationship. Using two-wave panel data from 301 manufacturing companies in South Korea, the results showed that HPWP positively influenced organizational innovativeness, as measured by the number of patent applications with a 6-year time lag, and that the link was partially mediated by employees’ relational coordination competencies. The positive effect of HPWP on organizational innovativeness was more pronounced when market turbulence was high. This study adds value to the HPWP literature by revealing the importance of human resource practices that develop employees’ relational coordination and communication competencies in achieving organizational innovativeness. Such practices are becoming even more crucial in today’s complex business environment, which necessitates task integration and employee cooperation. Full article

Based on organizational support theory, this study examined the indirect influence of perception of organizational support on employee work engagement with the mediating influence of flourishing and thriving at work. Data were collected by utilizing the self-administered questionnaires related to study variables in two different time periods. Using PROCESS Macros on an actual sample of 638 employees, the study found that perceived organizational support was positively associated with employee flourishing, thriving, and work engagement. Moreover, perceived organizational support indirectly influences work engagement via thriving and flourishing. The study provides many insights into evolving constructs (i.e., thriving and flourishing) and examines how organizations can create the psychological state and well-being (hedonic and eudemonic) of employees through the perception of organizational support. Full article

Elderly diabetic patients in developed countries have been widely using digital health wearables for many years to manage their diabetes-related health data accurately. To encourage the increased adoption of digital health wearables among elderly diabetic patients in a developing country, Bangladesh, this study investigated the factors that influenced the existing elderly users’ continuance intention to use this technology. The Technology Acceptance Model (TAM) has been used here as a theoretical basis. A model using structural equation modelling was developed for the elderly diabetic patients’ continuance intention to use digital health wearables. Survey-based data were collected in Bangladesh from 223 diabetic patients aged sixty years and older. This study found that all six constructs, namely, perceived usefulness (β = 0.183), perceived ease of use (β = 0.165), perceived irreplaceability (β = 0.138), perceived credibility (β = 0.165), compatibility (β = 0.285) and social influence (β = 0.226) had a positive influence on elderly diabetic patients’ continuance intention to use digital health wearables. Along with the theoretical contributions, the findings of this study can be used by developers of digital health wearables, manufacturers, marketers and health practitioners in developing better strategies to increase the elderly diabetic patients’ continuance intention to use this technology. Full article

Together, social media and crowdsourcing can help entrepreneurs to attract external finance and early-stage customers. This paper investigates the characteristics and discourse of an issue-centered public on Twitter organized around the hashtag #crowdfunding through the lens of social network theory. Using a dataset of 2,732,144 tweets published during a calendar year, we use exploratory data analysis to generate insights and hypotheses on who the users in the #crowdfunding network are, what they share, and how they are connected to each other. In order to do so, we adopt a range of descriptive, content, network analytics techniques. The results suggest that platforms, crowdfunders, and other actors who derive income from the crowdfunding economy play a key role in creating the network. Furthermore, latent ties (strangers) play a direct role in disseminating information, investing, and sending signals to platforms that further raises campaign prominence. We also introduce a new type of social tie, the “computer as a social actor”, previously unaddressed in entrepreneurial network literature, which play a role in sending signals to both platforms and networks. Our results suggest that homophily is a key driver for creating network sub-communities built around specific platforms, project types, domains, or geography. Full article

Innovation has been and continues to be an important theme in management literature, and almost any improvement upon the status quo could be regarded as some sort of innovation. Such an improvement could be made in terms of an increase of efficiency for an existing process or the creation of something new, such as a new process, product, position (perception), or even a paradigm (mental model) (Tidd, Bessant et al., 2005). Not all innovations are therefore the same. Some are more disruptive, while others are incremental, reinforcing the existing order of things. This paper discusses the evolution of innovation as a management concept in the context of a physical product or technology and studies innovation from a longitudinal perspective, i.e., from a single physical product to a product family to smart services associated with the physical products and to the fourth industrial revolution (Industry 4.0) in which physical products are now part of an extensive industrial network, namely the internet of things. How does the theme of innovation (management) change and evolve during this industry transition? More importantly, what are the managerial implications for innovating in the era of Industry 4.0? Full article

During the economic and financial crisis, private and public organizations were subject to a constant reduction in costs and resources. Public shared service models felt compelled to adopt the Lean methodology with the aim of reducing costs, reducing waste and increasing employee satisfaction with the provision of quality services. Against this background, this article aims to evaluate the impact of the implementation of Shared Services and the inherent benefits of lean management in the Military Store, Contact Center, Post Office and Internal Portal used by the Portuguese Air Force. Using a case study methodology, this study portrays the elimination of waste and the optimization of existing human and financial resources. After the implementation in 2015, it is still possible now to verify that there is some resistance to change, and the fact that we are dealing with a hierarchical organization justifies this disadvantage. The implementation and operation of all services in their entirety allowed the optimization of resources and the simplification of processes, resulting in the elimination of duplicate tasks. Full article

The present paper studies the importance of social servicescape factors to customer satisfaction in middle-priced restaurant services. This paper fills the existing literature gap on the importance of social servicescape factors onto customers’ satisfaction in middle-priced services. A survey of 514 respondents from three capitals of the Baltic States was conducted for the purpose of the present study. Descriptive statistics together with an independent samples t-test and partial least squares path analysis were employed for data processing. The results obtained confirmed the hypothesis about the importance of social servicescape attributes to customer satisfaction. The study also highlighted the difference in gender attitudes towards intangible aspects of service delivery. The research confirmed the existence of a relationship between customer satisfaction and repurchase intentions, although to a lesser extent than could have been anticipated from the literature review. The findings of the study covered by the present paper allow us to position middle-priced restaurants closer to luxury ones compared to casual restaurants Full article

Small and medium-sized enterprises (SMEs) are at the heart of a nation’s wealth creation, employment generation and economic development. To help SMEs stay competitive in a fast-changing environment, researchers have recently emphasized the relevance of business model innovation (BMI). However, BMI and its performance are not linear but rather a complex phenomenon that depends on contingency factors. Based on configurational theory, this study extends the BMI research to SMEs, exploring the management approaches and BMI capabilities that foster BMI in established SMEs. To achieve this objective, this study of a purposive sample of 78 Spanish SMEs adopts the fuzzy set qualitative comparative analysis (fsQCA) method. Results suggest three substantive conclusions. First, long-term managerial orientation is a key factor for the development of BMI in SMEs. Second, five BMI capabilities (sensing customer needs, sensing technological options, conceptualizing and experimenting, collaborating and BMI strategy) support, in combination with the management approach, the development of BMI in established SMEs. Third, open innovation (open flows of knowledge regarding market needs and the potential of technologies, as well as collaboration with customers) are concrete preconditions of business model innovation. Therefore, managers in SMEs need both to actively consider their management approach towards BMI, and to develop some key dynamic capabilities in their organizations to implement BMI, an approach also valid for post-Covid-19 management. Full article

The purpose of this paper was to develop and validate an instrument to measure life satisfaction (LS). Eighteen items were selected to assess the LS questionnaire developed from concepts and theory. The questionnaire was applied as a cross-sectional study and data were collected as establishing factors to confirm and ascertain construct validity. Reliability was tested by measuring internal consistency. Relationships with family and other people, personal life, life and society, and working life and self-development factors were identified. Findings confirmed the constructs between theoretical concepts and empirical evidence. The validity of this LS questionnaire will facilitate future studies to test the boundaries of LS assessment in the context of Human resource (HR) practitioners. This instrument can support and assist researchers to develop a comprehensive and intuitive understanding of LS and promote further investigation of its potential in future studies. Full article

The purpose of this study is to test the free cash flow agency theory hypothesis; namely, (a) whether differences in industrial sector affect a company’s propensity to pay dividends, and (b) whether institutional ownership is able to substitute for the propensity to pay dividends as a bonding mechanism. The analysis uses logistic regression to explore the existence of institutional ownership as a substitute for paying cash dividends in companies belonging to different industrial sectors. The results show that companies in the manufacturing sector have a greater propensity to pay dividends compared to those in non-manufacturing sectors. The results also indicate that low institutional ownership, as an external monitoring mechanism, can substitute for increasing the propensity to pay dividends. Overall, the results are consistent with implications in dividend policy. The results support the notion that the propensity to pay dividends accommodates different behavioral factors, considering sectoral differences. In addition, the results illustrate the relevance of alternative theories in explaining dividend policy from the perspective of agency theory. The results show that sectoral comparisons, in addition to institutional ownership factors, play important roles in the propensity of Indonesian companies to pay dividends. This study shows that each industry sector has different income characteristics, which affect the differences in propensity to pay dividends. Full article

Vehicular Ad Hoc Network (VANET) is a subclass of Mobile Ad Hoc Network that mainly consists of moving and/or stationary vehicles, connected through wireless protocols such as IEEE 802.11p and wireless access in vehicular environments (WAVE). With the evolution of the Internet of Things (IoT), ordinary VANET has turned to the Internet of Vehicles (IoV), with additional social aspects, a novel extension themed SIoV has become common in urban areas. However vehicular wireless communication paradigms exhibit short radio communication. This problem has always been approached by supplementing moving vehicles with stationary Road Side Infrastructures, commonly known as roadside units (RSUs). The penetration of such RSUs on the global market is very low; furthermore, their procurement, deployment, and maintenance costs are prohibitively very high. All mentioned challenges have discouraged the widespread deployment of roadside infrastructure especially within large urban scenarios. With this research, we leverage on-street parked vehicles to allow them to exist as temporal gateways in the case study area. A novel modeling technique is introduced to enable a specific Percentage of parked vehicles to take up the role of roadside gateways for a certain percentage of their parking time. A mobile application is implemented that manages parking duration of the vehicle, based on the arrival, and departure time frames. Two more existing strategies were discussed (road-intersection RSUs deployment approach and Inter-vehicle scheme) to validate our proposed method through comparative studies. To evaluate the network performance evaluation, we compare two performance metrics, that is, Packets success delivery rate, and overall packets throughput under numerous vehicle densities. Using parked vehicles as temporal roadside gateways has demonstrated better results in comparison to intersection based RSUs deployment approach, and free vehicle to vehicle communication approach. Full article

The purposes of this study were to develop and validate an instrument to measure the thriving at work concept for vitality and learning dimensions in Thailand. Twelve items were selected to assess the thriving at work instrument developed from published research, concepts and theory. The instrument was applied as a cross-sectional study and data were collected as establishing factors to confirm and ascertain construct validity. Reliability was tested by measuring internal consistency. The instrument showed excellent reliability at 0.950. Two factors, vitality and learning, were identified from confirmatory factor analysis. The thriving at work questionnaire is a new instrument in Thailand that comprehensively explores relevant dimensions to increase employees’ understanding of vitality and learning. Full article

This study contributes to the scant finance literature on information flow from international economic policy uncertainty to emerging stock markets in Africa, using daily US economic policy uncertainty as a proxy and the daily stock market index for Botswana, Egypt, Ghana, Kenya, Morocco, Nigeria, Namibia, South Africa, and Zambia from 31 December 2010 to 27 May 2020, using the Rényi effective transfer entropy. International economic policy uncertainty transmits significant information to Egypt, Ghana, Morocco, Namibia, and South Africa, and insignificant information to Botswana, Kenya, Nigeria, and Zambia. The asymmetry in the information transfer tends to make the African market an alternative for the diversification of international portfolios when the uncertainty of the global economic policy is on the rise. The findings also have implications for the adoption of open innovation in African stock markets. Full article

This study aimed to make an empirical analysis of the effects that the selection attributes of subscription services have on purchase intentions and continuous use intentions, based on the perceived value of digital platform-based subscription service users as a medium. A survey was conducted among 434 subscription service users in Korea, with content superiority, system quality, and service differentiation defined as key selection attributes based on a literature review. Upon analysis, content superiority and service differentiation were found to have a positive effect on perceived value, which in turn positively affected purchase intentions and continuous use intentions, which is why the hypothesis was consequently adopted. Service differentiation was also found to positively affect purchase intentions and continuous use intentions using perceived value as a medium. In contrast, system quality was found to have no effect on perceived value, nor did it affect purchase intentions or continuous use intentions using perceived value as a medium, which is why the hypothesis was rejected. In conclusion, among factors impacting decision-making or buying behavior among users of recent digital platform-based subscription services, new, unique, and meaningful content superiority was found to have a bigger impact compared to system-related aspects based on technology usability. Full article

Influences of attainment value and positive thinking were assessed as moderators of employee engagement and innovative work behaviour. A cross-sectional design was utilised with questionnaires submitted to 348 human resource officers to test the proposed relationships. SPSS 21 and PROCESS macro 3.1 were used for statistical analysis. Results revealed that positive thinking effectively moderated attainment value and employee engagement with regard to innovative work behaviour with statistical significance. Results can be utilised by managers and human resource departments to promote and support innovative work behaviour. Moreover, employees should be encouraged and motivated to perceive attainment value through positive thinking. Findings contribute to the literature on employee engagement and innovative work behaviour by highlighting that attainment value and positive thinking act as moderators that promote employee engagement and innovative work behaviour. Full article

Based on the social exchange theory, the aim of this study is to investigate the direct and indirect influence of ethical leadership on employee innovative work behavior, examining the intervening role of individual variables such as thriving at work and attitudes towards performing well in this relationship. The data was collected using self-reporting survey questionnaires by using a multi-source and cross-sectional study design with service sector employees from two different samples: the U.K. and Pakistan. The findings supported the hypothesized model, where direct and dual mediation were tested. The results extend our understanding as to how positive attitude and psychological states together create positive feelings in employees and enhance their capacity for creative thinking and implementations of new ideas. Full article

Did the diesel scandal of 2015 affect the market for cars? We consider this question in relation to Germany, Austria, and Switzerland. Starting with historical registration data of cars with different drivetrain technologies, we considered each technology in isolation and fitted a five-parameter Bertalanffy–Pütter (BP) growth model to the stocks of cars. We used this model as it generalizes several well-known three-parameter models, which are distinguished by their exponent pair, e.g., Brody model BP (0, 1), West model BP (0.75, 1), and logistic growth BP (1, 2). We then used these models to derive a Lotka–Volterra (LV) model for the co-evolution of the (annual) market shares of the different drivetrain technologies. We augmented this model by a consideration of model uncertainty and found that initially all technologies were in a state of competition, except for Austria, which changed in 2015 to a predator–prey situation with diesel as the sole prey. This analysis of model uncertainty compared the best-fitting growth curve with the growth trajectories of other likely (Akaike weight 5% or higher) models of BP type. We conclude with remarks about open innovation. Full article

Each individual member of an organization must recognize and lead innovation, which can be affected by human resource development (HRD) investments and organizational changes. In this study, we aimed to verify how HRD investment at the individual level relates to employee perceptions of organizational innovativeness and to examine how the intensity of organizational change, a situational factor at the organizational level, affects the relationship between HRD investment and employee perceptions of organizational innovativeness through multilevel analysis using hierarchical linear models. We performed an analysis based on the responses from 5184 workers and 125 companies where corporate-level and personal-level data were matched in a Human Capital Corporate Panel (HCCP) survey. HRD investment by employees was shown to increase the perception of organizational innovativeness. The results demonstrated that the intensity of organizational change moderated the relationship between HRD investment and the perception of organizational innovativeness. However, the stronger the organizational change intensity, the weaker the positive effect of HRD investment on the perception of organizational innovativeness. Finally, we presented theoretical and practical implications and further research tasks related to the HRD of corporations and open innovation. Full article

Background/Objectives: China is actively promoting the reform of its economic structure and industrial upgrade, and the integration of the cultural industry and the tourism industry is an important approach. It is necessary to explore the degree of coordination and coupling between the cultural industry and the tourism industry in ethnic minority areas and find ways to promote the coordinated development of the two industries. Methods/Statistical Analysis: This study selected Guangxi Zhuang Autonomous Region as the sample, collected data from 2010 to 2018, and analyzed it based on the coupling coordination theory. Findings: The results revealed that the comprehensive development evaluation index of the cultural industry and the tourism industry basically showed a year-on-year upward trend, and the development speed of the cultural industry is slightly higher than that of the tourism industry; the coupling degree of the regional cultural industry and tourism industry was at a high level; the coordination degree of the two industries increased gradually from 0.3971 in 2010 to 0.9425 in 2018. It indicated that the coupling development of the two industries continues to improve. However, the development speed of tourism industry slightly was slower than the development speed of the cultural industry. Improvements: This study attempts to develop an index to evaluate the tourism and cultural industries in an ethnic minority region and assess the coupling and coordination degree through an empirical analysis. This study emphasizes the need to better understand the integration of the cultural industry and the tourism industry as a process to complement each other, which can produce a positive synergy effect to benefit both the economy and the environment. This paper also provides development suggestions for the culture and tourism industry stakeholders in other areas of the world from the perspective of open innovation. Full article

The objective of this study was to test the developed models with empirical evidence regarding job satisfaction (JS) and organizational commitment (OC) as mediators and influential variables concerning problems with performance appraisal and organizational citizenship behavior (OCB). The sample consisted of 450 employees who worked at the operational level in automobile parts manufacturing companies in the Navanakorn Industrial Estate, Thailand. The study’s instrument was applied from previous research and verified for content validity and reliability before collecting the data. Structural equation analysis of 5000 rounds of bootstrapping was used to examine the model developed from the empirical data and the influence of problem variables in appraising work performance. The developed model fitted well with the empirical evidence. JS and OC were identified as mediators among problem variables in appraising performance and OCB, while problem variables in appraising work performance influenced OCB through JS and OC. Findings from this study expand our knowledge of this field and are useful for effective human resource management and performance appraisal. The developed model explains the phenomena of problems with performance appraisal concerning fairness, JS, OC, and OCB. JS and OC are useful mediators to explain and expand knowledge in human resource management and performance appraisal. Full article