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Article
Peer-Review Record

The Role of Individual Factors in Users’ Intentions to Use Medical Tourism Mobile Apps

Tour. Hosp. 2022, 3(4), 896-907; https://doi.org/10.3390/tourhosp3040057
by Chiao-Chen Chang
Reviewer 1: Anonymous
Reviewer 2:
Reviewer 3: Anonymous
Tour. Hosp. 2022, 3(4), 896-907; https://doi.org/10.3390/tourhosp3040057
Submission received: 6 October 2022 / Revised: 4 November 2022 / Accepted: 9 November 2022 / Published: 21 November 2022

Round 1

Reviewer 1 Report

An interesting article in terms of considering medical tourism and the additional individual factors.  Generally, no issues with the paper, other than you sampling strategy - participants were recruited through Facebook; so, to what extent might this have impacted on the factor related to personal innovation as if they are already using Facebook they have already indicated their level of technology acceptance.  So, was this the group that we were specifically trying to target?

Author Response

Thank you very much for your review, please see the blue font in the attachment.

The personal innovation of the sample is mainly based on the questionnaire of this study, and whether it is related to the use of Facebook is not discussed.

Author Response File: Author Response.docx

Reviewer 2 Report

Thank you for having the chance to review the article “The role of individual factors in the usage intention of medical tourism mobile apps”. In my opinion, the major strength of this article relies on the focus of the study: the role of individual factors in the usage intention of medical tourism mobile apps. Its major weakness is represented by the fact that it refers to medical tourism mobile apps without exhaustively explaining the reason why it is relevant to consider the usage intention of medical tourism mobile apps. Moreover, and linked to this weakness, I observe that the sub-paragraph 2.1. “Medical tourism mobile applications”, which is included in a section titled “Literature review”, is completely void of references to prior studies. Actually, this article ignores the literature on medical tourism mobile applications. Accordingly, not all the theoretical and practical implications emerging from this research are clearly identified.

Other comments are reported below.

·         Lines 36 – 38 “With the purpose of better serving medical tourism mobile app users, the company introduced the medical tourism mobile app to integrate medical information (e.g., strengths of participating hospitals, news on medical services, information on app platforms)”. What company is the author referring to? Why?

·         I suggest to better organize information in the two sub-paragrafps 3.4 and 3.5. For example, what is the difference between partecipants and samples?

 

·         Please, check the references. Not all the authors cited in the article are in the references paragraph. For example, Anderson and Gerbing (1988) are missing in the references   

Author Response

Thank you very much for your review, please see the part in purple font in the attachment.

Supplement to Section 2.1,3.4, 3.5, which states which company and government unit develops the app. The participants are the samples in this study. The omissions from the literature are also added.

 

 

Author Response File: Author Response.docx

Reviewer 3 Report

Please proofread the method part (e.g., AVE is not necessary to be discussed for the composite reliability.) Also, please add fit index reports for CFA model. Lastly, please separate literature review and hypothesis development sections, and minimizing the use of heading numbers would make the manuscript easier to follow. For example:

3. Hypothesis development 

subheading 1 for H1

subheading 2 for H2 

etc. 

Author Response

Thank you very much for your review, please see the red font in the attachment.

The explanation of AVE retained is that this part of the text description has not been deleted due to the results of the software AMOS analysis.

Author Response File: Author Response.docx

Round 2

Reviewer 2 Report

Dear Author, thank you for your effort in reviewing the manuscript. Still, I acknowledge that the literature on medical tourism mobile applications is not extremely insightful. If the author is invited to revise the paper once again, I suggest to improve this issue. 

Author Response

Thank you very much for your opinion. The practice of supplementing medical tourism APP in Taiwan is discussed in the literature section. (Please see red font)

Author Response File: Author Response.docx

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