Data-Driven Insights in Tourism and Hospitality: Smart Technologies and Data Science

A special issue of Tourism and Hospitality (ISSN 2673-5768).

Deadline for manuscript submissions: 31 December 2025 | Viewed by 135

Special Issue Editors


E-Mail Website
Guest Editor
School of Global Studies, Kyungsung University, Busan 48434, Republic of Korea
Interests: marketing; consumer behavior; service management; choice complexity; sustainability

Special Issue Information

Dear Colleagues,

This Special Issue focuses on the transformative role of smart technologies and data science in shaping the future of the tourism and hospitality industries. As these sectors increasingly adopt digital innovations, data-driven insights are becoming crucial for enhancing customer experiences, optimizing operations, and driving sustainable growth. This issue invites contributions that explore the application of big data analytics, artificial intelligence, machine learning, and IoT in tourism and hospitality. Topics of interest may include, but are not limited to, predictive modeling for demand forecasting, the personalization of services, smart destination management, and the impact of real-time data on decision-making processes. We encourage submissions that offer theoretical advancements, empirical research, and case studies that demonstrate the value of integrating smart technologies and data science in improving service quality, operational efficiency, and customer satisfaction. By bringing together diverse perspectives from academia and industry, this Special Issue aims to provide a comprehensive understanding of how data-driven strategies can revolutionize the tourism and hospitality sectors.

Dr. Hak-Seon Kim
Dr. Jue Wang
Dr. Je Eun Yoo
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Tourism and Hospitality is an international peer-reviewed open access quarterly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1200 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • smart tourism
  • data-driven decision making
  • machine learning applications
  • operational efficiency
  • Industry 4.0 in tourism
  • tourism and hospitality transformation
  • digital innovation in hospitality
  • AI and IoT in tourism and hospitality

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Published Papers

This special issue is now open for submission.
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