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Volume 19
Issue 20
10.3390/ijerph192013516
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Article

The Healing Environment of Dental Clinics through the Eyes of Patients and Healthcare Professionals: A Pilot Study

by
Maria Sarapultseva
1,*,
Alena Zolotareva
2,
Natal’ya Nasretdinova
3 and
Alexey Sarapultsev
4,5
1
Department of Pediatric Dentistry, Medical Firm Vital EBB, 620144 Ekaterinburg, Russia
2
School of Psychology, HSE University, 101000 Moscow, Russia
3
Autonomous Non-Commercial Organization «Association Stomatology», 620102 Ekaterinburg, Russia
4
Russian-Chinese Education and Research Center of System Pathology, South Ural State University, 454080 Chelyabinsk, Russia
5
Ural Division of Russian Academy of Sciences, Institute of Immunology and Physiology (IIP), 620002 Ekaterinburg, Russia
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2022, 19(20), 13516; https://doi.org/10.3390/ijerph192013516
Submission received: 6 July 2022 / Revised: 11 October 2022 / Accepted: 17 October 2022 / Published: 19 October 2022
(This article belongs to the Special Issue Restorative Environments and Safety at Work)
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Abstract

The physical environment of healthcare settings can promote both the healing process and patient feelings of well-being, as well as instill positive emotions in employees. The present study aimed to evaluate the dental work environment of a typical private and public dental clinic to identify key parameters that determine the perception of health facilities by patients and employees. The study was carried out from 1 to 20 December 2021, in two dental clinics in Ekaterinburg (Russian Federation) using ‘ASPECT’. The participants were 58 staff and 94 patients. The results showed that, compared with patients, staff reported higher views scores, nature and outdoors scores, and comfort and control scores. The common criterion that distinguishes private clinics from public ones was comfort and control. Compared with patients in state clinics, patients in private clinics reported higher privacy, company and dignity scores, comfort and control scores, interior appearance scores, and facility scores. In general, while views scores and nature parameters can be singled out as a universal absolute value for everyone in a particular environment, staff pay more attention to factors that contribute to long-term comfortable stay and performance of their duties.
Keywords: ASPECT; dental clinic; dentistry; healing environment; work environment ASPECT; dental clinic; dentistry; healing environment; work environment

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MDPI and ACS Style

Sarapultseva, M.; Zolotareva, A.; Nasretdinova, N.; Sarapultsev, A. The Healing Environment of Dental Clinics through the Eyes of Patients and Healthcare Professionals: A Pilot Study. Int. J. Environ. Res. Public Health 2022, 19, 13516. https://doi.org/10.3390/ijerph192013516

AMA Style

Sarapultseva M, Zolotareva A, Nasretdinova N, Sarapultsev A. The Healing Environment of Dental Clinics through the Eyes of Patients and Healthcare Professionals: A Pilot Study. International Journal of Environmental Research and Public Health. 2022; 19(20):13516. https://doi.org/10.3390/ijerph192013516

Chicago/Turabian Style

Sarapultseva, Maria, Alena Zolotareva, Natal’ya Nasretdinova, and Alexey Sarapultsev. 2022. "The Healing Environment of Dental Clinics through the Eyes of Patients and Healthcare Professionals: A Pilot Study" International Journal of Environmental Research and Public Health 19, no. 20: 13516. https://doi.org/10.3390/ijerph192013516

APA Style

Sarapultseva, M., Zolotareva, A., Nasretdinova, N., & Sarapultsev, A. (2022). The Healing Environment of Dental Clinics through the Eyes of Patients and Healthcare Professionals: A Pilot Study. International Journal of Environmental Research and Public Health, 19(20), 13516. https://doi.org/10.3390/ijerph192013516

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