New Directions of Open Innovation, and Business Model with Digital Transformation

A special issue of Journal of Open Innovation: Technology, Market, and Complexity (ISSN 2199-8531).

Deadline for manuscript submissions: closed (31 December 2022) | Viewed by 82833

Special Issue Editors

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Guest Editor
1. DGIST (Daegu Gyeongbuk Institute of Science and Technology), 333, Techno jungang-daero, Hyeonpung-eup, Dalseong-gun, Daegu, Republic of Korea
2. Graduate School of Public Administration, Seoul National University, 1 Gwanak-ro, Gwank-gu, Seoul 08826, Republic of Korea
Interests: open innovation; business model; open innovation economy; social open innovation; Schumpeterian dynamics; complexity; game theory; political economics
* Managing Guest Editor

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Guest Editor
Department of Corporate Finance and Economics, Faculty of Engineering Economics and Management, Riga Technical University, LV-1048 Riga, Latvia
Interests: critical success factors of small and medium sized enterprises; innovation; financial aspects of business

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Guest Editor
Graduate School of Public Health and Healthcare Management, Songeui Medical Campus, The Catholic University of Korea, Seoul 06691, Korea
Interests: management and policy of healthcare technology; innovation system for healthcare technology; strategic entrepreneurship in healthcare industry; digital healthcare

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Guest Editor
Department of Economics, Management, Institutions, University of Naples Federico II, 80126 Naples, Italy
Interests: destination marketing and management; resource-based theory; value creation and capture; open innovation; relational view

Special Issue Information

Dear Colleagues,

This Special Issue will publish some selected papers from the annual conference of SOI 2022. Suitable topics include, but are not limited to:

  • Micro- and macroeconomics of open innovation dynamics;
  • Open business models;
  • Schumpeterian economics, growth of knowledge, and open innovation;
  • Sharing economy and open business model platforms;
  •  Digital transformation;
  • Inter-rationality in open innovation dynamics;
  • Matching between technology and market under open innovation dynamics;
  • Finance open innovation.

Time schedule of this Special Issue:

  • Special Issue Open: 1 March 2022

From 1 March 2022, any SOI 2022 authors in addition to the planned papers can submit to this Special Issue after full paper submission to SOI 2022 platform and paying the registration fee until 10th June 2022.

  • Close: 31 December 2022

All papers should be submitted to this Special Issue until 31 December 2022.

  •  SOI 2022 best paper recommendation condition

The best paper award of SOI 2022 will be chosen from papers which were selected for the Special Issue of JOI for SOI 2022, and submitted at the JOI until 1st July 2022.

  • SOI 2022 keynote papers

The Article Processing Charges (APC) of the keynote speech papers of SOI 2022 will be supported by SOI if the paper was passed the regular review process. The authors of these papers should include an acknowledgement section following the example below:
Funding: This paper was presented as a keynote speech of SOI 2022, and the publishing fee was supported by SOI.

Prof. Dr. JinHyo Joseph Yun
Prof. Dr. Natalja Lace
Dr. Kwangsoo Shin
Dr. Giovanna Del Gaudio
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Journal of Open Innovation: Technology, Market, and Complexity is an international peer-reviewed open access quarterly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 800 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Published Papers (19 papers)

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20 pages, 2108 KiB  
Article
An Empirical Analysis of Cashless Payment Systems for Business Transactions
by Mahfuzur Rahman, Izlin Ismail, Shamshul Bahri and Muhammad Khalilur Rahman
J. Open Innov. Technol. Mark. Complex. 2022, 8(4), 213; https://doi.org/10.3390/joitmc8040213 - 06 Dec 2022
Cited by 9 | Viewed by 19720
Abstract
This paper examines the antecedents of cashless payment systems among businesses in Malaysia. The adoption of cashless payment systems by businesses has the potential to reduce the costs related to handling huge amounts of cash in the market and enhance transaction speed. Unfortunately, [...] Read more.
This paper examines the antecedents of cashless payment systems among businesses in Malaysia. The adoption of cashless payment systems by businesses has the potential to reduce the costs related to handling huge amounts of cash in the market and enhance transaction speed. Unfortunately, its current adoption in Malaysia is still small and very little is known about the factors. A seven-factor model based on the TOE framework was developed and tested. The partial least square (PLS) statistical approach was employed to analyze data collected from 200 business entities in Malaysia. The results reveal that compatibility and technology competence have higher significant relationships with the adoption of cashless payment systems. Management support, firm critical mass, competitive pressure, and information intensity are significantly related to the adoption of cashless payment systems, while firm size is not associated with it. The findings of this study provide significant practical implications for Malaysian stakeholders and technology vendors to recognize factors that affect a firm’s adoption of cashless payment systems to support business transactions. By investigating the phenomenon through the TOE framework, this study presents an integrated model of cashless payment systems by businesses. Our findings also offer guidance for future application of the PLS method in cashless payment and related research. The paper provides a more holistic understanding of the factors influencing cashless payment systems among businesses. Full article
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21 pages, 2515 KiB  
Article
Life-Cycle Contract as an Innovative Business Model for High-Tech Medical Organizations
by Igor Ilin, Anastasia Levina, Konstantin Frolov, Alexandra Borremans, Alyona Ershova, Andrea Tick and Mariia Averina
J. Open Innov. Technol. Mark. Complex. 2022, 8(4), 207; https://doi.org/10.3390/joitmc8040207 - 28 Nov 2022
Cited by 2 | Viewed by 2453
Abstract
The active digitalization of the healthcare system has given impetus to the emergence of a new type of enterprise—high-tech medical organizations (HMO). Their main distinguishing feature is the use of innovative high-tech medical equipment. However, the high cost of this equipment has become [...] Read more.
The active digitalization of the healthcare system has given impetus to the emergence of a new type of enterprise—high-tech medical organizations (HMO). Their main distinguishing feature is the use of innovative high-tech medical equipment. However, the high cost of this equipment has become a factor slowing down the development of such organizations. This paper considers the life-cycle contract (LCC) as a special form of interaction between stakeholders and investments throughout the life cycles of equipment. Moreover, to provide technological support, continuous acquisition and life-cycle support (CALS) technologies, which are based on the same principles of working with the life cycle as LCC, are proposed. This question turned out to be a significant research gap, which was not sufficiently reflected in the available world studies. Thus, the aim of the current study is to describe the features of the use of LCC for HMO using CALS technologies and the impact of the life cycle of high-tech medical equipment on LCC, as well as to present the innovative component of the proposed model. Based on the analysis of the literature and the best world practices, the authors propose a visualization of the interaction of all stakeholders within the LCC for HMO. Such a decision is extremely relevant for developing organizations, public authorities and investors around the world. Full article
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13 pages, 558 KiB  
Article
Innovation Capabilities and Business Performance in the Smart Farm Sector of South Korea
by Daeyu Kim and Seunghoo Jin
J. Open Innov. Technol. Mark. Complex. 2022, 8(4), 204; https://doi.org/10.3390/joitmc8040204 - 21 Nov 2022
Cited by 6 | Viewed by 3076
Abstract
Ever-increasing unpredictability has led to recognition of increasing importance of innovation capabilities of businesses. In spite of recognizing such an important issue of innovation capability, not much research has been conducted on the relationship between innovation capabilities in business planning, R&D, commercialization and [...] Read more.
Ever-increasing unpredictability has led to recognition of increasing importance of innovation capabilities of businesses. In spite of recognizing such an important issue of innovation capability, not much research has been conducted on the relationship between innovation capabilities in business planning, R&D, commercialization and innovation performance. The current research, thus, intends to provide an empirical analysis of the effect of smart farm companies’ innovation activities on their innovation performance. Classifying innovation capabilities into three categories of planning, R&D and commercialization capability, the current research aims to identify the effect of each category on sales and patent acquired. Moreover, it aims to identify the moderating effect of governmental policy and support for technology on the relationship between innovation activities and performance. It was found that planning, R&D and commercialization capabilities exerted a positive impact on business performance. It was also found that governmental policies and support helped enhance business performance. Full article
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15 pages, 617 KiB  
Article
The Development of Digital Collection Platform under Responsible Innovation Framework: A Study on China’s Non-Fungible Token (NFT) Industry
by Dandan He, Zheng Liu, Qingqing Yang and Lei Ma
J. Open Innov. Technol. Mark. Complex. 2022, 8(4), 203; https://doi.org/10.3390/joitmc8040203 - 19 Nov 2022
Cited by 3 | Viewed by 3089
Abstract
The combination of non-fungible token (NFT) with paintings, music, games, videos and other forms of creative content is an innovation to protect the copyright of authors. It digitizes physical works with unique labels. At present, the NFT industry is blooming in the area [...] Read more.
The combination of non-fungible token (NFT) with paintings, music, games, videos and other forms of creative content is an innovation to protect the copyright of authors. It digitizes physical works with unique labels. At present, the NFT industry is blooming in the area of digital collections in China, attracting increasingly more artists, art collectors and platform enterprises to interact. However, the NFT digital collection platform is facing challenges and growth limitations. This study adopts the theory framework of responsible innovation. Through semi-structured interview and secondary document review, it analyzes the positive and negative effects of China’s NFT digital collections alongside technological, economical, ethical and social dimensions. The paper proposes four development paths to achieve responsible innovation of this emerging new business. Further discussion links NFT with open innovation dynamics, alongside areas for future research. Full article
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16 pages, 585 KiB  
Article
Business Intelligence and Analytics (BIA) Usage in the Banking Industry Sector: An Application of the TOE Framework
by Ashraf Bany Mohammad, Manaf Al-Okaily, Mohammad Al-Majali and Ra’ed Masa’deh
J. Open Innov. Technol. Mark. Complex. 2022, 8(4), 189; https://doi.org/10.3390/joitmc8040189 - 17 Oct 2022
Cited by 30 | Viewed by 7504
Abstract
This study aims to examine the factors that influence business intelligence and analytics (BIA) usage in the banking sector. Based on a comprehensive literature review, a theoretical model was developed to explore the impact of three key factors on business intelligence and analytics [...] Read more.
This study aims to examine the factors that influence business intelligence and analytics (BIA) usage in the banking sector. Based on a comprehensive literature review, a theoretical model was developed to explore the impact of three key factors on business intelligence and analytics adoption and usage in the banking sector, namely technological, organizational, and environmental factors. The study used the Statistical Package for the Social Sciences (SPSS) to analyze data collected from 120 employees of Jordan Arab bank. The results revealed the critical impact of not only the existence of data and technology infrastructure but also the importance and availability of management and human resources support and capabilities. This study suggests that, more importantly, successful planning for business intelligence and analytics should go beyond the technology aspects to gain the full benefits of such technology, especially in the banking sector. Yet, we argue that more research needs to be conducted, especially in the context of developing countries, to fully understand how banking sectors can successfully implement and utilize business intelligence and analytics. Full article
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20 pages, 815 KiB  
Article
The Impact of Technological Innovation and Strategic CSR on Firm Value: Implication for Social Open Innovation
by Soohwan Choi and Jaewook Yoo
J. Open Innov. Technol. Mark. Complex. 2022, 8(4), 188; https://doi.org/10.3390/joitmc8040188 - 16 Oct 2022
Cited by 3 | Viewed by 2589
Abstract
This study was designed to explore the effects of strategic CSR conformity and technological innovation activities on the market value of Korean manufacturing firms. We proposed a research model based on resource-based, stakeholder, and institutional theories to examine the main effects of technological [...] Read more.
This study was designed to explore the effects of strategic CSR conformity and technological innovation activities on the market value of Korean manufacturing firms. We proposed a research model based on resource-based, stakeholder, and institutional theories to examine the main effects of technological innovation activities and strategic CSR conformity, as well as their interaction effect on firm value. The findings showed that technological innovation activities have a significant positive impact on the firm value, whereas strategic CSR conformity does not. They also presented that the interaction between technological innovation activities and strategic CSR conformity had a negative effect on firm value, contrary to what was expected in hypothesis 3. Thus, further analysis was performed by dividing the sample into two subgroups: the upper group (above the mean) and the lower group (below the mean). The results showed that the interaction effect between strategic CSR and technological innovation activities had a significant positive impact on the market value of Korean manufacturing firms. This finding implies that a firm should invest in strategic CSR at a level higher than the industry average to intensify the positive effect of technological innovation activities on firm value. Full article
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40 pages, 3977 KiB  
Article
Transforming Pipelines into Digital Platforms: An Illustrative Case Study Transforming a Traditional Pipeline Business Model in the Standardization Industry into a Digital Platform
by Davis Adedayo Eisape
J. Open Innov. Technol. Mark. Complex. 2022, 8(4), 183; https://doi.org/10.3390/joitmc8040183 - 12 Oct 2022
Cited by 3 | Viewed by 3866
Abstract
For many, digital transformation is the new normal. However, in particular, pipeline businesses in traditional industries, such as standard-setting organizations (SSOs), are reluctant to radically rethink their business models, as they have often successfully prevailed for decades. The literature shows that there is [...] Read more.
For many, digital transformation is the new normal. However, in particular, pipeline businesses in traditional industries, such as standard-setting organizations (SSOs), are reluctant to radically rethink their business models, as they have often successfully prevailed for decades. The literature shows that there is a great deal of theory to be found on digital transformation, but a practical and, at the same time, scientific approach is yet missing. Following the design science framework, this paper introduces a two-step approach to transform a pipeline business model into a digital standardization platform. This is achieved by mapping the incumbent pipeline business mode146l and its ecosystem with the Platform Business Model Canvas introduced by Eisape. The representation of the current ecosystem is then digitally transformed according to the three key transformation points introduced by Alstyne et al., shifting the current ecosystem into the digital realm. The illustrative case study on DIN e.V. (the German SSOs) demonstrates the new methodology and its suitability for real applications. The result is a platform business model for a digital standardization platform, which, compared via an index to the traditional business model, has the potential to disrupt the entire standardization industry. Full article
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25 pages, 321 KiB  
Article
Can Developing Countries ‘Catch Up’ with Weak S&T Eco-Systems: Some Insights from Dynamic Asian Economies
by Venni V. Krishna
J. Open Innov. Technol. Mark. Complex. 2022, 8(4), 175; https://doi.org/10.3390/joitmc8040175 - 27 Sep 2022
Cited by 2 | Viewed by 1871
Abstract
The post-war era, particularly from the mid-1980s, can be seen as a turning point for various Asian countries. Japanese success in industrialisation based on technology transfer from the industrialised West and evolution of unique endogenous scientific and technological capacities led scholars to conceptualise [...] Read more.
The post-war era, particularly from the mid-1980s, can be seen as a turning point for various Asian countries. Japanese success in industrialisation based on technology transfer from the industrialised West and evolution of unique endogenous scientific and technological capacities led scholars to conceptualise ‘late industrialisation’ and ‘catching up’ strategies. In a large measure, the ‘East Asian Miracle’ led to some erroneous misconceptions on science, technology, and innovation (STI) policies. Various writings and commentators from Africa, Asia and Latin America advocated to follow the path of East Asian Dragons. These writings begun to assume that countries can build innovation systems or dynamic technological sectors of economy within their respective countries, without paying much attention to building and strengthening science and technology (S&T) eco-systems. There are now clear STI policy signals which point to the significance of building science and technology systems before fully embarking on innovation policies. Drawing on some exemplary cases, this essay will explore the importance of S&T systems in the context of developing countries. Full article
16 pages, 801 KiB  
Article
Evaluating the Impact of E-Service Quality on Customer Intention to Use Video Teller Machine Services
by Hoang Viet Nguyen, Tuan Duong Vu, Bach Khoa Nguyen, Thi My Nguyet Nguyen, Binh Do and Ninh Nguyen
J. Open Innov. Technol. Mark. Complex. 2022, 8(3), 167; https://doi.org/10.3390/joitmc8030167 - 16 Sep 2022
Cited by 8 | Viewed by 2874
Abstract
Digital transformation has received increasing attention from organizations and businesses that want to remain competitive in the digital world. Many banks have increasingly been embracing electronic commerce by providing electronic banking (e-banking) services. This study aimed to investigate the impact of electronic service [...] Read more.
Digital transformation has received increasing attention from organizations and businesses that want to remain competitive in the digital world. Many banks have increasingly been embracing electronic commerce by providing electronic banking (e-banking) services. This study aimed to investigate the impact of electronic service (e-service) quality on customer intention to use video teller machine (VTM) services. Data were obtained from 450 customers in Vietnam, where digital transformation is a priority in the development strategy of the banking industry. Structural equation modeling reveals the positive impact of three e-service quality dimensions, including responsiveness, security, and interface quality, on the perceived ease of use (PEOU), perceived usefulness (PU), and attitude toward using VTM services. The findings also demonstrate that attitudes are positively related to intention toward using VTM services, and time-consciousness strengthens this relationship. These findings extend current knowledge about e-banking services in emerging markets and provide implications for bank managers and technology providers in promoting their service quality and customer use of VTM services. Full article
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19 pages, 10270 KiB  
Article
Value Propositions in Heritage Tourism Site Business Models in the Context of Open Innovation Knowledge Transfer
by Adam R. Szromek
J. Open Innov. Technol. Mark. Complex. 2022, 8(3), 161; https://doi.org/10.3390/joitmc8030161 - 08 Sep 2022
Cited by 2 | Viewed by 2185
Abstract
This article discusses the structures of value propositions in cultural heritage tourism site business models in the context of the concept of open innovation. The objective of the study is to identify value propositions in tourism sites and the tendency of managers to [...] Read more.
This article discusses the structures of value propositions in cultural heritage tourism site business models in the context of the concept of open innovation. The objective of the study is to identify value propositions in tourism sites and the tendency of managers to use open innovation. The analysis was based on the example of European cultural heritage tourism sites associated with the European Route of Industrial Heritage. The research process included literature analysis and empirical research in the form of interviews conducted with managers of 73 sites. The research allowed for identifying 16 key values observed in the business models of cultural heritage tourism sites and then classify them into three groups, i.e., values proposed to the customer, values captured by the enterprise and social values. The following values were of the highest importance: promotion of historical industrial heritage, satisfying cognitive needs, acting as a symbol of the area, brand strengthening and organization of tourist traffic, so that the industrial heritage is preserved. It was noticed that some values were significantly correlated with the attitudes of managers towards the exchange of knowledge within open innovation. The majority of managers participating in the research were convinced that the revitalization of cultural heritage sites and the business models of these sites should be in the form of open innovation. The limitation of the research carried out is the inability to deepen the interviews, which was caused by the lack of direct contact with managers due to the COVID-19 pandemic. Full article
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26 pages, 1404 KiB  
Article
SME Engagement with Open Innovation: Commitments and Challenges towards Collaborative Innovation
by Sanmugam Annamalah, Kalisri Logeswaran Aravindan, Murali Raman and Pradeep Paraman
J. Open Innov. Technol. Mark. Complex. 2022, 8(3), 146; https://doi.org/10.3390/joitmc8030146 - 19 Aug 2022
Cited by 16 | Viewed by 3368
Abstract
The open innovation concept is a comparatively new model, and there is an absence of empirical evidence to support a conclusive determination of the factors that affect open innovation, especially in terms of behaviour and costs. Researchers have proposed a variety of methods [...] Read more.
The open innovation concept is a comparatively new model, and there is an absence of empirical evidence to support a conclusive determination of the factors that affect open innovation, especially in terms of behaviour and costs. Researchers have proposed a variety of methods and techniques for characterising open innovation, but those metrics are overly broad because new approaches that demonstrate current practices were not included. As a result, it is critical to recognise new methods in developing countries to assist SMEs in understanding open innovation and its practices. As such, this study aims to bridge the gap in the literature pertaining to behavioural and cost factors that impact the adoption of open innovation, with an appropriability regime as a moderating factor in determining the success of adoption. This research was undertaken to study the effects of organisational citizenship behaviours, organisational culture, managerial ties, and transactional costs (the predictor variables) on the adoption of open innovation (the criterion variable) and to study the moderating role of an appropriability regime on these relationships. The research used cross-sectional data from a survey of 376 SMEs in Malaysia. This study used quantitative methodology and suitable statistical methods; 376 SME owners, managers, and high-ranking executives participated and completed the survey. A simple random sampling technique was used, and PLS–SEM regression was employed to test the related hypothesis variables. The theories adopted in this research, namely the social exchange theory and the actor–network theory, pave the way for quantitative research. The results revealed that organisational citizenship behaviours predict open innovation positively and significantly. A highly integrative culture was also found to relate positively to open innovation. In addition, managerial ties and transactional costs were found to facilitate open innovation. With respect to open innovation, appropriability regimes were found to strongly moderate the relationships between managerial ties and transactional costs. However, appropriability regimes did not strongly moderate the relationships between organisational citizenship behaviours and organisational culture. Full article
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13 pages, 243 KiB  
Article
Innovative Capitalism Needs Institutional Co-Evolution
by Ulrich Witt
J. Open Innov. Technol. Mark. Complex. 2022, 8(3), 131; https://doi.org/10.3390/joitmc8030131 - 29 Jul 2022
Viewed by 1817
Abstract
The fact that innovative capitalism needs institutional co-evolution has widely been recognized with respect to pro-active institutional adaptations. Examples are the rearrangement and safeguarding of supply chains or the creation of public institutions providing indispensable systemic infrastructure. These adaptations facilitate the innovative expansion [...] Read more.
The fact that innovative capitalism needs institutional co-evolution has widely been recognized with respect to pro-active institutional adaptations. Examples are the rearrangement and safeguarding of supply chains or the creation of public institutions providing indispensable systemic infrastructure. These adaptations facilitate the innovative expansion of capitalism. Less attention has been paid to the fact that institutional co-evolution is also necessary where the repercussions of major innovative breakthroughs trigger social tensions and environmental damages or ecological hazards. The present paper is therefore devoted to an investigation of the latter kind of institutional co-evolution. These adaptations are usually reactive ones because critical side effects of innovations often only turn out with a delay. The causal nexus between the dynamics of innovative capitalism and the emergence of critical situations that require re-active institutional adaptations will be discussed by means of two examples. One is the crisis of the global commons, most notable the global climate change. The other example is the recent mass migration crisis. Finally, the policy options regarding necessary institutional adaptations will briefly be outlined for the two examples. Full article
29 pages, 1452 KiB  
Article
Megapolis as a Symbiosis of Socio-Economic Ecosystems: The Role of Collaboration
by Tatyana Tolstykh, Leyla Gamidullaeva, Nadezhda Shmeleva, Sergey Gromov and Alexander Ermolenko
J. Open Innov. Technol. Mark. Complex. 2022, 8(3), 126; https://doi.org/10.3390/joitmc8030126 - 19 Jul 2022
Cited by 3 | Viewed by 2599
Abstract
In recent years, smart and ecological urbanism and transformations into the new models of city making have become a global mainstream. These are models of the smart city, the eco-city, and the eco-megacity. The article proposes a conceptual approach to the formation of [...] Read more.
In recent years, smart and ecological urbanism and transformations into the new models of city making have become a global mainstream. These are models of the smart city, the eco-city, and the eco-megacity. The article proposes a conceptual approach to the formation of the eco-megacity as a qualitatively new phenomenon in the post-industrial economy. The prerequisites for the transformation of a megapolis into an eco-megacity have been analyzed. The key characteristics of the new phenomenon have been revealed. The role of collaboration as the main factor in increasing the efficiency of interaction processes between ecosystem actors and between ecosystems themselves has been presented. The relationship of the formed ecosystem approaches and the groups of actors during implementation of an institutional project in the megapolis have been determined. It allows for the transformation of a megapolis into an eco-megacity. The ant colony optimization algorithm for studying the symbiosis of socio-economic ecosystems in the megapolis has been proposed. The authors have attempted to contribute to the development of theoretical and methodological aspects of the emerging eco-megacity concept as a new phenomenon of the modern economy. Full article
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14 pages, 880 KiB  
Article
Linking Eco-Innovation and Circular Economy—A Conceptual Approach
by Magdalena Pichlak and Adam R. Szromek
J. Open Innov. Technol. Mark. Complex. 2022, 8(3), 121; https://doi.org/10.3390/joitmc8030121 - 14 Jul 2022
Cited by 14 | Viewed by 3018
Abstract
The socio-economic transformations taking place nowadays bring about the necessity to transform the currently dominating linear paradigm of economic growth. The basis for such a transformation is, first of all, the implementation of sustainable systems of production and consumption, so that they evolve [...] Read more.
The socio-economic transformations taking place nowadays bring about the necessity to transform the currently dominating linear paradigm of economic growth. The basis for such a transformation is, first of all, the implementation of sustainable systems of production and consumption, so that they evolve into companies implementing the assumptions of a closed-circle economy. Although the concept of such an economy has been widely accepted by both researchers and practitioners, there is still a lack of thorough recognition of the determinants of its application at the organizational level. Attempting to fill this research gap, this paper addresses the conceptual link between companies’ eco-innovation activities and the CE paradigm. It attempts to assess the importance of eco-innovation, both technological and nontechnological in nature, as determinants of the implementation of the concept of a closed-loop economy. The prospects for the implementation of a closed-loop economy are described, then the concepts and types of eco-innovation are organized, and finally the role of eco-innovation as a catalyst for the implementation of the CE concept is explained. The article also indicates the most important management practices, understood as strategic actions necessary in the process of generating and implementing innovations leading to the realization of the idea of reverse material flows. As a consequence of the discussion, the proposition suggested herein is to develop the existing circular business models by taking into account the eco-innovative activities of enterprises. The article is also an attempt to start a discussion on the category of open eco-innovations and to popularize the practice of open access to eco-innovations. Full article
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29 pages, 2484 KiB  
Article
Continued Intention to Use of M-Banking in Jordan by Integrating UTAUT, TPB, TAM and Service Quality with ML
by Evon M. Abu-Taieh, Issam AlHadid, Sabah Abu-Tayeh, Ra’ed Masa’deh, Rami S. Alkhawaldeh, Sufian Khwaldeh and Ala’aldin Alrowwad
J. Open Innov. Technol. Mark. Complex. 2022, 8(3), 120; https://doi.org/10.3390/joitmc8030120 - 13 Jul 2022
Cited by 25 | Viewed by 6284
Abstract
Mobile banking is a service provided by a bank that allows full remote control of customers’ financial data and transactions with a variety of options to serve their needs. With m-banking, the banks can cut down on operational costs whilst maintaining client satisfaction. [...] Read more.
Mobile banking is a service provided by a bank that allows full remote control of customers’ financial data and transactions with a variety of options to serve their needs. With m-banking, the banks can cut down on operational costs whilst maintaining client satisfaction. This research examined the most crucial factors that could predict the Jordanian customer’s continued intention toward the use of m-banking. Following the proposed model, the research was conducted by using a self-conducted questionnaire and the responses were collected electronically from a convenience sample of 403 Jordanian customers of m-banking through social networks. The suggested model was adapted from the theory of planned behavior (TPB), the unified theory of acceptance and use of technology (UTAUT), and the technology acceptance model (TAM). The research model was further expanded by considering the factors of service quality and moderating factors (age, gender, educational level, and Internet experience). The collected data of customers were analyzed, validated, and verified by using a structural equation modeling (SME) approach including a confirmatory factor analysis (CFA), in addition to machine learning (ML) methods, artificial neural network (ANN), support vector machine (SMO), bagging reduced error pruning tree (RepTree), and random forest. Results showed that effort expectancy, performance expectancy, perceived risk, perceived trust, social influence, and service quality impacted behavioral intention, whereas facilitating conditions did not. Furthermore, behavioral intention impacted upon word of mouth and facilitating conditions (the latter regarding the continued intention to use m-banking), and had the highest coefficient value. Results also confirmed that all moderating factors affect the behavioral intention to continue using m-banking applications. Full article
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28 pages, 3243 KiB  
Article
The Level of Digitization of Small, Medium and Large Enterprises in the Central and Eastern European Countries and Its Relationship with Economic Parameters
by Jarosław Brodny and Magdalena Tutak
J. Open Innov. Technol. Mark. Complex. 2022, 8(3), 113; https://doi.org/10.3390/joitmc8030113 - 05 Jul 2022
Cited by 10 | Viewed by 2557
Abstract
Dynamic changes in the global economy, resulting from the implementation of the Industry 4.0 concept, cover practically all areas of life. They mainly concern companies that need to adapt to these changes as soon as possible in order to face growing competition. The [...] Read more.
Dynamic changes in the global economy, resulting from the implementation of the Industry 4.0 concept, cover practically all areas of life. They mainly concern companies that need to adapt to these changes as soon as possible in order to face growing competition. The digitalization process is of great significance in this respect, as it requires having appropriate material and personal resources as well as knowledge necessary to implement new innovative solutions. Problems associated with the digitalization of economy are very well understood in the European Union (EU), which makes every effort to ensure the best possible conditions for the implementation of this process in companies in all member states. A special group of these countries belong to Central and Eastern Europe (CEE), the youngest members of the EU. Given this extremely important issue, the paper presents the results of research on the level of digitalization of small, medium and large enterprises in this group of countries (CEE). Their aim was to evaluate the level of digitalization of the studied groups of enterprises and individual CEE countries. It was important to determine digital technologies dominating in particular groups of enterprises and, with the use of non-parametric tests, the influence of the digitalization level on selected economic parameters of particular CEE countries. The research was based on 11 selected indicators characterizing the digital technologies used, infrastructure for Industry 4.0 and personnel training in new technologies. The level of digitalization of individual groups of companies was determined based on the multi-criteria decision-making method (MCDM). In this case, the TOPSIS and VIKOR methods were applied, for which the rankings and levels of digitalization of individual CEE countries were also determined. The entropy and CRITIC methods were utilized to measure the weights of indicators adopted for the study. The whole research was complemented by statistical analyses of the adopted indicators. The results showed a high differentiation in the level of digitalization for individual CEE countries and the studied groups of enterprises. The highest levels of digitalization were reported in Slovenia, Croatia and the Czech Republic. The lowest levels were reported in Bulgaria and Romania. From the point of view of the size of enterprises, the highest levels of digitalization were found in the group of large enterprises, which results from their potential and resources. The results are an important source of information regarding the current state of digitalization in the CEE countries, considering the size of enterprises. This, in turn, should be used when developing strategies for the digital transformation of the CEE countries and the entire EU. Full article
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19 pages, 8716 KiB  
Article
Open Innovation—Opportunities or Nightmares for the Shared Transport Services Sector?
by Katarzyna Turoń and Andrzej Kubik
J. Open Innov. Technol. Mark. Complex. 2022, 8(2), 101; https://doi.org/10.3390/joitmc8020101 - 15 Jun 2022
Cited by 2 | Viewed by 2419
Abstract
Shared transport services, including short-term vehicle rentals (bike-, car-, moped-, scooter-sharing) and travel sharing systems (ride-sharing, ride-hailing), have become more and more popular forms of mobility in recent years. Their increasing availability has made them an alternative to individual transport in cities. Along [...] Read more.
Shared transport services, including short-term vehicle rentals (bike-, car-, moped-, scooter-sharing) and travel sharing systems (ride-sharing, ride-hailing), have become more and more popular forms of mobility in recent years. Their increasing availability has made them an alternative to individual transport in cities. Along with the development of the systems, a growing number of operators offering sharing services started to appear. Many of them ended their activities after the pilot period or closed the company shortly after launching the system. There are many reasons for this, from management to technical issues, but the aspects of open innovation, open data and transparency were often overlooked. This begs the question whether it is the openness of systems that is the recipe for the market success or failure of shared mobility services. The aim of this work was to evaluate the approaches to data openness and innovation in companies representing the shared mobility market. A research proposal was submitted to diagnose the approach to open innovations in the market of shared mobility services. An expert survey was carried out among representatives of shared mobility services operating in major Polish cities. The expert survey was conducted using the CAWI technique. Research results show that open innovation is a problematic aspect for operators. On the one hand, they are interested in it, but this interest does not translate into real practices. Among the entire shared transport sector, the micro-mobility service providers are the most committed to open innovation. Research indicates that in order to increase the dynamics of the development of open innovation in the shared transport industry, there is a need for education in the field of open innovation, especially in the era of the development of digitization of urban transport systems and the pursuit of sustainable transport. Full article
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16 pages, 2307 KiB  
Article
A Business Model for Spa Tourism Enterprises: Transformation in a Period of Sustainable Change and Humanitarian Crisis
by Adam R. Szromek and Grzegorz Polok
J. Open Innov. Technol. Mark. Complex. 2022, 8(2), 72; https://doi.org/10.3390/joitmc8020072 - 19 Apr 2022
Cited by 5 | Viewed by 3543
Abstract
The global events of the third decade of the 21st century prove that the specter of humanitarian problems caused by health and military crises is real, and even very probable. Contemporary tourist entities, however, are not doomed only to a destructive reaction, but [...] Read more.
The global events of the third decade of the 21st century prove that the specter of humanitarian problems caused by health and military crises is real, and even very probable. Contemporary tourist entities, however, are not doomed only to a destructive reaction, but can also assume a significant social role for humanitarian aid. The aim of this article is to assess the changes taking place in the business models of spa services companies in the context of crisis situations caused by organizational changes and the COVID-19 pandemic. The research was conducted in 2018 and 2020, based on in-depth interviews as part of the generic contingency principle (GCP) methodology. In the course of the research, it was found that business models are not a frequently used management tool in spa enterprises. Based on the findings, a business model for spa businesses was created, followed by a more sustainable version, that can be shared in the form of open innovation. Due to the outbreak of the COVID-19 pandemic during the project, further research was done on spa enterprises regarding the use of the spa infrastructure for supporting the health system during epidemic threats. Full article
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Review

Jump to: Research

18 pages, 1919 KiB  
Review
The Success of Technology Transfer in the Industry 4.0 Era: A Systematic Literature Review
by Razan Alkhazaleh, Konstantinos Mykoniatis and Ali Alahmer
J. Open Innov. Technol. Mark. Complex. 2022, 8(4), 202; https://doi.org/10.3390/joitmc8040202 - 18 Nov 2022
Cited by 7 | Viewed by 5680
Abstract
Modern innovative models have the possibility of transferring research and development (R&D) output through technology transfer from scientific and research institutions or other enterprises. The complex process of technology transfer is significantly dependent on cooperation among academia, industry, and governments (I4.0) in response [...] Read more.
Modern innovative models have the possibility of transferring research and development (R&D) output through technology transfer from scientific and research institutions or other enterprises. The complex process of technology transfer is significantly dependent on cooperation among academia, industry, and governments (I4.0) in response to the technological developments driven together through Industry 4.0. As a result, numerous technology transfer factors must be addressed for I4.0 to become a reality. However, the abundance of literature on I4.0 and associated technologies, the key ingredients, and insights for effectively executing I4.0 technology transfer are fairly limited. This study focuses on the success factors of technology transfer for I4.0. The framework is based on systematic literature to outline significant results and factors. Furthermore, this study summarizes, analysis, and criticizes the actual models and their influential variables for I4.0 technology transfer. One of the findings of this study is the significance of cooperation between technology recipients, agents, and inventors for I4.0 technology transfer. Another impressive finding is the significance of the ecosystem component in technology transfer. Combining I4.0 technologies and open innovation is a game-changer, enabling businesses to significantly save time and cost. This article will assist decision-makers in developing policies and strategies to improve the I4.0 technology transfer process. Furthermore, this involves identifying the kind of government assistance that will help accelerate the transition to I4.0 via technology transfer. Full article
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