1. Introduction
Payment delays in Saudi Arabian public construction projects pose significant challenges to contractors and subcontractors, affecting project timelines, financial stability, and industry confidence [
1,
2,
3]. The definition of payment delays in this study includes terms of non-payment, late payment, or partial payment. Addressing the causes of payment delays is crucial for improving the efficiency and sustainability of the Saudi construction industry. Delays are some of the most prevalent causes of disputes in construction projects, and their prompt resolution is of utmost importance [
4]. By streamlining administrative processes, enforcing prompt payment policies, enhancing collaboration, and providing financial support, the government can help alleviate payment delays and foster a more conducive environment for construction project execution [
5,
6,
7]. Debits and credits are identified as the most common sources of disputes [
8]. Debit and credit-related issues represent 45% of the disputes identified in court files within the Turkish construction industry [
9]. The history of delays in projects in Saudi Arabia illustrates that delays in construction projects are not a recent phenomenon [
10]. As early as 1983, Zain Al-Abidien [
11] found that nearly 70% of projects undertaken by the Ministry of Housing and Public Works experienced delays. Further, Al-Sultan [
12] studied the performance of different projects in the Kingdom and concluded that 70% of public projects experienced time delays. A preliminary survey by the Water and Sewage Authority in the Eastern Province of KSA found that 45 (59%) out of 76 projects completed from 1985 to 94 experienced delays [
13]. Another study by Falqi [
14] illustrated that 952 (40%) out of 2379 projects in KSA experienced delays. Al-Kharashi and Skitmore [
15] suggested some improvements have been observed over the past decade. Moreover, in 2017, the Ministry of Municipal and Rural Affairs (MOMRA) addressed that about 75% of public construction projects exceeded their planned time and were delayed [
16].
The literature review reveals a gap in research focused on the payment flow process within the context of Saudi Arabian public construction projects. Moreover, there is limited research that investigates the causes of payment delays. Furthermore, research on intentional disruptions in payment disbursement, including reasons and forms, is lacking. These disruptions can cause delays in payment or procrastination. Therefore, the present study represents a pioneering effort in shedding light on this subject, thereby attaining originality and novelty essential in academic research.
Consequently, the research problem is the prevalence and causes of payment delays in public construction projects in Saudi Arabia. The study aims to investigate the underlying causes of payment delays, assess the rate of occurrence of various causes contributing to payment delays, and identify deliberate disruptions in payment disbursement. Additionally, the research seeks to identify the possible forms and reasons for deliberate practices that lead to the procrastination or delay of payment in these projects.
The research involved qualitative and quantitative methods. The qualitative phase included semi-structured interviews to gather insights into payment delay causes, especially those not covered in the literature. The quantitative phase involved a questionnaire survey distributed among experienced personnel in the Saudi construction industry. The survey aimed to verify results from the literature review and interviews, examine tactics to delay payment, and explore reasons for deliberate delays. The research provided statistical data on the occurrence rates and ranking of payment delay causes and insights into deliberate delay practices.
The study found that contractual issues were the leading cause of payment delays in public construction projects in Saudi Arabia. Intentional disruption of payment disbursement was not highly prevalent but did exist in the industry. The findings indicate that tactics to deliberate delays or procrastinate payment exist and are practiced. In addition, the study identified the top four reasons for deliberate delays or procrastinating payment. These findings provide crucial academic and practical implications for businesses and organisations to develop effective strategies to mitigate its adverse effects.
2. Literature Review
2.1. Identification of Payment Delays
The clock for processing payments in construction projects typically starts upon the contractor or subcontractor submitting a valid invoice or payment application. Odeyinka and Kaka [
17] cited the “Construction Act” in the UK, which requires the payer to issue a payment notice within five days of the due date, specifying the sum due and the basis on which it is calculated. Similarly, they referenced the United States where prompt payment regulations for federal construction projects specify that the government agency must pay the contractor within 14 days of receipt of a proper invoice. In the context of Saudi Arabia, the duration stipulated in the Executive Regulation of the Government Tenders and Procurement Low (Article number 109) that commenced on 24 April 2020 is between 60 and 70 days (depending on the situation) from the date of receipt of the invoice from the contractor. Furthermore, the clock for processing payments may also be governed by the terms and conditions outlined in the construction contract, which may specify the time frame within which payments must be processed after submitting a valid invoice or payment application.
2.2. Payment Delays: International Perspective
International references investigated the payment delay issue as a significant factor in construction project delay. The construction industry is globally known for facing challenges related to delayed payments, which can substantially affect project cash flows, financial stability, and overall project success [
18]. The construction sector is particularly susceptible to the impact of delayed payments on project timelines and completion; however, consistent payments to facilitate project cash flows are uncommon in the construction industry [
19]. In construction projects, debit- and credit-related dispute types, including price adjustment requests, additional payment requests, unit price determination, and owner cash flow problems, emerge as the most prevalent forms of disputes [
8].
In developed states such as the UK and European nations, based on [
20], less than 50% of companies in the construction industry pay invoices on time. On average, 42.8% of companies in the European Union pay invoices on time compared to the dismal record of 32.7% for the UK. Delayed payments in the United Kingdom, for example, have climbed from GBP 18 billion to GBP 35 billion, impacting 125,000 firms and leading to the closure of 4000 companies [
20] as cited in Chadee et al. (2023) ref. [
19].
2.3. Payment Delays: Saudi Arabia’s Perspective
Payment delays in public construction projects have been a persistent challenge in the Saudi Arabian construction industry. Timely payment is crucial for the financial viability of contractors and subcontractors and for the successful completion of projects [
2]. Several research works have looked into the issue of project delays in Saudi public construction projects, e.g., [
2,
13,
15,
16,
21,
22,
23,
24,
25,
26,
27,
28,
29,
30,
31]. These references discuss various factors causing delays in construction projects, including the delay of payments.
Given that the above, Almutairi et al. [
22] identified delays in the progress of payments by owners as one of the top direct causes of disputes in construction projects. This underscores the potential for payment delays to lead to disputes and legal issues, further affecting project timelines. It also highlights the direct impact of payment delays on project timelines and successful completion. An assessment of the level of impact of the delay factors by ranking them was performed [
16], and it was found that the delay of payment by the owner (government entities are late in granting financial rights to contractors) is ranked number one in the group of factors after the award of the tender and is one of the top five causes of delay in public construction projects in Saudi Arabia. Payment delays by the owner are consistently identified as some of the top factors causing delays in Saudi public construction projects.
2.4. Administration of the Payment Flow Process in Saudi Public Construction Projects
In Saudi Arabia, the government follows a system where the Ministry of Finance directly pays contractors from its bank accounts using a digital platform (Etimad) to ensure the preparation and implementation of the budget expenditure [
32]. The mechanism of payment flow from the government to contractors in the execution of construction projects involves understanding the steps and processes involved in ensuring timely and accurate payment projects [
33]. Below is the general overview of how this mechanism is implemented:
Budget Allocation: The government allocates a budget for the construction project within the Ministry of Finance, usually involving entities in the budget preparation. The relevant government entity performs all the needed studies and then discusses it with a representative from the Ministry of Finance. The budget is determined based on the project scope, estimated costs, and available funds, aligning objectives and needs and considering raising expenditure efficiency [
32].
Contractual Agreements: The Government Tenders and Procurement Low commenced by Royal Decree No. M/128 on 16 July 2019 pertains to regulating government tenders and procurement in Saudi Arabia. This decree aims to improve transparency, efficiency, and fairness in the procurement processes of government entities. It sets out the legal framework for government tenders and procurement, outlining the procedures, criteria, and requirements for the awarding of contracts. After the project budget allocation is approved, the relevant government entity prepares the bid documentation, including contractual documentation, and completes all needed procedures. The Saudi government has certain contract types that must be followed as appropriate to the project type [
34]. The government enters into contractual agreements with contractors, outlining the projects’ terms and conditions, including payment milestones and schedules. It is worth mentioning that payment is based on the work completed by the contractor at all times.
Progress Monitoring: The construction project progresses, and the government monitors the contractor’s work by the relevant government entity to ensure it aligns with the agreed-upon schedule and quality standards. Regular inspections, site visits, and progress reports are typically conducted to assess the work completed.
Payment Certification: At each payment milestone or when the contractor submits a financial claim (invoice), the government’s representatives, project management team, and/or project’s execution consultant evaluate the work completed by the contractor. Then, if the work meets the agreed-upon standards, a payment certification is issued, verifying that the contractor is eligible for payment.
Payment Processing: Once the payment certification is issued, the Ministry of Finance or relevant government entity initiates the payment process. With the “Etimad” platform, the contractor can initiate the payment process by placing the financial claim on it and providing all supporting documents. The “Etimad” platform is an electronic platform aimed at facilitating and improving the payment and collection process in the Kingdom of Saudi Arabia [
35]. The Saudi Ministry of Finance launched it and operates it as an online interface between the government, suppliers, contractors, and other beneficiaries. “Etimad” is part of the Saudi government’s digital transformation initiative and aims to secure and streamline payment and collection operations easily and efficiently. The platform provides an interactive interface through which suppliers and contractors can log in and manage their accounts, invoices, and payments.
Four parties are usually involved in the payment processing process. Those are the contractor, the project owner—the relevant government entity and/or execution consultant—the financial inspector representing the Ministry of Finance, and the “Etimad” officer. The contractor places the financial claim by producing the invoices and submitting all required documentation. The role of the project owner, the relevant government entity, is divided into two roles. First, the technical role is to monitor progress and approve contractor invoices. Second, the administrative role is to process the payment order after ensuring the eligibility and completeness of required documentation and managing the cash flow schedule required for the project, including raising financial support requests to the Ministry of Finance.
The role of the financial inspector who represents the Ministry of Finance in the payment processing of contractor invoices involves overseeing and ensuring the compliance of financial transactions with applicable laws and regulations and facilitating adherence to established financial protocols. The role of an ‘’Etimad’’ officer is to process the financial claim, check the required documentation, check the availability of cash designated for the projects, and raise financial support requests to the Ministry of Finance to be able to complete the disbursement of the due amount and oversee the whole payment process flow.
The payment is typically made through a direct transfer from the government’s bank account to the contractor’s designated bank account. The duration stipulated in the Executive Regulation of the Government Tenders and Procurement Low (article number 109) that commenced on 24 April 2020 is that the process of payment disbursement takes 60 to 70 days. It includes the following steps: 10 days are needed for the execution consultant review, 15 days are required for the government entity to approve and process the payment order after they receive the approval report from the execution consultant or 15 days from the date they receive the invoice from the contractor, and 45 days are allocated for the Ministry of Finance to disburse the due amount. Suppose a payment order is returned to a government entity for amendment or clarification by the Ministry of Finance. In that case, the deadline mentioned in the article begins on the date the government entity sends the payment order back after completing the necessary actions required. In the case of disagreement between the execution consultant and the contractor, the execution consultant raises the issue to the government entity within ten days of receiving the invoice from the contractor, combined with their comments. The government entity then reviews the issue and makes a decision within 15 days. Meanwhile, the part of the total amount that has already been agreed upon should not be delayed and should complete the procedure cycle until the disbursement.
Documentation and Records: Proper documentation and records are maintained throughout the payment process to ensure transparency and accountability. This includes invoices, payment certificates, receipts, and other relevant financial documents.
2.5. Deliberate Practices by Parties to Procrastinate or Delay Payment
It is important to note that deliberate delays in payment can be challenging to study since they often involve subjective intent or hidden motivations. While specific research on deliberate delays in payment for contractors in the construction industry is minimal, there is substantial evidence and literature available on the impacts and consequences of payment delays in general. Procrastination or deliberate delay of payment in construction projects can be a strategic move by the parties involved, leading to various strategies being practiced to achieve this. Ansah [
36] cited in Odenigbo et al. [
37] that personnel in charge of processing and supervising certificates tend to withhold payment from contractors, hoping to receive kickbacks or gifts before releasing payment.
Implementing the Project Bank Account has successfully curbed the unethical practice of principal contractors holding back payment from their subcontractors to inflate their working capital and profit margins [
38]. Small and Medium-sized Enterprises (SMEs) in construction confirmed that clients and main contractors still do not comply and still adopt pay-when-certified tactics [
39], cited in Swai, et.al. (2020) [
38]. In contrast, SMEs exploit this by attempting smash-and-grab adjudications where employers do not issue timely notices [
40], cited in Swai, et.al. (2020) [
38]. Construction project payment procrastination involves intricate dynamics and strategic manoeuvres. It is crucial to understand the fundamental motives, tactics, and strategies underlying a given situation comprehensively.
2.6. Causes of Payment Delays
Several factors cause delayed payment; most of the time, it involves clients, consultants, and contractors. It is worth reiterating that payment under a construction project is made after preparing interim and financial payment certificates. Indeed, a delay in the certification automatically delays the payment. The previous research papers collectively provide evidence on the causes of payment delays in public construction projects. The main reason for delayed payment is errors in submitting claims by the contractor [
41], cited in Azman, et.al. (2014) [
42]. This includes claims without adequate supporting documents, wrongly calculated claims and those submitted without using the proper procedures. Contractors sometimes need to represent their claims, and a repeat of the whole process is inevitable after making necessary corrections. However, factors of payment delays can be classified into disputes, arbitration, litigation, total abandonment of the project, slow decision-making, waiting time for approval of tests and inspection, change orders, mistakes and discrepancies in contract documents, major disputes and negotiations, inappropriate overall organisational structure linking to the project, lack of communication between the parties, and regulatory changes [
18].
Subsequent studies [
6,
7,
43,
44,
45,
46] have identified several critical causes of payment delays in public construction projects, including delay in certification, poor financial management by either of the parties, withholding of payment by clients, ambiguous contractual provisions, conflict among the parties, and financial crisis in a country. The importance of effective project management approaches in minimising delays and highlighting the negative impacts of delays on the country’s social and economic development was suggested [
10]. Given that, it can be observed that the absence of practical project management approaches is one of the causes of payment delays.
Identification of 26 causes of delayed payment and their division into client-, contractor-, consultant-, and contractual-related factors were performed by Akinsiku and Ajayi [
47], as shown in
Table 1. Critical Causes and Effects of Payment Delays in the Execution of Public Construction Projects in Ghana were studied by Wuni, Boafo, and Agyei-Kumi [
7], who found 11 causes of payment delays, as shown in
Table 1. Complex bureaucratic procedures and lengthy government agency approval processes often lead to payment delays [
48]. These processes involve multiple levels of review and excessive paperwork, leading to administrative inefficiencies and delays in payment disbursement. The construction industry is severely affected by inefficiency, corruption, and mismanagement, which contributes to the problem of late or non-payment [
49]. Accrediting incorrect planning, administration problems, difficulties in financing, lack of experienced staff, and poor communication are common causes of payment delays, which have been highlighted as causes of payment delays [
1]. Two remarkable causes, deliberate underpayment and deliberate delays for their own financial advantage, were highlighted by Kathpalia and Deepika [
50].
Nevertheless, unstable political climates and the delay in employer issuance of variation orders are the leading causes of delayed payments within the industry [
19]. Also, it was found that bureaucratic culture within the construction industry can be a leading cause of delayed payments due to a lack of knowledgeable employees involved within the payment system. Moreover, government budget constraints and delayed fund allocation can delay contractor payments [
19]. Insufficient cash flow management within government agencies can exacerbate the problem, causing delays in releasing funds to contractors and subcontractors. Moreover, ambiguous contract terms, variations in work scope, and quality disputes can delay payment [
51]. Disagreements and legal disputes between parties can prolong the payment process and hinder timely disbursements.
The Identified Causes of Payment Delays Based on the Literature Review
The findings of the literature review revealed a total of 61 causes of payment. Notably, some of these causes were observed to be redundant, characterised by similar meanings albeit with varying terminologies. This insight underscores the need for a more streamlined and standardised approach to classifying these causes of payment delays to avoid redundancy, as shown in
Table 1.
Table 1.
The 61 causes of payment delays identified from the literature review.
Table 1.
The 61 causes of payment delays identified from the literature review.
# | References | Causes of Payment Delays |
---|
1 | Reeves, 2003 [41] | Claims without adequate supporting documents |
2 | Wrongly calculated claims |
3 | Reeves, 2003 and Akinsiku and Ajayi, 2016 [41,47] | Claims submitted without using the right procedures |
4 | Sambasivan and Soon, 2007 [18] | Total abandonment of the project |
5 | Slow decision-making |
6 | Waiting time for approval of tests and inspection |
7 | Mistakes and discrepancies in contract document |
8 | Inappropriate overall organisational structure linking to the project |
9 | Regulatory changes |
10 | Alajmi and Memon, 2022, Wuni et al., 2017 and Sambasivan and Soon, 2007 [1,7,18] | Lack of communication between the parties |
11 | Sambasivan and Soon, 2007, and Adaku et al., 2023 [18,51] | Disputes, arbitration, litigation, negotiations over work scope and quality and/or disagreements and legal disputes between parties |
12 | Sambasivan and Soon, 2007, Chadee et al., 2023, and Adaku et al., 2023 [18,19,51] | Slow processing of variation orders and failure to approve variation orders |
13 | Samaraweera et al., 2019, Wuni et al., 2017, Ayudhya, 2012, Motaleb and Kishk, 2013, Enshassi and Abuhamra, 2015, Akinsiku and Ajayi, 2016, and Haron and Arazmi, 2020 [6,7,43,44,45,46,47] | Delay in certification |
14 | Poor financial management |
15 | Samaraweera et al., 2019, Wuni et al., 2017, Ayudhya, 2012, Motaleb and Kishk, 2013, Enshassi and Abuhamra, 2015, and Haron and Arazmi, 2020 [6,7,43,44,45,46] | Withholding of payment by clients |
16 | Conflict among the parties |
17 | Financial crisis in a country |
18 | Ayudhya, 2012, Motaleb and Kishk, 2013, Enshassi and Abuhamra, 2015, Wuni et al., 2017, Samaraweera et al., 2019, Haron and Arazmi, 2020, and Adaku et al., 2023 [6,7,43,44,45,46,51] | Ambiguous contractual provisions |
19 | Alotaibi et al., 2016 [10] | The absence of effective project management approaches |
20 | Chadee et al., 2023, and Akinsiku and Ajayi, 2016 [19,47] | Delayed fund allocation |
21 | Akinsiku and Ajayi, 2016 [47] | Unrealistic cash flow |
22 | Client’s failure to agree to the valuation of work |
23 | Client’s failure to understand the contract agreement |
24 | Client’s failure to implement good attitude by wrongfully withholding payment to the contractor unduly by the client |
25 | Contractor failure to agree to the valuation of work |
26 | Error in contractor claims |
27 | Contractor failure to follow certain procedures and claims |
28 | Contractor failure to do work based on BOQ |
29 | Contractor failure to understand the contract agreement |
30 | Contractor failure to substantiate their claims |
31 | Contractor failure to apply for claims |
32 | Contractor delay in submitting claims |
33 | Lack of co-ordination of project team activities |
34 | Inadequate flow of information within project team |
35 | Consultant failure in treating claims |
36 | Inability of consultant to manage funds |
37 | Delay in valuation of work performed by quantity surveyor |
38 | Poor estimation of project cost |
39 | Contract used is not comprehensive in dealing with payment issues |
40 | Improper choice of standard form of contract |
41 | Unfair contract terms |
42 | Contract used is too complicated to be understood by the parties |
43 | Wuni et al., 2017 [7] | Delay in solving technical problems |
44 | Shortage of resources of current year’s project |
45 | The use of pay when paid clause in subcontractors’ payment |
46 | Local culture or altitude |
47 | Peng and Lu, 2020 [48] | Multiple levels of review and excessive paperwork |
48 | Chadee et al., 2023 and Peng and Lu, 2020 [19,48] | Complex bureaucratic procedures and lengthy approval processes within government agencies |
49 | Spalazzi et al., 2021 [49] | Inefficiency |
50 | Corruption |
51 | Mismanagement |
52 | Kathpalia and Deepika, 2022 [50] | Deliberate underpayment by the client |
53 | Deliberate delays by clients for their financial advantage |
54 | Alajmi and Memon, 2022 [1] | Incorrect planning |
55 | Administration problems |
56 | Difficulties in financing |
57 | Lack of experienced staff |
58 | Chadee et al., 2023 [19] | Unstable political climates |
59 | Lack of knowledgeable employees involved within the payment system |
60 | Government budget constraints |
61 | Insufficient cash flow management within government agencies |
2.7. Mitigation Strategies
Innovative approaches, such as automated payment mechanisms through smart contract-based blockchain frameworks, have been proposed as potential solutions to formalise and streamline construction payments and mitigate the challenges associated with delayed payments [
52]. Smart contracts’ automatic execution function has been demonstrated to solve delayed payment issues in the construction industry, providing a potential solution to the challenges associated with delayed payments [
53].
Moreover, implementing project bank accounts and developing assessment tools for payment performance have been suggested as strategies to address the barriers to timely payments in the construction industry [
54]. The same suggestion of project bank accounts has been proposed to promote fair and prompt payment practices in the construction industry [
55]. These findings support the idea that implementing project bank accounts and developing assessment tools can potentially address the issue of timely payments in the construction industry.
In the context of Saudi Arabia, project management tools and techniques have the potential to address the main factors contributing to the occurrence of delays in construction projects in Saudi Arabia’s public sector [
10]. The Saudi government has taken serious actions to mitigate the issue of payment delays. Saudi Arabia adopts a centralised budget management approach. The Ministry of Finance oversees budget planning and execution at the national level. The central government determines the government’s budget priorities and allocations for public construction projects, including infrastructure development and social services [
32]. However, there are ongoing efforts to decentralise budget management and empower local authorities in certain areas in Saudi Arabia, which is linked to the Vision 2030 initiative [
56]. Vision 2030 is a comprehensive plan introduced by the Saudi government in 2016 to diversify the country’s economy, reduce its dependence on oil, and promote sustainable development across various sectors. The decentralisation of budget management aligns with the broader objectives of Vision 2030, particularly in enhancing governance, empowering local communities, and promoting regional development [
56]. The government has established local development funds to support decentralised budget management. These funds provide financial resources to local municipalities for implementing local development projects, including infrastructure, public services, and community initiatives. The funds aim to enhance local decision-making and ensure the equitable distribution of resources across different regions of the country [
57].
The Saudi government also tightens payment policies within the contractually specified period. It threatens penalties for those who intentionally delay payment to the private sector, including contractors and suppliers (the regulation of the conduct and ethics of those responsible for implementing the government competition and procurement system and its executive regulations were issued on 24 April 2020). The clear timelines for payment disbursement are stipulated within The Executive Regulation of the Government Tenders and Procurement Low (article number 109). The Executive Regulation of the Government Tenders and Procurement Low was modified and reissued on 24 April 2020, with many alterations to replace the old one issued on 27 September 2006. The “Etimad” platform was launched on 21 January 2018, an electronic system introduced by the Saudi Ministry of Finance to streamline and enhance the payment and collection process in the Kingdom. On 23 February 2021, a Cabinet decision created the Expenditure Efficiency and Project Authority (EXPRO) under Resolution No. (389). EXPRO’s main objective is to improve government agencies’ spending efficiency while enhancing the quality of their projects, assets, facilities, and infrastructure planning. Additionally, the program aims to monitor the implementation of these initiatives and programs to ensure that the state’s general budget is used effectively and efficiently.
Furthermore, the Oversight and Anti-Corruption Authority has been reformed to combat corruption and promote transparency and integrity. This authority regularly visits construction sites to ensure compliance with applicable laws and regulations for construction projects, financial transactions, and administrative processes. In addition, a Royal Decree number (25107) was issued on 11 February 2018 to inventory all outstanding payments owed to suppliers and contractors by government agencies. The same royal decree instituted a committee of several government agencies, led by the Minister of Commerce, to list all outstanding payments and find immediate solutions to address them. As a result of this committee, the Minister of Finance stated on 11 December 2022 that 99% of the private sector’s due amount was paid [
58]. The committee is working to ensure that delayed disbursement does not happen again.
3. Research Methodology
The research implements a combination of qualitative and quantitative research methods. Before the commencement of data collection, ethical approval was secured, and informed consent was obtained from all participants, aligning with the ethical guidelines prescribed for academic research. The first phase is based on a qualitative method using preliminary semi-structured interviews with expert professionals that helped gather in-depth insights into the causes of payment delays, especially unveiling causes not mentioned in the literature review and/or more related to Saudi Arabian public construction projects. Moreover, since the literature review lacks investigation on deliberate delay tactics, semi-structured interviews helped reveal these possible tactics and their related reasons. In total, six interviews were conducted.
The second phase is based on a quantitative method using a questionnaire survey. The data analysis using Statistical Package for Social Sciences (SPSS) was used to analyse the primary data. The questionnaires were distributed among related experienced personnel who worked within the Saudi construction industry, e.g., contractors, consultants, client representatives, and experts in the subject matter. The questionnaire survey objective was first to verify the results of the research literature review and preliminary semi-structured interviews regarding the causes of payment delays and study their suitability and redundancy of occurrence within the Saudi Arabian public construction projects. This provided statistical data on the occurrence rates and ranking of the identified causes of payment delays. The second objective was to examine the possible ways and tactics that may be employed by parties and/or individuals in public construction projects to deliberate delays or procrastinate payment. The third objective was to investigate the potential reasons for intentional delays or procrastination in making payments. This research gathered statistical data on the different deliberate practices that parties use to delay payments, as well as the reasons behind these practices. The questionnaire survey used a 5-point Likert scale. Responses equal to or above 1.00 and less than 1.8 were considered to mean strong disagreement, equal to or above 1.8 and less than 2.5 were considered to mean disagreement, equal to or above 2.7 and less than 3.5 were considered to mean neutrality or moderate agreement, equal to or above 3.5 and less than 4.2 were considered to mean agreement, and those above 4.2 were considered to mean strong agreement. According to the extensive literature review, this is the first attempt to uncover this subject in academic research. In total, 123 questionnaires were returned and analysed.
Research Hypothesis
The research hypothesis outlines the specific hypotheses tested during the study. These hypotheses were developed based on the literature review and preliminary interviews conducted on payment delays in Saudi Arabian public construction projects. The study aims to comprehensively understand the key factors contributing to payment delays in Saudi Arabian public construction projects.
H1. The causes of payment delays identified in the literature review and preliminary interviews will exhibit high occurrence rates (equal to or above 3.5 mean scores), indicating their suitability and common nature within the Saudi Arabian public construction projects.
H2. Deliberately disrupting payment disbursement is commonly practiced within Saudi Arabian public construction projects.
H3. There is significant evidence that possible forms of deliberate practices (tactics) identified in the parties to procrastinate or delay payment exist and are practiced within Saudi public construction projects.
H4. There is significant evidence that the identified possible reasons for deliberate practices of parties of procrastinating or delaying payment are confirmed to be valid explanations of the party and/or individual behaviour causing payment delays.
4. Findings
4.1. The Identified Causes of Payment Delays Based on the Semi-Structured Interviews
The findings of the semi-structured interviews with expert professionals in the payment processes resulted in identifying 24 causes of payment delays. Notably, some of these causes overlap with those previously identified in the literature review, albeit with different phrasing. This insight underscores the need to merge the causes of payment delays (identified from both the literature review and the semi-structured interview) to avoid redundancy, as shown in
Table 2.
4.2. The Combination of the Identified Causes of Payment Delays from Both Literature Review and Semi-Structured Interviews
The causes of payment delays were synthesised for the identified causes through both a literature review and semi-structured interviews to develop the questionnaire survey. Moreover, four distinct groups were identified as causes of payment delays: Contractual issues, Management issues, Procedure issues, and External issues. This process yielded 21 combined causes of delays, as shown in
Table 3.
4.3. The Identified Possible Forms of Tactical Deliberate Practices by Parties to Procrastinate or Delay Payment
Upon completion of a thorough literature review, no viable tactical deliberate practices employed by parties to intentionally prolong payment were identified. As such, the study proceeded to utilise semi-structured interviews as a means of further exploration. This resulted in the identification of seven possible forms of tactical deliberate practices by parties to procrastinate or delay payment, as shown in
Table 4.
4.4. The Identified Possible Reasons for Deliberately Delaying or Procrastinating Payment
After completing a thorough literature review, no reasons for deliberately delaying or procrastinating payment were identified. As such, the study proceeded to utilise semi-structured interviews as a means of further exploration. This resulted in the identification of seven possible reasons, as shown in
Table 5.
4.5. Descriptive Statistics of Demographic Information of the Respondents
Descriptive statistics were used to provide demographics and frequencies of responses to the questionnaire’s questions. Cronbach’s Alpha reliability tests were utilised to examine reliability. The validity test using Pearson correlation analysis was also used to examine the association between the considered variables and their respondent’s scores. The results are provided in the tables below based on a comprehensive illustration of the data.
The total number of respondents was 123; the participant education qualification was distributed as follows: 84 (68.3%) of the respondents were Bachelor’s degree holders, 28 (22.8%) of the respondents were Master’s degree holders, 10 (8.1%) of the respondents were PhD degree holders, and 1 (0.8%) of the respondents was a High School degree holder. Participants’ years of experience were distributed as follows: 87 (70.7%) had more than 15 years, 14 (11.4%) had from 11 to 15 years, 12 (9.8%) had from 6 to 10 years, and 10 (8.1%) had less than five years of experience. Participants’ current employers were distributed as follows: 44 (35.8%) were employed by a government entity—owner, 36 (29.3%) by consultants, 28 (22.8%) by contractors, and 15 (12.2%) by others in the private sector. The number of participants with a working experience within construction public projects of more than three years was 112 (91.1%), and the number of those with less than 3 years of experience was 11 (8.9%). Participants’ level of experience on the subject of payment delays was distributed as follows: 64 (52.0%) were experts, 55 (44.7%) declared average experience, and 4 (3.3%) did not have the knowledge and experience.
A decision was made to exclude the respondents who had experience within construction public projects for less than three years (11 respondents) and those who did not have knowledge and experience of payment delays (4 respondents). As a result, the total number of valid respondents considered in the descriptive statistics is 110.
4.6. Descriptive Statistics of Causes of Payment Delays Group
The univariate analysis employed the mean approach to offer a comprehensive overview of the key variables under investigation. By computing the mean values for each variable group, typical or average responses were summarised, allowing for comparisons across different groups. This descriptive statistical analysis approach provided contextual information about the central tendencies and variability within the data, laying the groundwork for more advanced analyses. Systematic reporting of the mean values was crucial in establishing a foundational understanding of the variable characteristics, essential for addressing the research objectives and interpreting the findings. Based on the descriptive statistics (mean approach—univariate analysis) of the causes of payment delay groups, the contractual issues group had the highest mean (3.4788), followed by the management issues group (3.2768), the procedure issues group (2.7782), and then the external issues group (2.7068), as shown in
Table 6.
4.6.1. The Average Score of All Groups
Based on the descriptive statistics (mean approach—univariate analysis) of the causes of payment delays, the value of combined groups was 3.0601 (
Table 7 illustrates it).
4.6.2. Reliability and Validity Tests
The study evaluated the reliability of the measurement scales using Cronbach’s Alpha analysis, a widely accepted statistical technique. This assessment was essential to establish the internal consistency of the scales and contribute to the overall construct validity of the study. The comparison of Cronbach’s Alpha coefficients against established guidelines allowed for the identification of any problematic scale items and the refinement of the measurement scales, thereby strengthening the quality of the measurement instruments and supporting the validity of the study’s findings. The Cronbach’s Alpha reliability test for identifying the causes of payment delay groups was utilised to examine the reliability of the causes of payment delays, which resulted in a score of 0.680 (
Table 8 illustrates this). The validity test using Pearson correlation analysis was significant at the 0.01 level (two-tailed) for all four causes of payment delay groups.
4.7. Descriptive Statistics of Causes of Payment Delays (Occurrence Rate)
Based on the descriptive statistics (mean approach—univariate analysis) of the causes of payment delays, slow decision-making that deals with the claims had the highest occurrence rate based on the mean (3.96), followed by failure to approve variation orders (3.95), complex bureaucratic procedures and lengthy approval processes (3.64), delays in certification of work done and delays in approving the invoices (3.47), government budget constraints and delayed/insufficient cashflow allocation (3.43), contractor failure to perform work based on the approved BOQ (3.43), delay in solving technical problems (3.35), the absence of effective project management approaches and tools (3.33), inefficiency in the people involved in the preparation and approval cycle of the invoices (3.12), missing documents required to complete justifications for disbursement (3.12), lack of understanding of the contract and a dispute (3.05), the supervision consultant delays in treating claims (2.95), deliberate delays from the parties and/or individuals (2.89), inappropriate overall organisational structure linked to the project (2.87), lack of communication between the parties (2.86), failure to follow pre-set procedure (2.79), regulatory changes (2.65), contractor delay in submitting invoices (2.54), errors in calculating claims (2.50), financial crisis in a country (2.45), and local culture and corruption (2.30), as shown in (
Table 9).
Reliability and Validity Tests
The Cronbach’s Alpha reliability test for identifying the causes of payment delays was utilised to examine the reliability of the causes, which resulted in a score of 0.864 (
Table 10 illustrates this). Regarding the validity test, using Pearson correlation analysis was significant at the 0.01 level (two-tailed) for all the 21 causes of payment delays.
4.8. Descriptive Statistics of Possible Forms of Deliberate Practices by Parties to Procrastinate or Delay Payment
Based on the descriptive statistics (mean approach—univariate analysis) of possible forms of deliberate practices by parties to procrastinate or delay payment, “unnecessarily strict conduct in receiving completed works and perhaps requesting more tests for the completed works that are not stipulated in the specifications book” had the highest agree rate based on the mean (3.0727), followed by “requests for resubmission and rejection of the invoice for unjustified reasons” (3.0273), “procrastination in approving the complete certificate, approval of work performed on site, and approval of invoices from the Supervising Consultant” (2.9909), “requests to correct and reduce the invoice amount to match the existing liquidity” (2.9273), “imposing impractical conditions before approval of invoices, requesting an unnecessary thorough review of the Measurement and Payment Book, and insisting on unnecessary documentation” (2.8364), and “refraining from working on the principle of proportion of work in progress or reducing the proportion of what was agreed upon for any reason” (2.8000). Factor “imposing impractical conditions before approval of invoices, such as requesting letters of a pledge to raise achievement rates first” scored the lowest rate (2.7636), as shown in
Table 11.
Reliability and Validity Tests
The Cronbach’s Alpha reliability test for identifying possible forms of deliberate practices by parties to procrastinate or delay payment was utilised to examine the reliability of the causes for payment delays, which resulted in a score of 0.843 (
Table 12 illustrates this). Regarding the validity test, using Pearson correlation analysis was significant at the 0.01 level (two-tailed) for all the seven possible forms of deliberate practices by parties to procrastinate or delay payment.
4.9. Descriptive Statistics of Possible Reasons for Deliberately Delaying or Procrastinating Payment
Based on the descriptive statistics (mean approach—univariate analysis) of possible reasons for deliberately delaying or procrastinating payment, “exaggerated fear of inspection and oversight bodies” had the highest rate based on the mean (3.4091), followed by “the change of the person concerned with the approval and arrival of a new person” (3.3182), “a means of putting pressure on the bill holder, whether to control and improve their performance or for other reasons” (3.2727), “excessive work and lack of time available for review and audit, in addition to indifference and/or negligence” (3.0909), “the existence of a controversial issue or an ongoing dispute under negotiation and discussion” (2.8909), and “hostility or personal issues, including stubbornness” (2.7182). Factor “achieving an illegal interest for an individual or organisation (a form of administrative and financial corruption)” scored the lowest rate (2.3636), as shown (
Table 13).
Reliability and Validity Tests
The Cronbach’s Alpha reliability test for identifying the possible reasons for deliberately delaying or procrastinating payment was utilised to examine the reliability of the causes for payment delays, which resulted in a score of 0.799 (
Table 14 illustrates this). Regarding the validity test, Pearson correlation analysis was significant at the 0.01 level (two-tailed) for all seven possible reasons for deliberately delaying or procrastinating payment.
5. Discussion of the Results
In this study, a questionnaire survey was conducted based on the results of the research literature review and preliminary semi-structured interviews regarding the causes of payment delays to study their suitability and redundancy of occurrence within Saudi Arabian public construction projects. The findings provided valuable insights into the causes of payment delays.
First, the questionnaire survey gathered important demographic information from the participants, which was highly relevant to the subject under investigation. Specifically, the vast majority of participants (91.87%) had over six years of general working experience, yet 91.1% worked on public construction projects for more than three years, and 96.7% possessed knowledge and experience regarding payment delays. It is worth noting that 35.8% of the participants’ current employers were government entities—owners, 29.3% were consultants, 22.8% were contractors, and 12.2% were other private sector entities. This indicates that the participants represent all the primary stakeholders involved in the payment processes. This provided a reliable data set from which to extract valuable statistical insights. It is worth reiterating that the research omitted participants with less than three years of experience in public construction projects and those without sufficient knowledge of payment delays. This deliberate choice resulted in a pool of 110 eligible respondents.
Second, according to the descriptive statistics of payment delay groups, it was observed that the contractual issues group had the highest score for occurring rate with a mean of 3.4788. This is not surprising and is in line with the literature review findings, which highlight contractual issues as one of the potential factors causing payment delays.
Third, investigating the causes of delays in public construction projects in Saudi Arabia yielded a surprising result. Despite the literature review and interviews identifying potential causes of payment delays, only three causes were found to have a high-frequency rate. The three primary causes of payment delays that scored within the common range were “slow decision-making regarding claims”, with a mean score of 3.96, “failure to approve variation orders” with a score of (3.95), and “complex bureaucratic procedures and lengthy approval processes” with a score of 3.64. Furthermore, the other 13 causes scored between equal or above 2.7 and less than 3.5, which means they have neutral or moderate commonality. The remaining five causes had a score of less than 2.7 and higher than 1.8, which means they are less common causes of payment delays in Saudi Arabian public construction projects. It is worth emphasising that the cause of “deliberate delays from the parties and/or individuals” scored a mean of 2.89, which is among the scores of the 13 causes mentioned above. This means it has neutral or moderate commonality.
Therefore, this finding challenges research hypothesis (H1): “The causes of payment delays identified in the literature review and preliminary interviews will exhibit high occurrence rates (equal or above 3.5 mean scores), indicating their suitability and common nature within the Saudi Arabian public construction projects”, suggesting it is not entirely true. At the same time, it accepts research hypothesis (H2): “the practice of deliberately disrupting the disbursement of payment is commonly practised within Saudi Arabian public construction projects.”. The findings of the research confirm hypothesis (H2) as the respondents’ consensus on “deliberate delays from the parties and/or individuals” as a neutral or moderately common cause supports its acceptance.
The present study suggests that, in light of the identified three primary causes of payment delays, the Saudi public construction sector should prioritise improving payment processing efficiency as a means to facilitate timely payments. Furthermore, the industry should monitor the deliberate disruption of payment disbursement and attempt to minimise it as much as possible.
Fourth, the objective of this study is to examine the possible ways and tactics that may be employed by parties and/or individuals in public construction projects to deliberate delays or procrastinate payment. The study yielded meaningful results, with three tactics scoring moderate agreement among respondents. The tactic that received the highest agreement rate based on a mean score of 3.0727 is “Unnecessarily strict conduct in receiving completed works and perhaps requesting more tests for the completed works that are not stipulated in the specifications book”. The second tactic, with a mean score of 3.0273, is “requests for resubmission and rejection of the invoice for unjustified reasons”. It is important to note that the remaining five tactics consistently occur with moderate agreement among respondents. Furthermore, none of the seven tactics scored a mean of less than 2.7. It is worth noting that a threshold score of less than 2.7 indicates disagreement among respondents.
This finding indicates that tactics to deliberately delay or procrastinate payment exist and are practiced. So, this supports research hypothesis (H3): “There is significant evidence that the identified possible forms of deliberate practices (tactics) by parties to procrastinate or delay payment are exist and practiced within the Saudi public construction projects”. Also, all the possible forms under investigation were valid forms and or tactics that may be employed by parties and/or individuals in public construction projects to deliberate delays or procrastinate payment. According to this, the Saudi sector can optimise its performance and drive growth by prioritising measures to mitigate tactics that cause delays or procrastination in payment processing. This finding provides crucial academic and practical implications for businesses and organisations to better understand the intricacies of payment procrastination and develop effective strategies to mitigate its adverse effects.
Fifth, as an objective of this study is to examine the possible reasons for deliberate delays or procrastinating payment, the study yielded meaningful results, with four reasons scoring moderate agreement among respondents. The factor that received the highest agreement rate based on a mean score of 3.4091 is “exaggerated fear of inspection and oversight bodies”. The second factor with a mean score of 3.3182 is “the change of the person concerned with the approval and arrival of a new person”. The third reason with a mean score of 3.2727 is “a means of putting pressure on the bill holder, whether to control and improve their performance or for other reasons”. The fourth reason with a mean score of 3.0909 is “excessive work and lack of time available for review and audit, in addition to indifference and/or negligence”.
It is important to note that the remaining three reasons consistently occur with moderate agreement among respondents, apart from one reason that has a low mean score of 2.3636 (meaning respondents disagree), which is “achieving an illegal interest for an individual or organisation (a form of administrative and financial corruption)”. This finding identified the highest four reasons for deliberate delays or procrastinating payment and confirmed that six out of seven reasons for deliberate delays or procrastinating payment are valid. So, it partially supports research hypothesis (H4): “There is significant evidence that the identified possible reasons for deliberate practices by parties to procrastinate or delay payment are confirmed to be valid explanations of the party’s and/or individual behaviour causing payment delays”. The present study suggests that the Saudi sector ought to prioritise the mitigation of these concerns.
6. Limitations and Recommendations for Further Studies
However, it is important to acknowledge the limitations of our study. The study is constrained by the limitations of its geographical location. This may limit the generalisability of the study findings to other geographical contexts. Based on the findings and conclusions of this study, there is a need for further research to expand our understanding of the effectiveness of mitigated actions implemented by the Saudi government to address payment delays in public construction projects. Moreover, further studies are recommended to evaluate the effectiveness of the Saudi Arabian “Etimad” platform in addressing payment delay issues and improving transparency in the payment flow process. By conducting these further studies, researchers can contribute to the existing knowledge on mitigating payment delays in Saudi Arabian public construction projects. The findings can provide valuable insights for policymakers, government agencies, and industry stakeholders, enabling the development of more effective strategies and initiatives to streamline payment processes, enhance collaboration, and improve the overall efficiency of the construction industry in Saudi Arabia.
7. Conclusions
The study provides significant academic and practical implications for businesses and organisations to better understand the intricacies of payment processes in Saudi Arabia. The research study intends to contribute to the existing body of knowledge by better describing the issues surrounding payment delays, ultimately providing valuable insights for industry stakeholders and policymakers in the context of public construction projects in Saudi Arabia. The study adopts a robust mixed methodology that includes a literature review, semi-structured interviews with expert professionals, and a questionnaire survey distributed among experienced personnel in Saudi public construction projects. This provides a reliable data set from which to extract valuable statistical insights. The study also examines the prevalence of deliberate disruption of payment disbursement in public construction projects in Saudi Arabia and the tactics of deliberate practices to procrastinate or delay payment. It validates the identified reasons for such practices, which is the first attempt at such a study so far.
The study aims to identify the causes of payment delays and explore deliberate delay tactics within Saudi Arabian public construction projects. It is observed that the contractual issues group has the highest score of occurrence. The study also identifies three primary causes that contribute to payment delays, which are the most common causes of payment delays in Saudi Arabian public construction projects. It is important to note that deliberate delays in payment are challenging to study since they often involve subjective intent or hidden motivations. Specific research on deliberate delays in payment within the construction industry is found to be very limited. However, the study succeeds in revealing that intentional disruption of payment disbursement in public construction projects in Saudi Arabia exists but is not highly prevalent. Nevertheless, the findings indicate that tactics to deliberately delay or procrastinate payment exist and are practiced. Also, all the possible forms under investigation are valid forms and or tactics that may be employed by parties and/or individuals in public construction projects to deliberate delays or procrastinate payment. Moreover, the research identifies the highest four reasons for deliberate delays or procrastinating payment and confirms that six out of seven reasons for deliberate delays or procrastinating payment are valid.
In conclusion, addressing the causes of payment delays and implementing effective mitigation strategies are crucial for improving the efficiency and sustainability of the Saudi construction industry. Further research and empirical studies are needed to evaluate the effectiveness of these mitigation strategies in Saudi Arabia. Moreover, further studies are recommended to evaluate the effectiveness of the Saudi Arabian “Etimad” platform in addressing payment delay issues and improving transparency in the payment flow process.
8. Declaration of Generative AI and AI-Assisted Technologies in the Writing Process
While preparing this work, the author used Scite.ai to conduct better research and better understand the literature review. Also, Grammarly gen AI was used as a writing assistant tool that helped improve writing, spelling, grammatical errors, clarity, readability and suggested paraphrasing; after using this, the author reviewed and edited the content as needed. The author takes full responsibility for the publication’s content.
9. Declaration
The authors declare that before the commencement of data collection, ethical approval was secured from Taibah University, and all participants were fully informed about anonymity insurance, the reason the reseach is conducted, the usage of their data, and any associated risks. The consent of all participants was obtained online.