Open AccessArticle
ConnectUp: Co-Designing an Online Social Connection Platform with People with Disabilities and Carers
by
Dominika Kwasnicka, Sophie Jokovich, Chelsea Atherton, Emily Joy, Genevieve Mullen, Joanne McVeigh, Stuart Jenkinson, Jessica Hatton, Paul Rogers, Ashul Shah, Enrique Mergelsberg and Craig Thompson
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Abstract
People with disabilities (PwD) and carers report higher levels of isolation and lower physical activity (PA) participation than the general population. Yet, both PA and social connection are linked to improved health and quality of life. Innovative approaches are needed to address these
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People with disabilities (PwD) and carers report higher levels of isolation and lower physical activity (PA) participation than the general population. Yet, both PA and social connection are linked to improved health and quality of life. Innovative approaches are needed to address these disparities. This study aimed to (1) explore PwD and carers’ experiences with PA, social connection, and online platforms, and (2) examine their preferences and expectations for online tools supporting these needs. Six workshops (
N = 17; 6 PwD, 6 carers, 5 both; aged 20–73 years,
M = 52.94,
SD = 15.21) involved the co-design of the
ConnectUp platform prototype. Data were analyzed using reflective thematic analysis, identifying four key themes: (1) safety and vulnerability online; (2) disability inclusion and creating authentic social connections; (3) physical activity and disability; and (4) meaningful representation of PwD and carers on online platforms. Participants emphasized the need for platforms that foster genuine inclusion, real connections, and support for PA. The co-design process ensured these preferences shaped platform development. The
ConnectUp prototype is currently being further co-developed and refined for national rollout, aiming to reduce isolation and promote wellbeing for PwD and carers through inclusive digital engagement.
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