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Journal: Appl. Sci., 2020
Volume: 10
Number: 85

Article: Using the Importance–Satisfaction Model and Service Quality Performance Matrix to Improve Long-Term Care Service Quality in Taiwan
Authors: by Shun-Hsing Chen, Fan-Yun Pai and Tsu-Ming Yeh
Link: https://www.mdpi.com/2076-3417/10/1/85

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