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Journal: Appl. Sci., 2022
Volume: 12
Number: 5547

Article: An Improved Sentiment Classification Approach for Measuring User Satisfaction toward Governmental Services’ Mobile Apps Using Machine Learning Methods with Feature Engineering and SMOTE Technique
Authors: by Mohammed Hadwan, Mohammed Al-Sarem, Faisal Saeed and Mohammed A. Al-Hagery
Link: https://www.mdpi.com/2076-3417/12/11/5547

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