Conceptual Framework for Implementing Temporal Big Data Analytics in Companies
Abstract
:1. Introduction
1.1. Motivation
- Reason about causal relationships among (business) phenomena;
- Consider changes occurring in time in relations between phenomena or objects;
- Arrange phenomena in time, even if they overlap;
- Learn the dynamics of the development of the phenomenon over time;
- Model the concept of “possibility” and therefore infer about possible worlds and/or states;
- Simulate common sense reasoning in, e.g., artificial intelligence (AI) systems.
- RQ2: Is it true that companies lack a holistic conceptual approach to temporal big data analytics?
- RQ3: Does effective temporal big data analytics in a company require development of a conceptual framework that will allow a holistic approach to computer support of this analytics?
- RQ4: Will adapting lean, agile, and leagile management concepts to the TBDA conceptual framework enable successful incorporation of temporal dimension into analytical and business processes?
1.2. Research Methodology
2. Background for Big Data Analytics in Companies—Literature Review
- Formulating a business strategy in conjunction with the requirements for big data analytics;
- Identifying the business initiatives that will implement the strategy;
- Determining the outcomes;
- Identifying the critical success factors;
- Identifying the primary data sources that will be used to support the strategy and Initiatives.
- Big data acquisition and storage;
- Big data cleansing and enrichment;
- Big data mining;
- Big data results dissemination and management, and thus resembles the well-known steps of the knowledge discovery process.
- Monitoring of data streams;
- Business analytics on these streams (real time);
- An ever-increasing volume of data flows;
- Significance of IoT and social network analysis throughout time.
3. Requirements for Effective Implementation of TBDA in Companies
- The dynamics of the business environment;
- The customers and their dominant role in the business environment;
- The need for innovations;
- The new sources of data, information, and knowledge.
- The presence of knowledge management systems and processes to constantly ingest new ideas, information, data, and knowledge;
- The analytical performance measurement system, ensuring monitoring and evaluation of activities, analyses, and their impact on company activities;
- Effective systems for disseminating big data analytics results within the company;
- A suitably adaptive organizational culture that encourages the use of new data sources extensively.
- Center on the outcomes; the focus must be on the requirements and goals of the temporal BDA;
- Be founded on ideas derived from lean and agile approaches;
- Consider the company’s maturity to the implementation of temporal BDA;
- Be organized, displaying a clear vision of the steps to be followed to produce measurably effective outcomes;
- Make it easier to make choices about which analytical approaches to pursue and when to launch implementation efforts;
- Communicate: allowing clear communication about the BDA implementation process and analytical maturity at all levels of the company, as well as encouraging employees at all levels to interact and engage in temporal BDA;
- Enable employees’ engagement given their significance in the process of implementing changes and their role as the business user in the big data analysis cycle (cf. [28]).
4. Lean, Agile, and Leagile Concepts
- Value, as viewed by the customer: the company’s efforts should directly benefit those who pay for the company’s services.
- Value stream, the comprehensive set of procedures needed to move a product from the point of sale through after-sales support.
- “Pull”, referring to a production strategy in which goods are created only when they are required (just-in-time) by the client.
- Perfection, defined as the pursuit of zero flaws via relentless pursuit of improvement.
- “Flow”, referring to the unbroken nature of the value stream, wherein operations are arranged in a continuous “flow” that facilitates streamlined delivery.
- Customer satisfaction through regular, on-time software releases.
- Even in the latter phases of development, changes in requirements are encouraged.
- Customers and developers work together and communicate often.
- Constant releases of working software.
- Help and encourage reliable programmers to do their best work.
- Talk to each other directly.
- Functional software is the primary indicator of success.
- Sustainable progress ensures a steady pace.
- Always keep good design in mind.
- Don’t complicate things.
- Better architecture, requirements, and design may be created by self-organizing teams.
- The group discusses ways to improve their performance on a regular basis.
- Shorten the development time of agile projects by using flow;
- Establish a clear linkage between agile project and value delivery;
- Improve customers engagement with pull principle;
- Improve agile project output by perfection.
5. Temporal Big Data Analytics Implementation Framework
- Hardware and software for temporal big data analysis;
- Analytical procedures within the framework of TBDA extension;
- Strategy, decisions, and personnel making up the “business layer.”
- Alterations to the information technology framework;
- Alterations to the analytical procedures;
- Alterations to the business layer;
- Alterations to the commercial value created.
5.1. Phase I: Diagnosis
5.2. Phase II: TBDA Development/Transformation
- Focus on business needs;
- On time delivery;
- Work together and cooperate with each other;
- Always focus on quality and never compromise on quality;
- Build the solution incrementally;
- Develop solutions in iterations;
- Continuous communication for feedback;
- Establish control through planning.
- It is well suited to respond to changing needs resulting from changes in the competitive environment and/or business needs;
- It is cost-effective and budget overrun issues help manage project costs;
- DSDM focuses on meeting user needs;
- It facilitates individual and teamwork, thereby benefiting human resource management;
- By focusing on changing needs, time, and cost efficiencies as well as the human factor, DSDM reduces the risks associated with the project.
5.3. Phase III: Emergence of the TBDA Ecosystem
- Guide the implementation of the agile (DSDM and Scrum) methodology/methodologies;
- Ensure a continuous flow of subsequent elements of the TBDA implementation framework;
- Adapt the TBDA to business and market changes;
- Lead activities at the team level.
- Create incentives/rewards for development teams;
- Focus on people rather than machines;
- Continuous improvement (Kaizen);
- Link VoC (Voice of Customer) to requirements (Kano)—in the context of TBDA, “customers” means “the managers and analysts of the company”;
- Measure and manage implementation projects;
- Pragmatic governance—enabling first, then directing and managing;
- Value stream mapping—analyzing and designing the workflow required to deliver the TBDA, to bring projects to clients (understood again as managers and data scientists).
- Value: the TBDA should create value for the company, so the ultimate goal of the TBDA implementation is to produce value for the company;
- Value Streams: every analytics/data science activity implemented should provide value to the company; both value and value stream generation can benefit from Kano analysis used in lean management;
- Flow: the TBDA implementation process should be executed continuously without interruptions;
- Pull: implement the TBDA ecosystem elements only when really needed; both flow and pull principles can benefit from Jidoka and Kanban practices used in lean management;
- Perfection: continuously improve the TBDA implementation and analysis process. Lean practices that can be used here: Hansei and Kaizen.
- Reduced development time—the TDBA ecosystem implementation is smooth and non-disruptive;
- A better understanding of the analytical process in a company—as the requirements of the TBDA ecosystem are based on the company’s management and analytical needs;
- Saved money—because of the “zero waste” policy and the pull approach of ecosystem elements;
- Improving the quality of IT solutions (part of the TBDA infrastructure);
- Improved customer satisfaction (customers are understood as managers and data scientists) and decision-making efficiency.
- Better employee engagement—because of their participation in the development of the TBDA ecosystem requirements (product backlogs);
- Greater diversity of analytical tools and processes due to a detailed analysis of a company’s analytical practices and needs;
- Flexibility to deploy the TBDA ecosystem—the development team listens to people and focuses on deploying the most important elements first.
- Cross-training employee satisfaction;
- Quality of the TBDA implementation ecosystem provided;
- Use of information-driven and analytics-based decision-making;
- The overall performance of the organizational analytical process;
- Sensitivity and responsiveness to the market and competitive environment and the business and analytical needs of the company;
- Emergence of an organizational culture directed towards the temporal big data analytics;
- Making the most of employees’ experience and analytical skills.
5.4. Phase IV: Outcomes and Benefits
- ROI, cost, profit margin, and net profit from a financial point of view;
- Regulatory conformity, stakeholder/customer complaints, stakeholder/customer satisfaction, customer retention, and market share from the stakeholder/customer vantage point;
- Business processes perspective: the amount of excess production, the removal of wastes, the time to market, the length of the lead time, the productivity, and the rate of employee turnover;
- Innovation perspective: annual company enhancements, patents, and new product/service releases.
6. Verification of the Proposed Conceptual Framework
6.1. Basic Information
- Legitimacy of treating the time dimension as the basic one in big data analytics;
- Coherence of the presented conceptual framework;
- Legitimacy of incorporating the lean, agile, and leagile concepts into the framework;
- Correctness and adequacy of the TBDA implementation efficiency measures proposed in the framework;
- Practical usefulness of the elaborated framework;
- Strengths and weaknesses of the proposed framework (described separately).
6.2. Participant Perspectives
6.2.1. Outcome 1: Validity of Bringing Temporality to the Foreground
6.2.2. Outcome 2: Consistency of the Proposed Framework
6.2.3. Outcome 3: The Use of Lean, Agile, and Leagile Concepts in the Framework as a Way to Capture the Temporality of BDA
6.2.4. Outcome 4: The Correctness and Adequacy of the TBDA Implementation Efficiency Measures Proposed in the Framework
6.2.5. Outcome 5: The Practical Value of the Proposed Framework
6.2.6. Outcome 6a: Strengths of the Proposed Framework
6.2.7. Outcome 6b: Weaknesses of the Proposed Framework
7. Discussion, Conclusions, and Future Research Directions
7.1. Discussion
- Temporality;
- Incorporation of the leagile approach;
- Consistency;
- Providing transparent guidelines for TBDA implementation projects in companies.
7.2. Conclusions
- RQ2: The answer is yes; the participants of the focus study emphasized the usefulness of the framework and recognized the fact of its creation as important;
- RQ3: The answer is yes; according to the focus group participants, the framework coherently combines technological, analytical, strategic, and organizational aspects. Hence, it is a holistic approach to TBDA support and has been assessed as needed by companies;
- RQ4: the answer is yes; the participants of the focus study highly appreciated the use of the leagile concept in the proposed framework. They saw the advisability of using the leagile approach in relation to the temporal dimension of big data analytics.
- Faster development;
- A better understanding of the company’s analytical processes;
- Cost savings;
- Higher quality of generated IT solutions;
- Increased employee happiness;
- Increased decision-making efficiency.
- Cross-trained staff;
- Quality assurance;
- Informed decision-making;
- Process integration and performance measurement;
- Market sensitivity and responsiveness;
- Analytical experience and skills of employees;
- Organizational culture focused on the TBDA.
7.3. Limitations and Future Research Directions
- Implementation of the framework in practice—case studies in selected companies. The purpose of such studies is to make the proposed solution practical and to verify the correctness of KPIs.
- Popularization of the concept of temporality among business. Showing how the time dimension of big data analytics affects the competitiveness of a company.
- Research on the implementation requirements for BDA applied in companies. Such research may result in the creation of a model set of requirements.
- Conducting market research—will companies and data scientists be interested in the described framework?
7.4. Main Contributions
8. * Endnote
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A
- Outcome 1: Validity of bringing temporality to the foreground
- Outcome 2: Consistency of the proposed framework
- Outcome 3: The use of lean, agile, and leagile concepts in the framework as a way to capture the temporality of BDA
- Outcome 4: The correctness and adequacy of the TBDA implementation efficiency measures proposed in the framework
- Outcome 5: The practical value of the proposed framework
- Outcome 6a: Strengths of the proposed framework
- Outcome 6b: Weaknesses of the proposed framework
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Solution | General Framework? | Lean/Agile/Leagile Approach Included? | Temporality Included? |
---|---|---|---|
Schmarzo [28] | Yes | No | No |
Haddad [29] | Yes | No | No |
Lusch and Nambisan [22] | No | No | No |
Häikiö and Koivumäki [30] | No | No | No |
Serrat [31] | No | No | No |
Dinov [32] | No | No | No |
Lin et al. [33] | No | No | Yes |
Chen et al. [34] | No | No | Yes |
Wang et al. [35] | Yes | No | No |
Kayser, Nehrke and Zubovic [12] | Yes | No | No |
Bumblauskas et al. [36] | Yes | No | No |
Bikakis et al. [38] | Yes | No | Yes |
New Conceptual Framework | Yes | Yes | Yes |
Industry/Sector | No. of Participants |
---|---|
Finance | 1 |
Advertising | 1 |
ICT development (hardware, software) | 2 |
ICT support (hardware, software) | 1 |
Academia | 5 |
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Mach-Król, M. Conceptual Framework for Implementing Temporal Big Data Analytics in Companies. Appl. Sci. 2022, 12, 12265. https://doi.org/10.3390/app122312265
Mach-Król M. Conceptual Framework for Implementing Temporal Big Data Analytics in Companies. Applied Sciences. 2022; 12(23):12265. https://doi.org/10.3390/app122312265
Chicago/Turabian StyleMach-Król, Maria. 2022. "Conceptual Framework for Implementing Temporal Big Data Analytics in Companies" Applied Sciences 12, no. 23: 12265. https://doi.org/10.3390/app122312265
APA StyleMach-Król, M. (2022). Conceptual Framework for Implementing Temporal Big Data Analytics in Companies. Applied Sciences, 12(23), 12265. https://doi.org/10.3390/app122312265