The Sense of Agency in Human–Machine Interaction Systems
Abstract
:1. Introduction
- Experimental psychology and neurosciences: Both fields experienced declines after reaching their peaks in 2021 and 2020, respectively.
- Education educational research and multidisciplinary: Although the number of SoA papers declined after reaching their peak, a rebound occurred in 2021.
- Computer science: Over the years, the number of published articles in this field has shown an overall upward trend. Since 2018, it has experienced rapid growth, culminating in a peak in 2023. We anticipate further increases in publications in the field.
- This review focuses on the characteristics of HMI systems (complexity, variability, and continuity) and summarizes and analyzes the existing research on methods for SoA measurement and improvement spanning the period from 2000 to 2024, with the following findings:
- The overall SoA in HMI systems deserves attention, and explicit measurement still has great potential.
- Improving transparency and employing appropriate automated assistance can effectively improve the SoA.
- This review provides suggestions for SoA research. Routes to improve the SoA in HMI systems are first identified. Then, two potential directions for SoA research are suggested. Firstly, the impact of the experience obtained by using the identified HMI systems on the SoA deserves more attention. We believe that the SoA dynamically changes in an HMI system, because the operator’s feeling changes, their experience/knowledge increases, and their learning ability is improved with the progressive use of the system. HMI systems are designed as long-lifespan solutions, so the SoA in both the transition stage and stable stage should be considered when designing and using HMI systems. Secondly, we explored the potential of SoA as a bond to facilitate seamless communication between humans and machines. We emphasized that the accurate and real-time measurement of dynamic changes in human behavior is critical for achieving unconscious communication.
- This review proposes a development route, which is divided into three stages: machine-centric, human-centric, and human–machine integration. The first stage, machine-centric, aims to increase the operator’s SoA by adjusting the machine. The second stage, human-centric, mainly develops human–machine communication (HMC) technology, allowing machines to communicate unconsciously with humans. In the third stage, human–machine integration, the machine begins to have “thoughts” and understand human emotions, intentions, and feelings. The machine adjusts itself to adapt to humans, moving toward a tacit agreement with humans.
- In addition, the potential to apply existing gaming platforms as HMI systems in SoA research is analyzed.
2. The SoA: Definition and Influencing Factors
2.1. The Definition of the SoA
2.2. Influencing Factors of the SoA
2.2.1. Attention and Cognitive Resources
2.2.2. Operating Performance
2.2.3. Automation Assistance
2.2.4. System Transparency
- Machine: It reflects the information that the machine feeds back to the operator.
- Operator: It is the degree of the operator’s understanding of the impact of their actions.
3. Measurement of the SoA
3.1. Explicit Measurement
3.2. Implicit Measurement
3.3. How to Measure the SoA in Continuous Tasks within HMI Systems
- Using cameras to recognize the operator’s emotions.
- Employing eye-tracking and an EEG to analyze changes in the operator’s attention.
- Analyzing changes in the operator’s physical state through electromyography, blood pressure, and other physiological signals.
- Utilizing multiple physiological signals to model and numerically analyze the SoA.
- Transient SoA: The transient SoA refers to the SoA of an action, and its impact on the environment can be explained using the CM.
- Overall SoA: The overall SoA refers to the SoA upon the completion of a continuous task (a composite of a series of actions) and the impacts on the environment, which requires operators to compare and analyze the previous and current operation experiences, and finally, the overall SoA is explained using the MWM.
4. Improving the SoA
4.1. Improving the SoA in a Teleoperation System
4.2. Improving the SoA in Driving Assistance Systems
4.3. Improving the SoA in Human–Robot Joint Actions
- Agent: Something or someone that can act on its own and produce changes in the world.
- Device: A device is an artifact whose purpose is to serve as an instrument in a specific subclass of a process.
4.4. How to Improve the SoA in General HMI Systems
4.4.1. Improving the Transparency of HMI Systems
- The machine’s intention is shared with the human: the human operator obtains/predicts the robot’s intention in advance before the machine moves [81].
- The human operator’s intention is shared with the machine: the human operator shares their intention with the machine when performing tasks, and the machine performs the same actions as the human based on the human’s intentions [77].
4.4.2. Employing Appropriate Automation Assistance
4.4.3. Hybrid Methods
5. Discussion
5.1. The Impact of the Operator’s Experience on the Dynamically Changing SoA
- Initial stage: After the minimum learning time, the operator has just started to use the HMI system, and the SoA is greatly affected by the operator’s subjective feelings.
- Transition stage: At this stage, the operator’s proficiency in using the HMI system gradually increases over time, so the transparency and performance gradually improve, which finally leads to an increase in the SoA.
- Stable stage: The operator has mastered the HMI system proficiently and acquired plenty of experience and an unconscious CM. At this stage, the SoA reaches a stable high state.
- Phase Definition and Characterization: Clearly define the three phases of HMI use: initial, transitional, and stable. Identify key characteristics and measurable variables for each phase (e.g., subjective perception, proficiency, transparency, and performance).
- Experiential Factors: Investigate the specific factors that lead to SoA changes in each phase (e.g., learning mechanisms, trust development, and operator’s mental models). Distinguish between conscious and unconscious learning accompanying learning processes.
- Longitudinal Studies: Design long-term studies that track operators’ SoA over a longer period of time to observe transitions between phases. Include frequent and detailed evaluations to capture subtle changes in the SoA. Apply the framework to different types of HMI systems (e.g., autonomous vehicles and remote control systems) and test and improve the framework in real-world environments.
5.2. The SoA as a Bond of HMC
- Measure and analyze the SoA: Use tools to accurately measure the operator’s SoA. This can include explicit measurement (e.g., questionnaires) [87] and implicit measurement [87] (e.g., intentional binding). Analyzing these data can help elucidate how different factors affect the SoA and improve the HMI system accordingly.
- Implement advanced sensing technologies: Utilize sensors that can capture a variety of explicit information from operators, such as gestures, facial expressions, and voice intonation. These data can be processed using computer vision and speech recognition techniques to infer the operator’s intent and emotions [113].
- Develop adaptive algorithms: Create algorithms that enable the machine to adjust its behavior in real time based on the operator’s inferred intent and emotions. This may involve machine learning models trained on human experience data to dynamically predict and respond to the operator’s needs [151].
- Incorporate self-awareness into machines: Design systems with self-awareness so that machines understand their own behavior and its impact on the environment. This self-awareness can be modeled using a synthetic agent framework, where machines can evaluate and modify their behavior to align with the operator’s SoA [112].
- Iterative testing and feedback: Regularly test HMI systems with real users to collect feedback and make iterative improvements. This process ensures that the system is aligned with user needs and continues to effectively enhance the SoA.
6. The Proposed Route for the Future Development of HMI Systems
- The first stage is machine-centric. This stage aims to increase the operator’s SoA by adjusting the machine. To maintain the balance between the SoA and operation performance, the machine’s weight in shared control is adaptively adjusted according to the difficulties of tasks (level 1). Furthermore, when the transparency of the HMI system is increased, the operator can understand the intention of the machine and, therefore, trust and accept the machine (level 2). Most of the existing HMI systems are in this stage.
- The second stage is human-centric, which aims to enhance the SoA by HMC. In this stage, the machine begins to gradually act like a human. In the third level, “Exist” in Figure 6, the human operator gets used to and accepts the existence of the machine and, therefore, does not pay attention to the machine deliberately. Even if the human operator and machine communicate preliminarily through control instructions and feedback information in level 3, the existence of the machine does not affect the SoA. At the fourth level, “Communicate”, the machine begins to have the ability to understand human intention preliminarily via motions, body language, linguistic information, and so on, and then gives feedback accordingly. At this level, the human operator also begins to slowly regard the machine as their collaborator. This level marks a change in the way the human and the machine interact. When it develops to the fifth level, “Unconscious”, the machine fully understands human intention and emotions, with a certain logical judgment ability. So, it can communicate freely with the human operator like a person, and the human operator already regards the machine as their collaborator from the previous level. At level 5, when performing HMI tasks, the human operator is not aware that they are collaborating with a robot.
- The third stage is to enhance the SoA by making machines “think”. At the sixth level, “Symbiosis”, human transparency begins to be considered. The machine begins to have “thoughts” and understand human emotions, intentions, and feelings, like a person. Then, the machine will adjust itself to adapt to humans based on the obtained human operator’s emotions, intentions, and feelings. Therefore, mental human–machine integration is achieved. At the highest level, “Accompany”, the machine also has emotions and feelings, so it is no longer a collaborator but a partner, or even a confidant. In HMI systems, the machine will express its feelings through expressions, making humans feel that they are interacting with people rather than machines.
7. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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Criteria | Description |
---|---|
Source website | Web of Science Core Collection |
Years | January 1992–June 2024 |
Search term | TS = “sense of agency” |
Inclusion criteria | Articles, proceedings papers, review articles |
Sample size | 2096 |
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Yu, H.; Du, S.; Kurien, A.; van Wyk, B.J.; Liu, Q. The Sense of Agency in Human–Machine Interaction Systems. Appl. Sci. 2024, 14, 7327. https://doi.org/10.3390/app14167327
Yu H, Du S, Kurien A, van Wyk BJ, Liu Q. The Sense of Agency in Human–Machine Interaction Systems. Applied Sciences. 2024; 14(16):7327. https://doi.org/10.3390/app14167327
Chicago/Turabian StyleYu, Hui, Shengzhi Du, Anish Kurien, Barend Jacobus van Wyk, and Qingxue Liu. 2024. "The Sense of Agency in Human–Machine Interaction Systems" Applied Sciences 14, no. 16: 7327. https://doi.org/10.3390/app14167327
APA StyleYu, H., Du, S., Kurien, A., van Wyk, B. J., & Liu, Q. (2024). The Sense of Agency in Human–Machine Interaction Systems. Applied Sciences, 14(16), 7327. https://doi.org/10.3390/app14167327