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Applied Sciences
Volume 15
Issue 1
10.3390/app15010014
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Article

Echoes of the Day: Exploring the Interplay Between Daily Contexts and Smartphone Push Notification Experiences

by
Mustafa Can Özdemir
,
Mati Mottus
and
David Lamas
*
School of Digital Technologies, Tallinn University, Narva mnt 25, 10120 Tallinn, Estonia
*
Author to whom correspondence should be addressed.
Appl. Sci. 2025, 15(1), 14; https://doi.org/10.3390/app15010014
Submission received: 11 October 2024 / Revised: 11 November 2024 / Accepted: 20 December 2024 / Published: 24 December 2024
(This article belongs to the Special Issue Advanced Technologies for User-Centered Design and User Experience)
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Abstract

Smartphone push notifications aim to provide time-sensitive information to their users. However, notifications are often transmitted in ill-timed situations, causing users to be interrupted, annoyed, and stressed. This ultimately affects the overall notification experience as it does not consider the external contexts the users are situated in. This study aims to shed light on how users manage notifications in their daily lives and how they perceive the experience as a whole. A total of 28 participants took part in a 5-day mixed-method diary study, which logged a total of 135 entries. Based on this, six types of characteristics emerged. These characteristics were formed from the combination of three main categories: notification related, day related, and user related. The findings of this study highlight implementing different strategies for each type of characteristic to mitigate the adverse effects notifications have on users.
Keywords: smartphones; notifications; user experience; mobile user experience; context awareness; diary study; interruptions; attention; notification management smartphones; notifications; user experience; mobile user experience; context awareness; diary study; interruptions; attention; notification management

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MDPI and ACS Style

Özdemir, M.C.; Mottus, M.; Lamas, D. Echoes of the Day: Exploring the Interplay Between Daily Contexts and Smartphone Push Notification Experiences. Appl. Sci. 2025, 15, 14. https://doi.org/10.3390/app15010014

AMA Style

Özdemir MC, Mottus M, Lamas D. Echoes of the Day: Exploring the Interplay Between Daily Contexts and Smartphone Push Notification Experiences. Applied Sciences. 2025; 15(1):14. https://doi.org/10.3390/app15010014

Chicago/Turabian Style

Özdemir, Mustafa Can, Mati Mottus, and David Lamas. 2025. "Echoes of the Day: Exploring the Interplay Between Daily Contexts and Smartphone Push Notification Experiences" Applied Sciences 15, no. 1: 14. https://doi.org/10.3390/app15010014

APA Style

Özdemir, M. C., Mottus, M., & Lamas, D. (2025). Echoes of the Day: Exploring the Interplay Between Daily Contexts and Smartphone Push Notification Experiences. Applied Sciences, 15(1), 14. https://doi.org/10.3390/app15010014

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