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Journal: Eng. Proc., 2024
Volume: 74
Number: 28

Article: Regression Analysis to Identify Relationship between Service Failure, Service Recovery, Customer Satisfaction and Loyalty in Food Delivery Platform
Authors: by You-Jie Huang, Shu-Chia Chang, Yi-Shin Lin, Ho-Yi Chan and Wei-Ting Chang
Link: https://www.mdpi.com/2673-4591/74/1/28

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