- Article
Customers’ Satisfaction of E-Banking in Bangladesh: Do Service Quality and Customers’ Experiences Matter?
- Md. Abdul Bashir,
- Md. Alaul Haque,
- Aidin Salamzadeh and
- Md. Mizanur Rahman
The banking sectors are optimistic that electronic banking (E-banking) will help them provide better customer service and strengthen customer relationships. Despite this, a relatively low priority has been given to the level of satisfaction that E-ba...

