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The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the Workplace
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Entrepreneurial Education and Innovation Intentions Among University Students: A Structural Assessment of Opportunity Recognition, Psychological Capital, and Fear of Failure
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Board Size and Financial Performance as a Driver for Social Innovation: Evidence from Italian Local State-Owned Enterprises
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Pension Funds Disclosure: Does Managers’ Knowledge Matter?
Journal Description
Administrative Sciences
Administrative Sciences
is an international, peer-reviewed, scholarly, open access journal on organization studies published monthly online by MDPI.
- Open Access— free for readers, with article processing charges (APC) paid by authors or their institutions.
- High Visibility: indexed within Scopus, ESCI (Web of Science), RePEc, EconBiz, and other databases.
- Journal Rank: JCR - Q2 (Management) / CiteScore - Q2 (General Business, Management and Accounting)
- Rapid Publication: manuscripts are peer-reviewed and a first decision is provided to authors approximately 27.7 days after submission; acceptance to publication is undertaken in 3.9 days (median values for papers published in this journal in the first half of 2025).
- Recognition of Reviewers: reviewers who provide timely, thorough peer-review reports receive vouchers entitling them to a discount on the APC of their next publication in any MDPI journal, in appreciation of the work done.
Impact Factor:
3.1 (2024);
5-Year Impact Factor:
3.1 (2024)
Latest Articles
From Green Culture to Innovation: How Internal Marketing Drives Sustainable Performance in Hospitality
Adm. Sci. 2025, 15(8), 286; https://doi.org/10.3390/admsci15080286 - 22 Jul 2025
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As environmental sustainability becomes a strategic priority for the hospitality sector, firms are increasingly adopting internal green marketing (IGM) practices to drive innovation. This study investigates how IGM influences innovative performance (IP) among hotel employees, focusing on the mediating roles of pro-environmental behavior
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As environmental sustainability becomes a strategic priority for the hospitality sector, firms are increasingly adopting internal green marketing (IGM) practices to drive innovation. This study investigates how IGM influences innovative performance (IP) among hotel employees, focusing on the mediating roles of pro-environmental behavior (PEB) and internal green values (IGV). Drawing on data from 400 hotel employees in Egypt and analyzed using partial least squares structural equation modeling (PLS-SEM), the results reveal that while IGM significantly enhances PEB and IGV, it does not directly improve innovative performance. Instead, IGV and PEB fully mediate the relationship between IGM and IP, highlighting that innovation emerges primarily through value-driven behavior and organizational culture. These findings contribute to the sustainability and innovation literature by proposing a validated model that explains how internal marketing mechanisms foster eco-innovation. The study offers practical implications for hotel managers aiming to cultivate a sustainability-oriented culture and embed green values into daily operations to support long-term innovation.
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Open AccessArticle
Exploring the Diffusion of Digital Technologies in Higher Education Entrepreneurship: The Impact of the Utilization of AI and TikTok on Student Entrepreneurial Knowledge, Experience, and Business Performance
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Hisar Sirait, Hendratmoko, Rizqy Aziz Basuki, Rahmat Aidil Djubair, Gavin Torinno Hardipura and Endri Endri
Adm. Sci. 2025, 15(7), 285; https://doi.org/10.3390/admsci15070285 - 21 Jul 2025
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This study investigates the impact of digital technology propagation, specifically artificial intelligence (AI) and the TikTok application, on enhancing student entrepreneurs’ entrepreneurial knowledge, business experience, and the performance of their ventures. This research employs a mixed-methods design, combining qualitative and quantitative elements, with
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This study investigates the impact of digital technology propagation, specifically artificial intelligence (AI) and the TikTok application, on enhancing student entrepreneurs’ entrepreneurial knowledge, business experience, and the performance of their ventures. This research employs a mixed-methods design, combining qualitative and quantitative elements, with the quantitative aspect analyzed through Structural Equation Modeling–Partial Least Squares (SEM–PLS) and the qualitative aspect analyzed through in-depth interviews with student entrepreneurs. The survey included participation from 125 students, with three additional students serving as key informants. Research findings suggest that AI directly enhances entrepreneurial knowledge and business performance, whereas TikTok indirectly influences business success by affecting the acquisition of entrepreneurial learning. The utilization of AI has a substantial direct impact on entrepreneurial expertise and business performance. In contrast, the utilization of TikTok has a moderate influence on entrepreneurial knowledge, which in turn mediates its effect on entrepreneurial success. Offer practical implications for higher education institutions to integrate AI-driven analytics and social media marketing strategies into entrepreneurship curricula. Future research should investigate the regulatory framework, long-term implications, and the inclusion of other digital platforms to refine the digital transformation of entrepreneurship education further.
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(This article belongs to the Topic Challenges and Future Trends of Digital and Sustainable Marketing and Consumer Choices)
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Economists vs. Engineers—Assessing Students’ Entrepreneurial Intentions from the Perspective of Mindset and Resilience
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Mihaela Brindusa Tudose, Raluca Petronela Lazarescu and Raluca Irina Clipa
Adm. Sci. 2025, 15(7), 284; https://doi.org/10.3390/admsci15070284 - 20 Jul 2025
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Given that student entrepreneurship contributes to the intensification of economic activities and the improvement of the social well-being of the parties involved, evaluating and fostering students’ entrepreneurial intentions can be a step in moving from intention to action in the entrepreneurial process. From
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Given that student entrepreneurship contributes to the intensification of economic activities and the improvement of the social well-being of the parties involved, evaluating and fostering students’ entrepreneurial intentions can be a step in moving from intention to action in the entrepreneurial process. From this perspective, the present study assesses students’ entrepreneurial intentions and measures the impact of the most important determinants based on online questionnaires addressed to students from two different fields of study: economics and engineering. Using the collected data (N = 392 students) and analysis methods based on correlation and stratified multiple regression as well as non-parametric tests (Mann–Whitney U), the study reveals that students’ entrepreneurial intentions are influenced by mindset and resilience. The study indicates that the influences can vary significantly when the analyses include control variables, such as gender, field of study, year of study, professional experience, age, and country of origin. It is also important to note that the statistical significance of the results regarding the impact of resilience varies depending on the specifics of the control variables. This study considered both analyses of resilience (as a synthetic indicator) and its subcomponents. The results of this study have both theoretical and practical utility.
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(This article belongs to the Special Issue Moving from Entrepreneurial Intention to Behavior)
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Mapping Territorial Disparities in Artificial Intelligence Adoption Across Local Public Administrations: Multilevel Evidence from Germany
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Loredana Maria Clim (Moga), Mariana Man and Ionica Oncioiu
Adm. Sci. 2025, 15(7), 283; https://doi.org/10.3390/admsci15070283 - 19 Jul 2025
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In a European context, facing pressure to digitalize public administration, the integration of artificial intelligence (AI) at the local level remains a deeply uneven and empirically poorly understood process. This study investigates the degree of adoption of artificial intelligence (AI) in local public
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In a European context, facing pressure to digitalize public administration, the integration of artificial intelligence (AI) at the local level remains a deeply uneven and empirically poorly understood process. This study investigates the degree of adoption of artificial intelligence (AI) in local public administrations in Germany, exploring territorial disparities and institutional factors influencing this transition. Based on a national sample of 347 municipalities, this research proposes a composite AI adoption index, built by integrating six relevant indicators (including the use of conversational bots and the automation of internal and decision-making processes). In the simulations, local administration profiles were differentiated according to factors such as IT staff (with a weight of 30%), the degree of urbanization (25%), and participation in digital networks (20%), reflecting significant structural variations between regions. The analysis model used is a multilevel one, which highlights the combined influences of local and regional factors. The results indicate a clear stratification of digital innovation capacity, with significant differences between eastern and western Germany, as well as between urban and rural environments. The study contributes to the specialized literature by developing a replicable analytical tool and provides public policy recommendations for reducing interregional digital divides.
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(This article belongs to the Special Issue The Role of Artificial Intelligence in Enhancing Administrative Efficiency and Effectiveness)
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Analysis of Labour Market Expectations in the Digital World Based on Job Advertisements
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Zoltán Musinszki, Erika Horváthné Csolák and Katalin Lipták
Adm. Sci. 2025, 15(7), 282; https://doi.org/10.3390/admsci15070282 - 18 Jul 2025
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Job advertisements play a key role in human resource management as they are the first contact between employers and potential employees. A well-written job advertisement communicates not only the requirements and expectations of the position but also the culture, values, and goals of
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Job advertisements play a key role in human resource management as they are the first contact between employers and potential employees. A well-written job advertisement communicates not only the requirements and expectations of the position but also the culture, values, and goals of the organisation. Transparent and attractive advertisements increase the number of applicants and help to select the right candidates, leading to more efficient recruitment and selection processes in the long run. From a human resource management perspective, effective job advertising can give organisations a competitive advantage. Continuous changes in the labour market and technological developments require new competencies. Digitalisation, automation, and data-driven decision-making have brought IT, analytical, and communication skills to the fore. There is a growing emphasis on soft skills such as problem solving, flexibility, and teamwork, which are essential in a fast-changing work environment. Job advertisements should reflect these expectations so that candidates are aware of the competencies and skills required for the position. The aim of the study is to carry out a cross-country comparative analysis for a few pre-selected jobs based on data extracted from the CEDEFOP database as it is assumed that there are differences between countries in the European Union in terms of the expectations of workers for the same jobs.
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(This article belongs to the Special Issue New Challenges and Directions in the Development of Human Resource Management)
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The Invisible Bond: Exploring the Sequential Mediation of Interpersonal Connections and Engagement in the Relationship Between the Onboarding Process and Talent Retention
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Beatriz Costa and Rosa Isabel Rodrigues
Adm. Sci. 2025, 15(7), 281; https://doi.org/10.3390/admsci15070281 - 17 Jul 2025
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In an increasingly competitive labour market, talent retention has become a critical challenge for organisations. In this context, the onboarding process assumes a strategic role, as it not only facilitates employee integration but also strengthens ties with peers and direct supervisors, enhances engagement
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In an increasingly competitive labour market, talent retention has become a critical challenge for organisations. In this context, the onboarding process assumes a strategic role, as it not only facilitates employee integration but also strengthens ties with peers and direct supervisors, enhances engagement levels, and consequently fosters retention within the organisation. This study involved 280 employees. A quantitative, cross-sectional approach was adopted to validate the proposed hypotheses. Data were collected from a convenience sample of employees through a questionnaire survey. The results revealed that the onboarding process had a significantly positive impact on talent retention. Furthermore, both interpersonal connections and engagement were found to mediate the relationship between the onboarding process and talent retention, confirming a sequential mediation effect. These findings reinforce that an effective onboarding process strengthens interpersonal relationships, boosts engagement, and thereby enhances talent retention.
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(This article belongs to the Special Issue Talent Management Strategies for Sustainable Employee Retention)
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From Values to Intentions: Drivers and Barriers of Plant-Based Food Consumption in a Cross-Border Context
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Manuel José Serra da Fonseca, Helena Sofia Rodrigues, Bruno Barbosa Sousa and Mário Pinto Ribeiro
Adm. Sci. 2025, 15(7), 280; https://doi.org/10.3390/admsci15070280 - 17 Jul 2025
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The COVID-19 pandemic has significantly altered consumer habits, particularly in relation to food choices. In this context, plant-based diets have gained prominence, driven by health, environmental, and ethical considerations. This study investigates the primary motivational and inhibitory factors influencing the consumption of plant-based
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The COVID-19 pandemic has significantly altered consumer habits, particularly in relation to food choices. In this context, plant-based diets have gained prominence, driven by health, environmental, and ethical considerations. This study investigates the primary motivational and inhibitory factors influencing the consumption of plant-based foods among residents of the Galicia–Northern Portugal Euroregion. Utilizing the Theory of Reasoned Action, an extended model was proposed and tested through a quantitative survey. A total of 214 valid responses were collected via an online questionnaire distributed in Portuguese and Spanish. Linear regression analysis revealed that health awareness, animal welfare, and environmental concern significantly shape positive attitudes, which subsequently affect the intention to consume plant-based foods. Additionally, perceived barriers—such as lack of taste and insufficient information—were found to negatively influence intention. These findings contribute to the consumer behavior literature and provide strategic insights for stakeholders aiming to promote more sustainable dietary patterns in culturally connected cross-border regions.
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Let Me Know What Kind of Leader You Are, and I Will Tell You If I Stay: The Role of Well-Being in the Relationship Between Leadership and Turnover Intentions
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Irina Raquel Rodrigues, Ana Palma-Moreira and Manuel Au-Yong-Oliveira
Adm. Sci. 2025, 15(7), 279; https://doi.org/10.3390/admsci15070279 - 16 Jul 2025
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This study aimed to analyze the association of leadership with turnover intentions and whether this relationship is mediated by employee well-being. The sample consists of approximately 306 individuals working in organizations based in Portugal. The results indicate that transformational leadership has a positive
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This study aimed to analyze the association of leadership with turnover intentions and whether this relationship is mediated by employee well-being. The sample consists of approximately 306 individuals working in organizations based in Portugal. The results indicate that transformational leadership has a positive and significant association with turnover intentions, while the relationship between transactional leadership and turnover intentions is negative and significant. Both transformational leadership and transactional leadership have a positive and significant association with well-being. Well-being has a negative and significant association with turnover intentions. Well-being only has a mediating effect on the relationship between transactional leadership and turnover intentions. This study contributes to the advancement of academic research and knowledge about the mechanisms through which transformational and transactional leadership styles can influence employees’ turnover intentions, as well as providing empirical evidence on the mediating role of psychological well-being. In addition, practical insights are offered to organizational leaders and managers on adopting practices that foster psychological well-being in the workplace, thereby reducing employee turnover intentions.
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(This article belongs to the Special Issue The Role of Leadership in Fostering Positive Employee Relationships)
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The Power of Digital Engagement: Unveiling How Social Media Shapes Customer Responsiveness in the Food and Beverage Industry
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Nada Sarkis, Nada Jabbour Al Maalouf and Souha Al Geitany
Adm. Sci. 2025, 15(7), 278; https://doi.org/10.3390/admsci15070278 - 15 Jul 2025
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Social media platforms have become essential tools for businesses aiming to engage audiences through innovative communication, particularly in the food and beverage industry. This study explores the impact of three core digital marketing strategies, namely, social media advertisements, electronic word of mouth, and
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Social media platforms have become essential tools for businesses aiming to engage audiences through innovative communication, particularly in the food and beverage industry. This study explores the impact of three core digital marketing strategies, namely, social media advertisements, electronic word of mouth, and digital influencers, on customer responsiveness in the Lebanese food and beverage sector. Based on a cross-sectional survey of 400 participants, the findings reveal that social media advertisements significantly and positively influence customer responsiveness (β = 0.227, p < 0.001). Likewise, electronic word of mouth strongly predicts customer responsiveness (β = 0.453, p < 0.001), affirming the power of customer-generated content in shaping brand perceptions. Furthermore, the presence of digital influencers emerged as a significant predictor of consumer reaction (β = 0.236, p < 0.001), suggesting that consumers regard influencers as credible sources when making food-related decisions. Among all predictors, electronic word of mouth demonstrated the strongest effect. Control variables such as gender, age, and social media usage intensity showed no significant effect on customer responsiveness. These findings underscore the strategic value of rich media content and peer influence in shaping consumer behavior in the food and beverage industry. The study offers practical insights for marketers seeking to enhance customer engagement and brand responsiveness in digital spaces.
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(This article belongs to the Special Issue Digital Marketing in the Strategic Organisational Transformation toward Corporate Social Responsibility and Sustainability)
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Benevolent Climates and Burnout Prevention: Strategic Insights for HR Through Job Autonomy
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Carlos Santiago-Torner
Adm. Sci. 2025, 15(7), 277; https://doi.org/10.3390/admsci15070277 - 14 Jul 2025
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Objective: There is growing interest in analyzing whether ethical climates influence the emotional states of organizational members. For this reason, the main objective of this study is to evaluate the relationship between a benevolent ethical climate, emotional exhaustion, and depersonalization, taking into account
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Objective: There is growing interest in analyzing whether ethical climates influence the emotional states of organizational members. For this reason, the main objective of this study is to evaluate the relationship between a benevolent ethical climate, emotional exhaustion, and depersonalization, taking into account the mediating effect of job autonomy. Methodology: To evaluate the research hypotheses, data were collected from 448 people belonging to six organizations in the Colombian electricity sector. Statistical analysis was performed using two structural equation models (SEMs). Results: The results show that a benevolent climate and its three dimensions (friendship, group interest, and corporate social responsibility) mitigate the negative effect of emotional exhaustion and depersonalization. A work environment focused on people and society triggers positive moods that prevent the loss of valuable psychological resources. On the other hand, job autonomy is a mechanism that has a direct impact on the emotional well-being of employees. Therefore, being able to intentionally direct one’s own sources of energy and motivation prevents an imbalance between resources and demands that blocks the potential effect of emotional exhaustion and depersonalization. Practical implications: This study has important practical implications. First, an ethical climate that seeks to build a caring environment needs to strengthen emotional communication among employees through a high perception of support. Second, organizations need to grow and achieve strategic objectives from a perspective of solidarity. Third, a benevolent ethical climate needs to be nurtured by professionals with a clear vocation for service and a preference for interacting with people. Finally, job autonomy must be accompanied by the necessary time management skills. Social implications: This study highlights the importance to society of an ethical climate based on friendship, group interest, and corporate social responsibility. In a society with a marked tendency to disengage from collective problems, it is essential to make decisions that take into account the well-being of others. Originality/value: This research responds to recent calls for more studies to identify organizational contexts capable of mitigating the negative effects of emotional exhaustion and depersonalization.
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(This article belongs to the Special Issue Strategic Partnership Between Leadership and Work Climates to Elevate the Role of HR in Organizational Success)
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Changes in the Digital World: An Explanatory Analysis of the Key Factors Linked to Virtual Interactivity
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Miluska Villar-Guevara, Elizabeth Emperatriz García-Salirrosas, Ledy Gómez-Bayona, David Villar, Magaly Pari-Apaza and Israel Fernández-Mallma
Adm. Sci. 2025, 15(7), 276; https://doi.org/10.3390/admsci15070276 - 14 Jul 2025
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Virtual interactivity in marketing has evolved significantly in recent decades, becoming an essential tool for effectively connecting with consumers in digital environments. Through interactive digital platforms, brands can generate a two-way dialogue with their customers, allowing them to obtain instant feedback and adapt
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Virtual interactivity in marketing has evolved significantly in recent decades, becoming an essential tool for effectively connecting with consumers in digital environments. Through interactive digital platforms, brands can generate a two-way dialogue with their customers, allowing them to obtain instant feedback and adapt their strategies quickly and effectively. This not only improves but also contributes to strengthening brand love and fostering long-term loyalty. In this context, this research aimed to analyze the effect of virtual interactivity on customer loyalty and WOM through multiple sequential mediation paths, considering the elements of relationship marketing and examining the cognitive (trust–commitment), communicational (communication–conflict management), and experiential (brand love–WOM) mechanisms that operate in digital consumer–brand interactions. A cross-sectional and explanatory study was conducted, considering 417 frequent customers of brands who also follow brands on social media. Participants included women (60.7%) and men (39.3%), ranging in age from 19 to 52 years (M = 30.9 and SD = 6.0). Data were collected using a self-report form on virtual interactivity, relationship marketing, WOW, customer loyalty, and brand love, yielding an appropriate measurement model (α = between 0.791 and 0.908; CR = between 0.791 and 0.916; AVE = between 0.679 and 0.845) which was statistically analyzed using PLS-SEM. The hypotheses confirmed the proposed model, observing the effect of virtual interactivity on important brand factors. This research provides valid results linked to the digital world in banking contexts.
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(This article belongs to the Special Issue Innovations, Projects, Challenges and Changes in A Digital World)
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Environmental Conservation and Corporate Social Responsibility (CSR): Insights from Nigerian Oil and Gas Industry Using Stakeholder and Environmental Justice Theories
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Ekene Agigwom Ebisi, Yongsheng Guo and Zahoor Ahmed Soomro
Adm. Sci. 2025, 15(7), 275; https://doi.org/10.3390/admsci15070275 - 14 Jul 2025
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The oil and gas industry remains vital to the global economy, yet its operations contribute significantly to environmental degradation, one of the most urgent challenges of the 21st century. This study explores the lived experiences of those directly impacted by the negative externalities
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The oil and gas industry remains vital to the global economy, yet its operations contribute significantly to environmental degradation, one of the most urgent challenges of the 21st century. This study explores the lived experiences of those directly impacted by the negative externalities of oil and gas activities, with a focus on gas flaring, oil spills, and habitat loss. Corporate social responsibility (CSR) and environmental conservation in lower-income countries remain underexplored in the existing literature. This study addresses that gap by specifically examining Nigeria’s oil and gas industry context. It examines the extent to which CSR initiatives address or intensify these environmental issues, raising the central question: to what extent do CSR efforts contribute meaningfully to environmental conservation, and how are they perceived by affected communities? Using an exploratory qualitative approach, this study draws on in-depth, face-to-face interviews with key stakeholders, including oil company staff and host community members. Data were analysed thematically through inductive coding, leading to the construction of one overarching theme: “CSR as a strategic response.” This theme emerged from three central codes—afforestation, shore protection, and environmental conservation and remediation. Findings suggest that CSR must evolve from transactional interventionist gestures to long-term ecological stewardship.
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(This article belongs to the Special Issue Corporate Social Responsibility and Strategic Management: Integrating Ethical Practices with Sustainable Goals)
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Ethical Leadership and Management of Small- and Medium-Sized Enterprises: The Role of AI in Decision Making
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Tjaša Štrukelj and Petya Dankova
Adm. Sci. 2025, 15(7), 274; https://doi.org/10.3390/admsci15070274 - 12 Jul 2025
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The integration of artificial intelligence (AI) within the decision-making processes of small- and medium-sized enterprises (SMEs) presents both significant opportunities and substantial ethical challenges. The aim of this paper is to provide a theoretical model depicting the interdependence of organisational decision-making levels and
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The integration of artificial intelligence (AI) within the decision-making processes of small- and medium-sized enterprises (SMEs) presents both significant opportunities and substantial ethical challenges. The aim of this paper is to provide a theoretical model depicting the interdependence of organisational decision-making levels and decision-making styles, with an emphasis on exploring the role of AI in organisations’ decision making, based on selected process dimension of the MER model of integral governance and management, particularly in relation to routine, analytical, and intuitive decision-making capabilities. The research methodology employs a comprehensive qualitative analysis of the scientific literature published between 2010 and 2024, focusing on AI implementation in SMEs, ethical decision making in integral management, and regulatory frameworks governing AI use in business contexts. The findings reveal that AI technologies influence decision making across business policy, strategic, tactical, and operative management levels, with distinct implications for intuitive, analytical, and routine decision-making approaches. The analysis demonstrates that while AI can enhance data processing capabilities and reduce human biases, it presents significant challenges for normative–ethical decision making, requiring human judgment and stakeholder consideration. We conclude that effective AI integration in SMEs requires a balanced approach where AI primarily serves as a tool for data collection and analysis rather than as an autonomous decision maker. These insights contribute to the discourse on responsible AI implementation in SMEs and provide practical guidance for leaders navigating the complex interplay between (non)technological capabilities, ethical considerations, and regulatory requirements in the evolving business landscape.
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(This article belongs to the Special Issue Effective Leadership and Management in the Sustainable Development of Small and Medium-Sized Enterprises)
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Territorial Brand as a Public Governance Strategy: Cases of Brazil and Portugal
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Giovana Goretti Feijó Almeida
Adm. Sci. 2025, 15(7), 273; https://doi.org/10.3390/admsci15070273 - 12 Jul 2025
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Urban dynamics of the 21st century is distinguished by the prevalence and significance of cities and their constituent elements. The objective of this study is to analyze the role of the territorial brand as one of the strategic elements of public governance. The
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Urban dynamics of the 21st century is distinguished by the prevalence and significance of cities and their constituent elements. The objective of this study is to analyze the role of the territorial brand as one of the strategic elements of public governance. The methodology employs a comparative approach between four Brazilian and Portuguese cities, utilizing seven variables pertinent to the concept of a “territorial brand as a cultural product of regional development.” The results underscore the significance of strategic planning in enhancing urban competitiveness, influencing urban public governance, and reflecting on urban, cultural, social, regional, and territorial changes. The study provides insights into the implementation of a territorial brand, particularly in cities with a cultural focus, offering a comprehensive understanding of how this governance strategy can shape urban development and reinforce local cultural identity.
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(This article belongs to the Section Strategic Management)
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Demographic Capital and the Conditional Validity of SERVPERF: Rethinking Tourist Satisfaction Models in an Emerging Market Destination
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Reyner Pérez-Campdesuñer, Alexander Sánchez-Rodríguez, Gelmar García-Vidal, Rodobaldo Martínez-Vivar, Marcos Eduardo Valdés-Alarcón and Margarita De Miguel-Guzmán
Adm. Sci. 2025, 15(7), 272; https://doi.org/10.3390/admsci15070272 - 11 Jul 2025
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Tourist satisfaction models typically assume that service performance dimensions carry the same weight for all travelers. Drawing on Bourdieu, we reconceptualize age, gender, and region of origin as demographic capital, durable resources that mediate how visitors decode service cues. Using a SERVPERF-based survey
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Tourist satisfaction models typically assume that service performance dimensions carry the same weight for all travelers. Drawing on Bourdieu, we reconceptualize age, gender, and region of origin as demographic capital, durable resources that mediate how visitors decode service cues. Using a SERVPERF-based survey of 407 international travelers departing Quito (Ecuador), we test measurement invariance across six sociodemographic strata with multi-group confirmatory factor analysis. The four-factor SERVPERF core (Access, Lodging, Extra-hotel Services, Attractions) holds, yet partial metric invariance emerges: specific loadings flex with demographic capital. Gen-Z travelers penalize transport reliability and safety; female visitors reward cleanliness and empathy; and Latin American guests are the most critical of basic organization. These patterns expose a boundary condition for universalistic satisfaction models and elevate demographic capital from a descriptive tag to a structuring construct. Managerially, we translate the findings into segment-sensitive levers, visible security for youth and regional markets, gender-responsive facility upgrades, and dual eco-luxury versus digital-detox bundles for long-haul segments. By demonstrating when and how SERVPERF fractures across sociodemographic lines, this study intervenes in three theoretical conversations: (1) capital-based readings of consumption, (2) the search for boundary conditions in service-quality measurement, and (3) the shift from segmentation to capital-sensitive interpretation in emerging markets. The results position Ecuador as a critical case and provide a template for destinations facing similar performance–perception mismatches in the Global South.
Full article
(This article belongs to the Special Issue Tourism and Hospitality Marketing: Trends and Best Practices)
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Fostering Sustainable Manufacturing in Africa: A Sustainable Supply Chain Management Framework for a Green Future
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Ahmed Idi Kato and Ntise Hendrick Manchidi
Adm. Sci. 2025, 15(7), 271; https://doi.org/10.3390/admsci15070271 - 11 Jul 2025
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Sustainable Supply Chain Management (SSCM) emerges as a vital catalyst for inclusive growth and sustainable development, particularly in emerging economies where the manufacturing sector is central to economic progress. This study offers an in-depth analysis of the current research landscape on SSCM in
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Sustainable Supply Chain Management (SSCM) emerges as a vital catalyst for inclusive growth and sustainable development, particularly in emerging economies where the manufacturing sector is central to economic progress. This study offers an in-depth analysis of the current research landscape on SSCM in the context of developing nations, outlining key theoretical frameworks and advocating for a solid conceptual foundation alongside a structured agenda for future research initiatives. This study employs a structured literature review technique to analyze 92 published articles indexed by Scopus from 2013 to 2024, revealing a burgeoning trend in the subject of global supply chains in developing nations. The analysis identifies key keywords such as “sustainable supply chain management,” “manufacturing industries,” “inclusive growth,” and “supply chain and sustainability,” and develops a conceptual model that elucidates how SSCM practices can be effectively integrated into manufacturing sectors to facilitate equitable growth and enhance business competitiveness. This work’s novelty lies in employing a systematic literature review to develop a holistic SSCM conceptual framework constructed upon six primary drivers: business model innovation, inclusive SSCM, corporate governance and leadership, technological and innovation capabilities, policy and regulatory environment, and circular feedback. This model addresses the ambiguity surrounding SSCM and inclusive growth, providing a robust foundation for future research and performance measurement. This study contributes to the field by providing a practical and theoretically grounded framework for researchers, policymakers, and practitioners seeking to implement impactful and effective SSCM initiatives in developing nations’ manufacturing sectors to promote inclusive growth and sustainable development.
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Behavior and Sustainable Finance: A Bibliometric Approach
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Elena Muñoz-Muñoz, Eva Crespo-Cebada, José C. Corchado and Carlos Diaz-Caro
Adm. Sci. 2025, 15(7), 270; https://doi.org/10.3390/admsci15070270 - 11 Jul 2025
Abstract
This paper is intended to highlight the importance of developing knowledge on sustainable finance using bibliometric analysis. The study is based on a review of sources from two of the most prominent scientific databases in the world, Scopus and Web of Science (WOS).
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This paper is intended to highlight the importance of developing knowledge on sustainable finance using bibliometric analysis. The study is based on a review of sources from two of the most prominent scientific databases in the world, Scopus and Web of Science (WOS). A total of 372 and 355 documents were obtained from Scopus and WOS, respectively. The data indicate an exponential increase in the number of publications over the years, suggesting a growing interest in the subject and a need for further research. The research groups appear to have little connection, and the studies are widely scattered both geographically and across different research areas. Sustainable finance is an increasingly interesting field of study, with numerous branches that require further research. One such branch is the analysis of green bonds and sustainable development.
Full article
(This article belongs to the Special Issue Green Leadership and Change Management: Driving Sustainability Initiatives)
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Determinants of Future Intentions in a Virtual Career: The Role of Brand Variables
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Daniel Martínez-Cevallos, Ferran Calabuig, Daniel Duclos-Bastías, Josep Crespo-Hervás and Mario Alguacil
Adm. Sci. 2025, 15(7), 269; https://doi.org/10.3390/admsci15070269 - 11 Jul 2025
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This study aims to analyze, through structural equation modelling, the interaction between the variables of congruence, trust, commitment, satisfaction and word of mouth (WOM) in the context of a virtual sporting event, determining the significant relationships between these variables and their ability to
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This study aims to analyze, through structural equation modelling, the interaction between the variables of congruence, trust, commitment, satisfaction and word of mouth (WOM) in the context of a virtual sporting event, determining the significant relationships between these variables and their ability to predict participants’ future intentions. A structured questionnaire based on previously validated scales was applied to a sample of participants of the Medellín Virtual Marathon. The data obtained were analyzed using structural equation modelling to examine the relationships between the variables studied. The results confirm that congruence significantly influences trust and commitment, while trust mediates its relationship with commitment, satisfaction and WOM. Furthermore, it is observed that commitment has a direct impact on satisfaction and WOM, with satisfaction being the most relevant predictor of recommendation intentions. The model used showed an adequate fit, and the instrument used presented satisfactory psychometric properties. These findings underline the importance of strengthening the congruence between participants’ identity and event branding, promoting trust through positive experiences and leveraging WOM as a key promotional tool for e-sport events. This study contributes to academic knowledge by exploring the interactions between these variables in the context of virtual sport events, offering valuable information for decision-making in the management and promotion of this type of event.
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Open AccessArticle
Do CEO Traits Matter? A Machine Learning Analysis Across Emerging and Developed Markets
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Chioma Ngozi Nwafor, Obumneme Z. Nwafor, Chinonyerem Matilda Omenihu and Madina Abdrakhmanova
Adm. Sci. 2025, 15(7), 268; https://doi.org/10.3390/admsci15070268 - 10 Jul 2025
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This study investigates the relationship between CEO characteristics and firm performance across emerging and developed economies using both panel regression and machine learning techniques. Drawing on Upper Echelons Theory, we examine whether CEO age, tenure, gender, founder status, and appointment origin influence Return
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This study investigates the relationship between CEO characteristics and firm performance across emerging and developed economies using both panel regression and machine learning techniques. Drawing on Upper Echelons Theory, we examine whether CEO age, tenure, gender, founder status, and appointment origin influence Return on Assets (ROA), Return on Equity (ROE), and market-to-book ratio. We apply the fixed and random effects models for inference and deploy random forest and XGBoost models to determine the feature importance of each CEO trait. Our findings show that CEO tenure consistently predicts improved ROE and ROA, while CEO age and founder status negatively affect firm performance. Female CEOs, though not consistently significant in the baseline models, positively influence market valuation in emerging markets according to interaction models. Firm-level characteristics such as size and leverage dominate CEO traits in explaining performance outcomes, especially in machine learning rankings. By integrating machine learning feature importance, this study contributes an original approach to CEO evaluation, enabling firms and policymakers to prioritise leadership traits that matter most. The findings have practical implications for succession planning, diversity policy, and performance-based executive appointments.
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Open AccessArticle
HRM Strategies for Bridging the Digital Divide: Enhancing Digital Skills, Employee Performance, and Inclusion in Evolving Workplaces
by
Ioannis Zervas and Emmanouil Stiakakis
Adm. Sci. 2025, 15(7), 267; https://doi.org/10.3390/admsci15070267 - 9 Jul 2025
Abstract
This study explores how Human Resource Management (HRM) can help organizations to face the challenges of digital transformation, focusing on reducing digital inequalities and improving employee performance. As digital tools become more important in workplaces, many employees still experience digital exclusion, which affects
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This study explores how Human Resource Management (HRM) can help organizations to face the challenges of digital transformation, focusing on reducing digital inequalities and improving employee performance. As digital tools become more important in workplaces, many employees still experience digital exclusion, which affects not only their productivity but also their sense of fairness and inclusion, as well. To investigate these issues, quantitative research was conducted using a structured questionnaire distributed online to employees across EU-based companies. The data were analyzed through PLS-SEM, including IPMA and mediation analysis, to understand the relations between HRM practices, digital skills, and perceptions of organizational justice. The findings show that HRM strategies have a significant impact on bridging the digital divide, especially by promoting digital adaptability and supporting inclusive work environments. Inclusion was also found to mediate the relation between HRM and employee performance. This research offers practical suggestions, like using Key Performance Indicators (KPIs) to monitor digital participation and encouraging continuous learning. The study adds value by connecting digital empowerment with HRM policies in a way that supports both organizational efficiency and equality. Future research could focus on specific sectors or use longitudinal data to better capture how digital inclusion develops over time.
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(This article belongs to the Special Issue HRM and Employee Performance Improvement: Strategies for Employee Development in a Constantly Changing Workplace)
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