Corporate Strategy and Sustainable Development: Perspective on Digital Innovation

A special issue of Administrative Sciences (ISSN 2076-3387). This special issue belongs to the section "Strategic Management".

Deadline for manuscript submissions: closed (31 March 2023) | Viewed by 25264

Special Issue Editors


E-Mail Website
Guest Editor
Department of Marketing & Supply Chain Management, Walker College of Business, Appalachian State University, 4101A Kenneth E. Peacock Hall, 416 Howard Street Boone, NC 28608, USA
Interests: consumer behavior in social networks and social media; sustainable and conscious consumption; cross-cultural research; marketing education and pedagogy

E-Mail Website
Guest Editor
Fortune Institute of International Business, Plot 5, Rao Tula Ram Marg, Vasant Vihar, New Delhi 110057, India
Interests: micro and small business management, e-commerce, and marketing strategy

Special Issue Information

Dear Colleagues,

The United Nations (UN) World Commission on Environment and Development (WCED 1987:16) highlighted that “Sustainable development is a development which meets the needs of the present without compromising the ability of future generations to meet their own needs”. The United Nations (UN) created and defined 17 Sustainable Development Goals (SDGs) for an equitable, environmentally sustainable, and healthy society (United Nations, 2018). Von Kutzschenbach and Daub (2021) pointed out that “business leaders and managers are at a point where they need to rethink the way business can leverage digital transformation to support engagement with sustainability challenges”.

Digital transactions currently account for 20% of business transactions—such as banking, retailing, manufacturing, and logistics—in industrialized economies (Dahwan and Raju, 2021). Digital or technical innovation can reduce the influence of fiscal growth considerably and focus on sustainable growth (Umar et al., 2020). The role of digital innovation through corporate strategy in meeting sustainable development is very vital. Companies such as Nokia emphasize achieving SDGs, stating that “At the core of our sustainability approach is the belief that our technology improves people’s lives. It is aligned with our new company purpose. We take responsibility for our actions and impact on the world, minimizing potential negative impacts while maximizing the many potential positive impacts of the technology we create and deliver.” 

Digital innovation is the process of applying digital technology to resolve existing business problems. For example, mobile apps, chat-bots, augmented reality (AR), virtual reality (VR), big-data, wearables (smart-watches, fitness trackers, head-mounted displays, etc.) are a part of corporate strategy for the company to solve business problems. Digital innovation leading, for example, smart houses or transportation systems will enhance financial flow by minimizing transaction costs (Pasolini et al., 2018). VR/AR is permitted for improving a patient's health by training their physical and cognitive abilities (Zucchella et al., 2018).

The technologies most commonly used in digital sustainability activities include distributed ledger technologies (blockchain), artificial intelligence and machine learning (AI/ML), big data analytics, mobile technology and applications, sensors and Internet of Things (IoT) devices, and telemetry tools (satellites and drones) (George et al., 2019). The digital revolution affects the acceptance of digital tools and technologies to substitute labor-intensive activities and integrate the different businesses and services to offer value to end-customers. The use of digital technology enhances the efficiency of processes and utilization of resources with proper monitoring of production activities (Parida et al., 2019). Economics and regulatory changes forced the companies to focus on digitization and adhere to the sustainability issues based on the present socio-economic concerns. Digital technologies present the inimitable opportunity for businesses to come up with new business models to improve sustainability (Feroz et al., 2021).

The goal of this Special Issue is to explore the topic of digital innovation for sustainable development in marketing, human resource management, operations and supply chain management, finance and accounting, information technology, strategy and entrepreneurship, and general management.

The Special Issue aims to extend the rich literature of studies of digital innovation with a focus on corporate strategy and sustainable development. Further, it aims to bring together researchers from larger and diverse disciplines researching issues of sustainability and digital innovation.

This Special Issue of Administrative Sciences, entitled ‘Corporate Strategy and Sustainable Development: Perspectives on Digital Innovation’, aims to address the topics outlined above. This call for articles also welcomes submissions on adjacent topics that fit into the general trend of influence of digital innovation in corporate strategy and sustainable development, and linking theory with practice.

Dr. Lubna Nafees
Dr. Mokhalles Mehdi
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a double-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Administrative Sciences is an international peer-reviewed open access monthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Benefits of Publishing in a Special Issue

  • Ease of navigation: Grouping papers by topic helps scholars navigate broad scope journals more efficiently.
  • Greater discoverability: Special Issues support the reach and impact of scientific research. Articles in Special Issues are more discoverable and cited more frequently.
  • Expansion of research network: Special Issues facilitate connections among authors, fostering scientific collaborations.
  • External promotion: Articles in Special Issues are often promoted through the journal's social media, increasing their visibility.
  • e-Book format: Special Issues with more than 10 articles can be published as dedicated e-books, ensuring wide and rapid dissemination.

Further information on MDPI's Special Issue polices can be found here.

Published Papers (5 papers)

Order results
Result details
Select all
Export citation of selected articles as:

Research

Jump to: Review

26 pages, 1729 KiB  
Article
Linking Patient Experience to Customer Delight in the Private Laboratory Service
by Puspa Haryani Widyowati, Ferdi Antonio and Andy Andy
Adm. Sci. 2023, 13(3), 71; https://doi.org/10.3390/admsci13030071 - 27 Feb 2023
Viewed by 3044
Abstract
The goal of this study was to analyse the influence of the antecedents of patient experience, namely staff appearance, laboratory staff attitude, information clarity, staff responsiveness, laboratory ambience, phlebotomy process, laboratory technology, and report results, which furtherly generate customer delight and drive favourable [...] Read more.
The goal of this study was to analyse the influence of the antecedents of patient experience, namely staff appearance, laboratory staff attitude, information clarity, staff responsiveness, laboratory ambience, phlebotomy process, laboratory technology, and report results, which furtherly generate customer delight and drive favourable intentions such as revisit intentions to the laboratory and willingness to share and post on social media. By extending earlier studies and using data from a leading private clinical laboratory service, this study suggests a new insight. A quantitative study with a survey is used with a cross-sectional data approach. The sample was taken purposively from customers who have had laboratory services at the laboratory, particularly from customers who have undergone the phlebotomy process. The 186 samples that complied with the criteria were examined using the PLS-SEM method. The findings demonstrated that the eight antecedents show a high probability of influencing the patient experience, with the phlebotomy process found as the predominant antecedent, followed by laboratory staff attitude and patient perception of laboratory technology. Further, this study found strong evidence that patient experience could generate customer delight, which drives the revisit intention and willingness to share and post positive things on social media. Openness is found to strengthen that process. The results of this study revealed that the higher the patient’s experience through their journey, the higher the probability of delight could exist in the context of service provided in the private clinical laboratory. Thus, it is worth considering by the clinic management to develop a more effective business. Full article
Show Figures

Figure 1

25 pages, 1210 KiB  
Article
Reconfiguration of Technological and Innovation Capabilities in Mexican SMEs: Effective Strategies for Corporate Performance in Emerging Economies
by Luis Enrique Valdez-Juárez, Elva Alicia Ramos-Escobar and Edith Patricia Borboa-Álvarez
Adm. Sci. 2023, 13(1), 15; https://doi.org/10.3390/admsci13010015 - 5 Jan 2023
Cited by 9 | Viewed by 4765
Abstract
Latin American SMEs currently have serious financial and technological limitations. These problems have generated poor progress in technological digitization, innovation management, and corporate performance. The purpose of this research is to first analyze the direct effect that digitalization has on the management of [...] Read more.
Latin American SMEs currently have serious financial and technological limitations. These problems have generated poor progress in technological digitization, innovation management, and corporate performance. The purpose of this research is to first analyze the direct effect that digitalization has on the management of innovation and corporate performance of Mexican SMEs. Secondly, the moderating effect that technological barriers have on the digitization, innovation, and results of the corporate performances of Mexican SMEs is examined. This study compiles information from a sample of 4121 managers of SMEs in the service trade and manufacturing sector. The information collection technique was through a personal interview (online questionnaire) addressed to the owner and/or manager of the SMEs through the LimeSurvey Professional platform. The fieldwork was carried out during the months of January to July of the year 2022. The structural equations model (SEM) was used for data analysis, specifically with the statistical technique of analysis of variance through the partial least square (PLS). The findings revealed that digitization has positive and significant effects on innovation management and corporate performance. In addition, the results indicate that the barriers to digitalization as a moderating variable have been impeding development and digital transformation and reducing the results of innovation and corporate performance of Mexican SMEs. This study contributes to the development of dynamic capabilities theory. Full article
Show Figures

Figure 1

17 pages, 712 KiB  
Article
Ranking of Corporate Governance Dimensions: A Delphi Study
by Norita Mohd Noor, Amran Rasli, Mas Anom Abdul Rashid, Muhammad Faraz Mubarak and Imelda Hermilinda Abas
Adm. Sci. 2022, 12(4), 173; https://doi.org/10.3390/admsci12040173 - 23 Nov 2022
Cited by 14 | Viewed by 3757
Abstract
Most research on Initial Public Offering (IPO) focuses on the financial aspects of a company; previous research on corporate governance tended to focus on factors that influence the company proceeding with IPO. Few researchers studied the aspect of leadership using corporate governance as [...] Read more.
Most research on Initial Public Offering (IPO) focuses on the financial aspects of a company; previous research on corporate governance tended to focus on factors that influence the company proceeding with IPO. Few researchers studied the aspect of leadership using corporate governance as means to achieve company growth and IPO. This study seeks to identify dimensions deemed as important for corporate governance from the Malaysian perspective by using a two-round Delphi Method. The consistency of the ranking of these dimensions was then determined using Kendall’s coefficient of concordance. The order of importance for the nine dimensions uncovered from the Delphi Method are as follows: (1) Leadership; (2) Board Structure; (3) Vision, Mission and Strategies; (4) Policies, Process and Procedures; (5) Transparency; (6) Accountability and Responsibility; (7) Risk management and Internal Control; (8) Culture, and (9) Training and Communication. The interplay of the aforementioned dimensions and corporate governance is presented. Finally, quantitative as well as mixed methods research are recommended for a more in-depth understanding and to reduce bias through triangulation. Full article
Show Figures

Figure 1

16 pages, 1272 KiB  
Article
Development of Quality Digital Innovation by Optimally Utilizing Company Resources to Increase Competitive Advantage and Business Performance
by Saiful Hidayat, Margono Setiawan, Fatchur Rohman and Ananda Sabil Hussein
Adm. Sci. 2022, 12(4), 157; https://doi.org/10.3390/admsci12040157 - 5 Nov 2022
Cited by 6 | Viewed by 2558
Abstract
Purpose: This study aims to find out how to increase the competitive advantage of a company through the development of digital innovation that utilizes company resources optimally to improve business performance. Namely, the aim is to examine the effect of company resources on [...] Read more.
Purpose: This study aims to find out how to increase the competitive advantage of a company through the development of digital innovation that utilizes company resources optimally to improve business performance. Namely, the aim is to examine the effect of company resources on digital innovation and business performance, and the effect of company resources on business performance through digital innovation. Methods: This study uses a quantitative research approach. Observations were made in a cross-section/one shot in 2022. The population of this study was the ISP industry in Indonesia, which amounted to 474 companies, and the unit of observation was the management. Samples were taken from 240 respondents. This study used structural equation modeling (SEM) to test the causality correlational relationship between constructs. Results: The hypothesis testing shows that company resources have a significant direct effect on business performance, and company resources have a significant indirect effect on business performance through digital innovation. The indirect effect of company resources on business performance through digital innovation is more dominant than the direct effect of company resources on business performance. Conclusions: Improving business performance and competitive advantage will be better achieved by optimizing the utilization of the company’s existing resources to develop digital innovation, compared to directly increasing the company’s resources to improve business performance. Full article
Show Figures

Figure 1

Review

Jump to: Research

19 pages, 2594 KiB  
Review
Twenty-Years Journey of Sustainable Human Resource Management Research: A Bibliometric Analysis
by Shaha Faisal
Adm. Sci. 2023, 13(6), 139; https://doi.org/10.3390/admsci13060139 - 25 May 2023
Cited by 13 | Viewed by 10104
Abstract
Sustainability is gaining acceptance worldwide, and HRM is also influenced by it. Researchers globally are also exploring sustainable human resource management which creates a direct link between HRM and sustainability. Bibliometric analysis examined 247 documents on sustainable human resource management from 2003 to [...] Read more.
Sustainability is gaining acceptance worldwide, and HRM is also influenced by it. Researchers globally are also exploring sustainable human resource management which creates a direct link between HRM and sustainability. Bibliometric analysis examined 247 documents on sustainable human resource management from 2003 to 2022. This study aimed to analyze the research trend, global distribution, contributory journals, leading authors, and contributing nations in sustainable HRM. In this bibliometric analysis, 247 documents have been analyzed. The review revealed that sustainable HRM is still an emerging concept worldwide; more researchers from European and Asian countries dominate this field. The present review will be helpful for academicians, practitioners, and researchers in this field. The study also presents interesting results that could help line managers and top managers to formulate ideas for sustainable HRM practices in their own companies. Full article
Show Figures

Figure 1

Back to TopTop