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Applied Sciences
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Advances in Web Infrastructure Enhancement and Performance Evaluation
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Advances in Web Infrastructure Enhancement and Performance Evaluation

A special issue of Applied Sciences (ISSN 2076-3417). This special issue belongs to the section "Computing and Artificial Intelligence".

Deadline for manuscript submissions: closed (20 March 2023) | Viewed by 2801

Special Issue Editors

Prof. Dr. Krzysztof Zatwarnicki

E-Mail Website
Guest Editor
Department of Computer Science, Opole University of Technology, 45-758 Opole, Poland
Interests: general collective intelligence; artificial general intelligence; load distribution in web systems; cloud computing systems
Special Issues, Collections and Topics in MDPI journals
Dr. Jacek Stój

E-Mail Website
Guest Editor
Department of Distributed Systems and Informatic Devices, Faculty of Automatic Control, Electronics And Computer Science, Silesian University of Technology, Gliwice, Poland
Interests: networked and distributed control systems; cyber–physical systems; software-defined networks

Special Issue Information

Dear Colleagues,

Over the last two decades, the Internet became an essential medium for entertainment, information, and business. It has evolved from a medium intended only for privileged users into a medium without which we cannot imagine our daily life. Web technologies' significant development requires the application of more and more complex systems, infrastructure enhancement, and algorithms for maintaining a high quality of Web services. The Web ecosystem is still far from being mature and requires constant improvements, novel technologies, architectures, and algorithms. The performance evaluation of new solutions allows the identification of the best technologies to be applied.

This Special aims to consolidate the efforts of interdisciplinary research groups to develop and evaluate new standards, architectures, algorithms and methods, and novel devices that can be used in the Web infrastructure. We welcome submissions that apply technology, load distribution, and load sharing problems, modeling behavior of Web clients, applications of cloud and cluster Web-based systems, and other modern solutions in the range of the Web. The topics of interest are connected with Web infrastructure and include but are not limited to:

  • Literature reviews or surveys.
  • New technological developments.
  • Empirical research and case studies.

Critical views or visionary and forward-looking concepts and approaches

Prof. Dr. Krzysztof Zatwarnicki
Dr. Jacek Stój
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Applied Sciences is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • enhancement in web infrastructure
  • deployment and testbed in web infrastructure
  • management of cloud/cluster/greed web-based systems
  • load distribution in web systems
  • load sharing in web systems
  • modeling behavior of web clients
  • fault tolerance, reliability, and survivability of web systems
  • green web systems
  • protocols

Published Papers (1 paper)

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Research

19 pages, 1328 KiB  
Article
Proposal to Improve the E-Commerce Platform Development Process with an Exploratory Case Study in Chile
by Paola Monsalve-Obreque, Patricia Vargas-Villarroel, Yemsy Hormazabal-Astorga, Jorge Hochstetter-Diez, Jaime Bustos-Gómez and Mauricio Diéguez-Rebolledo
Appl. Sci. 2023, 13(14), 8362; https://doi.org/10.3390/app13148362 - 19 Jul 2023
Cited by 1 | Viewed by 2560
Abstract
Electronic commerce (e-commerce) is the buying and selling of goods and/or services over the internet. In recent years, e-commerce has experienced tremendous growth due to the popularity of and access to the internet throughout the world. Many companies have seen an opportunity in [...] Read more.
Electronic commerce (e-commerce) is the buying and selling of goods and/or services over the internet. In recent years, e-commerce has experienced tremendous growth due to the popularity of and access to the internet throughout the world. Many companies have seen an opportunity in this market, starting to offer their products and/or services online. However, developing electronic commerce platforms can be complex and requires technical skills and specialized knowledge, which has become a problem due to the need to comply with the standards and requirements of customers who request to join these channels. Microenterprises in particular often need more resources and experience building e-commerce platforms. This is an exploratory case study, the objective of which is to design a proposal to improve an e-commerce platform development process for a computer enterprise from Valdivia, Chile, based on the international standard ISO 10008. Therefore, a solution is proposed for microenterprises to standardize their processes and improve their competitiveness in an increasingly demanding market, incorporating a methodology based on a review of quality management and customer satisfaction guidelines for e-commerce that allow the identification of internal and external failures, to prevent problems and achieve acceptable results. The proposal includes suggestions on how to improve the user experience on platforms, make the purchase and payment process more efficient, develop a support section for the computer microenterprise, and improve the security and privacy of customer data. The study of this quality regulation is one of the first at the national level, paving the way for developing proposals for other microenterprises in the country and, in turn, for the study and implementation of guidelines for business-to-consumer electronic commerce transactions (B2C ETC). Full article
(This article belongs to the Special Issue Advances in Web Infrastructure Enhancement and Performance Evaluation)
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