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Advanced Computational and Linguistic Analytics

A special issue of Applied Sciences (ISSN 2076-3417). This special issue belongs to the section "Computing and Artificial Intelligence".

Deadline for manuscript submissions: closed (20 January 2023) | Viewed by 10573

Special Issue Editors


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Guest Editor
Management and Government Information Systems, Maynooth University School of Business, Maynooth, Co. Kildare W23 WK26, Ireland
Interests: open data; digital and electronic government; data-driven innovation; health informatics cities and regions
Faculty of Management and Economics, Department of Informatics in Management, Gdansk University of Technology, G. Narutowicza 11/12, 80-233 Gdańsk, Poland
Interests: data mining; text analytics; sentiment analysis; NLP; business process management

Special Issue Information

Dear Colleagues,

All of you are welcomed to submit your original, innovative, and state-of-the-art research to the Special Issue entitled "Advanced Computational and Linguistic Analytics”.

Big Data analytics is currently fuelling digital transformation in society by offering solutions based on knowledge about hidden patterns, relationships, and other powerful insights resulting from employing complex data-driven computational and linguistic analytics methods (Iqbal, Doctor, More, Mahmud, and Yousuf, 2020). Traditional analytics methods which include multivariate and multivariate analysis, predictive and explanatory models, association analysis, classification or clustering, machine learning, etc. are employed for structured data. With advances in hardware and software technologies such as social networking, the Internet of Things, wearable sensors, mobile technology, storage, and cloud computing, multiple sources of Big Data are increasingly unstructured or, at best, semi-structured (Baars and Kemper, 2008). Thus, it has become necessary to (i) develop new advanced computational techniques for processing large unstructured (textual) datasets and (ii) use the power of linguistic-based text analytics to enable the extraction of deep insights in complementing the analysis of related quantitative or structured data. The potential use of computational and linguistic analytics opens up new opportunities in a wide variety of application contexts. Typical linguistic analytics techniques include content analysis, entity extraction, text classification and clustering, topic modelling, and sentiment and opinion analysis using algorithms based on machine learning and natural language processing.

Despite the promise and potential of textual data and linguistic analytics techniques, their widespread use is still limited (Ojo and Rizun, 2021a). One of the barriers is the cost and resources required to meaningfully process the text beyond the automated text analysis commonly employed in practice in order to produce the deep insights characteristic of traditional qualitative analysis at scale (Maramba et al., 2015). Besides, the adoption and use of computational and linguistic analytics techniques are very often constrained by the need for providers and policymakers to base their decisions and actions on sound statistical measures not supported in traditional text analytics techniques (Ojo and Rizun, 2021b). In addition, studies involving the use of computational techniques and methods related to Big Data analytics in IS research have also been criticised for weak theoretical contributions (Kar and Dwivedi, 2020).

This Special Issue aims to expand the understanding of the role of advanced computational and linguistic analytics in a variety of application contexts. We invite researchers to contribute original, innovative, and state-of-the-art research articles, as well as review articles. We particularly encourage contributions on novel methodological approaches, such as those adapting computational techniques traditionally associated with quantitative data for processing textual data or building substantive theories inductively from large textual data.

Potential topics include, but are not limited to, the role of advanced computational and linguistic analytics in the following application contexts:

  • Service improvement and transformation;
  • Business processes improvement;
  • Data-driven decision-making and policy-making support;
  • e-Services customer supervision;
  • Policy analytics for electronic government;
  • Open government data utilization;
  • Smart sustainable cities and urban analytics;
  • Digital society and online participation informational support;
  • Enabling strategic alignment and organisational transformation.

Dr. Adegboyega Ojo
Dr. Rizun Nina
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Applied Sciences is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

 

Keywords

  • computational analytics
  • linguistic analytics
  • big data
  • data mining
  • text mining
  • NLP
  • artificial intelligence
  • machine learning
  • deep learning
  • health care
  • digital media data
  • open government data
  • smart sustainable cities
  • urban analytics
  • data-driven
  • policymaking
  • decision making
  • business process
  • service quality
  • strategic alignment
  • disruptive technologies

Published Papers (5 papers)

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Research

17 pages, 557 KiB  
Article
The Role of Transliterated Words in Linking Bilingual News Articles in an Archive
by Muzammil Khan, Sarwar Shah Khan, Yasser Alharbi, Ali Alferaidi, Talal Saad Alharbi and Kusum Yadav
Appl. Sci. 2023, 13(7), 4435; https://doi.org/10.3390/app13074435 - 31 Mar 2023
Cited by 2 | Viewed by 1053
Abstract
Retrieving a specific digital information object from a multi-lingual huge and evolving news archives is challenging and complicated against a user query. The processing becomes more difficult to understand and analyze when low-resourced and morphologically complex languages like Urdu and Arabic scripts are [...] Read more.
Retrieving a specific digital information object from a multi-lingual huge and evolving news archives is challenging and complicated against a user query. The processing becomes more difficult to understand and analyze when low-resourced and morphologically complex languages like Urdu and Arabic scripts are included in the archive. Computing similarity against a query and among news articles in huge and evolving collections may be inaccurate and time-consuming at run time. This paper introduces a Similarity Measure based on Transliteration Words (SMTW) from the English language in the Urdu scripts for linking news articles extracted from multiple online sources during the preservation process. The SMTW link Urdu-to-English news articles using an upgraded Urdu-to-English lexicon, including transliteration words. The SMTW was exhaustively evaluated to assess the effectiveness using different size datasets and the results were compared with the Common Ratio Measure for Dual Language (CRMDL). The experimental results show that the SMTW was more effective than the CRMDL for linking Urdu-to-English news articles. The precision improved from 50% to 60%, recall improved from 67% to 82%, and the impact of common terms also improved. Full article
(This article belongs to the Special Issue Advanced Computational and Linguistic Analytics)
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20 pages, 4790 KiB  
Article
Quantifying Opinion Strength: A Neutrosophic Inference System for Smart Sentiment Analysis of Social Media Network
by Reem Essameldin, Ahmed A. Ismail and Saad M. Darwish
Appl. Sci. 2022, 12(15), 7697; https://doi.org/10.3390/app12157697 - 30 Jul 2022
Cited by 4 | Viewed by 1505
Abstract
The contemporary speed at which opinions move on social media makes them an undeniable force in the field of opinion mining (OM). This may cause the OM challenge to become more social than technical. This is when the process can determinately represent everyone [...] Read more.
The contemporary speed at which opinions move on social media makes them an undeniable force in the field of opinion mining (OM). This may cause the OM challenge to become more social than technical. This is when the process can determinately represent everyone to the degree they are worth. Nevertheless, considering perspectivism can result in opinion dynamicity. Pondering the existence of opinion dynamicity and uncertainty can provide smart OM on social media. This study proposes a neutrosophic-based OM approach for Twitter that handles perspectivism, its consequences, and indeterminacy. For perspectivism, a social network analysis (SNA) was conducted using popular SNA tools (e.g., Graphistry). An influence weighting of users was performed using an artificial neural network (ANN) based on the SNA provided output and people’s reactions to the OM analyzed texts. The initiative adoption of neutrosophic logic (NL) to integrate users’ influence with their OM scores is to deal with both the opinion dynamicity and indeterminacy. Thus, it provides new uncertainty OM scores that can reflect everyone. The OM scores needed for integration were generated using TextBlob. The results show the ability of NL to improve the OM process and accurately consider the innumerable degrees. This will eventually aid in a better understanding of people’s opinions, helping OM in social media to become a real pillar of many applications, especially business marketing. Full article
(This article belongs to the Special Issue Advanced Computational and Linguistic Analytics)
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10 pages, 1341 KiB  
Article
Group Assignments for Project-Based Learning Using Natural Language Processing—A Feasibility Study
by Woori Kim and Yongseok Yoo
Appl. Sci. 2022, 12(13), 6321; https://doi.org/10.3390/app12136321 - 21 Jun 2022
Viewed by 1468
Abstract
Group learning is commonly used in a wide range of classes. However, effective methods used to form groups are not thoroughly understood. In this study, we explore a quantitative method for creating project teams based on student knowledge and interests expressed in project [...] Read more.
Group learning is commonly used in a wide range of classes. However, effective methods used to form groups are not thoroughly understood. In this study, we explore a quantitative method for creating project teams based on student knowledge and interests expressed in project proposals. The proposals are encoded to vector representations, ensuring that closely related proposals yield similar vectors. During this step, two widely used natural language processing algorithms are used. The first algorithm is based solely on the frequency of words used in the text, while the other considers context information using a deep neural network. The similarity scores for the proposals generated by the two algorithms are compared with those generated by human evaluators. The proposed method was applied to a group of senior students in a capstone design course in South Korea based on their project proposals on autonomous cars written in Korean. The results indicate that the contextualized encoding scheme produces more human-like text similarity vectors compared to the word frequency-based encoding scheme. This discrepancy is discussed from a context information standpoint in this study. Full article
(This article belongs to the Special Issue Advanced Computational and Linguistic Analytics)
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21 pages, 997 KiB  
Article
Understanding Negotiation: A Text-Mining and NLP Approach to Virtual Interactions in a Simulation Game
by Daniela Pacella and Davide Marocco
Appl. Sci. 2022, 12(10), 5243; https://doi.org/10.3390/app12105243 - 22 May 2022
Cited by 1 | Viewed by 1803
Abstract
Negotiation constitutes a fundamental skill that applies to several daily life contexts; however, providing a reliable assessment and definition of it is still an open challenge. The aim of this research is to present an in-depth analysis of the negotiations occurring in a [...] Read more.
Negotiation constitutes a fundamental skill that applies to several daily life contexts; however, providing a reliable assessment and definition of it is still an open challenge. The aim of this research is to present an in-depth analysis of the negotiations occurring in a role-play simulation between users and virtual agents using Natural Language Processing. Users were asked to interact with virtual characters in a serious game that helps practice negotiation skills and to complete a psychological test that assesses conflict management skills on five dimensions. The dialogues of 425 participants with virtual agents were recorded, and a dataset comprising 4250 sentences was built. An analysis of the personal pronouns, word context, sentence length and text similarity revealed an overall consistency between the negotiation profiles and the user verbal choices. Integrating and Compromising users displayed a greater tendency to involve the other party in the negotiation using relational pronouns; on the other hand, Dominating individuals tended to use mostly single person pronouns, while Obliging and Avoiding individuals were shown to generally use fewer pronouns. Users with high Integrating and Compromising scores adopted longer sentences and chose words aimed at increasing the other party’s involvement, while more self-concerned profiles showed the opposite pattern. Full article
(This article belongs to the Special Issue Advanced Computational and Linguistic Analytics)
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19 pages, 4693 KiB  
Article
A Text Segmentation Approach for Automated Annotation of Online Customer Reviews, Based on Topic Modeling
by Valentinus Roby Hananto, Uwe Serdült and Victor Kryssanov
Appl. Sci. 2022, 12(7), 3412; https://doi.org/10.3390/app12073412 - 27 Mar 2022
Cited by 10 | Viewed by 3548
Abstract
Online customer review classification and analysis have been recognized as an important problem in many domains, such as business intelligence, marketing, and e-governance. To solve this problem, a variety of machine learning methods was developed in the past decade. Existing methods, however, either [...] Read more.
Online customer review classification and analysis have been recognized as an important problem in many domains, such as business intelligence, marketing, and e-governance. To solve this problem, a variety of machine learning methods was developed in the past decade. Existing methods, however, either rely on human labeling or have high computing cost, or both. This makes them a poor fit to deal with dynamic and ever-growing collections of short but semantically noisy texts of customer reviews. In the present study, the problem of multi-topic online review clustering is addressed by generating high quality bronze-standard labeled sets for training efficient classifier models. A novel unsupervised algorithm is developed to break reviews into sequential semantically homogeneous segments. Segment data is then used to fine-tune a Latent Dirichlet Allocation (LDA) model obtained for the reviews, and to classify them along categories detected through topic modeling. After testing the segmentation algorithm on a benchmark text collection, it was successfully applied in a case study of tourism review classification. In all experiments conducted, the proposed approach produced results similar to or better than baseline methods. The paper critically discusses the main findings and paves ways for future work. Full article
(This article belongs to the Special Issue Advanced Computational and Linguistic Analytics)
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