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Sustainable Hospitality and Tourism Marketing: From Corporate Social Responsibility (CSR) to Corporate Sustainability (CS)

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Tourism, Culture, and Heritage".

Deadline for manuscript submissions: closed (31 May 2023) | Viewed by 5776

Special Issue Editors


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Guest Editor
Business Administration Department, University of Cantabria, 39005 Santander, Spain
Interests: tourist destinations; distribution channels; corporate social responsibility; consumer behavior
Special Issues, Collections and Topics in MDPI journals

E-Mail Website
Guest Editor
Department of Business Administration, University of Cantabria, 39005 Santander, Spain
Interests: sustainability; corporate social responsibility; social impact; social entrepreneurship
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

In recent years, there has been a paradigm shift from corporate social responsibility (CSR) to sustainability, an emerging stage in the tourism sector. In the context of sustainable tourism, Information and Communication Technologies (ICTs) are emerging as driving factors in sustainability, representing an exciting research opportunity for the study of sustainability in this field. The application of new technologies for practical purposes (digital transition, territorial development), as well as in research, allows us to approach this topic through analyses considering different areas (corporate information, reports, websites, social networks, reviews) and perspectives (tourism companies, tourists, residents, public organizations). A holistic understanding could facilitate the implementation of measures that improve corporate performance, reputation management, brand perception, effective information disclosure to attract visitors, and living conditions, and could also help in determining sustainable business opportunities. This Special Issue will delve into sustainable tourism from a multidisciplinary and multiagency approach, covering issues including, but not limited to:

  • Evolution of the conception of sustainability in the field of tourism;
  • Perception of sustainable tourism from a multiagent perspective;
  • Application of data mining methodologies for sustainability research;
  • Sustainable strategies for tourism companies;
  • Smart tourism;
  • Smart tourism in rural communities;
  • Impact of business sustainability strategies on tourism;
  • Building sustainable value in tourism;
  • Ecological transition;
  • Brand management in touristic destinations;
  • Service management in hospitality industry.

Prof. Dr. Jesús Collado Agudo
Prof. Dr. Elisa Baraibar-Diez
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • sustainable tourism
  • Information and Communication Technologies (ICTs)
  • data mining
  • sustainable business models
  • smart tourism
  • competitive destination
  • data-driven decision making

Published Papers (2 papers)

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Research

12 pages, 2314 KiB  
Article
Tourism Sector: The Supply Chain Social Footprint of an Italian Accommodation Facility
by Ioannis Arzoumanidis and Manuela D’Eusanio
Sustainability 2023, 15(12), 9793; https://doi.org/10.3390/su15129793 - 19 Jun 2023
Cited by 2 | Viewed by 1401
Abstract
In Italy, as in the rest of the world, the COVID-19 pandemic had an important impact on tourism. In particular, in the Abruzzo region, there was a decrease of circa 60% in tourist arrivals from 2019 to 2021. A driving force for the [...] Read more.
In Italy, as in the rest of the world, the COVID-19 pandemic had an important impact on tourism. In particular, in the Abruzzo region, there was a decrease of circa 60% in tourist arrivals from 2019 to 2021. A driving force for the recovery of the tourism sector may be investment in sustainability activities, especially those connected to social aspects, which appear to be less considered. Social sustainability can be investigated through the Social Life Cycle Assessment methodology, thus allowing the assessment of the social risks that are connected to the life cycle of a delivered service. This study aims at providing a social footprint of the supply chain of one overnight stay at an accommodation facility using the Social Hotspot Database. The main results show that electricity consumption has the greatest impact within the life cycle, and it is the “Health and Safety” category that is the most influenced, followed by “Labour Rights and Decent Work”, “Governance” and “Human Rights”. Finally, at a subcategory level, “Occupational Toxics and Hazards” is the most influenced one, followed by “Occupational Injuries and Deaths”, “High Conflict”, “Corruption” and “Legal System”. These findings allow us to understand the overall main social risks related to the sector in Italy, since the assessment of the foreground system was conducted at a country and a sector level. Full article
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21 pages, 684 KiB  
Article
What Predicts Behavioral Intention in Eco-Friendly Hotels? The Roles of Tourist’s Perceived Value and Satisfaction: A Case Study of Thailand
by Akkhaporn Kokkhangplu, Wanida Onlamai, Tananat Chokpreedapanich and Kraisak Phikul
Sustainability 2023, 15(4), 3219; https://doi.org/10.3390/su15043219 - 9 Feb 2023
Cited by 4 | Viewed by 3758
Abstract
Currently, the hospitality industry is related to environmental issues, generating both positive and negative impacts for the earth. Tourists are interested in staying and spending money in hotels that care about the environment. Based on the previous research in the hotel industry, empirical [...] Read more.
Currently, the hospitality industry is related to environmental issues, generating both positive and negative impacts for the earth. Tourists are interested in staying and spending money in hotels that care about the environment. Based on the previous research in the hotel industry, empirical studies showed a relationship between perceived value and tourist satisfaction in general. Consequentially, this study aimed to empirically investigate the relationship between eco-friendly perceived value (EFPV), tourist satisfaction (TS) and behavioral intention to revisit eco-friendly hotels (BIVE) in Thailand. Data was collected from tourists who used to stay in an eco-friendly hotel in Thailand. This study investigated the mediation of TS in the relationship between EFPV and BIVE. Accordingly, the method employed structural equation modeling (SEM) to appraise the hypotheses. The results showed significant positive influences between EFPV, TS and BIVE. Moreover, EFPV and TS had significant and direct positive impacts on BIVE. Additionally, TS partially mediates the relationship between EFPV and BIVE. Regarding the finding, the theoretical and practical implications for enhancing EFPV and promoting TS toward increasing BIVE in the hotel industry are proposed in this study. Full article
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